|Distance to city centre||0.5 km|
|Distance to airport||10.2 km|
|"it was beautiful and great staff."||(in 23 reviews)|
|"Lovely big room and bathroom."||(in 27 reviews)|
|"Lovely hotel"||(in 6 reviews)|
|"But Luxury Hotel NO!!!"||(in 3 reviews)|
|bit invasive||in 4 reviews|
|brickell||in 15 reviews|
|charge to our credit card||in 14 reviews|
|customer service||in 12 reviews|
|extra charge||in 5 reviews|
|great hotel||in 69 reviews|
|great view||in 6 reviews|
|music festival||in 3 reviews|
|old dirty||in 1 review|
|room and bathroom||in 59 reviews|
|staff were great||in 74 reviews|
|swimming pool||in 57 reviews|
|toiletries and bottled water||in 7 reviews|
|valet parking||in 16 reviews|
|visiting miami||in 2 reviews|
|work wifi||in 11 reviews|
I went with my boyfriend who lives in Colorado and we try to find as much time to see each other and make it the best we can. We were treated so amazing thanks to George and Marco. I had the best weekend with many thanks to them and we will definitely be coming back :) THANK YOU!!!!
They are thieves
Flight left me and I Sent them Proof from American Air Lines Then they promised me to re-booking amount, week left and did not recover the amount Whenever I tried to contact them A person who on the counter Transfer my calls to The Department Competent and No one answers no one call me back again ..... they are thieves
W Miami Gets It Done!
The location, the size and quality of the room and bathroom, the courtesy and skill of the staff.
We liked it. We'll come back.
Dirty and bad service
Location and pool.
Dirty pool, dirty spa, dirty room, expensive forn nothing. Even the holiday inn has a slepers and more clean the bathroom and bedroom. The closet was broken, and they gave us a room for special capabilities i dont know why.
Location is great. Friendly staff.
Reception lobby too small and crowded. Walls too thin.
One hotel I would definitely return to
The W Miami is a beautiful hotel with amazing amenities. The rooms are luxurious with king size beds and large bathrooms. The fitness center has all the machines needed for a good workout, and a hot tub for after the workout. There is a large pool on the 15th overlooking the bay. I can't wait to return.
Staff took care of us
Amazing room, will definitely go here again. Staff was helpful in providing a room when Amoma failed to make a reservation for the hotel. If you are booking a hotel room from kayak through a third party, buyers stay away from Amoma!
WIsh This Had Been Better
Modern, cool, hip--like all W Hotels. Unlike some, there wasn't loud music playing at 3 am at the upstairs club. View is great. Gym is good, but a bit of a haul to get to as it is in a different building.
Hotel messed up my bill quite badly and overcharged me by about $500. Only attempted to resolve after I had to intervene at check-out and again over the phone (and I still haven't seen the final refund come through via the bank). Additionally, while I was having dinner, the bartender at the restaurant came up while he was on Skype with his son and was like--"look at this beautiful woman eating by herself!" It felt a bit invasive.
Pool,location,bed itself was nice.
Customer service was very bad for a 5 star hotel, mold in hallways of room, dirty stained carpets, every piece of furniture was damaged and just looked bad. If I wanted to stay in a hotel 6 I could have saved 200 dollars.
The hotel and atmosphere were great. The best service were the bell hop and the valet service.
Untrained staff, in particular the service in the restaurant was poor! Front desk gave conflicting information are not clear when asking about restaurants.
Loved this hotel. The concierge Jorge Rocha was so helpful, he gave us GREAT customer service. I highly recommend this hotel to anyone visiting Miami.
At W Miami, guests can expect to receive exclusive access to amenities like a spa, a rooftop swimming pool, a heated pool, an indoor pool, a sauna, and massage facilities. Moreover, this hotel has a fitness center that guests can use to stay in shape during their vacation. Other amenities include a nightclub with a DJ, room service, daily housekeeping, laundry service, dry cleaning, and a concierge in the lobby who can provide assistance upon request. There are meeting rooms, banquet facilities, and a business center available for use, too. Visitors also have access to an on-site bar, a lounge, a restaurant, and a garden. This hotel is completely smoke-free, pet-friendly, wheelchair accessible, and it contains facilities for disabled guests. Also, the staff members here are multilingual. Although this hotel has many room options, each room has similar features like a telephone, a television, and a seating area. Each room also has a private restroom that has a shower, a toilet, and toiletries. Moreover, this hotel supplies every room with heating and air conditioning so that guests feel comfortable while they're here. Tourist attractions and landmarks like American Airlines Arena, Port of Miami, Marlins Park, Miami Seaquarium, Crandon Marina, and Lincoln Road are all within 4 miles of the hotel's front door. Also, this hotel is just a few minutes away from popular restaurants like Area 31 Cafe/bar, Zuma Restaurant, The River Seafood Oyster Bar Cafe/bar, and American Social. Lastly, the closest airports are Miami International Airport and Fort Lauderdale-Hollywood International Airport, while the train stations on Fifth St and Eighth St are within walking distance.
Based on 1,328 reviews
Policies vary by room type and provider.
|Miami Seaplane Base||1.7 km|