Hanoi hotels near Hanoi Old Quarter
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Sofitel Legend Metropole Hanoi is an iconic award-winning colonial and neo-classical luxury hotel located in the heart of the old city. It is the ideal choice in Hanoi for business and leisure travelers as well as for weddings, conferences and social events. The hotel offers 364 rooms and suites together with three signature restaurants, three bars, seven function rooms, a heated swimming pool, the luxurious Le Spa du Metropole, complimentary WIFI and a unique Path of History tour.
Overall 9.3 Excellent
Based on 8,081 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
9.0
Pros: food was excellent, range huge, service wonderful, coffee even better
Excellent
8.3
Pros: Great, central location. Quiet and comfortable.
Excellent
10.0
Pros: Wonderful decor and history with impeccable service and fabulous food.
Excellent
9.6
Pros: Breakfast options for food as well as venues were spectacular. Staff was superbly attentive to our needs. Le Spa treatment simply excellent!
Excellent
10.0
Pros: Everything!
Good
7.1
Excellent
10.0
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Excellent
9.6
Pros: Everything. The hotel is an excellent historical treasure. The service was amazing. The facilities were abundant. The quality was way above average, food, shopping, services, room service, customer service etc. Hau, our customer service manager went above and beyond to help us achieve all that we desired. Thank you. You are a great asset for Hanoi and Vietnam. Charlie and Cornelia
Details
Reviews
Overall 9.3 Excellent
Based on 8,081 reviews
Location
9.6
Vibe
9.5
Service
9.5
Breakfast
9.2
Cleanliness
9.0
Amenities
9.0
Bar
8.7
Food
8.7
WiFi
8.5
Room
8.3
Comfort
6.4
Value
5.4
Vibe
9.7
Service
9.7
Location
9.6
Breakfast
9.2
Amenities
9.0
Food
8.8
Bar
8.8
Room
8.6
Comfort
6.2
Value
5.6
Service
9.6
Breakfast
9.4
Vibe
9.4
Location
9.4
Cleanliness
9.3
Amenities
8.9
Food
8.9
Bar
8.8
Room
7.7
Value
5.7
Comfort
5.6
Location
9.5
Vibe
9.4
Breakfast
9.3
Service
9.2
Amenities
8.9
Food
8.8
Room
8.6
Value
5.8
Service
9.7
Location
9.5
Breakfast
9.3
Vibe
9.3
Amenities
9.2
Room
8.5
Bar
8.3
9.0 Excellent
Pros: food was excellent, range huge, service wonderful, coffee even better
Cons: Nothing
8.3 Excellent
Pros: Great, central location. Quiet and comfortable.
Cons: The check in process was very quick and we weren’t told about any of the facilities at the hotel. We asked concierge where we should eat and they could only recommend the restaurants in the hotel.
10.0 Excellent
Pros: Wonderful decor and history with impeccable service and fabulous food.
Cons:
9.6 Excellent
Pros: Breakfast options for food as well as venues were spectacular. Staff was superbly attentive to our needs. Le Spa treatment simply excellent!
Cons:
10.0 Excellent
Pros: Everything!
Cons:
7.1 Good
Pros:
Cons: The hotel is advertised as being the oldest and fanciest hotel in Hanoi. We splurged and booked a room for one night with a small child. When we arrived, we were told that we would not have a room in the original hotel but would be given a room in the new addition. We needed to pay an extra 60 dollars to stay in the original section. They should make this policy clear to potential guests. We also requested a rollaway bed and they stuck it in the very tight living room, which was about 5 ft wide. The staff at the pool restaurant got our orders wrong--forgot my sons drink, and brought my husband the wrong beer
10.0 Excellent
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Cons:
9.6 Excellent
Pros: Everything. The hotel is an excellent historical treasure. The service was amazing. The facilities were abundant. The quality was way above average, food, shopping, services, room service, customer service etc. Hau, our customer service manager went above and beyond to help us achieve all that we desired. Thank you. You are a great asset for Hanoi and Vietnam. Charlie and Cornelia
Cons: That we had to leave!
Sofitel Legend Metropole Hanoi is an iconic award-winning colonial and neo-classical luxury hotel located in the heart of the old city. It is the ideal choice in Hanoi for business and leisure travelers as well as for weddings, conferences and social events. The hotel offers 364 rooms and suites together with three signature restaurants, three bars, seven function rooms, a heated swimming pool, the luxurious Le Spa du Metropole, complimentary WIFI and a unique Path of History tour.
Golden Sun Palace Hotel is in the heart of Hanoi, within a 5-minute walk of Hang Gai Street and Vietnamese National Tuong Theatre. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.
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Overall 9.2 Excellent
Based on 555 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: This is the second time I stayed at the hotel. The staff is excellent, very knowledgeable, courteous, and helpful. Daisy and Ken at the reception desk are outstanding. The location is so convenient, just a short walk from the famous Hoan Kiem lake and within walking distance of many must-see sights of Hanoi, as well as all the shopping streets, restaurants in the old quarter area. Breakfast is well prepared with many choices both western and traditional vietnamese dishes, along with fresh fruits and yogurt.
Excellent
10.0
Pros: From the moment we arrived we were made to feel very welcome. The staff were brilliant and so kind and helpful! The room was lovely and the breakfast was delicious. The location was great too, round the corner from the beautiful lake and within walking distance to museums, cafes, restaurants etc.
Excellent
9.0
Pros: A very helpful staff
Excellent
10.0
Pros: In the middle of old Hanoi
Excellent
8.0
Pros: The staff were cheerful, attentive and very helpful. They made our stay at the hotel a very pleasant and enjoyable experience.
Excellent
9.0
Pros: The staff went out of their way to make me feel comfortable and to answer all my questions.
Good
7.5
Pros: clean, delicious breakfast, kind staff
Excellent
8.8
Pros: Central location to Old Quarter
Details
Reviews
Overall 9.2 Excellent
Based on 555 reviews
Cleanliness
9.6
Service
9.6
Location
9.6
Food
9.5
WiFi
9.4
Breakfast
8.9
Room
7.6
Amenities
2.7
Service
9.5
Location
9.4
Cleanliness
9.3
Breakfast
9.0
Room
7.2
Service
9.7
Location
9.5
Breakfast
8.5
Comfort
7.3
Room
7.1
10.0 Excellent
Pros: This is the second time I stayed at the hotel. The staff is excellent, very knowledgeable, courteous, and helpful. Daisy and Ken at the reception desk are outstanding. The location is so convenient, just a short walk from the famous Hoan Kiem lake and within walking distance of many must-see sights of Hanoi, as well as all the shopping streets, restaurants in the old quarter area. Breakfast is well prepared with many choices both western and traditional vietnamese dishes, along with fresh fruits and yogurt.
Cons:
10.0 Excellent
Pros: From the moment we arrived we were made to feel very welcome. The staff were brilliant and so kind and helpful! The room was lovely and the breakfast was delicious. The location was great too, round the corner from the beautiful lake and within walking distance to museums, cafes, restaurants etc.
Cons: I liked everything.
9.0 Excellent
Pros: A very helpful staff
Cons: No window in the room
10.0 Excellent
Pros: In the middle of old Hanoi
Cons: Nothing to complain
8.0 Excellent
Pros: The staff were cheerful, attentive and very helpful. They made our stay at the hotel a very pleasant and enjoyable experience.
Cons: Nothing.
9.0 Excellent
Pros: The staff went out of their way to make me feel comfortable and to answer all my questions.
Cons:
7.5 Good
Pros: clean, delicious breakfast, kind staff
Cons: old facility
8.8 Excellent
Pros: Central location to Old Quarter
Cons: No lift from Lobby to 1st floor
Golden Sun Palace Hotel is in the heart of Hanoi, within a 5-minute walk of Hang Gai Street and Vietnamese National Tuong Theatre. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.
Silk Collection Hotel & Spa is in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Hanoi? This hotel features 646 square feet (60 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 9.1 Excellent
Based on 525 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Great central location, friendly helpful staff. Good comfortable room Nice roof top bar We had to check out early in the morning and so were given a take out breakfast which was a lovely gesture - thank you
Excellent
8.3
Pros: Location was directly in Hanoi old town, we were able to walk to all spots we wanted to see in this area. Very kind staff that was helpful with all requests, they also had many offers and ideas for visiting the city or other regions in Vietnam.
Excellent
10.0
Pros: The excellent service, great facilities, central location and the price.
Excellent
10.0
Pros: Staff are all very friendly and helpful. Location is great - right in the heart of the Old Quarter, and very close to the lake. The rooftop bar is a great place to have an evening drink before heading out into town.
Excellent
10.0
Pros: Breakfast was great and really tasty. It was more local than western, which I prefer. The fruit was fresh and the noodles were ideal. The room was wonderful, clean and well designed. The wifi was not bad too and the hotel was very helpful for tourists, especially with things like guides on how to cross the road. The bar on the roof was incredible too!
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Details
Reviews
Overall 9.1 Excellent
Based on 525 reviews
Location
9.6
Service
9.4
WiFi
9.2
Vibe
9.1
Breakfast
8.7
Cleanliness
8.7
Bar
8.5
Amenities
7.8
Room
6.5
Value
6.1
Service
9.4
Location
9.4
Vibe
9.2
Breakfast
8.8
Cleanliness
8.8
Bar
8.6
Amenities
8.1
Room
7.1
Value
5.8
Location
9.7
Service
9.4
Vibe
8.9
Cleanliness
8.7
Breakfast
8.6
Bar
8.3
Amenities
7.9
Value
6.1
Room
5.2
Service
9.4
Location
9.3
Cleanliness
8.9
Breakfast
8.7
Room
6.3
Service
9.5
Breakfast
8.6
Room
5.6
Comfort
4.8
9.0 Excellent
Pros: Great central location, friendly helpful staff. Good comfortable room Nice roof top bar We had to check out early in the morning and so were given a take out breakfast which was a lovely gesture - thank you
Cons:
8.3 Excellent
Pros: Location was directly in Hanoi old town, we were able to walk to all spots we wanted to see in this area. Very kind staff that was helpful with all requests, they also had many offers and ideas for visiting the city or other regions in Vietnam.
Cons: Wifi was good in reception / dining area, but very bad in the room. Staff was noting down this issue and was going to check after we left. For checkout some more time is needed as you might be used to.
10.0 Excellent
Pros: The excellent service, great facilities, central location and the price.
Cons: Nothing.
10.0 Excellent
Pros: Staff are all very friendly and helpful. Location is great - right in the heart of the Old Quarter, and very close to the lake. The rooftop bar is a great place to have an evening drink before heading out into town.
Cons:
10.0 Excellent
Pros: Breakfast was great and really tasty. It was more local than western, which I prefer. The fruit was fresh and the noodles were ideal. The room was wonderful, clean and well designed. The wifi was not bad too and the hotel was very helpful for tourists, especially with things like guides on how to cross the road. The bar on the roof was incredible too!
Cons: Maybe the staff were a bit overbearing? The booking was for a female guest who was on her own, as such she felt that they were looking after her a bit too much. The views were not ideal from my room but I knew what to expect.
Silk Collection Hotel & Spa is in the heart of Hanoi, within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Hanoi? This hotel features 646 square feet (60 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Serenity Villa Hotel in Hanoi (Hoan Kiem), you'll be steps from St. Joseph's Cathedral and 7 minutes by foot from Hoan Kiem Lake. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Overall 9.0 Excellent
Based on 1,983 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.8
Pros: Hotel is OK. Staff is great, kind and helpful. Street is quiet. Breakfast was OK but variety is not amazing. Room was clean. Good value for price.
Excellent
10.0
Pros: Friendly staff and super good location.
Good
7.4
Pros: Great value for money
Excellent
8.0
Pros: Hau was an excellent host. Very helpful and went out of his way to assist us!! Thank you Hau!
Excellent
8.0
Excellent
9.0
Pros: We had a great stay. We walked everywhere from the hotel. It was located in a little alley which was the best since all the streets in Hanoi are super loud and our room was very quiet. The staff was very attentive and caring and they kept our extra luggage when we would take a day trip. We would definetely recommend this hotel!
Excellent
9.6
Pros: The Staff Breakfast Location
Good
7.5
Pros: Very tasty breakfast with selection of choices. Great location - in the heart of the Old Quarter but still quiet at night. Spacious rooms. Helpful and nice staff.
Details
Reviews
Overall 9.0 Excellent
Based on 1,983 reviews
Service
9.6
Location
9.4
Breakfast
8.1
Pool
8.0
Room
8.0
Comfort
7.9
WiFi
6.6
Service
9.5
Location
9.5
Breakfast
8.1
Comfort
7.9
Room
7.9
Service
9.6
Location
9.3
Breakfast
8.4
Comfort
8.4
Room
8.2
Service
9.3
Location
9.3
Breakfast
8.4
Room
7.7
8.8 Excellent
Pros: Hotel is OK. Staff is great, kind and helpful. Street is quiet. Breakfast was OK but variety is not amazing. Room was clean. Good value for price.
Cons: Being asked directly to review with high score. AC was noisy.
10.0 Excellent
Pros: Friendly staff and super good location.
Cons:
7.4 Good
Pros: Great value for money
Cons: Breakfast was pretty poor
8.0 Excellent
Pros: Hau was an excellent host. Very helpful and went out of his way to assist us!! Thank you Hau!
Cons:
8.0 Excellent
Pros:
Cons: Breakfasts could have been better. Very limited choice.
9.0 Excellent
Pros: We had a great stay. We walked everywhere from the hotel. It was located in a little alley which was the best since all the streets in Hanoi are super loud and our room was very quiet. The staff was very attentive and caring and they kept our extra luggage when we would take a day trip. We would definetely recommend this hotel!
Cons:
9.6 Excellent
Pros: The Staff Breakfast Location
Cons: We had a wonderful stay! The staff was very nice and helpful. They gave us tips on where to go and were very polite. We were also upgraded to a bigger room for free! The breakfast was small but was very good with fresh bread, we did not get bored of the breakfast during our stay. The location is very central , it can be hard to find and the alley is a bit sketchy but not dangerous. I will gladly recommend this place to anyone!!
7.5 Good
Pros: Very tasty breakfast with selection of choices. Great location - in the heart of the Old Quarter but still quiet at night. Spacious rooms. Helpful and nice staff.
Cons: Initial issues with checking in.
With a stay at Serenity Villa Hotel in Hanoi (Hoan Kiem), you'll be steps from St. Joseph's Cathedral and 7 minutes by foot from Hoan Kiem Lake. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request).
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam. With spectacular views in every room, dedicated staff, and outstanding facilities, the Meliá Hanoi is perfect for anyone looking to melt the city’s hustle and bustle away and experience the ultimate in rest and relaxation.
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Overall 8.9 Excellent
Based on 4,155 reviews
All reviews
- All reviews
- Business
- Couples
- Solo
- Families
Excellent
10.0
Pros: The friendly staff. Was treated so nicely we felt like royalty. The room was amazing, the food was amazing! Will definitely be back!
Excellent
10.0
Pros: Melia were outstanding. We travelled with our infant son and they gave us a great crib and also a baby bath with baby toiletries. This was beyond what we normally get. The food was excellent and the staff were friendly and welcoming. The pool was good and they had a great fitness room. Good work Melia!
Excellent
9.0
Pros: Beautiful hotel! Loved the room and the staff were great.
Excellent
10.0
Pros: One word: perfect
Excellent
10.0
Pros: Massive room, but it was a deluxe. The food was good. Staff extremely friendly. A true 5 star hotel close to the old quarter. Luxurious from the moment you enter.
Excellent
9.4
Pros: Breakfast was great, the room is nice and clean, staff is wonderful.
Excellent
9.2
Pros: Toilet was well designed and maintained..... Breakfast desserts were great as well..
Details
Reviews
Overall 8.9 Excellent
Based on 4,155 reviews
Breakfast
9.3
Location
9.0
Cleanliness
8.9
Room
8.9
Bar
8.9
Comfort
8.8
Service
8.7
Food
8.6
WiFi
8.3
Vibe
7.9
Amenities
7.5
Value
6.8
Location
9.2
Service
9.0
Food
8.9
Breakfast
8.9
Room
8.6
Vibe
7.1
Breakfast
9.2
Location
8.8
Room
8.6
Service
8.6
Comfort
8.4
Wellness
7.9
Vibe
7.5
Amenities
7.2
Value
6.5
Breakfast
9.2
Comfort
8.9
Room
8.5
Location
8.5
Service
8.3
Location
9.2
Service
8.7
Comfort
8.4
Room
8.2
Amenities
7.3
Vibe
7.0
10.0 Excellent
Pros: The friendly staff. Was treated so nicely we felt like royalty. The room was amazing, the food was amazing! Will definitely be back!
Cons: Nothing - everything was awesome
10.0 Excellent
Pros: Melia were outstanding. We travelled with our infant son and they gave us a great crib and also a baby bath with baby toiletries. This was beyond what we normally get. The food was excellent and the staff were friendly and welcoming. The pool was good and they had a great fitness room. Good work Melia!
Cons: The hotel could be a bit more environmentally friendly. While they had paper straws, they came in wrappers which had plastic in them. They also still use the mini bath products that come in small plastic containers.
9.0 Excellent
Pros: Beautiful hotel! Loved the room and the staff were great.
Cons: For Vietnam everything was overpriced. The food and services were awesome but only worth the price when I wasn't yet familiar with the city.
10.0 Excellent
Pros: One word: perfect
Cons: Nothing
10.0 Excellent
Pros: Massive room, but it was a deluxe. The food was good. Staff extremely friendly. A true 5 star hotel close to the old quarter. Luxurious from the moment you enter.
Cons: Our stay was actually faultless
9.4 Excellent
Pros: Breakfast was great, the room is nice and clean, staff is wonderful.
Cons:
9.2 Excellent
Pros: Toilet was well designed and maintained..... Breakfast desserts were great as well..
Cons: The outdated Entertainment System.. Not even HD Quality channels are available.. Breakfast selection was limited on chicken and seafood options.. All meat were mixed with Beef and Pork.. This is an issue for people with dietary restrictions..
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam. With spectacular views in every room, dedicated staff, and outstanding facilities, the Meliá Hanoi is perfect for anyone looking to melt the city’s hustle and bustle away and experience the ultimate in rest and relaxation.
Hanoi Pearl Hotel is centrally located in Hanoi, a 4-minute walk from Hang Gai Street and 5 minutes by foot from St. Joseph's Cathedral. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is available for a surcharge.
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Overall 8.9 Excellent
Based on 2,093 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: Helpful staff, nice location. Close to most things.
Excellent
9.7
Pros: Room was stunning with classic molding, hard wood floors and a huge shower. Front desk agent offered to check me in hours early when I only asked to check a bag. The entire staff was attentive and helpful.
Excellent
8.0
Pros: Great location and good service.
Excellent
8.3
Pros: Location
Excellent
9.0
Pros: The location of the hotel was super convenient and easy to remember. It is only a street away from Hoan Kiem lake and despite it being in the heart of the Old Quarter it is in a less hustle and bustle street so it was nice to come back to after exploring the craziness of the city. The hotel itself was very beautiful and the room very comfortable and clean. The staff was also very friendly and kind, we made sure to ask for restaurant recommendations nearby and were never disappointed. We found bahn mi and bun cha that was delicious with their help. Had a great stay!
Excellent
9.0
Pros: Excellent location in the Old Quarter near the Hoan Kiem Lake (on a relatively quiet road for Hanoi). The roof top bar had a good view of the lake and city and was a relaxing space. Service at breakfast was excellent and personalised with a very good selection of fruit, pastries, cooked dishes etc to suit all tastes. The staff were very pleasant and helpful. Would definitely stay there again.
Excellent
8.0
Pros: Location is very good.
Good
7.5
Excellent
10.0
Pros: Heart of tourist zone. Amazing staff. Would stay again. Excellent English.
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Details
Reviews
Overall 8.9 Excellent
Based on 2,093 reviews
WiFi
9.7
Location
9.6
Service
9.5
Breakfast
8.8
Food
8.0
Room
7.8
Wellness
4.7
Pool
0.0
Service
9.8
Location
9.7
Breakfast
8.5
Room
7.4
Service
9.6
Location
9.4
Breakfast
8.9
Cleanliness
8.7
Room
7.1
Comfort
6.8
Service
9.5
Location
9.3
Breakfast
8.9
Room
7.3
Comfort
7.2
Location
9.6
8.8 Excellent
Pros: Helpful staff, nice location. Close to most things.
Cons: Breakfast could be more diverse, especially more fruits could be welcomed
9.7 Excellent
Pros: Room was stunning with classic molding, hard wood floors and a huge shower. Front desk agent offered to check me in hours early when I only asked to check a bag. The entire staff was attentive and helpful.
Cons: Although the entire old quarter area is bustling and loud, there are two bars directly across the narrow street from the window our room faced. The noise on the weekend did not quiet down until after midnight.
There was also a minor issue with the hot water not getting very hot, and although the staff was apologetic, they could not remedy this issue before we checked out.
8.0 Excellent
Pros: Great location and good service.
Cons: I had no complaints about anything
8.3 Excellent
Pros: Location
Cons: Breakfast
9.0 Excellent
Pros: The location of the hotel was super convenient and easy to remember. It is only a street away from Hoan Kiem lake and despite it being in the heart of the Old Quarter it is in a less hustle and bustle street so it was nice to come back to after exploring the craziness of the city. The hotel itself was very beautiful and the room very comfortable and clean. The staff was also very friendly and kind, we made sure to ask for restaurant recommendations nearby and were never disappointed. We found bahn mi and bun cha that was delicious with their help. Had a great stay!
Cons: The only part that was a little odd was that during one night the cleaning service (I think?) tried to enter our room at 3 AM despite us having the 'Do Not Disturb' light on AND having the door dead-bolted. It was mostly weird because they tried to open the door three times. It was a little unsettling, when we spoke with the front desk, they kind of acted like that was a common occurrence. Regardless, we always made sure to carry our passports with us and lock anything else in the safe and we always made sure to deadbolt the door, but just a heads up.
9.0 Excellent
Pros: Excellent location in the Old Quarter near the Hoan Kiem Lake (on a relatively quiet road for Hanoi). The roof top bar had a good view of the lake and city and was a relaxing space. Service at breakfast was excellent and personalised with a very good selection of fruit, pastries, cooked dishes etc to suit all tastes. The staff were very pleasant and helpful. Would definitely stay there again.
Cons:
8.0 Excellent
Pros: Location is very good.
Cons:
7.5 Good
Pros:
Cons: Did not like the food. Breakfast was pretty bad. Compared to other area hotels services and room was sub par.
10.0 Excellent
Pros: Heart of tourist zone. Amazing staff. Would stay again. Excellent English.
Cons: Nothing.
Hanoi Pearl Hotel is centrally located in Hanoi, a 4-minute walk from Hang Gai Street and 5 minutes by foot from St. Joseph's Cathedral. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is available for a surcharge.
With a stay at Apricot Hotel in Hanoi (Hoan Kiem), you'll be a 4-minute walk from St. Joseph's Cathedral and 8 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Overall 8.9 Excellent
Based on 1,929 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Location is excellent, right in front of the central park Room was very nicely furnished and with a great view Staff were professional and courteous Breakfast was according to anyone‘s taste The owners of the hotle own also a art gallery and I suppose they are passionate about art and the hotel itself is like a art gallery, just loved it
Excellent
10.0
Pros: Perfect location, beautiful decor, very clean, staff is polite and helpful.
Great view from the rooftop bar and the library.
Comfy beds, great amenities, free wi-fi, and cable TV.
Okay
5.1
Pros: Great location and faciliitiew
Excellent
10.0
Pros: Great location, clean and stylish, warm and friendly atmosphere, professional service, quiet!
Mediocre
3.0
Pros: Nice hotel.nice rooms.
Excellent
9.0
Pros: location was great and staff were extremely helpful and courteous. we liked the pool and bar facilities at the rooftop too
Good
7.9
Pros: Very friendly staff, clean room, hotel position.
Details
Reviews
Overall 8.9 Excellent
Based on 1,929 reviews
Location
9.7
WiFi
9.5
Vibe
9.0
Bar
8.7
Service
8.0
Room
7.6
Amenities
7.6
Pool
7.5
Breakfast
6.7
Comfort
5.9
Value
4.3
Wellness
3.9
Location
9.8
Vibe
8.3
Service
8.1
Room
7.1
Amenities
6.9
Breakfast
6.9
Pool
6.8
Comfort
6.0
Value
4.3
Wellness
3.3
Location
9.8
Vibe
8.8
Amenities
7.9
Service
7.8
Room
7.5
Pool
7.4
Breakfast
6.2
Location
9.8
Vibe
8.7
Amenities
7.6
Service
7.4
Room
6.5
Service
8.1
10.0 Excellent
Pros: Location is excellent, right in front of the central park Room was very nicely furnished and with a great view Staff were professional and courteous Breakfast was according to anyone‘s taste The owners of the hotle own also a art gallery and I suppose they are passionate about art and the hotel itself is like a art gallery, just loved it
Cons: They did not advertise that there was construction work by the pool that made it impossible to use, but I did not have the time to go anyway The saunas are very small and there are just small towels, please provide big ones
10.0 Excellent
Pros: Perfect location, beautiful decor, very clean, staff is polite and helpful.
Great view from the rooftop bar and the library.
Comfy beds, great amenities, free wi-fi, and cable TV.
Cons: Pool is on the rooftop, so can't swim when the weather is cold.
5.1 Okay
Pros: Great location and faciliitiew
Cons: Lack of hygiene. Found many ants in the bed. Also the rooftop bar staff has abusive practices
10.0 Excellent
Pros: Great location, clean and stylish, warm and friendly atmosphere, professional service, quiet!
Cons: Our room was very nice but quite small. The rooftop bar was a bit disappointing, didn’t have a bar feeling to it, seemed to be neglected.
3.0 Mediocre
Pros: Nice hotel.nice rooms.
Cons: There is a construction site directly next to the hotel.the noise was unbearable!! From 7.45am in the morning to about 6.30pm. Constant noise.terrible!!!
9.0 Excellent
Pros: location was great and staff were extremely helpful and courteous. we liked the pool and bar facilities at the rooftop too
Cons:
7.9 Good
Pros: Very friendly staff, clean room, hotel position.
Cons: For a 5 star hotel, breakfast is, in my opinion, below standard (small range of products, lack of products in presentation plates, the surface of the room was not a 5 stars standard)
With a stay at Apricot Hotel in Hanoi (Hoan Kiem), you'll be a 4-minute walk from St. Joseph's Cathedral and 8 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Hanoi Old Town Hotel is in the heart of Hanoi, within a 5-minute walk of Hanoi Old City Gate and Dong Xuan Market. Featured amenities include limo/town car service, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Overall 8.8 Excellent
Based on 231 reviews
All reviews
- All reviews
Excellent
9.4
Pros: All of the staff here were very kind, helpful and hospitable. They were enthusiastic about my visit, plans and making sure I had everything I needed. They even stored my bag for me after checking out and during a hot sweaty day of trekking around the city offered me to shower in their spare shower before I got on my overnight bus. If you need anything at all Lily is your girl!
Good
7.7
Pros: Great breakfast and it's included in your room price. Lots of choices and a nice way to start your day. Good location and close to many tourist destinations. Staff was extremely friendly and even printed off our visa papers for us.
Details
Reviews
Overall 8.8 Excellent
Based on 231 reviews
Location
9.8
Breakfast
9.6
Service
9.6
Cleanliness
8.9
Room
8.7
Amenities
8.6
Comfort
7.6
9.4 Excellent
Pros: All of the staff here were very kind, helpful and hospitable. They were enthusiastic about my visit, plans and making sure I had everything I needed. They even stored my bag for me after checking out and during a hot sweaty day of trekking around the city offered me to shower in their spare shower before I got on my overnight bus. If you need anything at all Lily is your girl!
Cons:
7.7 Good
Pros: Great breakfast and it's included in your room price. Lots of choices and a nice way to start your day. Good location and close to many tourist destinations. Staff was extremely friendly and even printed off our visa papers for us.
Cons: Room was mostly clean, but the bathroom/shower area was a bit grimy from age. The bigger issue was that the Wi-Fi completely stopped working (we were on the sixth floor) during our last two days there. It wasn't a huge deal, but not ideal.
Hanoi Old Town Hotel is in the heart of Hanoi, within a 5-minute walk of Hanoi Old City Gate and Dong Xuan Market. Featured amenities include limo/town car service, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8.7 Excellent
Based on 5,612 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Excellent
8.3
Excellent
10.0
Pros: This is a modern business hotel with all the international facilities expected. We were there for one night in Hanoi to rest up before the long flight back to the States after adventuring a few weeks in remote villages. Staff were efficient and helpful. We had good views of the lake from our 15th floor room. The hotel was in quick easy walking distance of a good "French" restaurant and a "French" bakery. The cafe in the hotel was pleasant. Did not use the hotel restaurant.
Mediocre
3.8
Excellent
10.0
Pros: Rooms were spacious and clean. Staff friendly and helpful. Pacific Club was exceptional, good food and wine during cocktail time, great place for a coffee or cool drink other times.
Good
7.9
Pros: very busy corner area location. when checking in we paid extra for upgrade to suite - has 02 rooms connected and share same foyer.but not what expected paying USD100 ADDITIONAL UPGRADE PER NIGHT.. some issues with keys but sorted out by hotel. breakfast is so.. so... room lighting is so .. so. main lobby represent nice, but room is a bit old compare to other Pan Pacific hotel. kids did mess up slight when they order room-services. Hotel staff did clean up , but they did not clean up to our expectation.. could have do better cleaning. Overall good clean hotel and reasonable budget for family stay.
Details
Reviews
Overall 8.7 Excellent
Based on 5,612 reviews
Service
9.1
Bar
9.0
Breakfast
8.7
Location
8.3
Room
7.6
WiFi
6.6
Comfort
5.2
Service
9.0
Breakfast
8.4
Location
8.3
Room
6.2
Value
6.1
WiFi
5.3
Comfort
4.3
Bar
9.1
Service
9.1
Breakfast
8.7
Room
8.5
Location
7.9
Value
6.1
Comfort
5.7
Bar
9.1
Service
8.7
Breakfast
8.5
Location
8.2
Room
7.2
Comfort
4.8
Service
9.4
Bar
9.2
Location
8.7
Room
7.7
Amenities
7.5
10.0 Excellent
Pros: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Cons: Nothing to dislike.
8.3 Excellent
Pros:
Cons: Exit to pool from changing room must pass through public corridor. Poor choice , almost non existent, for vegetarian food.
10.0 Excellent
Pros: This is a modern business hotel with all the international facilities expected. We were there for one night in Hanoi to rest up before the long flight back to the States after adventuring a few weeks in remote villages. Staff were efficient and helpful. We had good views of the lake from our 15th floor room. The hotel was in quick easy walking distance of a good "French" restaurant and a "French" bakery. The cafe in the hotel was pleasant. Did not use the hotel restaurant.
Cons: City pollution. But kudos to the hotel, inside the building the air felt clean, the AC must have good filters?
3.8 Mediocre
Pros:
Cons: You’re not getting what you see in the pictures. Also the rooms are not clean.
10.0 Excellent
Pros: Rooms were spacious and clean. Staff friendly and helpful. Pacific Club was exceptional, good food and wine during cocktail time, great place for a coffee or cool drink other times.
Cons: Nothing
7.9 Good
Pros: very busy corner area location. when checking in we paid extra for upgrade to suite - has 02 rooms connected and share same foyer.but not what expected paying USD100 ADDITIONAL UPGRADE PER NIGHT.. some issues with keys but sorted out by hotel. breakfast is so.. so... room lighting is so .. so. main lobby represent nice, but room is a bit old compare to other Pan Pacific hotel. kids did mess up slight when they order room-services. Hotel staff did clean up , but they did not clean up to our expectation.. could have do better cleaning. Overall good clean hotel and reasonable budget for family stay.
Cons:
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Conveniently located in the heart of the Hanoi central business district, the hotel is approximately a 40-minute drive from Noi Bai International Airport and only 5 minutes from the city center. With its distinctive French architecture, excellent services and facilities, Mövenpick Hotel Hanoi is specially tailored to meet the needs of corporate travelers.
Overall 8.6 Excellent
Based on 4,545 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: Great staff, clean rooms, very nice
Okay
5.1
Excellent
10.0
Pros: Luxurious feel
Excellent
10.0
Pros: Great friendly service and location
Excellent
10.0
Pros: The 2 hotel drivers were a great help taking me round the city to my business meetings Food was great quality
Excellent
9.2
Pros: Nice staff, early check-in free of charge, good location, cleanliness
Excellent
10.0
Pros: Breakfast was very good.Great location.The staff are exceptional.We will stay there again.
Excellent
8.8
Pros: Great central location to reach both the business areas and Hanoi old town areas. Smart hotel, clean and well appointed rooms - very clean and comfortable. Staff were very friendly and spoke great English.
Excellent
10.0
Pros: Perfect and comfortable room, bed and bathroom - to relax after working day.
Okay
4.6
Pros: Nothing
Details
Reviews
Overall 8.6 Excellent
Based on 4,545 reviews
Location
9.2
Service
9.0
Breakfast
8.9
Room
7.9
Value
7.0
Comfort
5.9
WiFi
4.8
Service
9.2
Location
9.1
Breakfast
8.9
Room
7.4
Vibe
7.3
Value
7.0
Comfort
5.8
Location
9.1
Breakfast
8.8
Service
8.5
Value
7.6
Room
7.4
Vibe
7.2
Comfort
5.5
Location
9.2
Service
8.9
Breakfast
8.9
Cleanliness
8.8
Vibe
7.8
Room
7.7
Amenities
6.9
Location
9.3
Breakfast
9.1
Cleanliness
8.8
Service
8.7
Room
7.6
10.0 Excellent
Pros: Great staff, clean rooms, very nice
Cons:
5.1 Okay
Pros:
Cons: Arrived late and was very tired. Was given a room they knew had non-functioning air conditioner.Vietnam in summer is not place to be without AC. They pretended they didn't know, but the room had evidence of being rejected by other guests. Finally got different room next day. Inexcusable behavior on part of hotel.
10.0 Excellent
Pros: Luxurious feel
Cons: Room felt a little humid/damp.
10.0 Excellent
Pros: Great friendly service and location
Cons: No bar access
10.0 Excellent
Pros: The 2 hotel drivers were a great help taking me round the city to my business meetings Food was great quality
Cons: N/a
9.2 Excellent
Pros: Nice staff, early check-in free of charge, good location, cleanliness
Cons: Extremely overpriced breakfast
10.0 Excellent
Pros: Breakfast was very good.Great location.The staff are exceptional.We will stay there again.
Cons:
8.8 Excellent
Pros: Great central location to reach both the business areas and Hanoi old town areas. Smart hotel, clean and well appointed rooms - very clean and comfortable. Staff were very friendly and spoke great English.
Cons: Not many good eateries/bars around - if you’re looking for a more authentic Hanoi experience then stay closer to the old quarter where there’s a lot more going on.
10.0 Excellent
Pros: Perfect and comfortable room, bed and bathroom - to relax after working day.
Cons: Perfect stay, but a little pricey as for Hanoi.
4.6 Okay
Pros: Nothing
Cons: Not good very old
Conveniently located in the heart of the Hanoi central business district, the hotel is approximately a 40-minute drive from Noi Bai International Airport and only 5 minutes from the city center. With its distinctive French architecture, excellent services and facilities, Mövenpick Hotel Hanoi is specially tailored to meet the needs of corporate travelers.
Ideally located in the stylish French Quarter of Hanoi, the iconic Hilton Hanoi Opera is a landmark hotel right next to Hanoi Opera House. Within a short walk of Hanoi's central business district, Vietnam National Museum of History, Hoan Kiem Lake and Hanoi Old Quarter, the hotel is the perfect place to stay on your business or leisure trips to Vietnam.
Stretch out in a spacious Guest Room with separate sleeping and working areas decorated in Vietnamese traditional style. All 264 rooms offer thoughtful amenities including WiFi and daily newspapers. Connecting rooms make a great option for groups and families. Upgrade to an Executive Room to enjoy panoramic views of Hanoi Opera House over complimentary buffet breakfast and evening canapés in the Executive Lounge. All suites feature comforts from home, with 775 sq. ft. and an in-suite refrigerator, ideal for entertaining. Relax and pick from an extensive range of cable TV channels on the 46-inch flat-screen TV.
Don't neglect your fitness routine and take advantage of the fully-equipped fitness centre. There is also an outdoor pool perfect for an afternoon in the sun.
Sample specialities from all the corners of Vietnam and beyond at Ba Mien restaurant or enjoy international favourites at Chez Manon. Challenge colleagues to pool or darts over cocktails with a lively crowd at JJ's Sports Bar. Stop by and enjoy a light bite for breakfast or lunch at the Lobby Lounge. It is ideal for people on the go and it serves pastries. Definitely, don't miss The Bakery, our intimate café with an extensive range of homemade breads, sandwiches, pastries, cakes and chocolates.
Whether you’re planning an exclusive event, small meeting, or large conference, Hilton Hanoi Opera is the ideal venue. Our proximity to the central business district makes the hotel an ideal choice for your next event. With natural daylight and beautiful views, Hilton Hanoi Opera is a great place to plan your wedding in style.
Overall 8.6 Excellent
Based on 3,338 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: Room was great and the breakfast buffet was wonderful.
Okay
4.0
Pros: staffs were good and kindful
Good
7.1
Pros: Location and comfy bed.
Excellent
8.0
Pros: Great Service and friendly staff
Great Location
Beautiful lobby
Excellent
8.0
Pros: Great breakfast and concierge Trung was excellent
Good
7.1
Good
7.0
Pros: Lovely spacious dexlux room with double bed. Plenty of space for the two of us. Comfortable room in a comfortable hotel. Very clean with nice breakfast. Just what you would expect from a Hilton hotel. Good location, walking distance from all the shopping in the Old Quarter. Sound proofed well so that not much traffic noise came through.
Details
Reviews
Overall 8.6 Excellent
Based on 3,338 reviews
Location
9.5
Comfort
8.6
Breakfast
8.6
Service
8.5
Room
7.2
Value
6.7
WiFi
6.2
Bar
5.4
Amenities
5.2
Vibe
4.5
Location
9.3
Service
8.5
Breakfast
8.4
Comfort
8.4
Food
7.0
Value
6.4
Room
6.2
Amenities
5.2
Vibe
4.2
Location
9.5
Breakfast
8.6
Comfort
8.6
Service
8.5
Cleanliness
7.2
Room
7.0
Value
6.9
Amenities
4.9
Vibe
3.8
Location
9.5
Comfort
8.8
Breakfast
8.6
Service
8.5
Room
6.9
Pool
6.6
Vibe
3.8
Location
9.6
Comfort
8.9
Service
8.7
Breakfast
8.3
Room
6.6
Amenities
5.2
Vibe
4.2
10.0 Excellent
Pros: Room was great and the breakfast buffet was wonderful.
Cons:
4.0 Okay
Pros: staffs were good and kindful
Cons: in room fascilities , bed linen and accessories are very poor. room is so dull room look is not attractive
7.1 Good
Pros: Location and comfy bed.
Cons: The rooms are dated and the overall service can be improved. Overpriced too.
8.0 Excellent
Pros: Great Service and friendly staff
Great Location
Beautiful lobby
Cons: It didn't feel like a five star hotel when I was in the room. It wasn't bad but not like a five star hotel.
8.0 Excellent
Pros: Great breakfast and concierge Trung was excellent
Cons: JJs bar really needs updating
7.1 Good
Pros:
Cons: Dated furnishings, very different from other Hilton’s our room was not executive standard!!
7.0 Good
Pros: Lovely spacious dexlux room with double bed. Plenty of space for the two of us. Comfortable room in a comfortable hotel. Very clean with nice breakfast. Just what you would expect from a Hilton hotel. Good location, walking distance from all the shopping in the Old Quarter. Sound proofed well so that not much traffic noise came through.
Cons: Some would say the hotel decor is a bit dated but this didn’t bother us. Staff were not very friendly but they were efficient.
Ideally located in the stylish French Quarter of Hanoi, the iconic Hilton Hanoi Opera is a landmark hotel right next to Hanoi Opera House. Within a short walk of Hanoi's central business district, Vietnam National Museum of History, Hoan Kiem Lake and Hanoi Old Quarter, the hotel is the perfect place to stay on your business or leisure trips to Vietnam.
Stretch out in a spacious Guest Room with separate sleeping and working areas decorated in Vietnamese traditional style. All 264 rooms offer thoughtful amenities including WiFi and daily newspapers. Connecting rooms make a great option for groups and families. Upgrade to an Executive Room to enjoy panoramic views of Hanoi Opera House over complimentary buffet breakfast and evening canapés in the Executive Lounge. All suites feature comforts from home, with 775 sq. ft. and an in-suite refrigerator, ideal for entertaining. Relax and pick from an extensive range of cable TV channels on the 46-inch flat-screen TV.
Don't neglect your fitness routine and take advantage of the fully-equipped fitness centre. There is also an outdoor pool perfect for an afternoon in the sun.
Sample specialities from all the corners of Vietnam and beyond at Ba Mien restaurant or enjoy international favourites at Chez Manon. Challenge colleagues to pool or darts over cocktails with a lively crowd at JJ's Sports Bar. Stop by and enjoy a light bite for breakfast or lunch at the Lobby Lounge. It is ideal for people on the go and it serves pastries. Definitely, don't miss The Bakery, our intimate café with an extensive range of homemade breads, sandwiches, pastries, cakes and chocolates.
Whether you’re planning an exclusive event, small meeting, or large conference, Hilton Hanoi Opera is the ideal venue. Our proximity to the central business district makes the hotel an ideal choice for your next event. With natural daylight and beautiful views, Hilton Hanoi Opera is a great place to plan your wedding in style.
The 5-star Hotel de l'Opera Hanoi is located in the center of Hanoi, close to the Opera House. Just 3 minutes walk from Hoan Kiem Lake and the Old Quarter, the 107 rooms and suites are a sanctuary of comfort, with hand picked luxurious amenities and 21st Century technology. Restaurants, bar, four-season swimming pool and free WIFI combine to deliver memorable operatic moments for both business and leisure travellers.
Overall 8.6 Excellent
Based on 2,634 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
8.3
Pros: Excellent location, comfy bed, friendly staff, fantastic Vietnamese coffee in the bar (warning - it’s extra strong too!)
Excellent
9.6
Pros: The staff is very friendly, and very helpful, lovely hotel, loved the room, very clean and comfortable. I highly recommend it
Excellent
9.1
Pros: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.
Excellent
8.0
Pros: Strategic location
Excellent
8.0
Pros: Very helpful, friendly staff. Good Breakfast. Transfers handled well
Excellent
9.6
Pros: Very swish and lovely but not too big. Staff were incredibly helpful and nothing too much trouble. Loved our suite and the roll top bath! I will be back!
Excellent
9.6
Pros: Best location, the design is nice And the breakfast is amazing, a la carte and buffet included, fresh coconut in the morning.
Details
Reviews
Overall 8.6 Excellent
Based on 2,634 reviews
Location
9.6
Service
9.0
Breakfast
8.3
Vibe
7.5
Room
7.4
Value
6.2
Cleanliness
5.9
WiFi
5.6
Location
9.4
Bar
9.1
Service
8.8
Breakfast
8.2
Room
7.4
Value
7.0
Cleanliness
6.4
Location
9.7
Service
8.9
Breakfast
8.2
Room
7.0
Vibe
6.7
Value
6.4
Cleanliness
5.9
Location
9.4
Bar
9.2
Service
8.8
Breakfast
8.3
Room
7.7
Vibe
7.2
Cleanliness
5.9
Value
5.8
Location
9.7
Service
9.0
Breakfast
8.4
Room
7.0
Cleanliness
6.2
Value
6.1
8.3 Excellent
Pros: Excellent location, comfy bed, friendly staff, fantastic Vietnamese coffee in the bar (warning - it’s extra strong too!)
Cons: A bit pricey for what it offers
9.6 Excellent
Pros: The staff is very friendly, and very helpful, lovely hotel, loved the room, very clean and comfortable. I highly recommend it
Cons:
9.1 Excellent
Pros: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.
Cons: Not really something to complain, good hotel
8.0 Excellent
Pros: Strategic location
Cons:
8.0 Excellent
Pros: Very helpful, friendly staff. Good Breakfast. Transfers handled well
Cons: Room was very dark. Pool area very small. pool small
9.6 Excellent
Pros: Very swish and lovely but not too big. Staff were incredibly helpful and nothing too much trouble. Loved our suite and the roll top bath! I will be back!
Cons: Nothing
9.6 Excellent
Pros: Best location, the design is nice And the breakfast is amazing, a la carte and buffet included, fresh coconut in the morning.
Cons:
The 5-star Hotel de l'Opera Hanoi is located in the center of Hanoi, close to the Opera House. Just 3 minutes walk from Hoan Kiem Lake and the Old Quarter, the 107 rooms and suites are a sanctuary of comfort, with hand picked luxurious amenities and 21st Century technology. Restaurants, bar, four-season swimming pool and free WIFI combine to deliver memorable operatic moments for both business and leisure travellers.
Located in Hanoi (Long Bien), New Era Hotel and Villa is within a 10-minute drive of Hanoi Opera House and Hoan Kiem Lake. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
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Overall 8.7 Excellent
Based on 119 reviews
All reviews
- All reviews
Excellent
9.6
Pros: The staff, the room
Excellent
10.0
Pros: I have lived in this hotel for over ten years. Very nice hotel in Hanoi.
Excellent
10.0
Pros: The was friendly . The breakfast was fresh and delicious. David Quang at the tour desk was kind and helpful
Excellent
9.6
Pros: Bed was super comfortable. Quiet place, only a few mins away from old quarter. Friendly staff and a sparkling clean facility.
Excellent
8.8
Pros: Friendly staff and nice and clean hotel with swimming pool. Clean rooms and ok breakfast.
Good
6.3
Pros: fair value
Good
7.9
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Details
Reviews
Overall 8.7 Excellent
Based on 119 reviews
Service
10.0
Cleanliness
9.2
Comfort
8.6
Vibe
8.5
Room
8.3
Location
7.8
Breakfast
6.4
9.6 Excellent
Pros: The staff, the room
Cons: Nothing
10.0 Excellent
Pros: I have lived in this hotel for over ten years. Very nice hotel in Hanoi.
Cons:
10.0 Excellent
Pros: The was friendly . The breakfast was fresh and delicious. David Quang at the tour desk was kind and helpful
Cons:
9.6 Excellent
Pros: Bed was super comfortable. Quiet place, only a few mins away from old quarter. Friendly staff and a sparkling clean facility.
Cons: Breakfast could be improved. Swimming pool water was cold.
8.8 Excellent
Pros: Friendly staff and nice and clean hotel with swimming pool. Clean rooms and ok breakfast.
Cons: Bread wasn’t that fresh
6.3 Good
Pros: fair value
Cons: aweful breakfast and in room food.
7.9 Good
Pros:
Cons: Breakfast wasn't great
Located in Hanoi (Long Bien), New Era Hotel and Villa is within a 10-minute drive of Hanoi Opera House and Hoan Kiem Lake. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Hanoi Rendezvous Hotel, you'll be centrally located in Hanoi, within a 10-minute walk of St. Joseph's Cathedral and Dong Xuan Market. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 8.5 Excellent
Based on 787 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: The staff in the hotel is very friendly and helped us with the tours to Halong Bay and Sa Pa. The room is very clean and we were perfectly satisfied with everything. Would definitely recommend this Hotel for a comfortable stay in Hanoi!
Excellent
9.0
Pros: Overall, I was extremely pleased with my experience. The staff were more than willing to accommodate me when we arrived in Hanoi after a long overnight bus.
Excellent
10.0
Pros: The staff were very friendly and went out their way to make sure our stay was as comfortable as possible
Excellent
10.0
Pros: The hotel manager is the biggest reason we are rating our stay 10/10. She arranged all our tours and made our lives a lot easier. We really enjoyed our trips to Halong Bay and Sapa so if you have not booked your tours yet, you can trust this hotel to do it for you. We were pleased with the rooms we stayed in as we were only looking for a safe, clean and comfortable beds. Location of the hotel is just perfect!
Excellent
10.0
Pros: The friendly and helpful staff, the services offered and especially the local area map and information
Details
Reviews
Overall 8.5 Excellent
Based on 787 reviews
Service
9.6
Location
9.6
Breakfast
8.9
Cleanliness
8.6
WiFi
8.4
Comfort
7.7
Room
7.6
Service
9.7
Location
9.7
Breakfast
9.1
Cleanliness
8.8
Comfort
7.5
Room
7.2
Service
9.7
Location
9.6
Breakfast
9.0
Cleanliness
8.6
Comfort
7.6
Room
6.6
Service
9.7
Location
9.5
Breakfast
8.8
Room
6.8
10.0 Excellent
Pros: The staff in the hotel is very friendly and helped us with the tours to Halong Bay and Sa Pa. The room is very clean and we were perfectly satisfied with everything. Would definitely recommend this Hotel for a comfortable stay in Hanoi!
Cons: -
9.0 Excellent
Pros: Overall, I was extremely pleased with my experience. The staff were more than willing to accommodate me when we arrived in Hanoi after a long overnight bus.
Cons:
10.0 Excellent
Pros: The staff were very friendly and went out their way to make sure our stay was as comfortable as possible
Cons: Nothing, they were fab!
10.0 Excellent
Pros: The hotel manager is the biggest reason we are rating our stay 10/10. She arranged all our tours and made our lives a lot easier. We really enjoyed our trips to Halong Bay and Sapa so if you have not booked your tours yet, you can trust this hotel to do it for you. We were pleased with the rooms we stayed in as we were only looking for a safe, clean and comfortable beds. Location of the hotel is just perfect!
Cons:
10.0 Excellent
Pros: The friendly and helpful staff, the services offered and especially the local area map and information
Cons:
With a stay at Hanoi Rendezvous Hotel, you'll be centrally located in Hanoi, within a 10-minute walk of St. Joseph's Cathedral and Dong Xuan Market. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Conveniently located in the bustling centre of Hanoi city, Hilton Garden Inn Hanoi is only 45 minutes drive from Noi Bai International Airport. Just minutes from Hanoi Opera House, the Old Quarter and many tourist destinations, the hotel is the perfect base for exploring the city, for both business and leisure travellers.
Choose from 87 welcoming guest rooms and suites and enjoy a spacious work area with ergonomic chair, a safe, a mini refrigerator and a 28-inch flat screen TV. Listen to your favourite music on the alarm clock/radio with MP3 connectivity, sleep deep on a comfortable Serta bed, refresh in the stylish bathroom which features either a bathtub or a walk-in shower, or stay connected with complimentary high-speed internet access. Upgrade to a suite for extra space and comfort in a separate living area.
Savour international favourites and local specialities in the Garden Grille Restaurant and grab a refreshing drink, a beer or a cocktail in the Garden Bar. Enjoy a snack at any time of the day or night from our convenient Pavilion Pantry, which offers a microwave, or dine in the comfort and privacy of your guest room with our evening room service.
Host a meeting or event in our flexible function room, which features the latest in audio/visual technology and enjoy complimentary use of the 24-hour business centre, offering a host of business services and amenities. Work out in the fully-equipped, 24-hour fitness centre.
Overall 8.4 Excellent
Based on 887 reviews
All reviews
- All reviews
- Business
- Couples
Good
7.5
Pros: Hotel is small but very comfortable
Okay
5.7
Pros: Front desk was great, facility and food was not, to me it's below Hilton Standard, most people stay there are business traveler. The first night we arrived the bed sheet and pillow wasn't change, we could still smell the person that slept there before. if you plan to stay 1 or 2 nights I guess it's OK
Excellent
10.0
Pros: Rooms are huge clean and comfy. Great breakfast with made to order eggs and coffees. All The staff are amazing but a special thanks to Thang (hope spelling is correct) from reception who really went out of her way to give us directions and tips on places to visit - one of the nicest people we have met in Vietnam.
Good
6.3
Pros: Only the wfi was excellent, and breakfast is okay.
Excellent
9.6
Pros: I loved a buffet breakfast.
Excellent
8.8
Pros: Clean, good location and friendly
Details
Reviews
Overall 8.4 Excellent
Based on 887 reviews
Location
9.3
Breakfast
8.7
Service
8.3
WiFi
7.6
Value
7.2
Room
7.2
Location
9.4
Breakfast
8.6
Service
7.7
Value
6.9
Room
6.3
Vibe
4.9
Location
9.4
Breakfast
8.6
Service
8.5
Room
6.3
7.5 Good
Pros: Hotel is small but very comfortable
Cons: The room size and cleanliness are very goodr
5.7 Okay
Pros: Front desk was great, facility and food was not, to me it's below Hilton Standard, most people stay there are business traveler. The first night we arrived the bed sheet and pillow wasn't change, we could still smell the person that slept there before. if you plan to stay 1 or 2 nights I guess it's OK
Cons: Everything, except front desk ladies staff, they were very helpful.
10.0 Excellent
Pros: Rooms are huge clean and comfy. Great breakfast with made to order eggs and coffees. All The staff are amazing but a special thanks to Thang (hope spelling is correct) from reception who really went out of her way to give us directions and tips on places to visit - one of the nicest people we have met in Vietnam.
Cons: Convenience store a little expensive im
6.3 Good
Pros: Only the wfi was excellent, and breakfast is okay.
Cons: I am a regular traveller, comparing other hotels staff and amenities it was not par for the standard. I feel the Hilton name also disgraced.
9.6 Excellent
Pros: I loved a buffet breakfast.
Cons:
8.8 Excellent
Pros: Clean, good location and friendly
Cons:
Conveniently located in the bustling centre of Hanoi city, Hilton Garden Inn Hanoi is only 45 minutes drive from Noi Bai International Airport. Just minutes from Hanoi Opera House, the Old Quarter and many tourist destinations, the hotel is the perfect base for exploring the city, for both business and leisure travellers.
Choose from 87 welcoming guest rooms and suites and enjoy a spacious work area with ergonomic chair, a safe, a mini refrigerator and a 28-inch flat screen TV. Listen to your favourite music on the alarm clock/radio with MP3 connectivity, sleep deep on a comfortable Serta bed, refresh in the stylish bathroom which features either a bathtub or a walk-in shower, or stay connected with complimentary high-speed internet access. Upgrade to a suite for extra space and comfort in a separate living area.
Savour international favourites and local specialities in the Garden Grille Restaurant and grab a refreshing drink, a beer or a cocktail in the Garden Bar. Enjoy a snack at any time of the day or night from our convenient Pavilion Pantry, which offers a microwave, or dine in the comfort and privacy of your guest room with our evening room service.
Host a meeting or event in our flexible function room, which features the latest in audio/visual technology and enjoy complimentary use of the 24-hour business centre, offering a host of business services and amenities. Work out in the fully-equipped, 24-hour fitness centre.
With a stay at Boss Legend Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has 1991 square feet (185 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
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Overall 8.4 Excellent
Based on 470 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Absolutely fantastic! Good services, polite and helpful staff. They even offer a welcome platter of fruits while checking in. The room was quite big, very clean and the bed was big enough for a whole family! The usual amenities as you would expect but they also provide a personal computer to use. Breakfast is unbelievably good and the restaurant itself on the 11th floor has a nice view of the city. The airport transfer I ordered from the reception picked me up right on time. Also the location is just perfect.
Excellent
10.0
Pros: Convenient to everything in town, and friendly staff, and spacious rooms.
Excellent
9.6
Pros: -comfortable family sized room - good buffet breakfast -swimming pool was never too busy - excellent location in Old Quarter - very friendly staff
Okay
4.2
Pros: Leaving the hotel.
Good
7.9
Pros: Location is very good. Large room and private jacuzzi in the building. Breakfast is pretty good with a friendly staff.
Excellent
9.2
Pros: Breakfast was very comprehensive. Room was a very good size. The hotel is in a very good location
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Details
Reviews
Overall 8.4 Excellent
Based on 470 reviews
Location
9.3
Service
9.2
Food
9.1
Breakfast
8.7
Room
7.4
Cleanliness
5.5
Pool
4.8
Vibe
4.8
Wellness
4.8
WiFi
4.0
Service
9.5
Location
9.5
Food
9.2
Breakfast
8.8
Comfort
7.7
Room
6.8
Cleanliness
5.3
Pool
4.9
Amenities
4.6
Vibe
3.7
Location
9.4
Service
9.3
Breakfast
8.8
Room
6.3
Pool
5.3
Service
9.1
Room
6.9
10.0 Excellent
Pros: Absolutely fantastic! Good services, polite and helpful staff. They even offer a welcome platter of fruits while checking in. The room was quite big, very clean and the bed was big enough for a whole family! The usual amenities as you would expect but they also provide a personal computer to use. Breakfast is unbelievably good and the restaurant itself on the 11th floor has a nice view of the city. The airport transfer I ordered from the reception picked me up right on time. Also the location is just perfect.
Cons: All good.
10.0 Excellent
Pros: Convenient to everything in town, and friendly staff, and spacious rooms.
Cons:
9.6 Excellent
Pros: -comfortable family sized room - good buffet breakfast -swimming pool was never too busy - excellent location in Old Quarter - very friendly staff
Cons: Nothing. Everything was fine and commensurate to what we paid for.
4.2 Okay
Pros: Leaving the hotel.
Cons: In short, there are far better hotels in Han Noi. If you find this one please keep looking. It's a bad one.
7.9 Good
Pros: Location is very good. Large room and private jacuzzi in the building. Breakfast is pretty good with a friendly staff.
Cons: Upon arrival, we found out the pool was out of service when the only reason for booking here was for the pool since we have children. The next day, they put the sign down but the water was too cold so we werent able to use it. Next, we wanted to extend our stay an extra day and asked if we could stay in the same room, they said our room was booked but that they would give us another room (same family suite) so we had to pack up and change rooms on our last day. Same exact room so why did we have to move rooms when they couldve given the newcomers that room we couldnt understand but our fault for not booking in advance. The only thing that was upsetting was the fact that housekeeping decided to come and take half our bed to put into our new room at 8:30am?!! Why? Who knows. And then when we asked when we could move in bc we have kids and need to be situated soon, housekeeping said for us to wait and that it will be ready when it is. Our bill was off but that was settled so no biggie. Massage located in the building (h2) is overpriced and not good. The staff is super nice but I would recommend another place down the street. Im not sure if this is common here but ammonia smell was very strong inthe bathroom as well. Enough to give you a headache.
9.2 Excellent
Pros: Breakfast was very comprehensive. Room was a very good size. The hotel is in a very good location
Cons: Bath was badly designed. Everytime when I take a shower, the water runs off the wall , around the bath and onto the floor. Can get easily flooded if not careful
With a stay at Boss Legend Hotel, you'll be centrally located in Hanoi, within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has 1991 square feet (185 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
The Pullman Hanoi recently metamorphosed into one of the city's premiere business hotels - close to corporate headquarters and government offices, an easy 10-minute drive to the charm of Old Quarter. Ideal for work meetings, equally well-suited for socialising, with all-day dining at La Cheminee restaurant and panoramic views from the upper floors.
Overall 8.3 Excellent
Based on 3,571 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
8.0
Pros: The rooms are very nice and comfortable. I was on the higher floor which probably is better. They have done some very creative changes to the breakfast menu and it is definitely one of the best I have had anywhere in the world. The addition of fusion fruit smoothies is very creative
Excellent
9.6
Pros: Staff is super nice, rooms are clean, breakfast has many choices.
Okay
5.3
Pros: The bed was really comfy and the pool was lovely
Excellent
9.0
Pros: Big breakfast room with diferent styles of breakfast, fresh juices, fruit and vegetable. Large and clean rooms, comfortable bed, very nice spa area. When checking out in a very early morning before breakfast, the hotel serves morning coffee and tea and cakes before leaving. I loved that. Mr. Kien at the reception desk was very nice and helpful.
Good
6.8
Pros: The bed was comfortable
Mediocre
3.3
Pros: Lobby is nice, but that s it!
Excellent
8.8
Pros: Breakfast and clean/grand hotel appearance. Good price and value
Details
Reviews
Overall 8.3 Excellent
Based on 3,571 reviews
Breakfast
9.2
Service
8.4
WiFi
7.8
Location
7.5
Room
7.0
Vibe
6.1
Amenities
5.9
Value
5.9
Breakfast
8.8
Service
8.0
Location
7.4
WiFi
7.1
Cleanliness
6.6
Room
6.5
Vibe
5.9
Amenities
5.8
Value
5.5
Breakfast
9.4
Service
9.2
Location
7.2
Room
6.9
Value
6.5
Amenities
6.5
Vibe
6.0
Breakfast
9.3
Service
7.7
Location
7.7
Room
6.8
Value
6.0
Vibe
5.6
Breakfast
9.3
Service
8.7
Location
7.8
Cleanliness
6.8
Room
6.2
Vibe
5.2
8.0 Excellent
Pros: The rooms are very nice and comfortable. I was on the higher floor which probably is better. They have done some very creative changes to the breakfast menu and it is definitely one of the best I have had anywhere in the world. The addition of fusion fruit smoothies is very creative
Cons:
9.6 Excellent
Pros: Staff is super nice, rooms are clean, breakfast has many choices.
Cons:
5.3 Okay
Pros: The bed was really comfy and the pool was lovely
Cons: The shower was terrible, the toilet looked dirty. Overall the hotel reception area looked 4 star but the room was more 3 star. Very disappointed as it was overpriced for Asia
9.0 Excellent
Pros: Big breakfast room with diferent styles of breakfast, fresh juices, fruit and vegetable. Large and clean rooms, comfortable bed, very nice spa area. When checking out in a very early morning before breakfast, the hotel serves morning coffee and tea and cakes before leaving. I loved that. Mr. Kien at the reception desk was very nice and helpful.
Cons: Just a recommendation: during breakfast it would be more environmental friendly to have water in jars rather than bottled.
6.8 Good
Pros: The bed was comfortable
Cons: Need to do something to improve the checking in process
3.3 Mediocre
Pros: Lobby is nice, but that s it!
Cons: Small rooms, equipment and quality of a 3 star hotel, totally overprized! Breakfast costs 500t dong extra!
8.8 Excellent
Pros: Breakfast and clean/grand hotel appearance. Good price and value
Cons: Location could be more central for tourist activity, but this isn’t an issue given cheap Ubers/taxis
The Pullman Hanoi recently metamorphosed into one of the city's premiere business hotels - close to corporate headquarters and government offices, an easy 10-minute drive to the charm of Old Quarter. Ideal for work meetings, equally well-suited for socialising, with all-day dining at La Cheminee restaurant and panoramic views from the upper floors.
Located in Hanoi (Hoan Kiem), Ibiz City Hostel is within a 10-minute walk of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
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Overall 8.2 Excellent
Based on 503 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
Excellent
10.0
Pros: The hostel is located in the old quarter, bit of noisy street area during night. Turned out I couldn’t hear much noise from the street. Each dorm room has own restroom. Deposit Usd$10 for the locker and towel at check in.
Excellent
8.8
Pros: - Friendly and helpful staff - big room - Airport shuttle was organzied for us at night - Location is great as there are many restaurants, shops, convenience stores and bars in the area
Good
6.7
Pros: Big rooms,niece bathroom.
Good
6.3
Pros: Location and price
Excellent
9.2
Pros: Glad we found this little hostel, perfect location in busy Hanoï but still the room was very quiet. The furniture is a bit « old » but nevertheless the room and bathroom are very clean. Great value for a cheap price!
Good
7.9
Pros: Excellent location right in the old quarter. Lots of bars and restaurants and 2 minute walk from the lake.
Mediocre
3.1
Excellent
10.0
Pros: Moved to a room with a more suitable tv for my children's Xbox console immediately upon request. Breakfast was good. Internet was good. Will definitely be back.
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Details
Reviews
Overall 8.2 Excellent
Based on 503 reviews
Location
9.5
Service
8.7
Breakfast
7.6
Room
7.3
WiFi
6.6
Location
9.6
Service
9.0
Breakfast
7.7
Room
7.7
Comfort
7.3
Location
9.4
Service
8.1
Room
7.2
Breakfast
7.2
Comfort
6.4
Location
9.6
Service
8.6
Room
6.5
Comfort
6.2
10.0 Excellent
Pros: The hostel is located in the old quarter, bit of noisy street area during night. Turned out I couldn’t hear much noise from the street. Each dorm room has own restroom. Deposit Usd$10 for the locker and towel at check in.
Cons:
8.8 Excellent
Pros: - Friendly and helpful staff - big room - Airport shuttle was organzied for us at night - Location is great as there are many restaurants, shops, convenience stores and bars in the area
Cons: - Breakfast was not filled up the last 30min before it ended - Noisy, because of the bars downstairs, so not suited for people with light sleep.
6.7 Good
Pros: Big rooms,niece bathroom.
Cons: Busy party place on main party street.Staff bot interesem, sheet breakfast better to eat on the street.
6.3 Good
Pros: Location and price
Cons: Major plumbing and mold issue in bathroom
9.2 Excellent
Pros: Glad we found this little hostel, perfect location in busy Hanoï but still the room was very quiet. The furniture is a bit « old » but nevertheless the room and bathroom are very clean. Great value for a cheap price!
Cons:
7.9 Good
Pros: Excellent location right in the old quarter. Lots of bars and restaurants and 2 minute walk from the lake.
Cons:
3.1 Mediocre
Pros:
Cons: No elevator, so if you have luggage or bad knees, think again. Every guest I met was on the fourth floor with us. And with no A/C in the main area, it's a hot and sweaty hike up 4 floors.
Family living in hotel literally yells at one another to communicate. Once they leave you have a little peace and quiet... until they come back to the hotel at 2am and continue the yelling/screaming for another hour. Oh and a few roosters live right next door, so plan for a 6am chorus of cockadoodle doo.
A/C also shut off during the night and wouldn't turn back on. Phones don't work in room, so prepare for another hike up and down to get anything addressed. Staff is more concerned being on Facebook than helping patrons.
In short, find another hotel.
10.0 Excellent
Pros: Moved to a room with a more suitable tv for my children's Xbox console immediately upon request. Breakfast was good. Internet was good. Will definitely be back.
Cons:
Located in Hanoi (Hoan Kiem), Ibiz City Hostel is within a 10-minute walk of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
A stay at Kingly Hotel places you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
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Overall 7.8 Good
Based on 122 reviews
All reviews
- All reviews
Excellent
9.0
Pros: The best thing about this hotel was the staff. Friendly, hospitable, always there to help. We had a child who got sick and the staff went out of their way to help us with locating a hospital. Will stay here again if we visit Hanoi in the future.
Good
7.1
Pros: The location's proximity to the lake is quite convenient.
Excellent
8.0
Pros: Big clean room & bathroom. Modern style room. Good breakfast. Great location - short walk to the lake & street food restaurants.
Excellent
8.0
Pros: the great location to assess city center from here. a lot of street food, coffee, shopping, Vietnamese delight surrounding this areas. facilities is quite old but it's well organized
Excellent
8.8
Pros: Close to city and shops
Excellent
10.0
Pros: We had a fabulous big room on the 6th floor. Breakfast was one of the best we had in Vietnam. The reception ladies were so helpful. This hotel is within walking distance to any shops you desire. and the big market is 15/20 minutes walk.
Excellent
10.0
Pros: Friendly and helpful of the staff at the reception. Cleaning of the room. Quality/price
Excellent
10.0
Pros: The staff where very friendly and helpful
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Details
Reviews
Overall 7.8 Good
Based on 122 reviews
Cleanliness
10.0
Location
9.6
Service
8.8
Vibe
8.4
Room
8.3
Comfort
7.5
Breakfast
6.4
9.0 Excellent
Pros: The best thing about this hotel was the staff. Friendly, hospitable, always there to help. We had a child who got sick and the staff went out of their way to help us with locating a hospital. Will stay here again if we visit Hanoi in the future.
Cons:
7.1 Good
Pros: The location's proximity to the lake is quite convenient.
Cons: Bedding was a bit on the hard side for me
8.0 Excellent
Pros: Big clean room & bathroom. Modern style room. Good breakfast. Great location - short walk to the lake & street food restaurants.
Cons: Few small ants in our room.
8.0 Excellent
Pros: the great location to assess city center from here. a lot of street food, coffee, shopping, Vietnamese delight surrounding this areas. facilities is quite old but it's well organized
Cons: no parking facilities is old, elevator is fit for only 3 person and very slow
8.8 Excellent
Pros: Close to city and shops
Cons: Buffet Breakfast not enough selection
10.0 Excellent
Pros: We had a fabulous big room on the 6th floor. Breakfast was one of the best we had in Vietnam. The reception ladies were so helpful. This hotel is within walking distance to any shops you desire. and the big market is 15/20 minutes walk.
Cons: The internet kept going up and down but I found out from other travellers that it is the case in most places in Hanoi.
10.0 Excellent
Pros: Friendly and helpful of the staff at the reception. Cleaning of the room. Quality/price
Cons: Breakfast... Definitely not good choice and quality for European tastes...
10.0 Excellent
Pros: The staff where very friendly and helpful
Cons:
A stay at Kingly Hotel places you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Conveniently located in downtown Hanoi, Htel du Parc Hanoi - being the only 5-star-hotel in Hanoi managed by a leading Japanese hospitality group is close to prominent office locations, historic sites and popular shopping areas. Set among parks and lakes, the hotel is a retreat of serenity and comfort from the city's vibrant streets.
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Overall 7.3 Good
Based on 2,330 reviews
All reviews
- All reviews
- Business
- Families
Excellent
10.0
Pros: The breakfast is excellent! Lots of dishes (Japanese, Vietnamese, Chinese, and Western styles) for choosing. Very delicious. Highly recommended.
Excellent
8.0
Pros: Location
Excellent
8.0
Pros: very good breakfast and swimming pool
Excellent
8.3
Pros: The executive lounge was very nice (and very quiet) and the pool area was lovely and quiet too! The staff were very helpful. Breakfast was very good with a large selection of asian and western choices.
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Details
Reviews
Overall 7.3 Good
Based on 2,330 reviews
Breakfast
9.2
Room
8.2
Service
7.9
WiFi
7.8
Comfort
7.6
Location
7.1
Vibe
6.9
Value
5.8
Breakfast
9.3
Service
8.4
Cleanliness
8.0
Room
8.0
Location
7.4
Food
6.8
Vibe
6.6
Value
6.0
Service
8.2
Location
6.9
10.0 Excellent
Pros: The breakfast is excellent! Lots of dishes (Japanese, Vietnamese, Chinese, and Western styles) for choosing. Very delicious. Highly recommended.
Cons: None.
8.0 Excellent
Pros: Location
Cons: Lighting in the room
8.0 Excellent
Pros: very good breakfast and swimming pool
Cons: I don't like the way the staff at the counter treat the customer. They are not friendly enough. Not like the staff I met in other 5-star hotel.
8.3 Excellent
Pros: The executive lounge was very nice (and very quiet) and the pool area was lovely and quiet too! The staff were very helpful. Breakfast was very good with a large selection of asian and western choices.
Cons: Although breakfast was great, I used the 20% off food at the ground floor restaurant for lunch and i was a little disappointed with the quality of the food.
Conveniently located in downtown Hanoi, Htel du Parc Hanoi - being the only 5-star-hotel in Hanoi managed by a leading Japanese hospitality group is close to prominent office locations, historic sites and popular shopping areas. Set among parks and lakes, the hotel is a retreat of serenity and comfort from the city's vibrant streets.
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