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With a stay at Hanoi La Siesta Hotel & Spa in Hanoi (Hoan Kiem), you'll be within a 5-minute walk of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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Overall 9.4 Excellent
Based on 1,418 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Absolutely everything, but most of all the service quality!
Excellent
8.0
Pros: The staff was helpful and friendly, they answered promptly all our questions prior check-in. The location was great, within walking distance to Hoam Kiem. The check-in process was unusually slow, but that might be Vietnamese standards.
Excellent
10.0
Pros: Wonderful from start to finish, an oasis in the centre of the Old Quarter. Great hotel facilities but is the helpful, charming and professional staff that really make it. From the warm welcome at the beginning to the safe and well organised transfer to another part of Vietnam at the end. Thank you all at La Siesta, I hope all the hotels during my trip will be as good as yours.
Excellent
10.0
Pros: very attentive staff , who gave us a upgrade on our room for a second day .. with. panoramic views of Hanoi .... the Moonlight Skybar is a bit special on the roof and worth a visit even if not staying at the hotel . Our ride out the airport was 10 mins late .... and was apologies for by email by the morning ! excellent attention to detail all round .
Excellent
10.0
Pros: The hospitality and organization of the staff was first rate.
Excellent
10.0
Pros: Best hotel in Hanoi we cancelled our original hotel after 1 night after seeing this place Breakfast and the staff were unbelievable
Excellent
10.0
Pros: great Location
Excellent
10.0
Pros: Awesome hotel! Greeted by the bellboys and concierge and welcomed with tea and fresh fruit. Good location with everything in walking distance. The room is great and was recently renovated with a rain shower head in which I could easily stay in for an hour. Breakfast is great that ranges from pho, sushi, yogurt to your choice of eggs. Hotel has a nice rooftop bar that overlooks the city. Massage services are good just make sure to make a reservation early. Laundry services are excellent too, comes delivered to your room folded and packaged.
Ling is great and was coordinated our tour to Ninh Binh with our excellent tour guide Alex. She also made our cruise to Ha Long Bay effortless and smooth.
Definitely recommended as you will not regret staying at this hotel.
Excellent
10.0
Pros: ☆ Located in the bustling, noisy and charming old quarter of Hanois, the sound proofed La Siesta Hotel is an oasis of comfort and elegance. ☆ At arrival I was struck by the aesthetic atmosphere and welcoming gestures. Within a few minutes I was served beautifully decorated refreshments in the cozy lobby, while smiling Guest Relation Officer Tien sat down to inform me of Hanoi's vital tourist attractions. ☆ Like Ms. Tien, I found the staff at La Siesta utmost friendly, attentive and professional. During my four nights' stay I experienced a genuine warm and caring attitude from General manager Pham and all his employees. For a solo traveller like me this is important. ☆ My room at the 9th floor was simply a joy to my love of beauty and comfort, and the view superb. Come rain or shine... ☆ I could go on praising La Siesta for a wonderful stay which ended my 22 days' travel in Vietnam. Never have I experienced a more heart warming "Good Bye" surprise on departure ♡♡♡ I hope to return!
Excellent
10.0
Pros: Attention to detail . Lovely place
Excellent
10.0
Pros: I travelled with two of my friends. Since the time we arrived until we left that hotel, the staffs were awesome.
* The rooms are super clean and very modern designs.
* The staffs are genuinely positive individuals and very helpful with anything from tours and extended for our stay.
* Very professional and fancy Hotel.
* The food was sooo good, their breakfast was everything, specially their sweet yogurt.
Excellent
10.0
Pros: The room and restaurant were top notch but what made La Siesta stands out was its staff. We had trouble with a tour booking (separate from the hotel) and they helped us call repeatedly to negotiate pick up times and payment. They took care of our luggage in switching to a different hotel after the tour too. It made travel easy and they treated us like family. Had we known, we would never have changed our hotel when we're came back to hanoi. Hands down, would recommend as a first pick.
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Details
Reviews
Overall 9.4 Excellent
Based on 1,418 reviews
Cleanliness
9.8
Service
9.7
Vibe
9.6
Food
9.6
Location
9.6
Breakfast
9.5
Bar
9.5
Room
8.7
Value
8.5
Amenities
7.6
WiFi
6.3
Pool
1.7
Cleanliness
9.8
Service
9.8
Breakfast
9.6
Vibe
9.4
Food
9.4
Location
9.4
Wellness Area
8.9
Room
8.2
Service
9.9
Cleanliness
9.8
Location
9.7
Bar
9.6
Food
9.5
Breakfast
9.4
Value
8.7
Room
8.6
Service
9.7
Location
9.7
Vibe
9.6
Food
9.6
Breakfast
9.6
Cleanliness
9.6
Room
8.4
Location
9.6
Breakfast
9.6
Service
9.4
Room
8.3
10.0 Excellent
Pros: Absolutely everything, but most of all the service quality!
Cons: Nothing!
8.0 Excellent
Pros: The staff was helpful and friendly, they answered promptly all our questions prior check-in. The location was great, within walking distance to Hoam Kiem. The check-in process was unusually slow, but that might be Vietnamese standards.
Cons: The room could've been arranged to fit our things better. Although the size of the room was ok, we struggled to put our things away on the closet and bathroom. There weren't many drawers either.
10.0 Excellent
Pros: Wonderful from start to finish, an oasis in the centre of the Old Quarter. Great hotel facilities but is the helpful, charming and professional staff that really make it. From the warm welcome at the beginning to the safe and well organised transfer to another part of Vietnam at the end. Thank you all at La Siesta, I hope all the hotels during my trip will be as good as yours.
Cons:
10.0 Excellent
Pros: very attentive staff , who gave us a upgrade on our room for a second day .. with. panoramic views of Hanoi .... the Moonlight Skybar is a bit special on the roof and worth a visit even if not staying at the hotel . Our ride out the airport was 10 mins late .... and was apologies for by email by the morning ! excellent attention to detail all round .
Cons:
10.0 Excellent
Pros: The hospitality and organization of the staff was first rate.
Cons:
10.0 Excellent
Pros: Best hotel in Hanoi we cancelled our original hotel after 1 night after seeing this place Breakfast and the staff were unbelievable
Cons: Nothing
10.0 Excellent
Pros: great Location
Cons:
10.0 Excellent
Pros: Awesome hotel! Greeted by the bellboys and concierge and welcomed with tea and fresh fruit. Good location with everything in walking distance. The room is great and was recently renovated with a rain shower head in which I could easily stay in for an hour. Breakfast is great that ranges from pho, sushi, yogurt to your choice of eggs. Hotel has a nice rooftop bar that overlooks the city. Massage services are good just make sure to make a reservation early. Laundry services are excellent too, comes delivered to your room folded and packaged.
Ling is great and was coordinated our tour to Ninh Binh with our excellent tour guide Alex. She also made our cruise to Ha Long Bay effortless and smooth.
Definitely recommended as you will not regret staying at this hotel.
Cons: An elevator connecting to the top floor avoiding the narrow stairwell up one flight.
10.0 Excellent
Pros: ☆ Located in the bustling, noisy and charming old quarter of Hanois, the sound proofed La Siesta Hotel is an oasis of comfort and elegance. ☆ At arrival I was struck by the aesthetic atmosphere and welcoming gestures. Within a few minutes I was served beautifully decorated refreshments in the cozy lobby, while smiling Guest Relation Officer Tien sat down to inform me of Hanoi's vital tourist attractions. ☆ Like Ms. Tien, I found the staff at La Siesta utmost friendly, attentive and professional. During my four nights' stay I experienced a genuine warm and caring attitude from General manager Pham and all his employees. For a solo traveller like me this is important. ☆ My room at the 9th floor was simply a joy to my love of beauty and comfort, and the view superb. Come rain or shine... ☆ I could go on praising La Siesta for a wonderful stay which ended my 22 days' travel in Vietnam. Never have I experienced a more heart warming "Good Bye" surprise on departure ♡♡♡ I hope to return!
Cons: To leave
10.0 Excellent
Pros: Attention to detail . Lovely place
Cons: Nothing
10.0 Excellent
Pros: I travelled with two of my friends. Since the time we arrived until we left that hotel, the staffs were awesome.
* The rooms are super clean and very modern designs.
* The staffs are genuinely positive individuals and very helpful with anything from tours and extended for our stay.
* Very professional and fancy Hotel.
* The food was sooo good, their breakfast was everything, specially their sweet yogurt.
Cons:
10.0 Excellent
Pros: The room and restaurant were top notch but what made La Siesta stands out was its staff. We had trouble with a tour booking (separate from the hotel) and they helped us call repeatedly to negotiate pick up times and payment. They took care of our luggage in switching to a different hotel after the tour too. It made travel easy and they treated us like family. Had we known, we would never have changed our hotel when we're came back to hanoi. Hands down, would recommend as a first pick.
Cons: Nothing, and I'm picky!
With a stay at Hanoi La Siesta Hotel & Spa in Hanoi (Hoan Kiem), you'll be within a 5-minute walk of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Located in Hanoi (Hoan Kiem), Hanoi La Siesta Hotel Trendy is within a 15-minute walk of Thang Long Water Puppet Theatre and Hanoi Old City Gate. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9.4 Excellent
Based on 543 reviews
All reviews
- All reviews
Excellent
10.0
Pros: La Siesta Hotel Trendy has a very modern luxury feel that was peaceful and inspirational to my soul from the very beginning of my stay. My room was very elegant and extremely comfortable. The staff was very personable and honoring, and skillfully attentive to every need. The breakfast buffet and breakfast menu is outstanding, a very pleasant surprise. So very grateful for my deeply satisfying experience at La Siesta Hotel Trendy.
Excellent
10.0
Pros: The staff was so incredible at this hotel, always asking us about how we were enjoying our stay. The beds were really comfortable, and the location was great for walking to many main tourist attractions in Hanoi. The breakfast had so many delicious options (eggs benedict! fresh squeezed juices! breakfast desserts!) and they have a cocktail bar in the basement that makes really delicious drinks.
Excellent
10.0
Pros: This hotel has one of the best customer service. From arrival to departure they made sure I had everything I needed to make my holiday perfect. The room was very comfortable and clean. Location is excellent. Breakfast was amazing.
Excellent
9.6
Pros: The staff friendliness is beyond everything I have ever seen!
Excellent
10.0
Pros: Recently had another extraordinary experience at La Siesta Hotel Trendy. This has been my best hotel experience traveling throughout Southeast Asia the last two months. The hotel is modern and very elegant. My room was so peaceful, extremely comfortable with a great view of the Old Quarter of Hanoi. The staff was amazing, very caring and extremely capable to meet all my accommodation and traveling needs. The breakfast buffet couldn’t be better. I feel very blessed to have stayed at Hanoi La Siesta Hotel Trendy!
Excellent
9.2
Pros: The location was very central and within walking distance of lots of the main attractions. Staff were wonderful and hotel very clean. Excellent restaurant.
Excellent
10.0
Pros: Good location, great beds, good breakfast. Excellent attention.
Excellent
9.6
Pros: Brilliant location within easy walking distance of most attractions. Staff were fantastic and the hotel was very clean. The restaurant was also great.
Details
Reviews
Overall 9.4 Excellent
Based on 543 reviews
Cleanliness
9.5
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.9
Value for money
9.2
10.0 Excellent
Pros: La Siesta Hotel Trendy has a very modern luxury feel that was peaceful and inspirational to my soul from the very beginning of my stay. My room was very elegant and extremely comfortable. The staff was very personable and honoring, and skillfully attentive to every need. The breakfast buffet and breakfast menu is outstanding, a very pleasant surprise. So very grateful for my deeply satisfying experience at La Siesta Hotel Trendy.
Cons:
10.0 Excellent
Pros: The staff was so incredible at this hotel, always asking us about how we were enjoying our stay. The beds were really comfortable, and the location was great for walking to many main tourist attractions in Hanoi. The breakfast had so many delicious options (eggs benedict! fresh squeezed juices! breakfast desserts!) and they have a cocktail bar in the basement that makes really delicious drinks.
Cons:
10.0 Excellent
Pros: This hotel has one of the best customer service. From arrival to departure they made sure I had everything I needed to make my holiday perfect. The room was very comfortable and clean. Location is excellent. Breakfast was amazing.
Cons:
9.6 Excellent
Pros: The staff friendliness is beyond everything I have ever seen!
Cons: Nothing!!
10.0 Excellent
Pros: Recently had another extraordinary experience at La Siesta Hotel Trendy. This has been my best hotel experience traveling throughout Southeast Asia the last two months. The hotel is modern and very elegant. My room was so peaceful, extremely comfortable with a great view of the Old Quarter of Hanoi. The staff was amazing, very caring and extremely capable to meet all my accommodation and traveling needs. The breakfast buffet couldn’t be better. I feel very blessed to have stayed at Hanoi La Siesta Hotel Trendy!
Cons:
9.2 Excellent
Pros: The location was very central and within walking distance of lots of the main attractions. Staff were wonderful and hotel very clean. Excellent restaurant.
Cons: I had 2 stays here, both at the same rate. My 1st was in a room without a window and 2nd time I had a window. The windowed room obviously was much nicer.
10.0 Excellent
Pros: Good location, great beds, good breakfast. Excellent attention.
Cons:
9.6 Excellent
Pros: Brilliant location within easy walking distance of most attractions. Staff were fantastic and the hotel was very clean. The restaurant was also great.
Cons: I had 2 stays here, both at the same rate. My 1st was in a room without a window and 2nd time I had a window. The windowed room obviously was much nicer.
Located in Hanoi (Hoan Kiem), Hanoi La Siesta Hotel Trendy is within a 15-minute walk of Thang Long Water Puppet Theatre and Hanoi Old City Gate. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
"Located in the heart of the old city, the Sofitel Legend Metropole Hanoi is an iconic award-winning luxury hotel. Blending a heritage colonial style with neo-classical luxury and a dash of modernity, you'll find an elegance during your stay you're unlikely to experience anywhere else. Located only 35km away from Hanoi Nouba airport, and mere steps from the Opera House in Hanoi's culturally rich French Quarter, our hotel is in one of Hanoi's prime locations for leisure and business trips."
Overall 9.3 Excellent
Based on 8,205 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Everything is simply perfect
Excellent
10.0
Pros: Wonderful staff taking good care of us
Excellent
10.0
Pros: I'm extremely busy w/ my business... i don't typically do reviews for this reason... BUT... I can't begin to express the degree of satisfaction we have with the staff of this amazing facility...Joseph Colina ( Hotel Manager ) was the highlight of our stay... the service he and the staff provided makes me smile as i sit in Philadelphia in my office while a cold rain blankets our city.... oh how i wish we were back at this heavenly place !
Excellent
10.0
Pros: Sofitel Metropole Hanoi has it all . Which other facility can match for the moment?
Excellent
10.0
Pros: Service and location
Good
7.1
Excellent
10.0
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Details
Reviews
Overall 9.3 Excellent
Based on 8,205 reviews
Service
9.6
Location
9.4
Vibe
9.3
Breakfast
9.3
Wellness Area
9.2
Amenities
9.0
Cleanliness
8.8
WiFi
8.8
Bar
8.6
Food
8.5
Room
8.4
Value
5.3
Service
9.6
Location
9.6
Vibe
9.5
Breakfast
9.3
Wellness Area
9.1
Amenities
9.0
Room
8.9
Food
8.6
Bar
8.4
Value
6.1
Breakfast
9.5
Service
9.5
Wellness Area
9.2
Vibe
9.1
Location
9.1
Amenities
9.0
Food
8.6
Bar
8.5
Room
8.3
Comfort
6.2
Value
5.4
Service
9.6
Location
9.6
Breakfast
9.4
Vibe
9.4
Wellness Area
9.1
Amenities
9.0
Food
8.9
Bar
8.7
Room
7.7
Comfort
5.8
Value
5.4
Service
9.7
Location
9.5
Breakfast
9.4
Amenities
9.1
Vibe
8.7
Bar
8.3
Room
8.3
Value
5.2
10.0 Excellent
Pros: Everything is simply perfect
Cons:
10.0 Excellent
Pros: Wonderful staff taking good care of us
Cons: cold/hard pancakes and waffels at the breakfast in Le Club Bar
10.0 Excellent
Pros: I'm extremely busy w/ my business... i don't typically do reviews for this reason... BUT... I can't begin to express the degree of satisfaction we have with the staff of this amazing facility...Joseph Colina ( Hotel Manager ) was the highlight of our stay... the service he and the staff provided makes me smile as i sit in Philadelphia in my office while a cold rain blankets our city.... oh how i wish we were back at this heavenly place !
Cons: leaving
10.0 Excellent
Pros: Sofitel Metropole Hanoi has it all . Which other facility can match for the moment?
Cons:
10.0 Excellent
Pros: Service and location
Cons: Nothing
7.1 Good
Pros:
Cons: The hotel is advertised as being the oldest and fanciest hotel in Hanoi. We splurged and booked a room for one night with a small child. When we arrived, we were told that we would not have a room in the original hotel but would be given a room in the new addition. We needed to pay an extra 60 dollars to stay in the original section. They should make this policy clear to potential guests. We also requested a rollaway bed and they stuck it in the very tight living room, which was about 5 ft wide. The staff at the pool restaurant got our orders wrong--forgot my sons drink, and brought my husband the wrong beer
10.0 Excellent
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Cons:
"Located in the heart of the old city, the Sofitel Legend Metropole Hanoi is an iconic award-winning luxury hotel. Blending a heritage colonial style with neo-classical luxury and a dash of modernity, you'll find an elegance during your stay you're unlikely to experience anywhere else. Located only 35km away from Hanoi Nouba airport, and mere steps from the Opera House in Hanoi's culturally rich French Quarter, our hotel is in one of Hanoi's prime locations for leisure and business trips."
Golden Sun Palace Hotel is in the heart of Hanoi, within a 5-minute walk of Hang Gai Street and Vietnamese National Tuong Theatre. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.
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Overall 9.2 Excellent
Based on 543 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.6
Pros: The people are just outstanding, helpful and fluent in English. The room was clean and everything worked as expected. We came early from long distance flight and they gave us a room immediately. The hotel is at Walking distance from central lake and all these very Vietnamese shops and eateries. I’d come back to this hotel anytime in the future
Excellent
8.3
Pros: Location is great. Staff is very friendly and helpful. They can arrange day tours for you and spare you the negotiation with local agencies. Rooms facing the courtyard are definitely quieter. Breakfast is great, fresh juices, large offer, fresh fruits and crepes!
Excellent
10.0
Pros: Great hotel in a nice location. The staff was so kind and helpful! Good breakfast you can choose different menu's and the room was very beautiful
Excellent
9.0
Pros: Lots.of amenities.within walking distance
Excellent
10.0
Pros: This was a perfect base for exploring Hanoi in walking distance to the old quarter and surrounding areas. We arrived very early in the morning, expectedly our room wasn’t ready however we were offered another room to sleep and have a shower in the meantime. Ken on reception also took the time to pick out some highlights on the map, restaurants etc beyond the usual tourist attractions. The rest of the staff were also very friendly and helpful, and the breakfast was enough to start the day. Overall a great stay. Make sure you get a ‘city view’ room to get some natural light in.
Excellent
8.0
Pros: Fantastic staff and good breakfast
Excellent
10.0
Pros: Staff were lovely Room nice and spacious for family
Excellent
10.0
Pros: The staff were friendly and helped booked us a cruise on Ha Long Bay and a train to Da Nang.
Excellent
10.0
Pros: Excellent location and service. Requested for an upgrade when I got there.. and staff was kind enough to find me a room based on my needs within 20 30 mins. Even before I got there, Jason the travel guide on site contacted me and arranged my excursions based on my interests. In fact, he planned each day out for me and let me know what I should be doing to maximize my sight seeing within the city as well! Can't forget Son... the person who opened the door for me no matter how many times I stepped in and out of the hotel. Tony.. manager/reception... was amazing.. he took me to my room helped me settle in, always had a friendly smile and willing to assist no matter what I needed. Throughly enjoyed my stay in Hanoi which was made even better by stay at Golden Sun.
Details
Reviews
Overall 9.2 Excellent
Based on 543 reviews
Service
9.6
Location
9.5
Food
9.3
Cleanliness
9.1
Breakfast
8.9
Room
7.4
Amenities
3.1
Service
9.5
Location
9.4
Breakfast
9.0
Cleanliness
9.0
Room
7.2
Service
9.7
Food
9.4
Location
9.4
Breakfast
8.9
Cleanliness
8.7
Room
6.5
9.6 Excellent
Pros: The people are just outstanding, helpful and fluent in English. The room was clean and everything worked as expected. We came early from long distance flight and they gave us a room immediately. The hotel is at Walking distance from central lake and all these very Vietnamese shops and eateries. I’d come back to this hotel anytime in the future
Cons:
8.3 Excellent
Pros: Location is great. Staff is very friendly and helpful. They can arrange day tours for you and spare you the negotiation with local agencies. Rooms facing the courtyard are definitely quieter. Breakfast is great, fresh juices, large offer, fresh fruits and crepes!
Cons: Rooms were smaller than expected from the description. Still ok though but for example the family room is a tight for a family of 4. Not surprisingly, rooms facing the street are noisier (nothing preventing you from sleeping)
10.0 Excellent
Pros: Great hotel in a nice location. The staff was so kind and helpful! Good breakfast you can choose different menu's and the room was very beautiful
Cons:
9.0 Excellent
Pros: Lots.of amenities.within walking distance
Cons: Nothing,. everything was exceptional
10.0 Excellent
Pros: This was a perfect base for exploring Hanoi in walking distance to the old quarter and surrounding areas. We arrived very early in the morning, expectedly our room wasn’t ready however we were offered another room to sleep and have a shower in the meantime. Ken on reception also took the time to pick out some highlights on the map, restaurants etc beyond the usual tourist attractions. The rest of the staff were also very friendly and helpful, and the breakfast was enough to start the day. Overall a great stay. Make sure you get a ‘city view’ room to get some natural light in.
Cons: Nothing, we had a great stay.
8.0 Excellent
Pros: Fantastic staff and good breakfast
Cons: The double room in the photograph showed a window in the room, in reality, the room we were offered had a very small window which offered no ventilation.
10.0 Excellent
Pros: Staff were lovely Room nice and spacious for family
Cons:
10.0 Excellent
Pros: The staff were friendly and helped booked us a cruise on Ha Long Bay and a train to Da Nang.
Cons:
10.0 Excellent
Pros: Excellent location and service. Requested for an upgrade when I got there.. and staff was kind enough to find me a room based on my needs within 20 30 mins. Even before I got there, Jason the travel guide on site contacted me and arranged my excursions based on my interests. In fact, he planned each day out for me and let me know what I should be doing to maximize my sight seeing within the city as well! Can't forget Son... the person who opened the door for me no matter how many times I stepped in and out of the hotel. Tony.. manager/reception... was amazing.. he took me to my room helped me settle in, always had a friendly smile and willing to assist no matter what I needed. Throughly enjoyed my stay in Hanoi which was made even better by stay at Golden Sun.
Cons: Na
Golden Sun Palace Hotel is in the heart of Hanoi, within a 5-minute walk of Hang Gai Street and Vietnamese National Tuong Theatre. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam. With spectacular views in every room, dedicated staff, and outstanding facilities, the Meliá Hanoi is perfect for anyone looking to melt the city’s hustle and bustle away and experience the ultimate in rest and relaxation.
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Overall 9.0 Excellent
Based on 4,059 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Room size, convenience, seeing staff santise and clean public areas, good fun live music on weds evenings in lounge area downstairs. A great business hotel.
Excellent
9.0
Pros: Nice hotel, cleanliness, and facilities
Excellent
8.0
Pros: breakfast was good , dinner was expensive and not all of that, staff was great
Excellent
10.0
Pros: Great hotel with many facilities.
Excellent
9.4
Pros: Breakfast was great, the room is nice and clean, staff is wonderful.
Mediocre
2.5
Pros: Concierge were excellent
Details
Reviews
Overall 9.0 Excellent
Based on 4,059 reviews
Breakfast
9.1
Location
8.9
Room
8.8
Comfort
8.7
Service
8.6
Food
8.5
Bar
8.3
Vibe
7.8
WiFi
7.4
Amenities
7.2
Value
6.7
Location
8.8
Breakfast
8.7
Room
8.4
Vibe
7.6
Service
7.6
Wellness Area
7.4
Cleanliness
7.2
Amenities
6.8
Value
5.8
Breakfast
9.3
Service
8.8
Location
8.8
Comfort
8.7
Room
8.6
Amenities
7.2
Vibe
6.9
Breakfast
9.0
Location
8.9
Service
8.8
Food
8.7
Room
8.5
Vibe
6.8
Amenities
6.6
Breakfast
8.8
Food
8.7
Comfort
8.7
Room
8.4
Service
8.3
Location
8.3
Cleanliness
8.3
8.0 Excellent
Pros: Room size, convenience, seeing staff santise and clean public areas, good fun live music on weds evenings in lounge area downstairs. A great business hotel.
Cons: The smell of the room is very damp. Housekeeping every day did not entirely clean well compared to other hotels around the world. We would leave our room and come back to tidy beds and new towels however the bathroom floors were not clean and you could see hairs on the floor. Also mosquitoes- I got bitten 5 times in one night. The rooms can have a very damp smell when you walk in. Selection of drinks and cakes could also be improved in the lounge downstairs.
9.0 Excellent
Pros: Nice hotel, cleanliness, and facilities
Cons: The breakfast is excellent, but the cutlery sets and tea cups are ugly. It is not fixed in this hotel. The cutlery sets pulls on the table after meal, it is not hygienic.
8.0 Excellent
Pros: breakfast was good , dinner was expensive and not all of that, staff was great
Cons:
10.0 Excellent
Pros: Great hotel with many facilities.
Cons:
9.4 Excellent
Pros: Breakfast was great, the room is nice and clean, staff is wonderful.
Cons:
2.5 Mediocre
Pros: Concierge were excellent
Cons: The Hotel Manager, Marc, was extremely rude to some guests at the hotel - we found this very sad to watch and hope the GM takes action There was also a lot of maintenance works at the hotel which was a nuisance
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam. With spectacular views in every room, dedicated staff, and outstanding facilities, the Meliá Hanoi is perfect for anyone looking to melt the city’s hustle and bustle away and experience the ultimate in rest and relaxation.
With a stay at Serenity Villa Hotel in Hanoi (Hoan Kiem), you'll be steps from St. Joseph's Cathedral and 10 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Overall 9.0 Excellent
Based on 1,920 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.0
Pros: Clean, well-decorated room. Friendly, helpful staff. Good breakfast options. Excellent location in Hanoi!
Excellent
8.0
Pros: The room was good and location was good, staff helpful.
Poor
1.0
Pros: Location of a hotel that we were set to was apsolutley great. Staf was friendly
Excellent
9.0
Pros: Great hotel with a fantastic service. The staff were super friendly and we were greeted directly with a tea and had the city explained to us. The location is also fantastic and is perfect if you only have a short time in Hanoi.
Good
7.4
Pros: Great value for money
Excellent
10.0
Pros: Bed was very comfortable, clean room and friendly staff.
Excellent
9.0
Pros: We got free early check in. We also got a free upgrade because we had to wait for an hour for our early check in. They are unbelievably nice and helpful. A great location in old Town. Highly recommended.
Excellent
9.0
Pros: Breakfast. Location.
Excellent
10.0
Pros: Very nice accomodation in old town, walking distance to everything. They updgraded our room and it was nice and really big with nice view.
Excellent
8.3
Pros: Good location with efficient staff.
Good
7.5
Pros: Quiet location & central. Spacious room, clean & comfortable. Good value
Details
Reviews
Overall 9.0 Excellent
Based on 1,920 reviews
Service
9.6
Location
9.5
Breakfast
8.1
Pool
8.0
Room
8.0
Comfort
7.8
WiFi
4.0
Service
9.8
Location
9.6
Breakfast
8.1
Room
7.4
WiFi
2.0
Service
9.7
Location
9.2
Cleanliness
8.8
Breakfast
8.3
Room
8.3
Comfort
7.7
Location
9.6
Service
9.4
Breakfast
8.3
Room
7.9
9.0 Excellent
Pros: Clean, well-decorated room. Friendly, helpful staff. Good breakfast options. Excellent location in Hanoi!
Cons:
8.0 Excellent
Pros: The room was good and location was good, staff helpful.
Cons: The breakfast was not up to much, we had an omelette and a bananna but there was not much else to have. The hotel could do with an overhaul looking a bit tired.
1.0 Poor
Pros: Location of a hotel that we were set to was apsolutley great. Staf was friendly
Cons: We were told on day of the arrival that our hotel will be closed but we will be put into another sister hotel. When we arrived at new hotel at 21.00 we were given 3 bed room instead if the familly suite. Room was extremly small and we didint want to stay there. Not because we were given cheaper room but becaouse 3 grown up man can not fit into evtremly small room Mannager didintvwant to talk to us - instead he was giving instructions to the resceptionist forsing us to cancel our booking on the app. Since we had bad experience with them 2 times i wasnt shure should i trust them and will they charge me cancelation fee Anyhow after 3h we were given Family suite that was desent size. At midnightvafter all the fus we ended up eating sandwiches in suoermarket becise tere was nitingvelse open
9.0 Excellent
Pros: Great hotel with a fantastic service. The staff were super friendly and we were greeted directly with a tea and had the city explained to us. The location is also fantastic and is perfect if you only have a short time in Hanoi.
Cons:
7.4 Good
Pros: Great value for money
Cons: Breakfast was pretty poor
10.0 Excellent
Pros: Bed was very comfortable, clean room and friendly staff.
Cons: Breakfast could have included the whole menu, e.g the pancakes would of been nice!
9.0 Excellent
Pros: We got free early check in. We also got a free upgrade because we had to wait for an hour for our early check in. They are unbelievably nice and helpful. A great location in old Town. Highly recommended.
Cons:
9.0 Excellent
Pros: Breakfast. Location.
Cons: The bed. Very very solid.
10.0 Excellent
Pros: Very nice accomodation in old town, walking distance to everything. They updgraded our room and it was nice and really big with nice view.
Cons:
8.3 Excellent
Pros: Good location with efficient staff.
Cons: Wifi doesn't work
7.5 Good
Pros: Quiet location & central. Spacious room, clean & comfortable. Good value
Cons:
With a stay at Serenity Villa Hotel in Hanoi (Hoan Kiem), you'll be steps from St. Joseph's Cathedral and 10 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Silk Collection Hotel & Spa is in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Hanoi? This hotel features 646 square feet (60 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 8.9 Excellent
Based on 911 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
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Details
Reviews
Overall 8.9 Excellent
Based on 911 reviews
Location
9.7
Service
9.4
Breakfast
8.9
Cleanliness
8.6
Vibe
7.8
WiFi
7.7
Amenities
6.3
Room
6.2
Value
6.1
Location
9.8
Service
9.4
Breakfast
8.9
Cleanliness
8.4
Vibe
7.8
WiFi
6.7
Room
6.6
Value
5.9
Location
9.7
Service
9.4
Breakfast
8.9
Cleanliness
8.4
Value
6.4
Room
4.9
Location
9.7
Service
9.4
Breakfast
9.0
Cleanliness
8.8
Vibe
7.6
Amenities
6.8
Room
6.2
Value
6.1
Location
9.8
Service
9.5
Breakfast
8.9
Room
5.0
Comfort
4.2
Silk Collection Hotel & Spa is in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Hanoi? This hotel features 646 square feet (60 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8.8 Excellent
Based on 5,535 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Okay
5.0
Pros: Staffs are friendly & well trained. Check in & out are efficient and quick.
Excellent
10.0
Pros: Good service from staff a 5 star hotel with an amazing roof top outlook
Excellent
10.0
Pros: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Excellent
10.0
Pros: Excellent hotel, very helpful and kind staff. Swimming pool was lovely and warm. Room was gorgeous we had a lake view room and it was beautiful. We were also treated to a lovely cake and card as it was our wedding anniversary while we were there. Room was super clean and the bathtub was lovely with plenty hot water the whole time. I would highly recommend to stay here.
Excellent
10.0
Pros: Very good place to go with your partner. My second stay, this time in private, great. Great breakfasts, and more importantly, delicious coffee.
Excellent
9.6
Pros: We were lucky to be the guests of the day so they upgraded us to a beautiful suite on the 17th floor! As it was our 10 years anniversary, we had a nice cake waiting for us in our room! We also had the full access to the lounge! The rooftop is very nice with great cocktails and an amazing view on the city! I also enjoyed the fitness center and the swimming pool on the 4th floor! All staff members were lovely !
Excellent
8.0
Pros: Hotel is by the famous lake and we could also see the Red River from our room. Although it is not in downtown, it is easy to visit a couple of nearby famous temples and some downtown tourist sights by walking. Breakfast is good too. The nearby Home Vietnamese Restaurant recommended by the hotel was excellent.
Excellent
10.0
Pros: This hotel was exceptional. The staff were friendly, providing outstanding service Great facilities. Great location. Highly recommend
Excellent
8.8
Pros: View is very nice. Receptionist is good.
Details
Reviews
Overall 8.8 Excellent
Based on 5,535 reviews
Bar
9.0
Service
9.0
Breakfast
8.6
Location
8.3
Room
7.5
WiFi
6.2
Value
5.4
Comfort
4.9
Service
8.9
Breakfast
8.3
Location
8.2
Room
6.2
Value
5.3
WiFi
4.4
Comfort
3.9
Bar
9.1
Service
8.7
Breakfast
8.6
Location
8.1
Room
7.9
Amenities
7.4
Comfort
5.1
Value
5.0
Breakfast
8.6
Service
8.5
Bar
8.5
Location
8.1
Wellness Area
7.9
Food
7.9
Room
7.6
Vibe
6.1
Value
5.2
Comfort
5.1
Service
9.3
Bar
9.1
Location
8.3
Room
7.1
5.0 Okay
Pros: Staffs are friendly & well trained. Check in & out are efficient and quick.
Cons: Kisses at hotel lobby from Mosquitoes.
10.0 Excellent
Pros: Good service from staff a 5 star hotel with an amazing roof top outlook
Cons:
10.0 Excellent
Pros: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Cons: Nothing to dislike.
10.0 Excellent
Pros: Excellent hotel, very helpful and kind staff. Swimming pool was lovely and warm. Room was gorgeous we had a lake view room and it was beautiful. We were also treated to a lovely cake and card as it was our wedding anniversary while we were there. Room was super clean and the bathtub was lovely with plenty hot water the whole time. I would highly recommend to stay here.
Cons: I did notice some guests spitting and blowing their nose into their hands in the swimming pool and they weren't stopped by staff.
10.0 Excellent
Pros: Very good place to go with your partner. My second stay, this time in private, great. Great breakfasts, and more importantly, delicious coffee.
Cons: Everything was fine.
9.6 Excellent
Pros: We were lucky to be the guests of the day so they upgraded us to a beautiful suite on the 17th floor! As it was our 10 years anniversary, we had a nice cake waiting for us in our room! We also had the full access to the lounge! The rooftop is very nice with great cocktails and an amazing view on the city! I also enjoyed the fitness center and the swimming pool on the 4th floor! All staff members were lovely !
Cons: Nothing
8.0 Excellent
Pros: Hotel is by the famous lake and we could also see the Red River from our room. Although it is not in downtown, it is easy to visit a couple of nearby famous temples and some downtown tourist sights by walking. Breakfast is good too. The nearby Home Vietnamese Restaurant recommended by the hotel was excellent.
Cons: Before booking this hotel, we called to check if the indoor pool was open. Unfortunately, we were not informed that the pool would be temporarily closed for cleaning service the day before we checked in.
10.0 Excellent
Pros: This hotel was exceptional. The staff were friendly, providing outstanding service Great facilities. Great location. Highly recommend
Cons:
8.8 Excellent
Pros: View is very nice. Receptionist is good.
Cons:
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Conveniently located in the heart of the Hanoi central business district, the hotel is approximately a 40-minute drive from Noi Bai International Airport and only 5 minutes from the city center. With its distinctive French architecture, excellent services and facilities, Mövenpick Hotel Hanoi is specially tailored to meet the needs of corporate travelers.
Overall 8.7 Excellent
Based on 4,474 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Good
7.9
Pros: Nice hotel, good location, friendly staff
Excellent
10.0
Pros: Great staff, clean rooms, very nice
Excellent
10.0
Pros: All was perfect
Okay
5.1
Excellent
10.0
Pros: Luxurious feel
Excellent
10.0
Pros: Great friendly service and location
Excellent
9.0
Pros: Good Location and breakfast. Staff is friendly. Facilities are well-maintained
Excellent
9.2
Pros: Their breakfast is a winner! Many food options nearby. Cafes across the street . Atm next door.
Excellent
8.0
Pros: Good and clean property
Excellent
10.0
Pros: Excellent location, very nicely decorated room, very comfortable bed. Truly excellent breakfast, if a bit pricey.
Good
7.5
Pros: Convenience area.
Details
Reviews
Overall 8.7 Excellent
Based on 4,474 reviews
Location
9.2
Service
9.1
Breakfast
8.8
Vibe
8.4
Room
8.1
WiFi
4.5
Service
9.4
Location
9.3
Breakfast
9.1
Room
8.2
Comfort
6.5
Location
9.2
Service
9.0
Breakfast
8.8
Cleanliness
8.7
Food
8.1
Room
7.7
Value
7.5
Service
9.3
Location
9.3
Breakfast
8.9
Cleanliness
8.1
Value
7.5
Room
7.3
Location
9.3
Service
9.1
Cleanliness
8.8
Breakfast
8.7
Vibe
8.1
Room
7.9
7.9 Good
Pros: Nice hotel, good location, friendly staff
Cons:
10.0 Excellent
Pros: Great staff, clean rooms, very nice
Cons:
10.0 Excellent
Pros: All was perfect
Cons:
5.1 Okay
Pros:
Cons: Arrived late and was very tired. Was given a room they knew had non-functioning air conditioner.Vietnam in summer is not place to be without AC. They pretended they didn't know, but the room had evidence of being rejected by other guests. Finally got different room next day. Inexcusable behavior on part of hotel.
10.0 Excellent
Pros: Luxurious feel
Cons: Room felt a little humid/damp.
10.0 Excellent
Pros: Great friendly service and location
Cons: No bar access
9.0 Excellent
Pros: Good Location and breakfast. Staff is friendly. Facilities are well-maintained
Cons: Door card does not work from time to time.
9.2 Excellent
Pros: Their breakfast is a winner! Many food options nearby. Cafes across the street . Atm next door.
Cons: No real hotel bar. But the lobby lounge does the job somehow .
8.0 Excellent
Pros: Good and clean property
Cons: Wifi is very unstable unfortunately
10.0 Excellent
Pros: Excellent location, very nicely decorated room, very comfortable bed. Truly excellent breakfast, if a bit pricey.
Cons: For some, the lack of swimming pool might be an issue, it would've been for me had I visited with my family. As it is now I don't mind it at all.
7.5 Good
Pros: Convenience area.
Cons: I have stayed on the fifth floor but it still very noisy. There isn’t any double-panes widow. And windows aren’t clean.
Conveniently located in the heart of the Hanoi central business district, the hotel is approximately a 40-minute drive from Noi Bai International Airport and only 5 minutes from the city center. With its distinctive French architecture, excellent services and facilities, Mövenpick Hotel Hanoi is specially tailored to meet the needs of corporate travelers.
Ideally located in the stylish French Quarter of Hanoi, the iconic Hilton Hanoi Opera is a landmark hotel right next to Hanoi Opera House. Within a short walk of Hanoi's central business district, Vietnam National Museum of History, Hoan Kiem Lake and Hanoi Old Quarter, the hotel is the perfect place to stay on your business or leisure trips to Vietnam.
Stretch out in a spacious Guest Room with separate sleeping and working areas decorated in Vietnamese traditional style. All 264 rooms offer thoughtful amenities including WiFi and daily newspapers. Connecting rooms make a great option for groups and families. Upgrade to an Executive Room to enjoy panoramic views of Hanoi Opera House over complimentary buffet breakfast and evening canapés in the Executive Lounge. All suites feature comforts from home, with 775 sq. ft. and an in-suite refrigerator, ideal for entertaining. Relax and pick from an extensive range of cable TV channels on the 46-inch flat-screen TV.
Don't neglect your fitness routine and take advantage of the fully-equipped fitness centre. There is also an outdoor pool perfect for an afternoon in the sun.
Sample specialities from all the corners of Vietnam and beyond at Ba Mien restaurant or enjoy international favourites at Chez Manon. Challenge colleagues to pool or darts over cocktails with a lively crowd at JJ's Sports Bar. Stop by and enjoy a light bite for breakfast or lunch at the Lobby Lounge. It is ideal for people on the go and it serves pastries. Definitely, don't miss The Bakery, our intimate café with an extensive range of homemade breads, sandwiches, pastries, cakes and chocolates.
Whether you’re planning an exclusive event, small meeting, or large conference, Hilton Hanoi Opera is the ideal venue. Our proximity to the central business district makes the hotel an ideal choice for your next event. With natural daylight and beautiful views, Hilton Hanoi Opera is a great place to plan your wedding in style.
Overall 8.6 Excellent
Based on 3,090 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10.0
Pros: Room was great and the breakfast buffet was wonderful.
Excellent
10.0
Pros: Everything
Excellent
8.0
Pros: Great Service and friendly staff
Great Location
Beautiful lobby
Excellent
8.3
Pros: Room size and facilities
Good
7.5
Pros: Location is great. Food n beverage are awesome.
Good
7.9
Pros: Good location
Excellent
9.0
Pros: Breakfast was very good, a buffet and cooked food. Room service was good and reasonably priced. Staff were very nice, friendly and helpful.
Excellent
9.0
Pros: Helpful staff, good location and a nice luxury hotel. Breakfast was very good
Details
Reviews
Overall 8.6 Excellent
Based on 3,090 reviews
Location
9.5
Breakfast
8.8
Service
8.4
Room
7.1
Cleanliness
6.5
Amenities
5.4
Vibe
4.8
WiFi
4.8
Location
9.5
Breakfast
8.9
Service
8.5
Value
7.4
Cleanliness
6.8
Room
6.3
Amenities
5.8
Vibe
3.7
Location
9.2
Breakfast
8.8
Comfort
8.5
Service
8.4
Food
7.8
Value
6.9
Cleanliness
6.5
Room
6.0
Amenities
5.2
Vibe
4.1
Location
9.5
Breakfast
8.9
Comfort
8.6
Service
8.1
Pool
6.5
Room
6.4
Cleanliness
6.3
Vibe
3.7
Location
9.6
Breakfast
8.8
Service
8.7
Comfort
8.7
Food
8.0
Room
6.8
Vibe
4.6
10.0 Excellent
Pros: Room was great and the breakfast buffet was wonderful.
Cons:
10.0 Excellent
Pros: Everything
Cons: Couldnt find anything I didnt like
8.0 Excellent
Pros: Great Service and friendly staff
Great Location
Beautiful lobby
Cons: It didn't feel like a five star hotel when I was in the room. It wasn't bad but not like a five star hotel.
8.3 Excellent
Pros: Room size and facilities
Cons: Pricey for vietnam
7.5 Good
Pros: Location is great. Food n beverage are awesome.
Cons: Room outdated. Bed too soft. Pillows not comfy. Breakfast not so many options.
7.9 Good
Pros: Good location
Cons: Expected more at a Hilton Hotel
9.0 Excellent
Pros: Breakfast was very good, a buffet and cooked food. Room service was good and reasonably priced. Staff were very nice, friendly and helpful.
Cons:
9.0 Excellent
Pros: Helpful staff, good location and a nice luxury hotel. Breakfast was very good
Cons: Health club was not the best but still sufficient.
Ideally located in the stylish French Quarter of Hanoi, the iconic Hilton Hanoi Opera is a landmark hotel right next to Hanoi Opera House. Within a short walk of Hanoi's central business district, Vietnam National Museum of History, Hoan Kiem Lake and Hanoi Old Quarter, the hotel is the perfect place to stay on your business or leisure trips to Vietnam.
Stretch out in a spacious Guest Room with separate sleeping and working areas decorated in Vietnamese traditional style. All 264 rooms offer thoughtful amenities including WiFi and daily newspapers. Connecting rooms make a great option for groups and families. Upgrade to an Executive Room to enjoy panoramic views of Hanoi Opera House over complimentary buffet breakfast and evening canapés in the Executive Lounge. All suites feature comforts from home, with 775 sq. ft. and an in-suite refrigerator, ideal for entertaining. Relax and pick from an extensive range of cable TV channels on the 46-inch flat-screen TV.
Don't neglect your fitness routine and take advantage of the fully-equipped fitness centre. There is also an outdoor pool perfect for an afternoon in the sun.
Sample specialities from all the corners of Vietnam and beyond at Ba Mien restaurant or enjoy international favourites at Chez Manon. Challenge colleagues to pool or darts over cocktails with a lively crowd at JJ's Sports Bar. Stop by and enjoy a light bite for breakfast or lunch at the Lobby Lounge. It is ideal for people on the go and it serves pastries. Definitely, don't miss The Bakery, our intimate café with an extensive range of homemade breads, sandwiches, pastries, cakes and chocolates.
Whether you’re planning an exclusive event, small meeting, or large conference, Hilton Hanoi Opera is the ideal venue. Our proximity to the central business district makes the hotel an ideal choice for your next event. With natural daylight and beautiful views, Hilton Hanoi Opera is a great place to plan your wedding in style.
Located in the bustling centre of Hanoi, the Hotel de l'Opera Hanoi is in a prime location for you to soak up all of the culture the city has to offer. There's never a dull moment in the enchanting city, with over a thousand years of local history. Just 3 minutes walk from the Old Quarter, and a short distance to the Hanoi Opera House, our guests can experience the 5-star luxury of a night at the opera. Our 107 rooms & suites are meticulously designed, with every amenity hand picked to ensure its quality.
Overall 8.6 Excellent
Based on 2,622 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Mediocre
3.0
Pros: Great location near Hoan Kiem Lake and the entire city is walkable. I was hoping for a nice design hotel but it didn't meet those expectations.
Excellent
9.2
Pros: Clean and comfortable and chic. Staff were attentive and food in the Lautrec Restaurant was good. Excellent Argentinian Steak House about 50 yards away which was truly fantastic. Try the homemade caramel vodka.
Excellent
9.1
Pros: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.
Good
7.0
Pros: Bed was very comfy, staff were very helpful.
Excellent
8.0
Pros: It's goodvto stay in this hotel. Excelent location. It's in the center of Hanoi
Excellent
10.0
Pros: Excellent location and helpful staff
Excellent
9.2
Pros: Great Location. Amazing breakfast.
Details
Reviews
Overall 8.6 Excellent
Based on 2,622 reviews
Bar
9.5
Location
9.5
Service
9.2
Breakfast
8.4
Vibe
7.7
Room
7.2
Value
6.4
WiFi
6.3
Cleanliness
5.8
Location
9.6
Bar
9.5
Service
9.0
Breakfast
8.4
Room
7.1
Value
6.7
Cleanliness
5.7
WiFi
5.5
Location
9.7
Bar
9.5
Service
9.0
Breakfast
8.3
Room
6.8
Value
6.3
Comfort
6.2
Cleanliness
5.9
Amenities
5.7
Location
9.5
Bar
9.4
Service
9.1
Breakfast
8.4
Vibe
7.4
Room
7.1
Value
6.3
Cleanliness
5.8
Service
9.4
Location
9.4
Breakfast
8.1
Vibe
7.1
Room
6.8
Value
6.1
Amenities
5.7
Cleanliness
5.6
3.0 Mediocre
Pros: Great location near Hoan Kiem Lake and the entire city is walkable. I was hoping for a nice design hotel but it didn't meet those expectations.
Cons: We had an interior facing room, which meant no airflow which made the room very musty and moist. The staff was very negative. Every question we asked was met with a no. We expected a lot more from an Accor property. The pictures make the hotel look nice but there were a lot of details done for design without thinking about practicality, like doors not being able to shut well or having a bathroom sink in a corner behind a door so it was difficult to access to strange lighting that didn't make sense.
9.2 Excellent
Pros: Clean and comfortable and chic. Staff were attentive and food in the Lautrec Restaurant was good. Excellent Argentinian Steak House about 50 yards away which was truly fantastic. Try the homemade caramel vodka.
Cons: Nothing
9.1 Excellent
Pros: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.
Cons: Not really something to complain, good hotel
7.0 Good
Pros: Bed was very comfy, staff were very helpful.
Cons: I was in room 408 and could hear the very loud disco beat coming from the nightclub near the hotel..it kept me awake and I ended up being very tired during the day
8.0 Excellent
Pros: It's goodvto stay in this hotel. Excelent location. It's in the center of Hanoi
Cons:
10.0 Excellent
Pros: Excellent location and helpful staff
Cons:
9.2 Excellent
Pros: Great Location. Amazing breakfast.
Cons: There was a great view vom the balcony on each floor. But the bar was on the ground floor.
Located in the bustling centre of Hanoi, the Hotel de l'Opera Hanoi is in a prime location for you to soak up all of the culture the city has to offer. There's never a dull moment in the enchanting city, with over a thousand years of local history. Just 3 minutes walk from the Old Quarter, and a short distance to the Hanoi Opera House, our guests can experience the 5-star luxury of a night at the opera. Our 107 rooms & suites are meticulously designed, with every amenity hand picked to ensure its quality.
With a stay at Hanoi Rendezvous Hotel, you'll be centrally located in Hanoi, within a 10-minute walk of St. Joseph's Cathedral and Dong Xuan Market. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.5 Excellent
Based on 813 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.0
Pros: Staff with good english skills. Also airport pick-up for reasonable price (the same as taxi).
Excellent
8.0
Excellent
10.0
Pros: Super friendly and good location. Nice breakfast too.
Excellent
10.0
Pros: Very sincere and good hospitality from the lady boss
Excellent
9.0
Pros: Reception staff were extremely helpful and friendly, especially Flora. They gave us a quiet room as requested. Room was spacious and clean. Very central and lots on the doorstep.
Good
7.0
Pros: We had a room at the back and it was silent - bliss in noisy Hanoi! The hotel booked our onward rail journey which worked well. They also booked our Halong Bay tour.
Excellent
9.2
Pros: Nice little hotel in the heart of Hanoi, large and clean rooms, not to noisy although the surrounding traffic is very busy. Very friendly and helpful staff, the service was excellent (managing an early check in, coffee and tea for free the whole day, arranging transfer from and back to the Airport, booking the Halong Tour). Special thanks to Wendy!
Excellent
10.0
Pros: the staff was great. They helped us with all information we need. We had a cleaned and spacious room. We will definitely come back
Details
Reviews
Overall 8.5 Excellent
Based on 813 reviews
Location
9.7
Service
9.5
Breakfast
8.6
Cleanliness
8.2
Comfort
8.2
WiFi
7.8
Room
7.7
Location
9.8
Service
9.7
Breakfast
8.4
Comfort
8.4
Cleanliness
8.2
Room
7.6
Location
9.8
Service
9.1
Breakfast
8.6
Cleanliness
8.2
Comfort
7.9
Room
7.1
Service
9.7
Location
9.6
Breakfast
8.7
Comfort
8.3
Room
7.0
8.0 Excellent
Pros: Staff with good english skills. Also airport pick-up for reasonable price (the same as taxi).
Cons: Asked for 3 proc. fee for payment with credit card (even though in booking it was not mentioned).
8.0 Excellent
Pros:
Cons: Very friendly staffs who are always willing to assist.
10.0 Excellent
Pros: Super friendly and good location. Nice breakfast too.
Cons: Nothing that we didn't like
10.0 Excellent
Pros: Very sincere and good hospitality from the lady boss
Cons: Nothing. All was fantastic.n the room big and value for money.
9.0 Excellent
Pros: Reception staff were extremely helpful and friendly, especially Flora. They gave us a quiet room as requested. Room was spacious and clean. Very central and lots on the doorstep.
Cons:
7.0 Good
Pros: We had a room at the back and it was silent - bliss in noisy Hanoi! The hotel booked our onward rail journey which worked well. They also booked our Halong Bay tour.
Cons: The breakfast was adequate but could have been a little more generous. However, there was as much coffee as you wanted.
9.2 Excellent
Pros: Nice little hotel in the heart of Hanoi, large and clean rooms, not to noisy although the surrounding traffic is very busy. Very friendly and helpful staff, the service was excellent (managing an early check in, coffee and tea for free the whole day, arranging transfer from and back to the Airport, booking the Halong Tour). Special thanks to Wendy!
Cons:
10.0 Excellent
Pros: the staff was great. They helped us with all information we need. We had a cleaned and spacious room. We will definitely come back
Cons:
With a stay at Hanoi Rendezvous Hotel, you'll be centrally located in Hanoi, within a 10-minute walk of St. Joseph's Cathedral and Dong Xuan Market. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hanoi Old Town Hotel is in the heart of Hanoi, within a 5-minute walk of Hanoi Old City Gate and Dong Xuan Market. Featured amenities include limo/town car service, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Overall 8.5 Excellent
Based on 237 reviews
All reviews
- All reviews
Excellent
9.4
Pros: All of the staff here were very kind, helpful and hospitable. They were enthusiastic about my visit, plans and making sure I had everything I needed. They even stored my bag for me after checking out and during a hot sweaty day of trekking around the city offered me to shower in their spare shower before I got on my overnight bus. If you need anything at all Lily is your girl!
Good
7.7
Pros: Great breakfast and it's included in your room price. Lots of choices and a nice way to start your day. Good location and close to many tourist destinations. Staff was extremely friendly and even printed off our visa papers for us.
Details
Reviews
Overall 8.5 Excellent
Based on 237 reviews
Service
9.8
Location
9.7
Breakfast
9.4
Value
9.2
Room
8.8
Amenities
8.6
Cleanliness
8.0
9.4 Excellent
Pros: All of the staff here were very kind, helpful and hospitable. They were enthusiastic about my visit, plans and making sure I had everything I needed. They even stored my bag for me after checking out and during a hot sweaty day of trekking around the city offered me to shower in their spare shower before I got on my overnight bus. If you need anything at all Lily is your girl!
Cons:
7.7 Good
Pros: Great breakfast and it's included in your room price. Lots of choices and a nice way to start your day. Good location and close to many tourist destinations. Staff was extremely friendly and even printed off our visa papers for us.
Cons: Room was mostly clean, but the bathroom/shower area was a bit grimy from age. The bigger issue was that the Wi-Fi completely stopped working (we were on the sixth floor) during our last two days there. It wasn't a huge deal, but not ideal.
Hanoi Old Town Hotel is in the heart of Hanoi, within a 5-minute walk of Hanoi Old City Gate and Dong Xuan Market. Featured amenities include limo/town car service, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Located in Hanoi (Long Bien), New Era Hotel and Villa is within a 10-minute drive of Hanoi Opera House and Hoan Kiem Lake. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
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Overall 8.6 Excellent
Based on 85 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The room was great and very definitely value for money.
Excellent
9.6
Pros: The staff, the room
Excellent
10.0
Pros: I have lived in this hotel for over ten years. Very nice hotel in Hanoi.
Excellent
10.0
Pros: The was friendly . The breakfast was fresh and delicious. David Quang at the tour desk was kind and helpful
Excellent
9.6
Pros: Bed was super comfortable. Quiet place, only a few mins away from old quarter. Friendly staff and a sparkling clean facility.
Excellent
8.8
Pros: Friendly staff and nice and clean hotel with swimming pool. Clean rooms and ok breakfast.
Good
6.3
Pros: fair value
Good
7.9
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Details
Reviews
Overall 8.6 Excellent
Based on 85 reviews
Service
10.0
Cleanliness
10.0
Room
8.7
Location
8.0
Comfort
7.3
Breakfast
4.5
10.0 Excellent
Pros: The room was great and very definitely value for money.
Cons: The breakfast offer could have been better. a western style spread could have been appreciated . but on the whole the breakfast was ok.
9.6 Excellent
Pros: The staff, the room
Cons: Nothing
10.0 Excellent
Pros: I have lived in this hotel for over ten years. Very nice hotel in Hanoi.
Cons:
10.0 Excellent
Pros: The was friendly . The breakfast was fresh and delicious. David Quang at the tour desk was kind and helpful
Cons:
9.6 Excellent
Pros: Bed was super comfortable. Quiet place, only a few mins away from old quarter. Friendly staff and a sparkling clean facility.
Cons: Breakfast could be improved. Swimming pool water was cold.
8.8 Excellent
Pros: Friendly staff and nice and clean hotel with swimming pool. Clean rooms and ok breakfast.
Cons: Bread wasn’t that fresh
6.3 Good
Pros: fair value
Cons: aweful breakfast and in room food.
7.9 Good
Pros:
Cons: Breakfast wasn't great
Located in Hanoi (Long Bien), New Era Hotel and Villa is within a 10-minute drive of Hanoi Opera House and Hoan Kiem Lake. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Boss Legend Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has 1991 square feet (185 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
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Overall 8.1 Excellent
Based on 398 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Convenient to everything in town, and friendly staff, and spacious rooms.
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Details
Reviews
Overall 8.1 Excellent
Based on 398 reviews
Location
9.4
Service
9.2
Breakfast
9.0
Food
8.9
Comfort
8.1
Room
7.6
Cleanliness
5.7
WiFi
4.8
Vibe
4.5
Wellness Area
4.5
Pool
4.5
Location
9.3
Service
9.2
Food
9.1
Breakfast
9.0
Comfort
8.0
Room
7.2
Cleanliness
5.9
Pool
4.6
Vibe
3.7
Location
9.5
Service
9.3
Breakfast
9.0
Comfort
8.1
Value
7.8
Room
6.8
Pool
5.0
Vibe
3.7
Service
8.9
Room
7.0
10.0 Excellent
Pros: Convenient to everything in town, and friendly staff, and spacious rooms.
Cons:
With a stay at Boss Legend Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has 1991 square feet (185 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A stay at Kingly Hotel places you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
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Overall 8.0 Excellent
Based on 154 reviews
All reviews
- All reviews
Excellent
9.0
Pros: This is my 2nd time to stay this hotel -Friendly staff -Good Value -Good Location (Close to Sapa Express) and everything
Excellent
10.0
Pros: Ist class service, quality staff
Excellent
8.0
Excellent
8.0
Pros: Very friendly staff, food was OK, we had quiet side of acommodation.
Excellent
8.8
Pros: The price, the room and the staff were very good other than the lack of a hot shower.
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Details
Reviews
Overall 8.0 Excellent
Based on 154 reviews
Cleanliness
10.0
Location
9.7
Service
9.1
Room
8.6
Vibe
8.4
Breakfast
6.1
9.0 Excellent
Pros: This is my 2nd time to stay this hotel -Friendly staff -Good Value -Good Location (Close to Sapa Express) and everything
Cons:
10.0 Excellent
Pros: Ist class service, quality staff
Cons: Nothing
8.0 Excellent
Pros:
Cons: Not enough heating control.
8.0 Excellent
Pros: Very friendly staff, food was OK, we had quiet side of acommodation.
Cons: No complains.
8.8 Excellent
Pros: The price, the room and the staff were very good other than the lack of a hot shower.
Cons: Getting woken up at 11.30pm to move my bike inside was not ideal at all. It was fine where it was, not obstructive to anything. Despite this likely being to ensure my bike wasn’t stolen or tampered with, I was asleep and would have preferred to stay that way.
A stay at Kingly Hotel places you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Conveniently located in downtown Hanoi, Htel du Parc Hanoi - being the only 5-star-hotel in Hanoi managed by a leading Japanese hospitality group is close to prominent office locations, historic sites and popular shopping areas. Set among parks and lakes, the hotel is a retreat of serenity and comfort from the city's vibrant streets.
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Overall 7.8 Good
Based on 2,499 reviews
All reviews
- All reviews
- Business
- Families
- Solo
- Couples
Okay
5.8
Okay
5.0
Pros: Location was good
Excellent
8.8
Pros: A Japanese-style restaurant
Excellent
8.0
Pros: very good breakfast and swimming pool
Excellent
8.3
Pros: The executive lounge was very nice (and very quiet) and the pool area was lovely and quiet too! The staff were very helpful. Breakfast was very good with a large selection of asian and western choices.
Excellent
9.6
Pros: Outstanding first rate staff from the bagage handlers to reception, restaurant and housekeeping; amazing breakfast buffet; extremely clean and comfortable rooms. Great value.
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Details
Reviews
Overall 7.8 Good
Based on 2,499 reviews
Cleanliness
9.1
Breakfast
8.6
Room
8.4
Service
8.1
Comfort
8.0
Location
7.9
WiFi
7.8
Vibe
7.2
Cleanliness
9.3
Breakfast
8.9
Room
8.8
Service
8.7
Location
8.5
Vibe
7.2
Value
6.7
Service
8.2
Room
7.7
Location
7.7
Vibe
6.4
Breakfast
8.7
Service
8.1
5.8 Okay
Pros:
Cons: Receptionist took quite long time to checkin. No welcome drink!
5.0 Okay
Pros: Location was good
Cons: Beds very hard language barrier sometimes hard prices of food and beverages
8.8 Excellent
Pros: A Japanese-style restaurant
Cons: A male receptionist is a little bit cold in commounicating.
8.0 Excellent
Pros: very good breakfast and swimming pool
Cons: I don't like the way the staff at the counter treat the customer. They are not friendly enough. Not like the staff I met in other 5-star hotel.
8.3 Excellent
Pros: The executive lounge was very nice (and very quiet) and the pool area was lovely and quiet too! The staff were very helpful. Breakfast was very good with a large selection of asian and western choices.
Cons: Although breakfast was great, I used the 20% off food at the ground floor restaurant for lunch and i was a little disappointed with the quality of the food.
9.6 Excellent
Pros: Outstanding first rate staff from the bagage handlers to reception, restaurant and housekeeping; amazing breakfast buffet; extremely clean and comfortable rooms. Great value.
Cons: Location could be a little better.
Conveniently located in downtown Hanoi, Htel du Parc Hanoi - being the only 5-star-hotel in Hanoi managed by a leading Japanese hospitality group is close to prominent office locations, historic sites and popular shopping areas. Set among parks and lakes, the hotel is a retreat of serenity and comfort from the city's vibrant streets.
Located in Hanoi (Hoan Kiem), Ibiz City Hostel is within a 10-minute walk of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
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Overall 7.8 Good
Based on 663 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Good
6.0
Pros: Location was very good for travellers. Many restaurants are really close. The room with balcony was quite spatious.
Good
6.0
Poor
1.0
Pros: Nothing
Okay
5.0
Pros: It had a nice layout with the common room/bar
Excellent
8.0
Pros: The staff were always nice, the rooms and bar were clean. They play some good music and there are lots of different drinks, a nice place to sit and relax.
Good
7.0
Pros: It was very cheap due to Corona. The room was find. The bar is nice:) ( but too loud if you want to sleep early) Good location
Excellent
8.0
Pros: Good central location
Mediocre
3.1
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Details
Reviews
Overall 7.8 Good
Based on 663 reviews
Location
9.6
Service
8.0
Room
6.7
Breakfast
6.6
WiFi
4.5
Location
9.5
Service
7.3
Room
6.4
Breakfast
6.3
Comfort
5.7
Vibe
2.5
Location
9.7
Service
8.2
Room
6.6
Comfort
6.3
Breakfast
6.1
Location
9.6
Service
7.6
Breakfast
6.3
Room
6.0
Comfort
5.9
6.0 Good
Pros: Location was very good for travellers. Many restaurants are really close. The room with balcony was quite spatious.
Cons: One room had no windows and felt airless unless door was open. Staff "forgot" that breakfast was included in our offer.
6.0 Good
Pros:
Cons: The night staff was rude and non co-op.
1.0 Poor
Pros: Nothing
Cons: Dont recomend , the light in the bathroom was broken and the host was not nice, also the window was block by a wall that was 2 cm from him
5.0 Okay
Pros: It had a nice layout with the common room/bar
Cons: Got a private room but didn’t offer much in terms of quiet or privacy. The music blasted until 12am. If you’re in a dorm maybe that’s fine but if you pay extra for a room then there should be better sound proofing. The owner overcharged me on what a dorm should be when I tried to book the next day
8.0 Excellent
Pros: The staff were always nice, the rooms and bar were clean. They play some good music and there are lots of different drinks, a nice place to sit and relax.
Cons: Sign for the hostel isn't easily visible
7.0 Good
Pros: It was very cheap due to Corona. The room was find. The bar is nice:) ( but too loud if you want to sleep early) Good location
Cons: We arrived in the middle of the night and did not know where to go goes the hostel was closed. We had informed the hostel about our arrivaltime. we read in a rating that you have to get in via the shop next door, luckely that worked ( knocking on the door to wake someone)
8.0 Excellent
Pros: Good central location
Cons:
3.1 Mediocre
Pros:
Cons: No elevator, so if you have luggage or bad knees, think again. Every guest I met was on the fourth floor with us. And with no A/C in the main area, it's a hot and sweaty hike up 4 floors.
Family living in hotel literally yells at one another to communicate. Once they leave you have a little peace and quiet... until they come back to the hotel at 2am and continue the yelling/screaming for another hour. Oh and a few roosters live right next door, so plan for a 6am chorus of cockadoodle doo.
A/C also shut off during the night and wouldn't turn back on. Phones don't work in room, so prepare for another hike up and down to get anything addressed. Staff is more concerned being on Facebook than helping patrons.
In short, find another hotel.
Located in Hanoi (Hoan Kiem), Ibiz City Hostel is within a 10-minute walk of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
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