Good to know
|Distance to city centre||0.9 km|
|Nearest airport||Osaka Kansai Intl|
|Distance to airport||28.3 km|
|"Very clean and large rooms"||(in 104 reviews)|
|"excellent view from our room."||(in 155 reviews)|
|"Perfect view, great location, awesome staff."||(in 68 reviews)|
Time of year
Show reviews that mention
|big room||in 148 reviews|
|bit far||in 30 reviews|
|breakfast was good||in 68 reviews|
|downtown area||in 6 reviews|
|extra charge||in 5 reviews|
|free shuttle||in 91 reviews|
|great location||in 96 reviews|
|harbour view||in 221 reviews|
|health club||in 3 reviews|
|japanese standard||in 10 reviews|
|nice hotel||in 117 reviews|
|room was very nice||in 22 reviews|
|sannomiya station||in 66 reviews|
|staff were great||in 10 reviews|
|staffs are very friendly||in 9 reviews|
|swimming pool||in 44 reviews|
|view was amazing||in 128 reviews|
|walk to the train||in 19 reviews|
|walking distance||in 14 reviews|
Great location, Convenient shuttle bus, Perfect service
If you are sensitive to the sleeping environment，you must at least get some earplugs. There is a noise from exhaust duct in the bathroom every a few minute, spread into the room.
The view from the room was great. The room itself was large and comfortable, if showing signs of wear. Cleanliness was far from the Japanese standard we have experienced elsewhere. This made the price seem too high.
The hotel needs a top to tail renovation. Everywhere there are signs of age. Dirty carpets (especially in the coffee shop). The overflow hole in our bathroom sink was disgusting and had clearly not been a part of routine cleaning in a long time! The skirt around the base of the bed was torn. We avoided eating in the hotel because we simply did not trust the cleanliness standards.
This hotel way exceeded expectations for friendliness and helpfulness of the staff. Nothing was too much trouble. the teppanyaki serving the Kobe beef on the 35th floor was incomparable - not cheap but a must do!
While I knew the price before I booked the hotel I still think it only reflected fair value for money. Also the Japanese VAT didn't seem to be explained well enough on their website - i.e. that I had to pay it (as someone who doesn't visit Japan often I didn't realise it was so high).
Views. Staff. Room standards. Bar.
Courtesy shuttle bus didn’t take us to Shinkansen stop at ShinKobe station (only available weekends apparently). Had to go with luggage via Shinnoya which is a complex walk. If we’d known we would have taken a cab.
Very comfortable, good location for harbor area. Longer walk to central area, or shuttle bus if bad weather.
The bar was somewhat souless.
With a stay at Hotel Okura Kobe, you'll be centrally located in Kobe, steps from Port of Kobe Earthquake Memorial and within a 10-minute walk of Kobe Tower. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
based on 12,098 reviews
Things to know
- Friendly atmosphere
- Professional service
- Good shuttle service
- Great view
Policies vary by room type and provider.
Reviews about Hotel Okura Kobe
Most popular landmarks
- Kobe Port Tower 175 m
- Meriken Park 186 m
- Nankin-machi 0.5 km
- Kobe Harborland 1.1 km
- Sōraku-en 1.1 km
- Kobe Culture Hall 1.4 km
|Osaka Kobe||6.4 km|
|Osaka Itami||25.5 km|