Miami hotels in Brickell

Cons: You definitely pay for what you get. Expect to lay out a pretty penny Pool side service was a little spotty. At one point my wife and I had to wait 15 min for a towel and chairs despite the area being fairly empty (this was after speaking with two staff members) on another occasion we waited 20 min for someone to ask for our orders. There was a stain on the seating area in the room. Do not know what it was, however definitely expect more from a hotel of this caliber. Our view from the room was absolutely gorgeous, but the balcony was too small to fit chairs on. Note this appears to be only on a small section of rooms so be weary about this.

Cons: Exelent servise, location, ambien

Cons: The Peruvian restaurant was good but not outstanding.

Cons: The food and parking are not cheap, $40 per day just to park and the breakfast will cost u some $$. Needs a fridge in the room, it's miami.

Cons: Nothing

Cons: Everything was perfect

Cons: language barrier

Cons: Room was dark plus the vanity lights in the bathroom stopped working while we were there.

Cons: Great Hotel, great Location very clean and pretty

Cons: The customer services from the staff was 50/50. Some staff were very warm and helpful and other staff answer the phone “hello yeh”. There was an issue with the auto lights in the room and engineering was called several times. We were traveling with a 2 year old so the lights turning on and off after 10pm weren’t ideal. When it was brought to the front desks attention the next morning no apologies were made and I was given the impression they didn’t care.

Cons: I arrive at 9:00am and they charged me an entire extra day to give me the room before 3:00 pm

Cons: A/C

Cons: Shower was clogged. Not enough towels

Cons: They made us wait 30 minutes in the lobby for a room even when we arrived after the checkout time. And they probably put us in the worst room of the hotel after all that trouble.

Cons: I think the pool could of been a bit better, it's a small infinity pool with a nice view, has a bar and seating area, it's family friendly, but i can see how awkward it would be if it was full of adults relaxing and kids running around screaming. I wouldn't bring my kids here for a family stay. Just me and my husband, definitely. I'd rent here again.

Cons: The hotel room was nice and staff was courteous. However the food was terrible. Breakfast was expensive and disgusting.

Cons: Nothing the room. Toilet did not work. TV www in and out and no wake up calll Late to my meeting. Waste of money

Cons: decor is a bit tacky... But maybe just not my style..

Cons: Noisy- thin walls. Could hear ESPN on one side of room from neighboring room. Spanish soap opera on the other side of room from neighboring room. TV channels didn't all work. No bonus for Starwood frequent travel. Did not allow a 4pm late check out.

Cons: - the temporary construction in progress across de street

Cons: The room was plain and dirty and run down the HVAC did not work the hot water did not work the toilet made noise the entire night it was a disgusting room

Cons: Only one bartender that was there late ( didn't catch her name), we asked for water and she was upset, have us used cups that still taste like lemon from last drink she poured on them. All bartenders were super nice with the exception of that one. Otherwise, good service.

Cons: They wouldn't sell just a toothbrush, you had to buy a whole kit for $5.50. Most hotels will give you a tooth brush for free. $22 for valet parking is kind of steep as well.

Cons: The elevator machine noise from our room

Cons: Pillows were too thin. Not enough light in room.

Cons: Upon arriving early we had to wait for a room, no big deal, check-in wasn't until 3pm. For the inconvenience we were given a free wi-fi code. The code never worked. I would have been discouraged to buy the wi-fi and then not have it work. On Saturday night, our room which faced West, could hear loud party/club music until after 2am. It may have gone longer but that's when we finally fell asleep. The tv was old, outdated and did not work well. The channel was stuck on the "movie" channel, however it would not let us select/rent any of the movies.

Cons: I stayed here because I was working late & didn't feel I could drive home, which is more than an hour away. I checked in at 4:AM & had arranged to check out around 1:PM. It seems that the cleaning staff did not look at the notes in the computer for my eventual check out and on 2 different occasions, one at 9:AM & the other at 10:AM, they attempted to gain entry into the room to clean, I suppose, and the door made a tremendous noise as I had put the security latch on it. This was quite disturbing, having been woken up twice. Check the computers!

Cons: The breakfast could be better

Cons: What is the deal with the parking? Parking lot in the building as well as other structures surrounding the building were all empty yet they were charging $30 a night to park. Don't understand how this is a thing.

Cons: Restaurant service has to improve

Cons: Didn’t like the thin walls between rooms. Someone occupied the room next to me and turned the tv up so loud it could have been in my room.

Cons: Front desk staff. Room looked “sad”. Room furniture needs an urgent upgrade. Pool was closed.

Cons: Valet yelled at me because I was never charged. I even asked the front desk why I was not billed. Turns out they spelled my name wrong and were not able to bill my room. I don't think that I should have been reprimanded for their spelling error.

Cons: How the snack bar was out in the open tempting you but all of it was for a fee, it should be locked up unless I request for it to be opened. Can't imagine what parents with children go through to keep them from munching.

Cons: The bellhop left our luggage pieces on the cart at the entrance and never brought them up (we went down and got them), it costs $30/day to self-park (no in-and-out privileges, so more if you leave/come back), while the map shows it close to the water the closest beach is a 15 minute car ride away, and the rooms and bathrooms felt a little dated/worn

Cons: The wait for food. I ordered breakfast through In Room dining and was quoted 30 minutes of less. It took closer to 45-50 minutes for eggs and potatoes. I then later on went to the pool bar and ordered the avocado fries and that took roughly an hour. I understand things happen and high volume of meals being ordered.

Cons: The lobby is on the 25th floor, but the guest rooms were below so you need to use a different elevator to get to them. The carpetting was dirty in the halls. The reqding lights in the room were old and only some of them worked. The radio was old and not compatible with newer iphones.

Cons: Hidden fees

Cons: We checked in on Thursday for a special birthday "stay-cation". I was under the impression that this was a five star facility, but the room we were placed in and the service we received was far from five star quality. Within hours of our check in, the bathroom sink clogged up. My husband and i went to dinner and asked for maintenance to come to our room while we were gone. When we returned, it appeared that someone had come to fix it. However, within 30 minutes, the sink was clogged up again. We called the front desk and at 11:15 p.m. two maintenance men came into our room with a shot-vac to attempt to fix the problem. A shot-vac. At this point, the proper thing to do would have been for the hotel to offer to switch our rooms. Instead, we bore the sound of the vacuum and the maintenance crew for about 15 minutes. When one of the maintenance men was done, he said he would be back up in 30 minutes to see if it was fixed. It was almost 11:30 p.m. at this point! My husband told him not to bother returning. Not shockingly, in the morning the sink was still not working and now the toilet was backing up. I was appalled and embarrassed that I had booked this hotel for my husband's birthday. I went to the front desk to check out and aired my grievances. I spoke to a supervisor/manager that was there. He offered us a free breakfast that I said we would accept but then the manager took it back and said, "Well, actually it's past breakfast time." He offered to give us drinks at the bar instead. I could not have walked out fast enough. I was SO disappointed with this experience and spent the rest of the weekend trying to make it up to my husband (who has been ever-patient)!

Cons: Found what appeared to be a pubic hair in our room service food. We did not eat the food and would not eat in the restaurant. We both stepped on glass shards while sitting at the pool. We brought it to the attention of the spa staff who shrugged it off..

Cons: N/a

Cons: The construction of the shower lead to water pooling up at the shower door and seeping out into the bathroom.

Cons: Some areas of the hotel are looking old and may need to be revamped.