Recent reviews
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- Negative
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2.0
Cons: Workers at this particular airport left 40 minutes before closing. Did not have a car rental for the night because of this. Alamo would not waive the cancellation fee. What a joke of a company that they can’t remove this automatic cancellation fee.
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7.6
Pros: gas mileage was good, Richard that checked us in and out was very nice and polite. Thank you.
Cons: Car rode rough on highway, was hard to adjust seats, if passenger side of seat was upright, blocked the view of side vision when turning right, so laid the seat way back to see. Brakes sounded squeaky, advised Richard about them. and the front tires looked like they needed checked for replacement.
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10.0
Pros: We left pair sunglasses in car when we returned and they sent by UPS to us same day- awesome!!
Cons: all good
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2.0
No one will give me my money back
Cons: Made a reservation thru your service for Albany New York international airport, vehicle was in the system to pick up in Wichita (my hometown). Had to pay $1,000 additional to rent a vehicle even though I had already paid over $500 on your site. What a joke.
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10.0
Excellent
Pros: I like everything about the experience.
Cons: Nothing.
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8.0
Descent car for the price
Pros: We rented an econo car and got what we paid for.
Cons: It had a big scratch on the door and tape marks on it. The important thing I want to say. Is that if you are driving in Kansas,you should get a heavier car. The strong winds pushed that little car around quite a bit, making me think there was something wrong with the suspension, but no, it was just the wind...
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2.0
they ruined my tri
Pros: They refused to help me at all.
Cons: Deceptive lying salespeople, and dishonest website. I will never use their service again.
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10.0
One size up
Pros: We rented the smallest size they had to offer because we didn't need much and we like to be frugle. Upon check in, the attendant was happy to bump us up to a slightly larger vehicle for no additional cost. We were very pleased with our experience using Alamo!
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10.0
Wedding
Pros: Easy pickup and upgrade, easy drop off, quick shudel service
Cons: The price could always be cheaper
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7.6
Mixed experience
Pros: Excellent price. In-airport rental desk. Nice car. Friendly service.
Cons: The Alamo rental desk was woefully understaffed. There was only one employee there, and a long line of renters. He was working as fast as he could and was pleasant and clearly experienced. But he was overwhelmed. It was not his fault, and I felt bad for him.
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2.0
Cons: Hard to find took forever to find the right place to park my vehicle after I found the place after circling the airport 5 or 6 times and frustrated I get in there and they don't take Debit cards website it said Credit or Debit card and I had a 9 hour drive a head of me I had to go ahead and chance driving my vehicle with a chance with a bad tyrod it was bad enough driving 70 miles to pick up the car.
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4.0
Car smelled like smoke and long wait to check in
Pros: value
Cons: Took a very long time to get checked in. My rep took longer than the other rep by 3 reps! The car smelled like smoke but I didn't have time to go back and complaint because of time.
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10.0
Pros: We left pair sunglasses in car when we returned and they sent by UPS to us same day- awesome!!
Cons: all good
review from
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10.0
Excellent
Pros: I like everything about the experience.
Cons: Nothing.
review from
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10.0
One size up
Pros: We rented the smallest size they had to offer because we didn't need much and we like to be frugle. Upon check in, the attendant was happy to bump us up to a slightly larger vehicle for no additional cost. We were very pleased with our experience using Alamo!
review from
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10.0
Wedding
Pros: Easy pickup and upgrade, easy drop off, quick shudel service
Cons: The price could always be cheaper
review from
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7.6
Pros: gas mileage was good, Richard that checked us in and out was very nice and polite. Thank you.
Cons: Car rode rough on highway, was hard to adjust seats, if passenger side of seat was upright, blocked the view of side vision when turning right, so laid the seat way back to see. Brakes sounded squeaky, advised Richard about them. and the front tires looked like they needed checked for replacement.
review from
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8.0
Descent car for the price
Pros: We rented an econo car and got what we paid for.
Cons: It had a big scratch on the door and tape marks on it. The important thing I want to say. Is that if you are driving in Kansas,you should get a heavier car. The strong winds pushed that little car around quite a bit, making me think there was something wrong with the suspension, but no, it was just the wind...
review from
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7.6
Mixed experience
Pros: Excellent price. In-airport rental desk. Nice car. Friendly service.
Cons: The Alamo rental desk was woefully understaffed. There was only one employee there, and a long line of renters. He was working as fast as he could and was pleasant and clearly experienced. But he was overwhelmed. It was not his fault, and I felt bad for him.
review from
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2.0
Cons: Workers at this particular airport left 40 minutes before closing. Did not have a car rental for the night because of this. Alamo would not waive the cancellation fee. What a joke of a company that they can’t remove this automatic cancellation fee.
review from
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2.0
No one will give me my money back
Cons: Made a reservation thru your service for Albany New York international airport, vehicle was in the system to pick up in Wichita (my hometown). Had to pay $1,000 additional to rent a vehicle even though I had already paid over $500 on your site. What a joke.
review from
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2.0
they ruined my tri
Pros: They refused to help me at all.
Cons: Deceptive lying salespeople, and dishonest website. I will never use their service again.
review from
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2.0
Cons: Hard to find took forever to find the right place to park my vehicle after I found the place after circling the airport 5 or 6 times and frustrated I get in there and they don't take Debit cards website it said Credit or Debit card and I had a 9 hour drive a head of me I had to go ahead and chance driving my vehicle with a chance with a bad tyrod it was bad enough driving 70 miles to pick up the car.
review from
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4.0
Car smelled like smoke and long wait to check in
Pros: value
Cons: Took a very long time to get checked in. My rep took longer than the other rep by 3 reps! The car smelled like smoke but I didn't have time to go back and complaint because of time.
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