Book Hertz hire cars in Wichita

Reviews for Hertz in Wichita

Recent reviews

Traveller rating

Excellent

6

Good

1

Okay

3

Mediocre

4

Poor

0

Find reviews that mention:

rented a carcustomer service

car was cleanlocation was closed

pick up the cargreat experience

car availablewrong location

friendly staffnever rent

pick up and drop

8.0

Pros:Pickup was good. Drop off not very friendlyReviewed 7 Mar 2021

review from

3.6

Cons:I had to ask if they allowed smoking, then was told if anyone smoked it would be a 300 dollar charge. I then asked if there would be any other charges to my card and Steve said no. I checked my card a few minutes after I left to find a 200 dollar charge had been made to the card. I returned and then was told they charged a 200 security deposit. Steve was actually kind of snide with me about the situation. The other gentleman, I believe his name was Mark was a lot more personable and helpful. When we returned the car Mark was who helped us and di a very good job.Reviewed 26 Feb 2018

review from

2.0

Pros:NothingCons:Rented a 12 passenger van for Florida trip with our grandchildren in March for our trip scheduled the first week in June. Received a letter of confirmation and Confirmation #. Went to the Hertz rental facility to pick up the van (day before we were to leave for Florida) and they "did not have a 12 passenger van available. The van rental was already paid for in March and insurance paid for. We were told that they reached out to us to see if we still wanted it. We were not home to receive this call as we were picking up our grandchildren for the big Florida trip, so apparently they just canceled our reservation without our knowledge. When calling customer service, they were only interested in getting us a refund but to date we still have not received this. We will never, ever do business with Hertz again.Reviewed 12 Jun 2017

review from

2.8

Cons:I had a reservation for a truck and they sold it overnight and told me the next morning when I came to pick it up that they sold it and had nothing else to fill my reservation. Almost cost me my vacation. Thank you budget for getting me in a vehicle so fast and cheaper!Reviewed 28 Jul 2020

review from

2.4

Pros:this people is the worse ever.Cons:find another companyReviewed 6 Jul 2020

review from

8.0

Pros:Yes the staff were nice.Cons:The car was pretty dirty and if I understood correctly it is because they wash it offsite and they didn't have a way to clean after it got dirty in the rain. There was no windshield wiper fluid which was not a good deal when I got into some snow and rain. The car drove fantastic even though it had close to 50,000 miles.Reviewed 22 Jan 2021

review from

2.0

Pros:I was not happy at all! I cancelled the rental more than 24 hrs prior to pickup and lost $50. I will NEVER consider hertz for a future rental.Cons:EVERYTHING!!!Reviewed 26 Oct 2020

review from

6.0

Rude employePros:The guy that I got the car from was great. I liked him. The car was great.Cons:The day of pick up they called to change pick up time 2 and a half hours after what I had reserved. That was OK but I had to change my plans because of it. So I changed my plans and then about an hour later a woman called and said the car was ready. I said that's great but I won't be able to be there until the time the guy had said the car would be ready because I was at work and had changed plans to get a ride to pick up. The woman got a very nasty attitude with me because of it. She was so rude I almost cancelled my reservation but it would have cost too much. Also I was going to extend my rental but the new policy I would have has to pay triple the daily cost. One of the things I liked about Hertz was being able to extend and pay the same price as when you made the reservation.Reviewed 25 Mar 2017

review from

8.0

Pros:Friendly and helpful staff a Hertz location at Wichita Eisenhower National Airport.Cons:This car rental was similar to two other car rentals I have experienced in Wichita during the past two months. Enterprise, Avis and Hertz all promised a minivan or large suv. Enterprise cancelled on me one day before I needed the rental, telling me two renters had not returned vehicles. Avis and Hertz only had smaller capacity vehicles available. It seems there exists a bait-and-switch approach to car rentals in Wichita, Kansas.Reviewed 29 Apr 2021

review from

6.0

Pros:The online rental experience was excellent.Cons:I was helped within 5 minutes of arrival. It took 1 1/2 hours to pick up the rental. The rental car was not at the location and they did not share this information with me. If they would have told the truth, I could have been much more understanding.Reviewed 29 Apr 2021

review from

4.0

Pros:Both employees I encountered during kick up and drop off, were excellent in customer service. The gentlemen I spoke to when I called customer service to complain, was not helpful.Cons:The vehicle I rented was saturated with cigarette smoke smell. Burn holes in the seat.Reviewed 21 Jun 2021

review from

4.0

Cons:Pickup location had closed for business and it was less than 24 hours before I was notified. Originally they wanted me to pick up vehicle on the other side of town. Finally had to get car at airportReviewed 21 Jun 2021

review from

More

• 7.1 /10Enterprise Hire Cars at Wichita
• 6.0 /10Avis Hire Cars at Wichita
• 7.2 /10Payless Hire Cars at Wichita
• 6.8 /10Budget Hire Cars at Wichita
• 7.2 /10Dollar Hire Cars at Wichita
• 8.5 /10Thrifty Hire Cars at Wichita
• 7.3 /10Alamo Hire Cars at Wichita

• What is the most popular car hire from Hertz in Wichita?

  Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Hertz in Wichita.

• How many car hire locations does Hertz have in Wichita?

  Hertz has 3 car hire locations in Wichita. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Eisenhower National airport (ICT)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Eisenhower National airport (ICT)?

  Yes