Recent reviews
- All reviews
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- Negative
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4.3
Flight was delayed 24 hours and there were no reimbursement for costs incurred.
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2.0
nothing. Crew was TERRIBLE AND RACIST
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3.6
In Cuzco, flight never appeared on schedule, there was not a public address announcement on gate, departure time, etc. Delayed over an hour, changed gates multiple times, knew this only by following a staff person around the terminal asking for information.
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10.0
Was good and on time as well
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6.8
We were asked to be there 1 hour ahead, yet boarding didn't begin until flight was about to leave. This seems to be very common among Peruvian airlines. Common and inconvenient.
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4.6
We arrived safely! Seems disorganized. Changing gates. Departing late. Very polite and well meaning but clueless staff.
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4.0
delay of an hour without announcements or explanation.
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2.0
Our flight to Cusco was 45 minutes late taking off and we were not given any reason for the delay, then on the way home we sat on the airplane waiting to take off for an hour when eventually they told us we would not be leaving at all. They couldn't book us on a new flight for 14 hours. Many people on the flight had a connecting international flight and the company would not take care of the charges for the people who lost their flight and they did not give any food or hotels for all the people who had to sleep in the airport. The customer service was extremely rude and the manager left the employees to deal with the angry customers while he hid for almost an hour. Worst experience flying, we will never fly with LC Peru again
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10.0
It was very efficient. Everything was on time and they gave a snack and drink.
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10.0
Very easy to communicate ith.
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4.3
Flight was delayed 24 hours and there were no reimbursement for costs incurred.
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2.0
nothing. Crew was TERRIBLE AND RACIST
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3.6
In Cuzco, flight never appeared on schedule, there was not a public address announcement on gate, departure time, etc. Delayed over an hour, changed gates multiple times, knew this only by following a staff person around the terminal asking for information.
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4.6
We arrived safely! Seems disorganized. Changing gates. Departing late. Very polite and well meaning but clueless staff.
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4.0
delay of an hour without announcements or explanation.
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2.0
Our flight to Cusco was 45 minutes late taking off and we were not given any reason for the delay, then on the way home we sat on the airplane waiting to take off for an hour when eventually they told us we would not be leaving at all. They couldn't book us on a new flight for 14 hours. Many people on the flight had a connecting international flight and the company would not take care of the charges for the people who lost their flight and they did not give any food or hotels for all the people who had to sleep in the airport. The customer service was extremely rude and the manager left the employees to deal with the angry customers while he hid for almost an hour. Worst experience flying, we will never fly with LC Peru again
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