2.0 Mediocre22 Jul 2017
Service was disengaged, the car was beyond uncomfortable and dirty, and they changed my daily rate at drop off.
10.0 Excellent26 Jun 2017
Very good!Accessible and great value for money invested on our business trip.Having to pay an additional $13 to add another driver.
2.0 Mediocre16 May 2017
Dollar, Makes no Sense...Not a damn thingI booked this on 3/8 for the 5/12-5-15 trip. I was told it was good to go. Lies. Dollar and Kayak never disclosed that if you where going to use a debit card, you must pass a credit check. My credit is a bit low, but I had the money in my account and had budgeted not only for the cost of the rental, but a $300 deposit. So after I was told, 800+ Miles from home, A few hours from reuniting my wife with her daughter who she had not seen in 12 years.. that Dollar was not going to provide me a car unless I could provide a credit card (That I don't have), I went to Avis, paid more, got a car and got customer service that cared and worked for me.. AND it was a $200 deposit. So even though I paid more, in the end, I got a car, made the trip and my wife was with her daughter for not only Mothers day, but for her HS Graduation. When Dollar failed, Avis came through for us. I will never use Dollar, no Kayak again and this is being shared far and wide.
10.0 Excellent15 Dec 2016
Drop-OffDropping off was quick and easyPrice was steep
9.6 Excellent10 Oct 2016
Fast and easy pick up and drop offNo cruise control and can't. Leave your car
8.4 Excellent19 Sep 2016
Waited an hour and a half for a car when arrived on time
10.0 Excellent11 Sep 2016
Very efficient in every aspect.
5.6 Okay26 Jun 2016
The car had not been cleaned, and it was missing the sun visor on the driver's side.
10.0 Excellent8 May 2016
car was clean and ran well, although the agent told us we had a full tank of gas and it was a half tank, we had to notify them after we had gotten down the road. Susan Martinwe were afraid we would have a flat tire because the left rear tire was bald. Thank God we didn't !
7.6 Good19 Apr 2016
Dollar C/S errorSpoke to Dollar Rental C/S. I had questions on model of vehicle. A woman who ID herself as "Cee" advised, I would be issued a midsize vehicle. She asked to book the reservation which I did. I told her the reservation was from 5th April to 17th. When I arrived my reservation was for the 6th April to the 17th. Dollar could not accommodate me and I had to hire a taxi which cost $50.00. In receiving my rental on the 6th I was issued a compact. Recommendation: Don't out source to foreign countries that can't speak the English language. Bill