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One location in Wichita Eisenhower National Airport
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Reviews
2.0 Poor
Jul 2017
Cons:
Service was disengaged, the car was beyond uncomfortable and dirty, and they changed my daily rate at drop off.10.0 Wonderful
Jun 2017
Pros:
Accessible and great value for money invested on our business trip.Cons:
Having to pay an additional $13 to add another driver.2.0 Poor
May 2017
Pros:
Not a damn thingCons:
I booked this on 3/8 for the 5/12-5-15 trip. I was told it was good to go. Lies. Dollar and Kayak never disclosed that if you where going to use a debit card, you must pass a credit check. My credit is a bit low, but I had the money in my account and had budgeted not only for the cost of the rental, but a $300 deposit. So after I was told, 800+ Miles from home, A few hours from reuniting my wife with her daughter who she had not seen in 12 years.. that Dollar was not going to provide me a car unless I could provide a credit card (That I don't have), I went to Avis, paid more, got a car and got customer service that cared and worked for me.. AND it was a $200 deposit. So even though I paid more, in the end, I got a car, made the trip and my wife was with her daughter for not only Mothers day, but for her HS Graduation. When Dollar failed, Avis came through for us. I will never use Dollar, no Kayak again and this is being shared far and wide.10.0 Wonderful
Dec 2016
Pros:
Dropping off was quick and easyCons:
Price was steep9.6 Wonderful
Oct 2016
Pros:
Fast and easy pick up and drop offCons:
No cruise control and can't. Leave your car8.4 Very Good
Sep 2016
Cons:
Waited an hour and a half for a car when arrived on timeOne location in Wichita Eisenhower National Airport
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10.0 Wonderful
May 2021
Pros:
Everything was great.Cons:
no complaints6.0 Okay
May 2021
Pros:
Very efficient staffCons:
Car was dirty. .Their wash bay wasn’t working apparently.10.0 Wonderful
May 2017
Pros:
checked in and had a choice of four great cars. Usually I'm lucky to get one at all so this was nice. People were great and took care of me from start to finish.6.0 Okay
May 2017
Cons:
The car that I made a reservation for (an SUV) was not ready. Person at the counter tried to persuade me to get a Cadillac just so I would spend more money.10.0 Wonderful
May 2017
Pros:
I had to change my reservation, which they handled to my satisfaction. The staff was friendly yet professional and quick with their service. The car was as expected. In short, an excellent experience!8.4 Very Good
Apr 2017
Pros:
Very nice car, cheap price for the luxury rental.Cons:
Car had an odor to it, like someone had smoked in it.One location in Wichita Eisenhower National Airport
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10.0 Wonderful
May 2021
Pros:
very fast process to get the car.Cons:
The car smelled. I had to open windows. It was mostly fine by the second day.10.0 Wonderful
Dec 2020
Pros:
Yes/yesCons:
NA7.6 Good
Oct 2020
Cons:
Less expensive10.0 Wonderful
Jun 2020
Pros:
The vehicle met our needs and then some.Cons:
Nothing10.0 Wonderful
Dec 2019
Cons:
The desk clerk gave me an option of a Suburban or a Ford Expedition. He recommended the Expedition based on gas mileage and comfort. We felt it was the right choice!4.4 Mediocre
Nov 2019
Cons:
Airline cancelled our return flight and delayed our return one day. Called Alamo and asked to delay car return 1 day. Alamo representative said we could keep the car but the cost would go from $98.00 to $340.00. I offered to pay the one day rate of $60 for the additional day Chad said he could not do that and could not help. I drove to the airport and returned the car in a snowstorm. Paid the $98.00 and got a car from another agency. Beware of Alamo2 locations in Wichita Eisenhower National Airport
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2.0 Poor
Jan 2022
8.0 Very Good
Apr 2021
Pros:
Friendly and helpful staff a Hertz location at Wichita Eisenhower National Airport.Cons:
This car rental was similar to two other car rentals I have experienced in Wichita during the past two months. Enterprise, Avis and Hertz all promised a minivan or large suv. Enterprise cancelled on me one day before I needed the rental, telling me two renters had not returned vehicles. Avis and Hertz only had smaller capacity vehicles available. It seems there exists a bait-and-switch approach to car rentals in Wichita, Kansas.8.4 Very Good
Jan 2018
Pros:
Good experience, no hassleCons:
Nothing5.6 Fair
Sep 2017
Pros:
The car and pick-up/drop-off were fineCons:
The original price online was 49.90. When I added some insurance and prepaid the fuel, they levied a whole bunch of taxes and fees and it added $125 to the rental. Maybe all car rental places do this kind of stuff but, wow, was I disappointed with how much they charged. Would not rent from Hertz again. Customer service was very rude and impatient as well. What a disappointment!2.0 Poor
Aug 2017
Cons:
Charged the wrong amount. charged me more than was agreed9.6 Wonderful
Jul 2017
Cons:
Took my cat on my trip. They told me they have a no pet policy after I returned the car and wanted me to pay extra for clean up. I cleaned the car and they did not charge me extra. They also mentioned they have a no smoking policy. There are no no smoking stickers in the car (I don't smoke, just an observation). I looked through the contract. It does state no smoking but I did not see anything about pets. I normally return a car fairly clean so I probably should have cleaned the cat hair in the car in the first place to be honest.One location in Wichita Eisenhower National Airport
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8.0 Very Good
May 2021
Cons:
Car was a bit old (almost 30,000 miles and had several dings and dents and smelled like smoke.10.0 Wonderful
Aug 2020
Cons:
It was perfect2.0 Poor
Dec 2019
Cons:
No one was there when I showed up, so it would have been better if someone were working when I showed up to get the car.4.4 Mediocre
Oct 2019
Cons:
There were only 3 of us in line, I was the third. There was only one agent working Avis first and Payless as a “side job”. The gentleman was polite and apologetic but the lady in front of us couldn’t get the credit card machine to approve her cc. It took 20 minutes while the rest of us had to wait. They could have had two working the counter. We got a late start. The car was perfect8.0 Very Good
Oct 2019
Pros:
They upgraded me at no charge due to not having cars on lot in my tier.Cons:
Payless was connected to Avis but different lines for each; there was no one line for Payless but attendants were all occupied w Avis customers - I had to wait until all Avis customers were attended to so I waited about 10-15 minutes until being attended to - there should be a Payless representative waiting for Payless customers or have one of the Avis representatives waiting on Payless customers or have Payless customers join Avis line.2.0 Poor
Aug 2019
Cons:
Hard to get into facility. Car rentals on allowed if you are traveling by flight.One location in Wichita Eisenhower National Airport
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3.6 Poor
Aug 2017
Cons:
The minivan was absolutely the dirtiest car I have ever rented. there were water bottles, applesauce cups, cookies, wrappers and general filth inside. I would have returned it when I got home but we leaving town right away. when I brought it to the kid at the desk at my return he had no apologies or anything to say.10.0 Wonderful
Aug 2021
2 locations in Wichita Eisenhower National Airport
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Reviews
8.0 Very Good
Aug 2020
Pros:
Yes10.0 Wonderful
Aug 2019
Cons:
Nothing really.7.2 Good
Feb 2017
Pros:
Easy access to rental location in airport. Curtious attendant. Easy pick up and drop off of car.Cons:
Took awhile to check in, two people ahead of me so I would hate to be on a time crunch with several in front of me.10.0 Wonderful
Oct 2016
Pros:
The customer service provided by Thrifty was beyond excellent. The car itself was in great condition. Will definitely choose Thrifty again on my next trip.7.6 Good
Feb 2016
Pros:
Great service, in and out with no problemsCons:
Car was a Chevy Malibu.3 teens in the back. Car advertised for 5 but not roomy at all and seat in the middle had limited padding and no headrest.One location in Wichita Eisenhower National Airport
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2.0 Poor
Mar 2019
Pros:
NothingCons:
Everything9.6 Wonderful
Jul 2016
Pros:
good gas mileage car was what I had expectedCons:
They had a pikepass box in the car but was not mentioned should have been turned off for new users and then show them how to turn it on if they prefer to use it. Not sure what the fees are going to be since I went through 2 stops before the lady showed what to do.8.0 Very Good
May 2023
8.0 Very Good
May 2023
2.0 Poor
Jan 2023
10.0 Wonderful
Jul 2021
One location in Wichita Eisenhower National Airport
Filters
Reviews
10.0 Wonderful
Sep 2022
10.0 Wonderful
May 2019
Cons:
I should have been told the return office closed at noon.10.0 Wonderful
Jun 2018
Pros:
I had reserved a full sized car and they upgraded me without hesitation. Price was unbeatable and vehicle was awesome. Easy and quick check in and check out!Cons:
Nothing2.0 Poor
Jul 2017
Pros:
Wasn't told they don't take debit cards and the lady at the counter was horribly rude.Cons:
I won't ever try to rent a car through this site or with budget again.10.0 Wonderful
Jan 2017
Pros:
ul mileCons:
seats are so dirty5.6 Fair
Apr 2016
Cons:
I dropped car off before opening hours using dropbox. Got a voicemail an hour later that a claim would be filed for a dent in the door. I called 5 times over two days leaving voicemails each time and never got a call back. On 3rd day and 6th attempt I called reservation desk rather than claim extension and finally got to someone that said claim had been cancelled. Shouldn't have taken 6 calls and 3 days to find that out.One location in Wichita Eisenhower National Airport
One location in Wichita Eisenhower National Airport
Most popular car type | Mini |
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