Cons: I almost lost on a car, because I wasn't within the hour, but didn't get a cal. Every other car rental calls as a courtecy.
Pros: Quick and easy
Pros: Staff was very friendly and helpful. Drop off was super easy.
Cons: Vehicle had popcorn in between the seats when I picked it up. This was the only item that did not exceed my expectations. Everything else was perfect. Vehicle condition, customer service, ease of pick up and drop off was just wonderful!
Cons: The USB port was inoperable. Couldn’t charge my device ☹️
Pros: Staff was friendly and the dropoff was super easy
Pros: The daily rate
Cons: Baby seat is expensive
Pros: Access to return area was easy. Office was close to the drop off parking.
Cons: Young man at the counter put out minimal effort and seemed bothered that he had to help you.
Pros: The African -American young man uncharged of the office at the moment of the pick up and drop of the car did an excellent job. On top of that he was very helpful, nice and respectful. Thank you very much.
Unable to rent
Pros: Hertz would not accept my bank card because it had a "debit" logo on it.
Cons: The car was not very comfortable and it had bird poop on it and the front window was not clean.
Cons: No drop box for keys; lack of communication with office hours
First time I drove a Hynada.
Pros: The car was fairly easy to drive. And the counter interactions were good too.
Cons: Upon receiving the keys I was bombarded with extra insurance options that caught me off guard. I was unaware that the insurance I bought ONLINE was not going to cover even a general fender bender. Not sure if this was a way for me to pay more, or a acknowledgement that the insurance I bought was not efficient enough.
Hertz has 2 car hire locations in Gainesville. Take a look at our Hertz hire location map to find the best car hires near you.