Guest reviews
Overall rating
7.8
Good
Based on 1,277 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.6
Pros: The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.
review from
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2.0
Terrible experience
Pros: Nothing
Cons: Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke
review from
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6.6
Pros: Catering is ok
Cons: Seats comfort really old school
review from
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10.0
Pros: On time.
Cons: No negative
review from
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8.0
Crew were sensational
Pros: The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful.
Cons: The entertainment was quite dated and didn't have new movies etc
review from
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6.0
Flying bus
Pros: That we didn't crash
Cons: Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).
review from
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9.0
Klm plane till Amsterdam uncomfortable
Pros: Jet airways flight till mumbai
Cons: Poor legspace in Klm flight till Amsterdam
review from
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3.6
Cons: Why do the crew have to slam the overhead and catering compartments to get them to shut?
review from
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6.0
PET RESERVATION NOT FOUND AT CHECK IN
Cons: Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.
review from
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2.0
Our luggahe from Amsterdam was not transferred to Sydney
Pros: No chargers or tv on planes
Cons: At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!
review from
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3.6
Cons: The bags where damaged from the staff
review from
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5.3
Cons: Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed.
review from
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6.6
Pros: The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination.
review from
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6.6
Pros: Catering is ok
Cons: Seats comfort really old school
review from
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8.0
Crew were sensational
Pros: The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful.
Cons: The entertainment was quite dated and didn't have new movies etc
review from
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2.0
Terrible experience
Pros: Nothing
Cons: Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke
review from
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6.0
Flying bus
Pros: That we didn't crash
Cons: Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours).
review from
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3.6
Cons: Why do the crew have to slam the overhead and catering compartments to get them to shut?
review from
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6.0
PET RESERVATION NOT FOUND AT CHECK IN
Cons: Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit.
review from
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2.0
Our luggahe from Amsterdam was not transferred to Sydney
Pros: No chargers or tv on planes
Cons: At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!
review from
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3.6
Cons: The bags where damaged from the staff
review from
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5.3
Cons: Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed.
review from
Flight status
KLM route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
809
Kuala Lumpur
KUL
Jakarta
CGK
835
Singapore
SIN
Denpasar (Bali)
DPS
807
Taipei
TPE
Manila
MNL
1450
Aberdeen
ABZ
Amsterdam
AMS
1322
Ålesund
AES
Amsterdam
AMS
1712
Alicante
ALC
Amsterdam
AMS
1337
Amsterdam
AMS
Aalborg
AAL
1115
Amsterdam
AMS
Stockholm
ARN
1581
Amsterdam
AMS
Athens
ATH
621
Amsterdam
AMS
Atlanta
ATL
1671
Amsterdam
AMS
Barcelona
BCN
1187
Amsterdam
AMS
Bergen
BGO
1435
Amsterdam
AMS
Birmingham
BHX
1689
Amsterdam
AMS
Bilbao
BIO
875
Amsterdam
AMS
Bangkok
BKK
1595
Amsterdam
AMS
Bologna
BLQ
1319
Amsterdam
AMS
Bordeaux
BOD
1761
Amsterdam
AMS
Bremen
BRE
1057
Amsterdam
AMS
Bristol
BRS
1723
Amsterdam
AMS
Brussels
BRU
1989
Amsterdam
AMS
Basel
BSL
1979
Amsterdam
AMS
Budapest
BUD
1243
Amsterdam
AMS
Paris
CDG
1131
Amsterdam
AMS
Copenhagen
CPH
735
Amsterdam
AMS
Willemstad
CUR
1063
Amsterdam
AMS
Cardiff
CWL
871
Amsterdam
AMS
New Delhi
DEL
939
Amsterdam
AMS
Dublin
DUB
1855
Amsterdam
AMS
Dusseldorf
DUS
427
Amsterdam
AMS
Dubai
DXB
1277
Amsterdam
AMS
Edinburgh
EDI
1601
Amsterdam
AMS
Rome
FCO
1641
Amsterdam
AMS
Florence
FLR
1767
Amsterdam
AMS
Frankfurt am Main
FRA
1477
Amsterdam
AMS
Glasgow
GLA
1565
Amsterdam
AMS
Genoa
GOA
1159
Amsterdam
AMS
Gothenburg
GOT
1937
Amsterdam
AMS
Geneva
GVA
1909
Amsterdam
AMS
Hannover
HAJ
1789
Amsterdam
AMS
Hamburg
HAM
887
Amsterdam
AMS
Hong Kong
HKG
1489
Amsterdam
AMS
Barnetby
HUY
651
Amsterdam
AMS
Washington
IAD
661
Amsterdam
AMS
Houston
IAH
1613
Amsterdam
AMS
Istanbul
IST
641
Amsterdam
AMS
New York
JFK
1385
Amsterdam
AMS
Kiev
KBP
1997
Amsterdam
AMS
Krakow
KRK
1207
Amsterdam
AMS
Kristiansand
KRS
809
Amsterdam
AMS
Kuala Lumpur
KUL
1551
Amsterdam
AMS
Leeds
LBA
1033
Amsterdam
AMS
London
LHR
743
Amsterdam
AMS
Lima
LIM
1693
Amsterdam
AMS
Lisbon
LIS
587
Amsterdam
AMS
Lagos
LOS
1183
Amsterdam
AMS
Linköping
LPI
1739
Amsterdam
AMS
Luxembourg
LUX
1417
Amsterdam
AMS
Lyon
LYS
1703
Amsterdam
AMS
Madrid
MAD
1081
Amsterdam
AMS
Manchester
MAN
685
Amsterdam
AMS
Mexico City
MEX
1797
Amsterdam
AMS
Munich
MUC
1263
Amsterdam
AMS
Nice
NCE
971
Amsterdam
AMS
Newcastle upon Tyne
NCL
861
Amsterdam
AMS
Tokyo
NRT
1883
Amsterdam
AMS
Nuremberg
NUE
1511
Amsterdam
AMS
Norwich
NWI
611
Amsterdam
AMS
Chicago
ORD
1147
Amsterdam
AMS
Oslo
OSL
1353
Amsterdam
AMS
Prague
PRG
757
Amsterdam
AMS
Panama City
PTY
895
Amsterdam
AMS
Shanghai
PVG
605
Amsterdam
AMS
San Francisco
SFO
835
Amsterdam
AMS
Singapore
SIN
1867
Amsterdam
AMS
Stuttgart
STR
1203
Amsterdam
AMS
Stavanger
SVG
907
Amsterdam
AMS
Moscow
SVO
1313
Amsterdam
AMS
Toulouse
TLS
1177
Amsterdam
AMS
Trondheim
TRD
1217
Amsterdam
AMS
Sandefjord
TRF
Top airports served by KLM
- Atlanta Hartsfield-Jackson Airport (ATL)
- Amsterdam Schiphol Airport (AMS)
- Detroit Metro Airport (DTW)
- Minneapolis St Paul Airport (MSP)
- Paris Ch. De Gaulle Airport (CDG)
- New York John F Kennedy Intl Airport (JFK)
- Guangzhou Baiyun Airport (CAN)
- Salt Lake City Airport (SLC)
- Xiamen Gaoqi Intl Airport (XMN)
- Beijing Capital Airport (PEK)
- Moscow Sheremetyevo Airport (SVO)
- Seattle/Tacoma Intl Airport (SEA)
- São Paulo Guarulhos Intl Airport (GRU)
- Los Angeles Airport (LAX)
- Mexico City Benito Juarez Airport (MEX)
- Shanghai Pu Dong Airport (PVG)
- Rio de Janeiro–Galeão Intl Airport (GIG)
- Toronto Pearson Intl Airport (YYZ)
- Nairobi Jomo Kenyatta Intl Airport (NBO)
- Madrid Barajas Airport (MAD)
- Calgary Airport (YYC)
- Hangzhou Airport (HGH)
- Boston Logan International Airport (BOS)
- Chengdu Airport (CTU)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- San Francisco Airport (SFO)
- London Heathrow Airport (LHR)
- Kuala Lumpur Intl Airport (KUL)
- Vancouver Intl Airport (YVR)
- Panama City Tocumen Intl Airport (PTY)
- Las Vegas McCarran Airport (LAS)
- Portland Airport (PDX)
- Wuhan Airport (WUH)
- San Diego Airport (SAN)
- Phoenix Sky Harbor Intl Airport (PHX)
- Edmonton Airport (YEG)
- Chicago O'Hare International Airport (ORD)
- Rome Fiumicino Airport (FCO)
- Denver International Airport (DEN)
- Mumbai Chhatrapati Shivaji Airport (BOM)
- Raleigh-Durham Airport (RDU)
- Orlando Airport (MCO)
- Abu Dhabi Intl Airport (AUH)
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Dallas/Ft Worth & other airports Airport (DFW)
- Stockholm Arlanda Airport (ARN)
- Changsha Huanghua International Airport (CSX)
- Buenos Aires Ministro Pistarini Airport (EZE)
- Cincinnati Cinci./N. Kentucky Airport (CVG)
- Newark Airport (EWR)
- Houston George Bush Intcntl Airport (IAH)
- Washington Reagan-National Airport (DCA)
- Washington Dulles Intl Airport (IAD)
- Fort Lauderdale Airport (FLL)
- Montreal Elliott Trudeau Airport (YUL)
- Singapore Changi Airport (SIN)
- Nashville Intl Airport (BNA)
- Urumqi Airport (URC)
- Cancun Airport (CUN)
- Miami Airport (MIA)
- Indianapolis Airport (IND)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Charlotte Douglas Airport (CLT)
- New York LaGuardia Airport (LGA)
- Philadelphia Airport (PHL)
- Haikou Meilan International Airport (HAK)
- Tampa Airport (TPA)
- Baltimore/Washington Airport (BWI)
- Barcelona-El Prat Airport (BCN)
- Pittsburgh Airport (PIT)
- Lambert-St Louis Airport (STL)
- Cleveland Hopkins Intl Airport (CLE)
- Shenyang Airport (SHE)
- Sanya Phoenix International Airport (SYX)
- Palma de Mallorca Son Sant Joan Airport (PMI)
- Florence Peretola Airport (FLR)
- Buffalo Airport (BUF)
- San Jose Juan Santamaria Intl Airport (SJO)
- Chicago Midway Airport (MDW)
- Richmond Byrd International Airport (RIC)
KLM contact information
- KL IATA code
- +64 9 921 6040 Call
- klm.com/home/nz/en Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.