Guest reviews
Overall rating
7.7
Good
Based on 2,544 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
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KLM information
| IATA code | KL |
| Routes | 3123 |
| Top route | Seoul Incheon Intl to Amsterdam Schiphol |
| Airports served | 749 |
| Top airport | Amsterdam Schiphol |
KLM traveller reviews
Pros
"Excellent service and comfortable flight."
(in 6 reviews)
"Equally friendly crew and experience."
(in 18 reviews)
"Flight crew was pleasant and attentive."
(in 24 reviews)
Cons
"old old plane, very uncomfortable."
(in 9 reviews)
"Limited in flight movie selection."
(in 5 reviews)
"Seating in business class is bad."
(in 2 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
business class
flight to amsterdam
short flight
good flight
window seat
best flight
great food
service was excellent
flight crew
excellent service
old plane
great entertainment
in-flight entertainment
seats comfortable
little snack
-
10.0
KLM is wobderful
Pros: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.
Cons: I would have to dream something up.
review from
-
9.6
Pros: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.
Cons: Boarding could be better
review from
-
3.2
Pros: Nothing to mention
Cons: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!
review from
-
8.6
Pros: The crew was really friendly.
Cons: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.
review from
-
2.0
Baggage missing
Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.
review from
-
2.0
Baggage missing
Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.
review from
-
8.0
Pros: short, sweet and to the point. 1+ hour flight is usually an easy hop.
review from
-
2.6
Bad!
Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM
review from
-
3.6
Flight delay and lost luggage
Pros: MCR airport Mert & Greet parking was smooth and efficient.
Cons: Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’
review from
-
10.0
Great flight
Pros: Nice people and good service
Cons: Not much
review from
-
10.0
Pros: Nice crew pilot food and beverage
Cons: No wifi
review from
-
10.0
Friendly helpful attendants!
Pros: Light snack and complementary wine
review from
-
10.0
KLM is wobderful
Pros: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.
Cons: I would have to dream something up.
review from
-
9.6
Pros: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.
Cons: Boarding could be better
review from
-
8.6
Pros: The crew was really friendly.
Cons: There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful.
review from
-
10.0
Great flight
Pros: Nice people and good service
Cons: Not much
review from
-
10.0
Pros: Nice crew pilot food and beverage
Cons: No wifi
review from
-
10.0
Friendly helpful attendants!
Pros: Light snack and complementary wine
review from
-
3.2
Pros: Nothing to mention
Cons: Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!
review from
-
2.0
Baggage missing
Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.
review from
-
2.0
Baggage missing
Cons: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.
review from
-
2.6
Bad!
Cons: Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM
review from
-
3.6
Flight delay and lost luggage
Pros: MCR airport Mert & Greet parking was smooth and efficient.
Cons: Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’
review from
Flight status
KLM route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
1334
Aalborg
AAL
Amsterdam
AMS
1440
Aberdeen
ABZ
Amsterdam
AMS
1337
Amsterdam
AMS
Aalborg
AAL
1451
Amsterdam
AMS
Aberdeen
ABZ
1687
Amsterdam
AMS
Bilbao
BIO
875
Amsterdam
AMS
Bangkok
BKK
1349
Amsterdam
AMS
Billund
BLL
1595
Amsterdam
AMS
Bologna
BLQ
1733
Amsterdam
AMS
Brussels
BRU
1991
Amsterdam
AMS
Basel
BSL
735
Amsterdam
AMS
Willemstad
CUR
1861
Amsterdam
AMS
Düsseldorf
DUS
427
Amsterdam
AMS
Dubai
DXB
1641
Amsterdam
AMS
Florence
FLR
1775
Amsterdam
AMS
Frankfurt am Main
FRA
1923
Amsterdam
AMS
Gdansk
GDN
1927
Amsterdam
AMS
Geneva
GVA
1999
Amsterdam
AMS
Krakow
KRK
685
Amsterdam
AMS
Mexico City
MEX
1267
Amsterdam
AMS
Marseille
MRS
861
Amsterdam
AMS
Tokyo
NRT
1711
Amsterdam
AMS
Porto
OPO
1351
Amsterdam
AMS
Prague
PRG
1869
Amsterdam
AMS
Stuttgart
STR
1825
Amsterdam
AMS
Berlin
TXL
1659
Amsterdam
AMS
Venice
VCE
1501
Amsterdam
AMS
Valencia
VLC
1959
Amsterdam
AMS
Zurich
ZRH
1688
Bilbao
BIO
Amsterdam
AMS
876
Bangkok
BKK
Amsterdam
AMS
1582
Bologna
BLQ
Amsterdam
AMS
1720
Brussels
BRU
Amsterdam
AMS
1986
Basel
BSL
Amsterdam
AMS
1130
Copenhagen
CPH
Amsterdam
AMS
1856
Düsseldorf
DUS
Amsterdam
AMS
428
Dubai
DXB
Amsterdam
AMS
701
Buenos Aires
EZE
Santiago
SCL
1638
Florence
FLR
Amsterdam
AMS
1762
Frankfurt am Main
FRA
Amsterdam
AMS
1158
Gothenburg
GOT
Amsterdam
AMS
1928
Geneva
GVA
Amsterdam
AMS
1992
Krakow
KRK
Amsterdam
AMS
1266
Marseille
MRS
Amsterdam
AMS
1260
Nice
NCE
Amsterdam
AMS
1880
Nuremberg
NUE
Amsterdam
AMS
1712
Porto
OPO
Amsterdam
AMS
898
Beijing
PEK
Amsterdam
AMS
1352
Prague
PRG
Amsterdam
AMS
1870
Stuttgart
STR
Amsterdam
AMS
887
Amsterdam
AMS
Hong Kong
HKG
888
Hong Kong
HKG
Amsterdam
AMS
701
Amsterdam
AMS
Buenos Aires
EZE
897
Amsterdam
AMS
Beijing
PEK
686
Mexico City
MEX
Amsterdam
AMS
461
Amsterdam
AMS
Tel Aviv
TLV
1131
Amsterdam
AMS
Copenhagen
CPH
1023
Amsterdam
AMS
London
LHR
1303
Amsterdam
AMS
Toulouse
TLS
1230
Paris
CDG
Amsterdam
AMS
1178
Linköping
LPI
Amsterdam
AMS
1304
Toulouse
TLS
Amsterdam
AMS
1425
Amsterdam
AMS
Birmingham
BHX
1315
Amsterdam
AMS
Bordeaux
BOD
1209
Amsterdam
AMS
Kristiansand
KRS
1183
Amsterdam
AMS
Linköping
LPI
807
Amsterdam
AMS
Taipei
TPE
1365
Amsterdam
AMS
Warsaw
WAW
1426
Birmingham
BHX
Amsterdam
AMS
1316
Bordeaux
BOD
Amsterdam
AMS
736
Willemstad
CUR
Amsterdam
AMS
702
Buenos Aires
EZE
Amsterdam
AMS
1904
Hannover
HAJ
Amsterdam
AMS
1210
Kristiansand
KRS
Amsterdam
AMS
1798
Munich
MUC
Amsterdam
AMS
702
Santiago
SCL
Buenos Aires
EZE
862
Tokyo
NRT
Amsterdam
AMS
808
Manila
MNL
Taipei
TPE
621
Amsterdam
AMS
Atlanta
ATL
622
Atlanta
ATL
Amsterdam
AMS
856
Seoul
ICN
Amsterdam
AMS
661
Amsterdam
AMS
Houston
IAH
662
Houston
IAH
Amsterdam
AMS
1650
Venice
VCE
Amsterdam
AMS
1826
Berlin
TXL
Amsterdam
AMS
652
Washington
IAD
Amsterdam
AMS
1781
Amsterdam
AMS
Hamburg
HAM
959
Amsterdam
AMS
Newcastle upon Tyne
NCL
1106
Stockholm
ARN
Amsterdam
AMS
1782
Hamburg
HAM
Amsterdam
AMS
1024
London
LHR
Amsterdam
AMS
960
Newcastle upon Tyne
NCL
Amsterdam
AMS
644
New York
JFK
Amsterdam
AMS
855
Amsterdam
AMS
Seoul
ICN
643
Amsterdam
AMS
New York
JFK
1922
Gdansk
GDN
Amsterdam
AMS
1243
Amsterdam
AMS
Paris
CDG
877
Amsterdam
AMS
Mumbai
BOM
422
Dammam
DMM
Amsterdam
AMS
421
Amsterdam
AMS
Dammam
DMM
421
Dammam
DMM
Muscat
MCT
422
Muscat
MCT
Dammam
DMM
714
Paramaribo
PBM
Amsterdam
AMS
1975
Amsterdam
AMS
Budapest
BUD
612
Chicago
ORD
Amsterdam
AMS
462
Tel Aviv
TLV
Amsterdam
AMS
1325
Amsterdam
AMS
Ålesund
AES
565
Amsterdam
AMS
Nairobi
NBO
566
Nairobi
NBO
Amsterdam
AMS
611
Amsterdam
AMS
Chicago
ORD
807
Taipei
TPE
Manila
MNL
892
Chengdu
CTU
Amsterdam
AMS
713
Amsterdam
AMS
Paramaribo
PBM
878
Mumbai
BOM
Amsterdam
AMS
749
Amsterdam
AMS
Bogotá
BOG
655
Amsterdam
AMS
Minneapolis
MSP
749
Bogotá
BOG
Cartagena
CTG
749
Cartagena
CTG
Amsterdam
AMS
656
Minneapolis
MSP
Amsterdam
AMS
808
Taipei
TPE
Amsterdam
AMS
651
Amsterdam
AMS
Washington
IAD
1326
Ålesund
AES
Amsterdam
AMS
601
Amsterdam
AMS
Los Angeles
LAX
602
Los Angeles
LAX
Amsterdam
AMS
628
Miami
MIA
Amsterdam
AMS
1164
Helsinki
HEL
Amsterdam
AMS
1736
Luxembourg
LUX
Amsterdam
AMS
1698
Madrid
MAD
Amsterdam
AMS
1554
Turin
TRN
Amsterdam
AMS
1187
Amsterdam
AMS
Bergen
BGO
1155
Amsterdam
AMS
Gothenburg
GOT
1203
Amsterdam
AMS
Stavanger
SVG
1559
Amsterdam
AMS
Turin
TRN
1188
Bergen
BGO
Amsterdam
AMS
1978
Budapest
BUD
Amsterdam
AMS
590
Accra
ACC
Amsterdam
AMS
589
Amsterdam
AMS
Accra
ACC
810
Jakarta
CGK
Kuala Lumpur
KUL
810
Kuala Lumpur
KUL
Amsterdam
AMS
873
Amsterdam
AMS
Colombo
CMB
575
Amsterdam
AMS
Luanda
LAD
1502
Valencia
VLC
Amsterdam
AMS
884
Xiamen
XMN
Amsterdam
AMS
1171
Amsterdam
AMS
Helsinki
HEL
571
Amsterdam
AMS
Arusha
JRO
571
Dar Es Salaam
DAR
Amsterdam
AMS
724
Havana
HAV
Amsterdam
AMS
571
Arusha
JRO
Dar Es Salaam
DAR
809
Amsterdam
AMS
Kuala Lumpur
KUL
894
Shanghai
PVG
Amsterdam
AMS
1809
Amsterdam
AMS
Dresden
DRS
1810
Dresden
DRS
Amsterdam
AMS
893
Amsterdam
AMS
Shanghai
PVG
1253
Amsterdam
AMS
Nice
NCE
743
Amsterdam
AMS
Lima
LIM
744
Lima
LIM
Amsterdam
AMS
1960
Zurich
ZRH
Amsterdam
AMS
1217
Amsterdam
AMS
Oslo
TRF
1218
Oslo
TRF
Amsterdam
AMS
1739
Amsterdam
AMS
Luxembourg
LUX
791
Amsterdam
AMS
Sao Paulo
GRU
792
Sao Paulo
GRU
Amsterdam
AMS
1895
Amsterdam
AMS
Graz
GRZ
1896
Graz
GRZ
Amsterdam
AMS
1471
Amsterdam
AMS
Glasgow
GLA
1750
Bremen
BRE
Amsterdam
AMS
1472
Glasgow
GLA
Amsterdam
AMS
1281
Amsterdam
AMS
Edinburgh
EDI
1282
Edinburgh
EDI
Amsterdam
AMS
723
Amsterdam
AMS
Havana
HAV
1489
Amsterdam
AMS
Grimsby
HUY
502
Port Louis
MRU
Amsterdam
AMS
501
Amsterdam
AMS
Port Louis
MRU
1911
Amsterdam
AMS
Hannover
HAJ
605
Amsterdam
AMS
San Francisco
SFO
606
San Francisco
SFO
Amsterdam
AMS
1340
Billund
BLL
Amsterdam
AMS
1385
Amsterdam
AMS
Kiev
KBP
1386
Kiev
KBP
Amsterdam
AMS
591
Amsterdam
AMS
Johannesburg
JNB
1121
Amsterdam
AMS
Stockholm
ARN
1413
Amsterdam
AMS
Lyon
LYS
1414
Lyon
LYS
Amsterdam
AMS
1943
Amsterdam
AMS
Zagreb
ZAG
1200
Stavanger
SVG
Amsterdam
AMS
1944
Zagreb
ZAG
Amsterdam
AMS
1665
Amsterdam
AMS
Barcelona
BCN
769
Amsterdam
AMS
Oranjestad
AUA
769
Oranjestad
AUA
Kralendijk
BON
769
Kralendijk
BON
Amsterdam
AMS
1059
Amsterdam
AMS
Cardiff
CWL
1373
Amsterdam
AMS
Bucharest
OTP
753
Amsterdam
AMS
Quito
UIO
1060
Cardiff
CWL
Amsterdam
AMS
753
Guayaquil
GYE
Amsterdam
AMS
1374
Bucharest
OTP
Amsterdam
AMS
1172
Trondheim
TRD
Amsterdam
AMS
753
Quito
UIO
Guayaquil
GYE
757
Amsterdam
AMS
Panama City
PTY
758
Panama City
PTY
Amsterdam
AMS
1753
Amsterdam
AMS
Bremen
BRE
933
Amsterdam
AMS
Dublin
DUB
1597
Amsterdam
AMS
Rome
FCO
1563
Amsterdam
AMS
Genoa
GOA
929
Amsterdam
AMS
Inverness
INV
1629
Amsterdam
AMS
Milan
MXP
1505
Amsterdam
AMS
Norwich
NWI
1177
Amsterdam
AMS
Trondheim
TRD
1598
Rome
FCO
Amsterdam
AMS
1564
Genoa
GOA
Amsterdam
AMS
930
Inverness
INV
Amsterdam
AMS
1540
Leeds
LBA
Amsterdam
AMS
1630
Milan
MXP
Amsterdam
AMS
1524
Norwich
NWI
Amsterdam
AMS
592
Johannesburg
JNB
Amsterdam
AMS
1051
Amsterdam
AMS
Bristol
BRS
1052
Bristol
BRS
Amsterdam
AMS
809
Kuala Lumpur
KUL
Jakarta
CGK
1551
Amsterdam
AMS
Leeds
LBA
1670
Barcelona
BCN
Amsterdam
AMS
1482
Grimsby
HUY
Amsterdam
AMS
1149
Amsterdam
AMS
Oslo
OSL
1150
Oslo
OSL
Amsterdam
AMS
1405
Amsterdam
AMS
Montpellier
MPL
1406
Montpellier
MPL
Amsterdam
AMS
947
Amsterdam
AMS
Belfast
BHD
987
Amsterdam
AMS
London
LCY
1701
Amsterdam
AMS
Madrid
MAD
1537
Amsterdam
AMS
Darlington
MME
1799
Amsterdam
AMS
Munich
MUC
948
Belfast
BHD
Amsterdam
AMS
938
Dublin
DUB
Amsterdam
AMS
988
London
LCY
Amsterdam
AMS
1538
Darlington
MME
Amsterdam
AMS
691
Amsterdam
AMS
Toronto
YYZ
692
Toronto
YYZ
Amsterdam
AMS
1366
Warsaw
WAW
Amsterdam
AMS
911
Amsterdam
AMS
Catania
CTA
912
Catania
CTA
Amsterdam
AMS
451
Amsterdam
AMS
Abu Dhabi
AUH
587
Amsterdam
AMS
Lagos
LOS
588
Lagos
LOS
Amsterdam
AMS
1081
Amsterdam
AMS
Manchester
MAN
919
Amsterdam
AMS
Southampton
SOU
1089
Amsterdam
AMS
Vaxjo
VXO
868
Osaka
KIX
Amsterdam
AMS
1082
Manchester
MAN
Amsterdam
AMS
920
Southampton
SOU
Amsterdam
AMS
900
Moscow
SVO
Amsterdam
AMS
1090
Vaxjo
VXO
Amsterdam
AMS
1697
Amsterdam
AMS
Lisbon
LIS
705
Amsterdam
AMS
Rio de Janeiro
GIG
1887
Amsterdam
AMS
Nuremberg
NUE
1845
Amsterdam
AMS
Vienna
VIE
706
Rio de Janeiro
GIG
Amsterdam
AMS
1846
Vienna
VIE
Amsterdam
AMS
677
Amsterdam
AMS
Calgary
YYC
682
Vancouver
YVR
Amsterdam
AMS
678
Calgary
YYC
Amsterdam
AMS
867
Amsterdam
AMS
Osaka
KIX
907
Amsterdam
AMS
Moscow
SVO
759
Amsterdam
AMS
San José
SJO
760
San José
SJO
Amsterdam
AMS
1619
Amsterdam
AMS
Milan
LIN
1620
Milan
LIN
Amsterdam
AMS
836
Singapore
SIN
Amsterdam
AMS
1572
Athens
ATH
Amsterdam
AMS
874
Colombo
CMB
Amsterdam
AMS
871
Amsterdam
AMS
New Delhi
DEL
1696
Lisbon
LIS
Amsterdam
AMS
1575
Amsterdam
AMS
Athens
ATH
681
Amsterdam
AMS
Vancouver
YVR
872
New Delhi
DEL
Amsterdam
AMS
836
Denpasar
DPS
Singapore
SIN
835
Singapore
SIN
Denpasar
DPS
789
Amsterdam
AMS
Simpson Bay
SXM
452
Abu Dhabi
AUH
Amsterdam
AMS
789
Simpson Bay
SXM
Willemstad
CUR
1395
Amsterdam
AMS
Saint Petersburg
LED
835
Amsterdam
AMS
Singapore
SIN
1396
Saint Petersburg
LED
Amsterdam
AMS
445
Amsterdam
AMS
Kuwait City
KWI
445
Kuwait City
KWI
Manama
BAH
598
Cape Town
CPT
Amsterdam
AMS
539
Amsterdam
AMS
Kigali
KGL
539
Entebbe
EBB
Amsterdam
AMS
539
Kigali
KGL
Entebbe
EBB
597
Amsterdam
AMS
Cape Town
CPT
446
Manama
BAH
Kuwait City
KWI
446
Kuwait City
KWI
Amsterdam
AMS
1613
Amsterdam
AMS
Istanbul
IST
1614
Istanbul
IST
Amsterdam
AMS
707
Amsterdam
AMS
Fortaleza
FOR
708
Fortaleza
FOR
Amsterdam
AMS
675
Amsterdam
AMS
Edmonton
YEG
671
Amsterdam
AMS
Montreal
YUL
676
Edmonton
YEG
Amsterdam
AMS
672
Montreal
YUL
Amsterdam
AMS
1710
Alicante
ALC
Amsterdam
AMS
1709
Amsterdam
AMS
Alicante
ALC
627
Amsterdam
AMS
Miami
MIA
Top flight routes
Top airports served by KLM
- Amsterdam Schiphol Airport (AMS)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Detroit Metropolitan Wayne County Airport (DTW)
- Minneapolis St Paul Airport (MSP)
- Paris Charles de Gaulle Airport (CDG)
- New York John F Kennedy Intl Airport (JFK)
- Salt Lake City Airport (SLC)
- Guangzhou Baiyun Airport (CAN)
- Los Angeles Airport (LAX)
- Rome Fiumicino Airport (FCO)
- Sao Paulo Guarulhos Intl Airport (GRU)
- Seattle/Tacoma Intl Airport (SEA)
- Beijing Capital Airport (PEK)
- Toronto Pearson Intl Airport (YYZ)
- Boston Logan International Airport (BOS)
KLM contact information
- KL IATA code
- +64 9 921 6040 Call
- klm.com/home/nz/en Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
