Hanoi hotels near Thang Long Ca Tru Theatre

Pros: The hotel is very charming, comfortable and with a very nice ambiance. Staff are able to speak many languages and always able to guide us through the gigantic place. Location as well is perfect. Between the Opera and the lake hence almost everything was in walking distance. Breakfast was also great with plenty of option of very fresh. Massage from the Spa was one of the best I got in Vietnam (~5-6) with finally a foot bath that many don't offer.

Cons: The coffee at breakfast was somehow either too light or too strong. The hotel is so huge that we got lost hence, signage would have been welcome. If we want to nitpick about (a little), swimming pool is a bit small and there is a smell of old furniture...

Pros: Attention to detail and elegance in all reapects

Cons: Nothing of note

Cons: The history and the way it has been preserved.

Pros: The atmosphere of the hotel

Cons: Nothing, the hotel is outstanding

Pros: Very beautiful and luxurious hotel- a treat for us! Exemplary service, the staff helped immensely when our flight was changed and our pre arranged transfer did not show up at the last minute. The pool is divine and multiple restaurants and bars on site was convenient for late night relaxation. Close to the centre of everything in Hanoi, a quick walk to the old quarter and great street eats. Would definitely go back

Pros: As soon as you step inside this hotel you can feel its history and admire its beautiful style and architecture. The staff is always ready to assist you but not intrusive. The pool and garden are really nice and peaceful and the shops inside the hotel have a nice selection of items, not to mention the very high quality of the products sold at the epicerie. We stayed in a room in the old wing to fully appreciate the charme of this old grand hotel and I cannot really complain: the room was huge and tastefully decorated, the marble bathroom was very spacious, the sofitel beds are always nice and the views on the pool and courtyard were relaxing.

Cons: The extra-bed needs to be improved, the mattress and general comfort is not really up to the hotel standards.

Pros: I loved the attentive staff and the way they always reacted very well: to bring a razor to the room, to send restaurant recommendation, linen shop recommendations ...

Pros: The staff were courteous. The room was extremely clean! My stay was serene! Thank you!

Cons: So quiet but also well situated in Hanoi.

Cons: The hotel is advertised as being the oldest and fanciest hotel in Hanoi. We splurged and booked a room for one night with a small child. When we arrived, we were told that we would not have a room in the original hotel but would be given a room in the new addition. We needed to pay an extra 60 dollars to stay in the original section. They should make this policy clear to potential guests. We also requested a rollaway bed and they stuck it in the very tight living room, which was about 5 ft wide. The staff at the pool restaurant got our orders wrong--forgot my sons drink, and brought my husband the wrong beer

Pros: Very good hotel but the staff need to be more polite.

Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country

Pros: The hotel and it’s staff were amazing. They made my stay in Vietnam very easy and enjoyable! I really enjoyed the hotel tour as well. The tour guide was very knowledgeable and very nice.

Pros: The breakfast is nice, the beds comfortable, the room large enough. The skybar is really cool, the cocktail barmen make an effort. The location is great.

Cons: The bathroom and especially the shower is too low, for people up to maybe 1.75m. There was also noise on the corridors from portophones set to loud or staff preparing for breakfast I guess.

Pros: Lovely hotel in a perfect location, with a great rooftop open bar where you can relax, have a drink and check out the view across the city. Mickey (Mr Michael), Ms Daisy and the Manager Mr Chris Do have been very welcoming and helpful throughout the stay organising transport up to Ha Giang, and assisting with changes to dates for our stay. Stay here you won’t be disappointed.

Pros: The staff here is great! Very nice, helpful and smiley people. Daisy was very friendly and helpful as well and the great Mrs. Ha! She was so nice and took care of us :) They even decorate the plates at breakfast! Location is fantastic! Right in the middle of everything you need.

Pros: The staff was very friendly, courteous and professional. Charlie was extremely helpful with recommending and booking our boat cruise to Halong Bay. Thanks for a great visit!!

Pros: Good breakfast and location. The staff are excellent, friendly and helpful.

Pros: Location, room is big

Cons: nothing

Pros: Staff were lovely. Liked the Roof top bar and excellent location.

Cons: A bit small. We wanted a triple room but given small double with an extra bed.

Pros: The staff was very kind and welcoming. The sky bar has a great view of the city, and the location was perfect - right near the lake and lots of restaurants. The room itself was beautiful and much larger than I thought it would be.

Cons: The bathtub is way too small for western people and the shower never got very hot.

Pros: Location, location, and location! The street comes alive in the morning and stays like that till after midnight. The hustle and bustle is non-stop. You walk a 100m and there is night market and walk some more, you reach the lake with the happening walking street. I left my phone in the room, the staff kept it safe. They were always polite and happy to help. Breakfast area was small with a lot of guests. Still, all the staff members were very supportive and caring of everyone’s needs. Rooms are clean and beds are soft. It’s a 4 star, so all related facilities are there

Cons: Room sizes are small, bathrooms even smaller. It’s kind of hard to move around, with all the unwanted accessories. Flower vases, table lamps, alarm clocks, all just add to the already low space. Absolutely not needed. Breakfast options are many, but taste of the items was quite average. We stuck to bread and eggs.

Pros: Staff from front desk to maids to breakfast cooks were excellent. They were very willing to meet any needs you might have from tours to where to change money. Map upon arrival, taking time to point out sights specific to your interests.

Cons: Beds are uncomfortable. Really much to hard. Stayed a week and after 4 days my bones hurt. I know it it a common thing to find hard beds in VN but with this nice an operation, it is time to change them out.

Pros: Best value for money! Great service! Loved it!

Pros: We spent our first two nights in this hotel. The stuff was very helpful and kind The room was very clean Breakfast was good and enough We missed the ride to the bus station (sapa) so a stuff member ordered a taxi for us without extra charge and even came with us to the station to make sure we are getting to the right bus Besides that each one of the stuff had a big smile ! All made our landing very easy and soft.

Pros: I liked the staff they were extremely helpful with getting me transportation around the city and to the airport. Even though there was an incident with the air conditioning they still set me up in heir sister hotel and paid for a taxi service for me and included breakfast every morning.

Cons: Since they didn’t have air conditioning the first night they didn’t comp me my room.

Pros: Great value for money

Cons: Breakfast was pretty poor

Pros: Nice hotel, the staff and crew are super , and the location is fantastic. The facilities are ok. Bottom line- You get a very good deal for the price you pay.

Pros: The staff, helping with the different packages Harry was a great help. A nice breakfast, very clean rooms,

Cons: We had the 10th floor room that has a beautiful view of the city as it is the top floor. It has many windows which is nice, however in the heat of Vietnam its extremely hot The staff knew this and told us to leave the card in the door so it would keep the room cool. Therefore to get into the room, we needed to ask on of the staff to open the door for us. It would have been better for them to have an extra key.

Pros: the price.... They provide motorbikes for 120 KD. Not so bad.

Cons: everything a bit distroyed + breakfast very standard... In a quarter full of tourists - Not really Vietnam... But sure that backpackers will love it....

Pros: Great breakfast and the personal Is very kind.

Pros: Great location, great staff, comfortable rooms! Hotel manager contact us right after the booking to introduce herself and offer a taxi ride from the airport. Check in was early.

Pros: Great hotel and staff. even when we checked out they gave us to use their lobby shower gave us water they were excellent

Pros: A beautiful, clean peaceful hotel situated in the centre of an extremely busy city.

Cons: Nothing

Pros: Perfect location, beautiful decor, very clean, staff is polite and helpful. Great view from the rooftop bar and the library. Comfy beds, great amenities, free wi-fi, and cable TV.

Cons: Pool is on the rooftop, so can't swim when the weather is cold.

Pros: Location. Large bathrooms and quiet from the street.

Cons: Service is poor and pool area was not kept well. Front door service basically non existent with no gesture to help call a taxi. Fittings are ok but service needs more attention and authenticity

Cons: To much noise once there were works at the hotel and just the site aside are under construction a new hotel

Pros: Location was perfect walking distance to everything and directly across from the lake. Roof top pool and bar was great for relaxation and views

Pros: One of the best places in Hanoi. Excellent location, luxury accommodation.

Cons: They still making some construction works on the roof level, without any advance warning ... :(

Pros: Great location great buffet breakfast

Cons: The noise up in pool area

Pros: Great location and faciliitiew

Cons: Lack of hygiene. Found many ants in the bed. Also the rooftop bar staff has abusive practices

Pros: Even though I checked out and left there, they kept our luggage for us when I came back to Hanoi. it was very helpful to spend the rest of my stay ing in Hanoi.

Pros: Nice and Clean Hotel

Pros: The overall look and impression when arriving. You may have the feeling of luxury with tasteful decoration and furniture. Staff was commonly nice and very helpful. The location is perfect, just in front of the lake and close to main attractions. The breakfast is very decent but surely not the best I got from a 5 stars hotel.

Cons: So much to tell unfortunately : The hotel is under renovation; not only itself but there is also a construction site just in front so that the view is very lamentable. My partner being pregnant,we asked for another room (as we were placed in front of the construction site) and the answer was that we could be relocated at the upper floor or need to pay an extra (construction started at 9 A.M. and could be heard in the whole hotel... very annoying during our breakfast). Hence staff was not very helpful. They provided only one key during the check-in and the key is mandatory for the air-con. Therefore each time we came to our room it was very warm and... smelly (humidity smell) Staff were also fixing the lift (one to reach the amenities), the swimming pool and one camera in the lift was completely broken with pieces on the floor. Hence, the overall impression after one hour was that the finish is so poor. I felt that even some staff were a bit embarrassed about the current conditions (on the rooftop especially) In conclusion, surely one of the most disappointing experience and 5 stars hotel I've been. Such a pity!

Pros: Ideally located, beautifully appointed, and incredible staff!

Cons: We loved everything! Beautiful artwork throughout, relaxing rooftop pool, great food and a very helpful staff

Pros: Very good Chinese restaurant with very attentive staff. Bed was comfy. Room had nice views. Very good gym. Nice view from roof top bar.

Cons: In room the tap was covered in rost. It's a small thing, but in a five star hotel this should be replaced. Maid entered room without knocking at 8am despite 'privacy' switch being on which is very poor and inappropriate. Roof top bar-restaurant had virtually no vegetarian food, most of which was not available that day and staff were not very concerend in helping to find alternatives or arrange something. It says on website that there is indoor and outdoor pool, but there is in fact just one pool which can be opened or closed. Currently it was open despite very bad air quality.

Pros: Special mention of waiter Jason in the Club lounge. His service was excellent and warm.

Pros: Comfy bed,nice view from the room

Cons: Nothing

Pros: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.

Cons: Nothing to dislike.

Pros: Excellent staff The club room is excellent value Absolutely brilliant mattresses for a comfortable sleep Great location, views

Cons: The rooms look slightly dated

Pros: The location was great for our last day and a walking distance to the Pagoda and Home restaurant.

Cons: Nothing

Pros: The service is excellent.

Cons: The location is a bit far from old quarter.

Pros: Everything! The place, view, food and staff. We’ve stayed here four times and always come home with great memories.

Cons: None. It’s one of our favorite hotels in Hanoi.

Pros: very busy corner area location. when checking in we paid extra for upgrade to suite - has 02 rooms connected and share same foyer.but not what expected paying USD100 ADDITIONAL UPGRADE PER NIGHT.. some issues with keys but sorted out by hotel. breakfast is so.. so... room lighting is so .. so. main lobby represent nice, but room is a bit old compare to other Pan Pacific hotel. kids did mess up slight when they order room-services. Hotel staff did clean up , but they did not clean up to our expectation.. could have do better cleaning. Overall good clean hotel and reasonable budget for family stay.

Pros: Lovely helpful staff. Beautiful room. We loved our evening at the rooftop bar, it was the perfect view.

Pros: Amazing staff and spacious rooms. The best in Hanoi.