Always a great place to stay, close to subway, Macy's, Penn Station. We have stayed here 3 times.
Always allow PLENTY of time to get down stairs or up as it takes forever for the 2 elevators to get people up or down.
No breakfast or coffe. Sad
No free breakfast, no coffee to go in the lobby, confusing and disappointing despite everything else being great.
Seems petty and unimportant I know, but I will honestly avoid holiday inn brand in future
The sheets were dirty and had not been changed
Clean hotel convenient location
The hotel was close to the red line 1 subway stop. The room and bathroom were clean. For the price it was great. Staff was friendly and helpful.
There are only two elevators and it is not enough. Guests were not willing to wait and constantly were either close to or over max weight capacity. Also we ordered room service and they forgot about our order. It took them an hour and a half to make breakfast.
smoky hallways, small rooms, hard beds
Price, location, clean
No gym, pool etc.
Located in the heart of the Chelsea neighborhood and Flatiron District, we are close enough to the action of the Big Apple, yet secluded enough to enjoy a quiet night's sleep. Attractions such as Times Square, Empire State Building, Flatiron Building, Chelsea Market, Herald Square and Macy's, Madison Square Garden, Broadway, and the Fashion Institute of Technology are within reach. Whatever your reason for coming to New York City, let us provide an experience you will never forget. Hotel amenities include Amore Tattoria, a 24-hour business center, 24-hour fitness center and complimentary high-speed internet access. Want to stay in? Take advantage of our convenient room service. Feeling adventurous, our on-site concierge is happy to secure sightseeing tour tickets, Broadway theatre tickets, shopping coupons and discounts! Here for business on a weekly or monthly basis? Bringing in 7 or more group rooms to NYC? Please contact Sales via email John.Solema@hi-nyc.com
Based on 3,079 reviews
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