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Transferred to different terminal by bus so confusing

The crew was openly hostile and condescending to the customers. They spent the majority of that time in the rear talking and seemed really agitated when people asked questions. I heard five different people told that the information they requested was in the handout or safety brief.

For some reason, the seats on this flight seemed unusually uncomfortable. Speaking with friends who took another JetBlue flight later in the day, they brought up the same issue.

My in flight entertainments sound was not working

Just have…get ready for it…one single on-time flight. Just one. Ever. I’ll be impressed, I promise.

Flight cancels, then seat changed twice

it was delayed

Please, for the love of all things good…clean the plane. There’s less filth on seat and floor after my 2 year old niece throws Mac-n-cheese everywhere.

Realize ahead of a 6:30 am flight that you have a completely flat tire that needs replacement. They should have never boarded everyone. They kept us at the gate with the door closed for ALMOST but not quite 3 hours. The plane had been sitting there from the night before. At the 2 hour mark of sitting there, they came through with a bottle of water and cups. Never offered snacks. Never offered a real apology. People missed connecting flights completely. Absolutely no apology. Just yep you are going to miss your connection completely. I don’t know if you can get to your destination today. The new boy time there was a seemingly heartfelt apology was when they said they were sorry and then fifer everyone an opportunity for a credit card. It was so poor. Lucky for us, our funeral was not the same day as our flight or we would have missed it. All for an avoidable repair that could have been done before we even set foot on the plane.

Several Delays. WiFi and tv screens are great

Wifi screens were great. Both flights were delayed, spending all day flying home and then getting home at 3am ruins the next day also.

ticketing issues caused many customers to have to go back to check in after waiting in security, then go through security line again.

JetBlue has really gone downhill. They have all the problems without the discounted price. If you need to get anywhere in time, this is no longer the airlines for you

One of the worst experience. People from Saudi in general show nasty attitudes. They act like they own us. Or the world is theirs. Rude behaviors aren't acceptable. They have a bad accident and don't even know how to speak properly but they blame me for that and makes fun of me and laughs when I said I'm going to BANGLADESH.

My TV was broken that was the only bad part. The rest was great.

They pulled our pilots for "another" flight and delayed us without any compensation.

The seat was visibly dirty, had not been cleaned. I used my own wipes and they were dark after wiping down the chair and tray table.

No entertainment, no WiFi, not great seats. Crew was good.