Kobe hotels

Pros: Onsen baths were great!

Cons: I could not adjust to smell from Tadami in the room.

Pros: the layout of room is great and the staff at reception is helpful

Cons: The booklet in the room is a bit Misleading. It showed foot massage and buffet on it, but it appeared to be available at their sister hotel - arima ground hotel.

Pros: good, it is canteen.

Cons: it is too hot in the room, i have to open the windows during the night.

Pros: Amazing luxury hotel and perfect hot spring. It's worth the price. I will give perfect score for its services, facilities, bedrooms, staffs, atmospheres... simply amazing.

Pros: Room and bath facilities were excellent. Staff were very courteous and attentive. The service was impeccable.

Cons: There was nothing to not like.

Pros: Everything

Pros: It is just 5-minute walking distance from the Arima Onsen station and they recently renovated so all the facilities are new and clean. All the staff are very kind and kaiseki was amazing! Definitely visit again!

Cons: Nothing.

Pros: We loved the service and traditional way in which everyone behaved towards us.

Cons: There was nothing to dislike!

Pros: The breakfast was delicious. It's transportation service was very good.

Pros: The service was prompt. The hot spring was enjoyable. We would love to go there again!

Pros: Private onsen for booking is good

Cons: Most employees are non- Japanese and their service attitude in general is good but not truly an authentic Japanese hospitality

Pros: The room is clean and the bed is comfortable.

Cons: The private onsen water was warm and not hot enough at night time and it was fine only during the day. This forfeited the purpose of paying a premium to book a room with a private bath if there’s limitation on the time that we could enjoy the onsen. We stayed in the other private onsen with similar pricing in Japan and the others were much better as compared to this one. We also tried one of the 4 private onsens (private onsen #3) at the hotel for the guest to book. The onsen water was warm and even worse than the one in the room.

Pros: Service at this ryokan was excellent. The front desk spoke English. We had shuttle service from the bus stop (had the Information Office call) to the ryokan and we could be dropped off and picked up anywhere as they gave us a phone to call after we checked in. The shuttle driver heard us saying that we were having trouble walking with the geta they lent out so he hurried into the ryokan before we got out and handed us our regular footwear. We had free drinks--coffee, tea, juice--and popsicle in the lobby from 3 to 11pm. There were public baths and 4 private outdoor baths sized to accommodate groups or couples or singles with two types of healing waters.The breakfast was awesome. We had a room to ourselves. We sat at a table, on chairs. There was a set Japanese and a Western breakfast. There were many choices and lots to eat. The western style had a lot of meat. The Japanese style was like a kaiseki with many small dishes each with their individual taste. Although the ryokan is located on a slope, it was not too difficult to negotiate a quick trip to town. Because of the price, it was a once in a lifetime experience for us but relaxing and well worth it.

Cons: Can't think of anything I disliked.

Pros: I wish I had more time to stay and enjoy a bit longer there.

Cons: None

Pros: Private Onsen bath in your room

Cons: Not being able to see outside into the city from your room. Having to eat the meals downstairs instead of in your room. No gift shop!

Pros: The shuttle service was great, super convenient. The staff and service were really friendly and accommodating. The 11 course dinner and breakfast was delicious!

Pros: The service was excellent- from the staff who picked us up from the bus station, the staff who checked us in and all the other staff who attended to us during our stay. The room was big and comfortable and the breakfast was yummy!

Cons: We were given a list of restaurants but we arrived on a Wed and most of the restaurants on the list are closed on Wed- so that was a bit disappointing. Although when we walked around we did find food to eat. Maybe the hotel could time its restaurants closing on those days most of the outside restaurants are closed, so at least we would be assured of a possible food source.

Pros: The staff were excellent And the food was really delicious

Cons: Nothing really

Pros: Onsen

Cons: Clothes and shoes are not suitable size for big big guy.

Pros: I’m like the hotel facilities and people there.Food so fantastic Onsen so great.

Pros: Excellent. The owner and his wife were lovely and very attentive, as was the gentleman on reception today. Outstanding dinner.

Cons: N/A

Pros: The house is so traditional and services in good manner, you will definitely relax and enjoy your stay here. Hot spring is available for long period, quite convenient.

Pros: Everything was perfect! Lovely stay and I really appreciated the integration of Japanese culture.

Pros: A relaxing, cultural experience. They've thought of many details to ensure that their guests feel pampered and relaxed. The rooms feel authentic and you're invited to wear Yakata (traditional Japanese robes) during your stay. We didn't use the public baths but the private baths were great. We were spoilt for dinner and breakfast - each included about 3 or 4 courses, which was a great look into a traditional set meal. They weren't our tastiest meals but we still enjoyed them.

Cons: Not much to dislike. Note that the private baths are not on site- it is a 5 minute walk up the hill behind the Ryokan. The Arima area is not very close to the main Kobe area which is probably no problem when you're looking for a getaway at an Onsen.

Pros: a very high-quality traditional hotel which makes you feel special. everything was well done: from greetings to dinner and then to onsen and to sleep overnight. you basically don't need to care about anything, amazing staff will arrange it all for you. and especially we like the dinner and having a coffee in the morning in the library section which looked like a king's palace, no less! wearing yukata was also an experience. It was amazing to dive into slow quiet traditional life after busy Tokyo life.

Pros: The staff were friendly, responsive and clearly took a lot of care and pride in their work. It felt like an honor to stay there! We really enjoyed putting on our yukata and really experiencing this property as our reason for being in Arima Onsen. Their onsen facility is beautiful, the room was comfortable and the food was awesome! We really felt like we got a taste of traditional Japanese hospitality.

Cons: we booked a Mountain View room, but it was not. The kitchen is closed already at 8:30pm

Pros: Staff are excellent.

Cons: Breakfast was average - do not recommend. The beds on the floor were also not very comfortable. The onsen layout was not so great. The hotel also did not have a snack bar.

Pros: It was spacious and had a great view

Pros: The rooms were clean and comfortable. Staff were helpful and friendly. Room service was delish and quick. Morning buffet was well appointed.

Cons: The breakfast was a little pricy. However the food and drink offerings were excellent so it was still worth it.

Pros: It was a very good Hotel could not conplain about a thing .All staff were wonderful happy and very helpful nothing was any trouble .5stars.

Cons: Not a thing.

Pros: Quietness. Small hotel. Food. Bed

Cons: Too many people at the breakfast

Pros: the staff was competent, friendly and supportive at any time. The Restaurants and the bar offer excellent Quality. Breakfast was very good.

Cons: nothing

Pros: Great.

Cons: Long time to get a cup of coffee.

Pros: Beautifully decorated. Friendly and helpful staff. Great breakfast.

Pros: Elegant. Very well appointed . Charming staff. Excellent buffet breakfast.

Cons: Nothing ! I would like to live there permanently!

Pros: The hotel was very nice, the room was huge and the buffet breakfast was 5 star, the staff talked english and they even provided a english newspaper every morning, room was very clean and the bathroom was huge, it was all very spacious, i was very impressed with the service. Would recommend this hotel.

Cons: The location was quite far away from the station especially when you have heavy luggage bags

Pros: Position

Cons: House guests have to book to sit in lounges

Pros: Onsen (hot spring) is excellent, especially the outdoor ones.

Cons: There might be some problem with the ventilation as we often smell the 'smokey' in the corridor or the lift, probably coming from teppanyaki or the like at the restaurants.

Pros: everthing is great

Cons: nothing

Pros: The downtown area was interesting

Cons: The hotel was evasive on the cost for everything and doubled the room rate quoted by your site.

Pros: Good service! Good food! Excellent hot spring!!

Pros: very comfortable bed，nice bath！

Pros: - friendly staff; - made reservation for 1 quad but was able to change to 2 separate rooms at last minute at small additional charge; - quick shuttle service

Cons: - there's a constant strong smoking smell despite that no one in either room smoke - "non-smoking" room doesn't exist but if someone smokes outside the ventilation is not sufficient to dispel the smell; - facilities are very dated especially for the amenities in the room, the bathroom especially - they expect everyone to use the spring baths; - we had a corner room and there's no curtain on one side to block out the light; - wifi is very weak, you had to be close to the entrance to get some decent connection; - food is just so so, lots of jello-coated items, we had better in Atami and Takachiho

Cons: Wifi is too weak..

Pros: Dinner and breakfast were awesome.

Cons: The main hot spring water spa was in another building. So we had to walk outside.

Pros: The excellent care by the staff was beyond any expectation that I could have imagined. The rides to and from the train station, bus station other hotels and attractions around the town was so helpful and unexpected and it made our vacation so much more enjoyable because it was extra easy to get around.

Cons: There’s nothing we didn’t like.

Pros: The meals, service, and the facilities (especially the bath in Hanamusbi) are superb. There were not many guests during my visit, so the bath was all ours. Do not miss the dinner.

Cons: 1. All the mattresses they had in the room were all filthy with blood and urine stains. When I complained about it, the staff reported that they put covers on them which are thoroughly cleaned. It still felt bad sleeping on it though. 2. I wanted to make a change in a room type (from only breakfast included to both breakfast and dinner included). The staff was not very responsive to my request and had troubles understanding it. It took me three weeks to get what I wanted. 3. Difficulties communicating in English in general. No English menu in writing for dinner. 4. I emailed prior to my arrival that I would like a bus to pick us up at a particular time. No one came and because I was not able to call them, I had to climb the hills with my luggage to get to the hotel.

Pros: Friendly and welcoming staff, location near to the main shopping street (comfortable 2 - 3 minutes), and the onsen facilities

Cons: None

Pros: The dinner and breakfast was fantastic.

Pros: Tofu is very good :)

Pros: The friendliness of the owner

Cons: The onsen facilities. To get a bath in iron water one hes to walk uphill, in the cold. When getting there the baths is disappointedly small . The iron bath can only fit comfortably 2 persons. Besides, I disgustingly experienced a Chenise man with his 6-7 yrs old son dipping into the clear water pool without pre-washing and a group of 3 Chenise men doing the same. I was in the the iron pool so they could not fit in and they they headed dor the clear water pool. i had to leave the complex, and going baxk to Notori for the clear water pool. The hote owner has to teach Chinese tourists how to take a bath in onsens, otherwiise we would end up bathing in Chinese pissess. Gone was the day when only Japanese gentlemen visit onsens.

Pros: Breakfast is scrumptious. Great! "Silver" bath is available in the ryokan. For "golden" bath, we need to walk to the other bigger hotel, it was bigger and more bath pools in that property, which was a great deal! For those who book with dinner, dinner is served in the other hotel. It is fun to wear the bath rope and wooden sandal around/to the other hotel. Storage of luggage before check-in and after check-out is possible and it is free of charge.

Cons: The receptionist could barely speak English. Information is printed on a paper with multiple languages for guests' convenient, but other requests/communication is a bit hard to achieve. Transfer to/from bus/train station is only limited to 3pm for check-in and 10am for check-out. If you arrive/depart at other timing than the stipulated time by the ryokan, you will need to walk about 7-10 mins from/to the stations. Not particularly far but it is uphill towards the ryokan. Kindly take note.

Pros: Super nice staff Free shuttle-bus in arima area

Pros: Private hot spring area at no extra charge.

Pros: Beautiful place to rest and relax. Nice to have onsen bath on property as an option. Staff most welcoming and gracious.

Pros: The staff were extremely kind. Free taxi service was available whenever we wished. The exterior and interior of the building are beautiful traditional Japanese style, but the facilities are modern. The hotel was very quiet; only 9 rooms. The breakfast was excellent (unique western breakfast available for ¥500 extra). The signs in the bathroom were in 5 languages. Very convenient for elderly or disadvantaged people.

Cons: The only minus point is that BS TV is not available.

Pros: excellent food cooked in a beautiful traditional open plan kitchen. ability to have the onsen to yourselves which is not possible in all ryokan

Cons: wifi signal was pretty weak

Pros: Superb dinner course! We enjoined a real first-class kaiseki experience delivered by the team led by chef Matsuoka-san, a kind gentlemen and extremely dedicated to offering only the highest possible service to his guests. All the other staff were also genuinely friendly and customer-oriented all the time. Check-in / check-out hours very flexible. Both of the hot spring rooms inside the ryokan were spacious and wonderful to enjoy, especially the one with the iron kettle tub. Great value for money given onsen-ryokan tend to be expensive in Japanese hot spring areas!

Cons: Room was averagely spacious and we could follow the conversations of the guests upstairs and the couple nextdoors. Only 2 hotspring bathing rooms available inside the ryokan, of which the one with the iron kettle tub was occupied most of the time. However, a stay includes free entrance to the hot spring of a ryokan down the road, which makes up for this inconvenience.

Pros: The hotel is beautiful, staff nice and helpful, fantastic dinner.

Cons: Our beds in the Japanese style room were incredibly uncomfortable. They are not futon beds but something more towards hospital beds to help people with physical impairments or the elderly, which would be ok, if the mattresses were not the worst I have tried in years.

Pros: Excellent service. Clean rooms. Excellent housekeepers. Close to shops, station and of course, the great Aoyama Steak Restaurant for Kobe Beef.

Cons: The bathtub was small yet there was about 1.5m open space in the room. Could have made a longer bathtub or put in a cupboard. No coffee satchets in the room. Rest was great.

Pros: Comfortable place with welcoming staff.

Cons: No, overall satisfying.

Pros: The location is very nice near the shopping area and transportation, you can get there easily also hotel has quiet and clean environment.

Cons: Too many advertisement cards about massage on the room table, and suggest to add more TV channel such as CNN, BCC...

Pros: Excellent breakfast with both Asian and Western food: congee, miso soup, onsen tamago. The hotel also provides a handy that comes with unlimited 3G and talks to several selected countries (US, Australia, etc.) You can take the handy outside the hotel. This is so awesome!

Cons: Mattress is a bit hard.

Pros: I was so impressed with what I've got for money I paid. The sweets at the lobby was so tasty as well. I enjoyed visiting Ikuta Shrine just across the road.

Pros: Good location and good value

Cons: It’s basic and bathroom is prefabricated plastic

Pros: The location is great, the hotel is good comfort

Cons: Hotel could not provide an invoice as this booking was made through a different agency than booking.com. Probably not the hotels fault, but still confusing for guests. I have been staying here many times but they still don't manage to call me by name.

Pros: Clean

Cons: Amenity

Pros: Free smartphone to use, good room amenities

Pros: The breakfast was delicious. It takes 10 minutes to walk to the subway station.

Pros: The breakfast is quite good.

Cons: The rooms are alright.

Pros: The value, amenities, and helpful staff.

Cons: That the electronic guide they provide didnt have a wifi hotspot on it.

Pros: Very convenient location. The room was comfortable for a family of four. They also provided a complimentary phone to use during your stay.

Cons: For the rate we would have expected breakfast included.

Pros: Breakfast its awesome and need for booking

Cons: Breakfast

Pros: Breakfast was great! Room was very spacious.

Pros: Quiet hotel, very friendly/helpful staff within a 10-20 min radius of - Shin-Kobe Station, Kobe beef, more Kobe beef(wait there’s Kobe beef everywhere), bars, a diverse sampling of Temples, Shrines, Churches and old unique restored homes -up the hill.

Cons: Room was a bit small - don’t overpack (luggage is your enemy) - if you’re travelling somewhere else on the Shin consolidate & store your ridiculously large suitcase in a train station locker.

Pros: The hotel was convenient to the railway station.

Cons: The beds were really hard

Pros: Nice large room, plenty of space for the three of us. Strawberry gateau was the best in coffee shop downstairs.

Pros: big room, comfortable bed and pillow, friendly stuff, free smartphone and umbrella, nice amenity.

Cons: only expensive breakfast buffet (but it was very good.) No coffee , but tea in room. A bit far from the station. (10 min walk)

Pros: Room and bed is big and clean.

Cons: The breakfast wasn't as good as I expected. A little far from JR station.

Pros: All the personnel constantly showed how much they cared to keep guests happy. The baths were well designed and perfectly maintained. The room was larger than most I have visited at Onsens. The shuttle was always available on request. I have been to many onsens across Japan, and this was the top dollar value ever,,

Cons: We had to leave.

Pros: Amazing hospitality! Fantastic meal arrangement. You could enjoy a traditional Japanese feast by facing the panorama green city view at your room. Impressive delicious dishes and very thoughtful service. There are two kinds of hot spring. Both mainly interior. Here you can join the custom, to take a Japanese shower by seating on a small stool. It gave us a lot of fun. Thanks for giving us great time!

Cons: Not really

Pros: It was a nice hot spring! Very comfortable and relaxing.

Cons: The open hot spring was not a really open one, I couldn’t see the beautiful scenery.

Pros: Origin of the hot spring , spacious room

Cons: Food was so-so nothing fancy or tasty as I had tried others ryokan within Arima Onsen . Need to take the shuttle bus to and fro to the main shopping street otherwise is too far to walk up hill

Pros: The staffs were really kind and helpful.Every time they sent and pick us rapidly.The Onsen was brilliant.

Cons: If there’s another way to call the shuttle bus it will be better.

Pros: They claimed that their onsen is the best in Arima and we couldn't agree more!! The place is nice futon is comfortable.

Cons: A bit expensive but we were happy to pay. Just checkin time is pretty late after 3pm

Pros: Huge room, amazing tub/shower area, onsen was super relaxing, tatami floors, comfy futons, amazing friendly staff

Pros: There was No Vegetarian food.

Cons: Restaurant

Pros: I love the hotel. However, I think the room can be better. The air con was very poor as the bedding are suitable for winter season rather than summer season. During the night, when other visiters walking through the corridor we can hear the noise which is very disturbing.

Pros: Sea view

Cons: Too Old

Pros: Onsen were great. Kobe dinner in the evening was glorious.

Cons: They were really helpful in bringing our bags to reception from drop off point (when we check in) but treatment was totally different when we checked out.

Pros: Historically stay and good public bath are really nice . Hopefully this hotel could reserve more legacy Japanese factors to be more unique.

Cons: The bathtub is really small in the room. It will be a very big plus if we could enjoy a really good, relaxing bath in our room especially with a good window view.

Pros: Reception staff and the staff serving us at dinner were very attentive. The Onsens (hot springs) were good.

Cons: The room we had looked old and were quite basic. This was the most expensive accommodation we had booked during our trip. We were expecting something more luxurious.

Pros: Prefect

Cons: nothing

Pros: dinner is really good.

Cons: The internet need some work.

Pros: The room is extremely big for us the shuttle service is grateful but sad thing is we do not have the SIM card to card, may be hotel should add the online shuttle booking service Lots of facilities in the hotel and great enjoyment to the environment

Cons: too pricy the dinner is not as we expected, we expected grilled Japanese beef but turned out shabushabu

Pros: Hyoe Koyokaku is an excellent place to take in the beautiful Arima onsen waters. In addition the onsen functions as a ryokan, providing yukata, matcha tea service and a delicious multi-course kaiseki meal. The room felt elegant, colorful and luxurious. The service was excellent, informative and helpful; providing a drop-off service for local attractions nearby. The dinner at Ran restaurant was very well though-out with every course having noticeable presentation, effort and arrangement. Lastly the Golden onsen was unforgettably comforting, with a view of nature and the sounds of summer creating a magnificent atmosphere.

Pros: The service is so good that you can have the shuttle bus from bus station or ropeway station. Every staff in the hotel has smile and the breakfast is very nice. Onsen is so cool while the offered dinner is also awesome.

Cons: As the hotel has long history, some of the equipments are not clean enough.

Pros: Best hotel ever. We just fell in love with it and decided to come every year.

Cons: Everything is perfect.

Pros: Every aspect of the hotel was exceptional. The rooms are clean and well decorated. The staff provided professional and impressive customer service

Cons: Price was expensive , but again... it was worth it

Pros: It’s fantastic. The staff are very polite, and the meal quite good.

Pros: The private onsen was perfect.

Cons: Nothing, everything was great.

Pros: Everything was perfect for us. The service, facilities, food and the hot spring are just perfect.

Pros: All the staffs are very helpful and wonderful service. Room was clean and has beautiful view. Both dinner and breakfast are amazing, everything was great even so much more then what we expect. The best hotel ever.

Pros: Excellent Onsen

Cons: Dated furniture in the room Renovation will be needed

Pros: It’s a Amazing place to experience the japan hospitality and the hot spring! The food was so good! The breakfast, they offer buffet ( you have to choose the plan of the including breakfast) and every single dish in breakfast was delicious! For dinner, I had the Kobe beef dinner and it was delious and it was so much food! staff goes over beyond to help you and accommodate the request. Very helpful. There English is not too good but you know they want to help. The hot spring room was amazing. They have it in two floors!! So if one gets busy you can try the other floor. They also have sauna located in b1 floor and roten buro which means hot spring in outside. They also offer private hot spring room with additional charge but you can reserve it so you can enjoy with your family or with the significant other in the hot spring together. ( it’s additional charge of between $38-70. There is two different services they offer)They have all kinds of bath amenities. ( oil make up remover, shaver, two different brand of shampoo, conditioner and body soap, face soap, face wash in bottle, ankle scraper and peeling gel. All the product is amazing and has collagen or made with the onsen water. You get to use it in the bath and if you like it you can buy it at the gift shop. The gift shop had all kind of stuff from food, clothes, chopsticks. It’s a great way to get a gift for your friends. The room was super clean and the futon and beds were also comfortable. The tatami room was amazing!!

Cons: They didn’t say tattoos are not allowed anywhere when you enter the bathroom but when the lady found out I had one so she told me to leave. Which is okay but after I was leaving three ladies that works there we’re giving me the dirty look and they were taking trash or gossiping about me while I’m right there understanding what they were saying in Japanese. They didn’t even say thank you when you leave the bath house so that killed all the good things that I taught about this hotel. The three ladies that was working in bath area was old ladies and I’m sure they were old school but it was unprofessional to talk shit in front of the customers.

Pros: The hotel is very beautiful, facilities are not new but very clean! The hotel staffs are very helpful and friendly. In room Japanese style food are awesome! The best is they offer various choices of Onsen, Including family spa to give a family with kids some privacy and a happy time without disturbing others! I love this hotel!

Pros: The service was excellent.

Cons: Bed wasn't comfy enough.

Pros: Clean and new. They have both Kinsen (i think it is iron based onsen) and Ginsen (i think is radium based onsen.)

Pros: Staffs were above and beyond . Dinner was eight courses , immaculate ! Breakfast was exceptional as well.

Cons: Property could use some update .

Cons: There seems to be only 1 staff who could speak English & who could help us with the check-in process.

Pros: Staying here was the perfect way to end a holiday in Japan as all that is uniquely and exquisitely Japanese was able to be experienced here. The view from the room onto ancient trees lightly covered in snow, the incredible kaiseki meal - food and art combined - the relaxing outdoor onsen which is one of Japanese oldest, the friendly attentive staff, and the beautiful yukata to wear made this a very special experience for us all.

Pros: The onsens are really good.

Cons: The bed in the single room is very small.

Pros: Other than the air conditioning problem, everything is perfect. The best part is the service of the staffs. You can feel they are very much care of you. Their service made me feel I am really their VIP guest there!

Cons: The air conditioning is not working properly. It was really hot during the sleep.

Pros: Hot Spring

Cons: my room full of smoking smell; noisy from upstair floor.

Pros: It's our first time to Arima-onsen and Gekkoen left our family an wonderful memory. At arrival, we're already embraced by the hospitality of the staff. With one single call, they picked us up at the train station in just a few minutes and welcomed us warmly at the gate. How warm! Super delicious Kaiseki Dinner and out of expectation Breakfast had brought out the very beauty of Japanese cuisine. It's a MUST-TRY besides Onsen. All 3 Onsen inside the Ryokan and her sister buildings are fantastic. Also the free massage chairs are such a suprise. They just made the whole onsen experience much more perfect. In short, I will definitely recommend Gekkoen to anyone who want to have a genuien experience of Japanese onsen and cuisine. And will revisit her if I shall go to Arima again.

Cons: It's pity that there aren't any drinks auto-selling machine inside the Ryokan building. When we finish Onsen late, we'd always like to buy some drinks but it seems we could only get some at the restuarants, or walk outside... It will be so great if such machines are equipped inside the Ryokan.

Pros: A staff of hotel

Cons: Location and some of service not including

Pros: Just average, luckily there was cherry blossom. Staff at the reception is ok.

Cons: Not good food, the staff at the dining room had no smile. Below par service. Hot spring is normal, not good. With the price I expect more. Will not recommend.

Pros: View and hot spring

Cons: Value for money is quite low given the facility is a bit old. They used to serve wagyu beef for dinner but not this time around so my family was pretty disappointed.

Pros: Clean rooms, strategic location to shops, restaurants and train stations.

Cons: There was nothing to not like.

Pros: The breakfast was really good!

Pros: Everything was super...good location and walking distance to the most places. Washing machine was a plus!

Pros: Great location close to station and shops restaurants. Tea coffee etc available for free in the lobby. Good size room and comfortable bed. Very helpful staff. Would definitely recommend.

Cons: Limited choice if you like western breakfast but fresh omlettes were good.

Pros: Cleanliness and strategic location to shops and restaurants.

Cons: None.

Pros: Location is good, rooms are clean, there are free drinks available at the canteen from 15:00 o`clock on.

Cons: If one does not have breakfast included in the package, check out time changes from 11:00 to 10:00 a.m., which is not very customer friendly. Room is small, there is no onsen bath, elevator always stops on the second floor (reception) by default, which is annoying (although it seems to be regulation of Kobe city).

Pros: Clean and comfortable. Good facilities

Cons: None

Pros: Lots of space :)

Pros: Very friendly and helpful staff who helped us to locate lost iPhone at the taxi.

Pros: Great hotel with very nice people.100%satisfied The best hotel in Kobe