|"Very clean and excellent facilities."||(in 2 reviews)|
|"Very friendly and helpful staff."||(in 11 reviews)|
|"The hot spring was comfortable too!"||(in 8 reviews)|
|"Smoky smell in non smoking room"||(in 2 reviews)|
|"Check-in/check-out process took some time."||(in 2 reviews)|
|"Internet at room Very poor/not working at all"||(in 2 reviews)|
|hotel was very good||in 53 reviews|
|breakfast was good||in 43 reviews|
|nice from the staff||in 38 reviews|
|location is very good||in 26 reviews|
|train station||in 26 reviews|
|access with airport||in 24 reviews|
|one night||in 18 reviews|
|connected to a mall||in 16 reviews|
|airport limo||in 15 reviews|
|kobe||in 15 reviews|
|hot springs||in 13 reviews|
|smoking room||in 11 reviews|
|club lounge||in 10 reviews|
|good room||in 10 reviews|
|restaurant hotel||in 9 reviews|
|excellent service||in 6 reviews|
|sheraton||in 6 reviews|
|beautiful view||in 4 reviews|
|business-style||in 4 reviews|
|rocco||in 4 reviews|
|slow in processing||in 4 reviews|
Direct airport transfer from KIX
Not in city center.
Kobe Bay Sheraton Hotel & Towers is the ideal destination for both business and leisure travelers alike, offering spacious and stylish accommodation, all with mountain or ocean views, as well as thoughtful amenities to enhance your stay. Relax at our hotel's state-of -the-art fitness center including fully-equipped gym, outdoor tennis courts, indoor pool and onsen spa. Children can play in our 'Kobe Sweets Kids Land' with toys and books available for their enjoyment. After a busy day in Kobe, Japan, guests can recharge at a variety of local and international restaurants, including our panoramic 21st floor restaurant, vibrant coffee house and room service. Those looking to host a business meeting or special event in Kobe, Japan can select from 13 unique venues coupled with impeccable service, the latest technology and bespoke planning services to ensure a successful day. Additional hotel facilities include free Wi-Fi, complimentary parking for stay guests and a barber's shop.
based on 451 reviews
Policies vary by room type and provider.
Guests with existing Kobe Bay Sheraton Hotel & Towers reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at Kobe Bay Sheraton Hotel & Towers for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Kobe Bay Sheraton Hotel & Towers is located at 2-13 Kouyoucho-Naka in Higashinada Ward, 8 km from the centre of Kobe. Kobe Fashion Museum is the closest landmark to Kobe Bay Sheraton Hotel & Towers.
Check-in time is 15:00 and check-out time is 12:00 at Kobe Bay Sheraton Hotel & Towers.
Yes, Kobe Bay Sheraton Hotel & Towers offers free Wi-Fi.
Yes, Kobe Bay Sheraton Hotel & Towers offers free parking.
No, Kobe Bay Sheraton Hotel & Towers does not offer free airport shuttle service.
Kobe Bay Sheraton Hotel & Towers is 7.1 km from Kobe. Kobe Bay Sheraton Hotel & Towers is 18.7 km from Osaka Itami.
No, pets are not allowed at Kobe Bay Sheraton Hotel & Towers.
Yes, Kobe Bay Sheraton Hotel & Towers has a pool on-site.
Kobe Bay Sheraton Hotel & Towers has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.