Prices are in New Zealand Dollars.

Hilton Garden Inn New York/Manhattan-Chelsea

8.3
Excellent

Based on 1,897 reviews
 
121 West 28th Street, New York, NY 10001-6102, United States
  +1 212 564 2181
Hilton Garden Inn New York/Manhattan-Chelsea - New York, NY, United States
Check-in
Check-out
Compare vs KAYAK |
Orbitz $134
Hotels.com $138
KAYAK $146
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Good to know

Distance to city centre 1.5 km
Location rating 9.6
Nearest airport New York LaGuardia
Distance to airport 10.5 km

Rooms

Check-in
Check-out

Double rooms

$222+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$222 per night
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Unknown
$281 per night
IMAGE
Double bed
$302 per night
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Double bed
$302 per night
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Double bed
$398 per night
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Double bed
$398 per night

Standard rooms

$370+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$370 per night

Queen rooms

$371+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$371 per night
IMAGE
Queen bed
$408 per night
IMAGE
Queen bed
$408 per night
IMAGE
Queen bed
$408 per night
IMAGE
Queen bed
$408 per night
IMAGE
Queen bed
$530 per night

King rooms

$134+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$134 per night
IMAGE
Unknown
$138 per night
IMAGE
Unknown
$146 per night
IMAGE
King bed
$149 per night
IMAGE
Unknown
$154 per night
IMAGE
Unknown
$157 per night
IMAGE
King bed
$173 per night
IMAGE
Unknown
$202 per night
IMAGE
Unknown
$202 per night
IMAGE
Unknown
$205 per night
IMAGE
King bed
$243 per night
IMAGE
King bed
$244 per night
IMAGE
Unknown
$300 per night
IMAGE
Unknown
$300 per night
IMAGE
King bed
$311 per night
IMAGE
King bed
$324 per night
IMAGE
King bed
$324 per night
IMAGE
King bed
$326 per night
IMAGE
King bed
$345 per night
IMAGE
King bed
$391 per night
IMAGE
King bed
$411 per night
IMAGE
Unknown
$419 per night

Reviews

Traveller rating

146
74
23
7
1

Time of year

Traveller type

Show reviews that mention

+
building works being undertaken in 12 reviews
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  • Excellent
    Apr 2019
    10.0

    We really loved this hotel. Staff great and super friendly. So convenient to everything we wanted to do. Room waa really clean and bed was super comfy. I will definitely stay again.

  • Excellent
    Jul 2018
    9.7

    Great location and family friendly

    The hotel is in a great location, near Midtown sights and subways, but on a relatively quiet side street. Hotel staff was accommodating and placed to baby Pack-and-plays in our room before we arrived for our two young children. Plenty of very good food and dining options nearby. We'd stay here again for sure. The room was clean and comfortable.

    The bar is not open on weekends and the room was relatively small. That said, it's NY and at this price palatial we did not expect. Putting coffee in the lobby would be a nice amenity.

  • Mediocre
    Nov 2017
    4.0

    Disappointed

    Arrived a couple hours after check in and discovered that our room had been given away.We had booked a room with 2 Queen beds (there were three adults) and they put us in a room with 1 king and a roll away. Roll away bed was very uncomfortable. The room they stuck us in was right above the entry, so very noisy.

  • Good
    Jan 2017
    6.8

    wifi did not work in my room - weak intermittent signal

  • Good
    Oct 2016
    6.8

    A decent budget hotel

    The location on 28th Street is very central and convenient.

    One of the elevators didn't seem to be working very well and the other was very slow. Luckily I was on the 2nd floor, so I took the stairs, which were clean and well lit. It was pouring rain when I arrived and the front desk had no umbrellas to lend. It was also very loud from street noise in my room. Inside from the hallway was quiet, even though I was near the elevator.

  • Good
    Sep 2015
    7.7

    Give your review a headline

    Chose this hotel for the price/location. Obviously you don't exactly get what you're paying for in NYC, but it was a clean hotel that was just that, nothing special.

    They slap you with a $50 resort fee without telling you - was told I had no extra charges at checkout, and saw the charge on my credit card later.

  • Good
    Sep 2015
    6.5

    Nice touches were that the lobby had a water dispenser with fresh fruits in the water and cookies were served at the lobby at certain times. Staff was attentive to our needs.

    Broken shower head- sprayed from the base. Tight quarters with barely enough room to move luggage for 3.

  • Excellent
    Apr 2015
    8.8

    Give your review a headline

    Very friendly and helpful staff. Clean room. Tasty free coffee in the lobby. Good sound proof wall so that we did not get bothered by young group's loud chatting next door through night.

    The only issue was the noise of the air conditioner heater.

  • Excellent
    Dec 2014
    10.0

    Hilton Quality as Expected

    Everything was 100% perfect. Room was clean, bathroom was clean, view was nice. Staff was friendly and accommodating with our luggage needs etc.

    I chose to be on the highest floor to get the best view and we heard loud music coming from down the street or somewhere outside as we were going to bed. It eventually stopped, and no one complained of not getting a good night's sleep due to it.

  • Poor
    Sep 2014
    2.0

    Customer service, reservation team and management all were pretty terrible. Provided no accomodation for a change or adjustment in reservation. In addition the front desk person was rude and abrupt when nobody else was even in the lobby. I left this hotel and went right next door to the cleaner and friendlier Hotel Indigo.

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About

Overview

The Hilton Garden Inn New York/Manhattan-Chelsea hotel is perfectly located in New York's Flower and very chic Chelsea district, just south of Times Square. Convenient to Penn Station, Grand Central Station, all subway lines and the 3 area airports La Guardia, Newark and JFK international. As our guest, you will be central to all the sights and sounds of New York City's night life, award-winning restaurants, museums, Chelsea Pier, Greenwich Village, SoHo, Tribeca, the Garment Center and the famous Broadway. This hotel features 169 new guest rooms and is an easy walk to many businesses and area attractions including: Madison Square Garden, Empire State Building, Times Square, Macy's, 34th Street Shopping District and Wholesale Merchandise Mart, Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building. The hotel has outstanding quality services and amenities as listed below: King beds with the Garden Sleep System or two Queen beds, 32" HD Flat Panel TV's with over 200 channels, Spacious guest room with a mini refrigerator, microwave, coffee maker, Complimentary wired and wireless high-speed Internet access, Complimentary morning coffee, tea and USA Today, Iron, Ironing board, and hair dryer, Large work desk with the exclusive Herman Miller Mirra Chair, Remote printing from guest room to business center, Business center fully equipped with 2 computer stations, printer, Fax and copier, Fitness center available 24/7 with free weights and cardio equipment, Full American Breakfast buffet available daily, Lunch and dinner can be ordered as room service, Receive Hilton HHonors points where applicable. On your next trip to New York City, make your hotel reservations at the Hilton Garden Inn New York/Chelsea hotel. ***** Everything. Right where you need it. *****

Hilton

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

Based on 1,897 reviews

9.6

Location

9.0

Service

7.4

WiFi

7.1

Room

Things to know

  • Wonderful sightseeing
  • Clean rooms
  • Close to public transport
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
Business centre
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Storage available
Lift
Hairdryer
Free Internet
Pets not allowed
Parking (surcharge)
Cable or satellite TV

Location

Most popular landmarks

  • Empire State Building 0.5 km
  • Bryant Park 1 km
  • New York Public Library 1.1 km
  • High Line 1.1 km
  • Grand Central Terminal 1.4 km
  • Times Square 1.5 km

About the neighbourhood

Chelsea is known for: art galleries, shopping, LGBT

More

New York travel guide

Learn about New York on KAYAK

Getting Around

New York LaGuardia 10.5 km
Teterboro 12.9 km
New York - Penn Station 0.5 km
Secaucus Junction, New Jeresy 7.2 km

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