Best Hanoi hotels near Hanoi Old Quarter
Sofitel Legend Metropole Hanoi is an iconic award-winning colonial and neo-classical luxury hotel located in the heart of the old city. It is the ideal choice in Hanoi for business and leisure travelers as well as for weddings, conferences and social events. The hotel offers 364 rooms and suites together with three signature restaurants, three bars, seven function rooms, a heated swimming pool, the luxurious Le Spa du Metropole, complimentary WIFI and a unique Path of History tour.
Overall 9.3 Excellent
Based on 7,513 reviews
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- Couples
- Families
- Business
- Solo
Excellent
9.6
Pros: The hotel is very charming, comfortable and with a very nice ambiance. Staff are able to speak many languages and always able to guide us through the gigantic place. Location as well is perfect. Between the Opera and the lake hence almost everything was in walking distance. Breakfast was also great with plenty of option of very fresh. Massage from the Spa was one of the best I got in Vietnam (~5-6) with finally a foot bath that many don't offer.
Excellent
9.2
Pros: The character and ambiance of the hotel are excellent . The old colonial style with some great photos really adds to the atmosphere of the hotel . This is backed up by great service by staff who seem to do everything with already smile . The Spice restaurant and Angelinas bar were both excellent
Excellent
10.0
Excellent
10.0
Pros: The atmosphere of the hotel
Good
7.1
Good
6.3
Pros: Very good hotel but the staff need to be more polite.
Excellent
9.6
Pros: Good room service
Excellent
10.0
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Excellent
10.0
Pros: beautiful heritage hotel , immaculately run by superb staff. Great bar with fantastic cocktails
Excellent
9.2
Pros: Breakfast was excellent, very comfortable child bed (although they tried to charge us for it, despite it being on the booking, which was annoying). Very nice room and exceptionally clean.
Excellent
10.0
Pros: The hotel and it’s staff were amazing. They made my stay in Vietnam very easy and enjoyable! I really enjoyed the hotel tour as well. The tour guide was very knowledgeable and very nice.
Excellent
9.6
Pros: Charming throughout. Great pool area.
Details
Reviews
Overall 9.3 Excellent
Based on 7,513 reviews
Location
9.6
Service
9.5
Vibe
9.4
Breakfast
9.0
Amenities
8.7
Bar
8.4
WiFi
8.4
Room
8.3
Value
5.5
Vibe
9.7
Service
9.6
Location
9.5
Breakfast
8.9
Room
8.9
Amenities
8.9
Bar
8.3
Value
5.8
Location
9.5
Service
9.3
Vibe
9.2
Breakfast
9.1
Amenities
8.8
Bar
8.2
Room
8.1
Value
5.7
Location
9.6
Service
9.5
Vibe
9.4
Breakfast
9.1
Wellness
9.0
Food
8.8
Bar
8.7
Room
7.9
Comfort
5.9
Value
5.9
Service
9.6
Location
9.6
Vibe
9.2
Breakfast
9.1
Amenities
8.9
Room
8.2
Bar
7.9
9.6 Excellent
Pros: The hotel is very charming, comfortable and with a very nice ambiance. Staff are able to speak many languages and always able to guide us through the gigantic place. Location as well is perfect. Between the Opera and the lake hence almost everything was in walking distance. Breakfast was also great with plenty of option of very fresh. Massage from the Spa was one of the best I got in Vietnam (~5-6) with finally a foot bath that many don't offer.
Cons: The coffee at breakfast was somehow either too light or too strong. The hotel is so huge that we got lost hence, signage would have been welcome. If we want to nitpick about (a little), swimming pool is a bit small and there is a smell of old furniture...
9.2 Excellent
Pros: The character and ambiance of the hotel are excellent . The old colonial style with some great photos really adds to the atmosphere of the hotel . This is backed up by great service by staff who seem to do everything with already smile . The Spice restaurant and Angelinas bar were both excellent
Cons: The only improvement would be the pool area which was very cramped .
10.0 Excellent
Pros:
Cons: The history and the way it has been preserved.
10.0 Excellent
Pros: The atmosphere of the hotel
Cons: Nothing, the hotel is outstanding
7.1 Good
Pros:
Cons: The hotel is advertised as being the oldest and fanciest hotel in Hanoi. We splurged and booked a room for one night with a small child. When we arrived, we were told that we would not have a room in the original hotel but would be given a room in the new addition. We needed to pay an extra 60 dollars to stay in the original section. They should make this policy clear to potential guests. We also requested a rollaway bed and they stuck it in the very tight living room, which was about 5 ft wide. The staff at the pool restaurant got our orders wrong--forgot my sons drink, and brought my husband the wrong beer
6.3 Good
Pros: Very good hotel but the staff need to be more polite.
Cons:
9.6 Excellent
Pros: Good room service
Cons:
10.0 Excellent
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Cons:
10.0 Excellent
Pros: beautiful heritage hotel , immaculately run by superb staff. Great bar with fantastic cocktails
Cons:
9.2 Excellent
Pros: Breakfast was excellent, very comfortable child bed (although they tried to charge us for it, despite it being on the booking, which was annoying). Very nice room and exceptionally clean.
Cons: My daughter was given a scalding hot Hot Chocolate that she proceeded to drop on her leg and burn it. The Vietnamese staff were excellent and very very helpful, I thought the general manager was rather more worried about getting the area cleaned up.
10.0 Excellent
Pros: The hotel and it’s staff were amazing. They made my stay in Vietnam very easy and enjoyable! I really enjoyed the hotel tour as well. The tour guide was very knowledgeable and very nice.
Cons:
9.6 Excellent
Pros: Charming throughout. Great pool area.
Cons:
Sofitel Legend Metropole Hanoi is an iconic award-winning colonial and neo-classical luxury hotel located in the heart of the old city. It is the ideal choice in Hanoi for business and leisure travelers as well as for weddings, conferences and social events. The hotel offers 364 rooms and suites together with three signature restaurants, three bars, seven function rooms, a heated swimming pool, the luxurious Le Spa du Metropole, complimentary WIFI and a unique Path of History tour.
With a stay at Hanoi Space Hotel in Hanoi (Hoan Kiem), you'll be a 3-minute walk from Hanoi Old City Gate and 7 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
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Overall 9.3 Excellent
Based on 615 reviews
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Excellent
9.2
Pros: It was very comfortable because it was downtown. The breakfast I ordered was delicious.
Excellent
10.0
Pros: Great view and very nice bed:)
Excellent
8.3
Pros: Located just in the busy Old Quarter of Hanoi City. Going around the Quarter everywhere is near.
Excellent
9.2
Pros: It's in the middle of the old quarter in Hanoi. The stuff were superb and they will do whatever to make your stay comfy. One of them gave me a left on her motorbike to the bus stop which is not also far from the hotel.
Excellent
9.2
Pros: The hotel is in the Old Quarter of the city so the location is good for tourists. The bed was comfy. The bathroom was very spacious with a big shower. The staff were very helpful in helping us organise activities and how to get to our next location. The breakfast was excellent!!
Excellent
9.2
Pros: Great location, really friendly, helpful, and attentive staff.
Excellent
10.0
Pros: Well-situated in a lively area of Hanoi (Old Quarter) that caters to tourists and within walking distance to the lake. The staff at this hotel (Lily, Kevin, breakfast team) is simply amazing! They were supportive of our needs and breakfast was absolutely delicious. Although breakfast menu is the same everyday, it is a-la-carte, so guests can mix it up by trying different items each day. Since the hotel is located in party-central, front facing rooms can be a bit noisy at night. It's the price you pay for a spectacular location and we knew this before booking, so no complaints there. There are plenty of restaurants and bars right outside the hotel, but many are open later in day, so if you see something that you want to try, just do it.
Excellent
8.3
Pros: The lady staff was trying to be friendly. Breakfast was somehow better than similar other hotels.
Excellent
9.6
Pros: It was right in the middle of everything. The staff were very helpful and knowledgeable. The breakfast was good also.
Good
7.1
Pros: Good breakfast and kinf staff
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Details
Reviews
Overall 9.3 Excellent
Based on 615 reviews
Cleanliness
9.3
Comfort
9.0
Location
9.5
Services
8.9
Staff
9.7
Value for money
9.2
9.2 Excellent
Pros: It was very comfortable because it was downtown. The breakfast I ordered was delicious.
Cons: Small room
10.0 Excellent
Pros: Great view and very nice bed:)
Cons:
8.3 Excellent
Pros: Located just in the busy Old Quarter of Hanoi City. Going around the Quarter everywhere is near.
Cons: Next to the bars.
9.2 Excellent
Pros: It's in the middle of the old quarter in Hanoi. The stuff were superb and they will do whatever to make your stay comfy. One of them gave me a left on her motorbike to the bus stop which is not also far from the hotel.
Cons: the first night for me was a nightmare because my room was in the fourth floor as far as I remember and there is a nightclub next to the hotel. I was extremely tired and couldn't sleep because of the noise. The next day I complained to the reception and they change my room immediately and apologised. Also, I bought a sim card from the reception and told me that I'll have two gb for 30 days but after just 14 days there was no internet and had to buy a new internet package.
9.2 Excellent
Pros: The hotel is in the Old Quarter of the city so the location is good for tourists. The bed was comfy. The bathroom was very spacious with a big shower. The staff were very helpful in helping us organise activities and how to get to our next location. The breakfast was excellent!!
Cons: The room was very very small, not much space for our cases and no windows. It was very loud outside at night due to the location beside pubs and late night bars.
9.2 Excellent
Pros: Great location, really friendly, helpful, and attentive staff.
Cons: Next door to club / bar, meant loud music till 24:00ish. But really didn’t didn’t bother us at all.
10.0 Excellent
Pros: Well-situated in a lively area of Hanoi (Old Quarter) that caters to tourists and within walking distance to the lake. The staff at this hotel (Lily, Kevin, breakfast team) is simply amazing! They were supportive of our needs and breakfast was absolutely delicious. Although breakfast menu is the same everyday, it is a-la-carte, so guests can mix it up by trying different items each day. Since the hotel is located in party-central, front facing rooms can be a bit noisy at night. It's the price you pay for a spectacular location and we knew this before booking, so no complaints there. There are plenty of restaurants and bars right outside the hotel, but many are open later in day, so if you see something that you want to try, just do it.
Cons: Not enough time to eat all the delicious food that Vietnam has to offer.
8.3 Excellent
Pros: The lady staff was trying to be friendly. Breakfast was somehow better than similar other hotels.
Cons: Even though there's a staff sleeping in front of the door, the entrance was locked at night.
9.6 Excellent
Pros: It was right in the middle of everything. The staff were very helpful and knowledgeable. The breakfast was good also.
Cons: Since I was on the second floor it was a little noisy, but it didn't bother me. Kevin from the front desk told me as he was showing me my room that it might be too noisy and if it was that the hotel would change my rooms right away
7.1 Good
Pros: Good breakfast and kinf staff
Cons: Impossible to sleep till very late because of extremely loud "music" of bars in the street.
With a stay at Hanoi Space Hotel in Hanoi (Hoan Kiem), you'll be a 3-minute walk from Hanoi Old City Gate and 7 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
With a stay at Hong Ngoc Dynastie Hotel, you'll be centrally located in Hanoi, a 7-minute walk from Thang Long Water Puppet Theatre and 12 minutes by foot from Dong Xuan Market. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station drop-off service.
Overall 9.3 Excellent
Based on 418 reviews
All reviews
- All reviews
- Couples
Excellent
10.0
Pros: Staff caring, breakfast, WiFi, rooms
Excellent
10.0
Pros: Hong Ngoc Dynastie is a very nice and clean hotel in the center of the Old Quarter of Hanoi. The staff is extremely friendly and helpful. They also helped us to organize our trip to Halong Bay. The rooms are spacious, beautifully designed and very clean. I would definitely recommend it!
Good
7.5
Pros: Location was great. The staff were really nice and helpful.
Excellent
10.0
Pros: Small hotel. Top location.super clean.Superb staff 24/7 very helpfull and polit. Next time in Hanoi i'll stay there for sure.
Excellent
9.2
Pros: The staff were really helpful. They helped us arrange a two day tour in Ninh Binh and gave us lots of options and promotional offers. I also liked how they packed our breakfast for us in the morning when we checked out early.
Good
7.5
Pros: location, kind staff, clean room, breakfast
Excellent
9.6
Pros: Great location in the heart of old quarter. Friendly staff meeting all our needs. Breakfast not that much options yet still good.
Excellent
9.6
Pros: Location. Friendly staff.
Excellent
10.0
Pros: Staff were very friendly and helpful. They gave a birthday cake for my birthday. Room is clean and at a very strategic location.
Excellent
9.6
Pros: Spacious room, nice bed. Good breakfast buffet
Details
Reviews
Overall 9.3 Excellent
Based on 418 reviews
Service
9.8
Location
9.7
Cleanliness
9.3
Vibe
8.9
Amenities
8.8
Room
8.6
Comfort
8.5
Breakfast
7.6
Wellness
2.9
Service
9.7
Location
9.6
Cleanliness
9.2
Comfort
8.2
Room
8.1
Breakfast
7.6
10.0 Excellent
Pros: Staff caring, breakfast, WiFi, rooms
Cons:
10.0 Excellent
Pros: Hong Ngoc Dynastie is a very nice and clean hotel in the center of the Old Quarter of Hanoi. The staff is extremely friendly and helpful. They also helped us to organize our trip to Halong Bay. The rooms are spacious, beautifully designed and very clean. I would definitely recommend it!
Cons: Everything was perfect.
7.5 Good
Pros: Location was great. The staff were really nice and helpful.
Cons: Breakfast was limited. In general, even though there is not one thing that I can specifically point out, the expectation that I had from the pictures online were not met when I got to the hotel. In the photos the hotel looks much more luxurious than what it actually is. That was a little misleading for me.
10.0 Excellent
Pros: Small hotel. Top location.super clean.Superb staff 24/7 very helpfull and polit. Next time in Hanoi i'll stay there for sure.
Cons: Nothing. Everything was great.
9.2 Excellent
Pros: The staff were really helpful. They helped us arrange a two day tour in Ninh Binh and gave us lots of options and promotional offers. I also liked how they packed our breakfast for us in the morning when we checked out early.
Cons: More selection at breakfast.
7.5 Good
Pros: location, kind staff, clean room, breakfast
Cons: The restaurant menu too poor, should have more dishes and should also include international dishes
9.6 Excellent
Pros: Great location in the heart of old quarter. Friendly staff meeting all our needs. Breakfast not that much options yet still good.
Cons: Room was smaller than expected.
9.6 Excellent
Pros: Location. Friendly staff.
Cons:
10.0 Excellent
Pros: Staff were very friendly and helpful. They gave a birthday cake for my birthday. Room is clean and at a very strategic location.
Cons:
9.6 Excellent
Pros: Spacious room, nice bed. Good breakfast buffet
Cons: Everything ok
With a stay at Hong Ngoc Dynastie Hotel, you'll be centrally located in Hanoi, a 7-minute walk from Thang Long Water Puppet Theatre and 12 minutes by foot from Dong Xuan Market. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station drop-off service.
A stay at Golden Moon Suite Hotel places you in the heart of Hanoi, within a 10-minute walk of Thang Long Water Puppet Theatre and St. Joseph's Cathedral. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9.1 Excellent
Based on 404 reviews
All reviews
- All reviews
- Couples
Excellent
10.0
Pros: The hotel is in a perfect location for exploring the old quarter. Staff are extremely helpful and friendly and rooms are spacious and comfortable. We love the view from the breakfast room! Would definitely recommend.
Excellent
9.6
Pros: -Great location: walking distance from the lake and the nightlife. -Staff very friendly and helpful. -Bed was very big and comfortable. -Really quiet, no noises from the street. -Breakfast was easy but tasty. -Good value for money.
Excellent
8.3
Pros: Great location, friendly staff, good breakfast selection, clean and comfortable. Good value for the price.
Excellent
10.0
Pros: excellent location, great friendly staff, good breakfast
Excellent
10.0
Pros: Great stay! Really nice staff that were super duper helpful and nice! I highly recommend this hotel!
Excellent
10.0
Pros: Awesome place, the staff is really nice, available, friendly and attentive. We stayed there fort 3 nights/3 days : to start with they offer you a welcome drink and some fruits. The room was really nice, street view, it wasn't quiet but it's Hanoi's life-sound. Didn't bother me. The AC is working nicely, bed is good, shower/ toilets were clean. The breakfast is awesome, really good food, really nice service and the view of Hanoi at the 7th floor is amazing.
Excellent
9.2
Excellent
10.0
Pros: Friendly staff, perfect location, delicious breakfast. Jack on reception was really helpful and booked our onward journey to Halong bay and Ninh binh. Bedroom was clean and comfortable with air con and everything you could need. Would recommend for any visitors to Hanoi!
Excellent
8.8
Pros: Friendly host. Lift available in the hotel. Walking distance to the city center for shopping, food hunting and sightseeing. Hotel offer me free luggage storage before my checked in date.
Excellent
8.8
Pros: You have all you need and you feel like a queen!
Excellent
10.0
Pros: The staff from the hotel are always trying to help you, we stay onlly for one night but they let us leaving our luggage there after we checked out. In addition to that they help us planing the trip to Sapa. The location of the hotel is perfect, It is inside the Old Quarter but the street is not so bussy (Cars do not Drive through It). The room was very clean and confortable, and the breakfast was served in the rooftop terrace where you have a nice view. For breakfast you can choose delcious dishes as pancakes,noodles, eggs...and there ir a buffet of fresh fruit, bread... Totally recommended.
Details
Reviews
Overall 9.1 Excellent
Based on 404 reviews
WiFi
10.0
Food
9.7
Cleanliness
9.6
Service
9.5
Breakfast
9.2
Location
9.0
Room
8.0
Comfort
6.8
Cleanliness
9.7
Food
9.7
Service
9.7
Breakfast
9.3
Location
8.8
Room
8.0
10.0 Excellent
Pros: The hotel is in a perfect location for exploring the old quarter. Staff are extremely helpful and friendly and rooms are spacious and comfortable. We love the view from the breakfast room! Would definitely recommend.
Cons: Nothing!
9.6 Excellent
Pros: -Great location: walking distance from the lake and the nightlife. -Staff very friendly and helpful. -Bed was very big and comfortable. -Really quiet, no noises from the street. -Breakfast was easy but tasty. -Good value for money.
Cons: -Room wasn't big, but enough for the two of us. -There is nothing really wrong...
8.3 Excellent
Pros: Great location, friendly staff, good breakfast selection, clean and comfortable. Good value for the price.
Cons: The bathroom being a glass box within the room is a bit of an odd concept but luckily there is a blind.
10.0 Excellent
Pros: excellent location, great friendly staff, good breakfast
Cons:
10.0 Excellent
Pros: Great stay! Really nice staff that were super duper helpful and nice! I highly recommend this hotel!
Cons:
10.0 Excellent
Pros: Awesome place, the staff is really nice, available, friendly and attentive. We stayed there fort 3 nights/3 days : to start with they offer you a welcome drink and some fruits. The room was really nice, street view, it wasn't quiet but it's Hanoi's life-sound. Didn't bother me. The AC is working nicely, bed is good, shower/ toilets were clean. The breakfast is awesome, really good food, really nice service and the view of Hanoi at the 7th floor is amazing.
Cons:
9.2 Excellent
Pros:
Cons: A big thank to the people and specially a big thank to Jack, Solar and Ton for the local tipps!!! A lot appreciated!!!
10.0 Excellent
Pros: Friendly staff, perfect location, delicious breakfast. Jack on reception was really helpful and booked our onward journey to Halong bay and Ninh binh. Bedroom was clean and comfortable with air con and everything you could need. Would recommend for any visitors to Hanoi!
Cons: Nothing!
8.8 Excellent
Pros: Friendly host. Lift available in the hotel. Walking distance to the city center for shopping, food hunting and sightseeing. Hotel offer me free luggage storage before my checked in date.
Cons: Room is warm as the aircond filter is dirty. Toilet is quite compact. Breakfast can be further improve by adding in more variety.
8.8 Excellent
Pros: You have all you need and you feel like a queen!
Cons:
10.0 Excellent
Pros: The staff from the hotel are always trying to help you, we stay onlly for one night but they let us leaving our luggage there after we checked out. In addition to that they help us planing the trip to Sapa. The location of the hotel is perfect, It is inside the Old Quarter but the street is not so bussy (Cars do not Drive through It). The room was very clean and confortable, and the breakfast was served in the rooftop terrace where you have a nice view. For breakfast you can choose delcious dishes as pancakes,noodles, eggs...and there ir a buffet of fresh fruit, bread... Totally recommended.
Cons: Everything was perfect
A stay at Golden Moon Suite Hotel places you in the heart of Hanoi, within a 10-minute walk of Thang Long Water Puppet Theatre and St. Joseph's Cathedral. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam. With spectacular views in every room, dedicated staff, and outstanding facilities, the Meliá Hanoi is perfect for anyone looking to melt the city’s hustle and bustle away and experience the ultimate in rest and relaxation.
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Overall 9.0 Excellent
Based on 4,035 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: Not value for the money.
Excellent
9.6
Pros: Love the suite room! Comfortable and awesome. Place is clean and the staff are polite too
Excellent
9.2
Pros: Breakfast is nice with a variety of choices. The best part is freshly squeeze fruit juices upon request.
Good
7.9
Pros: High standard in all points of view, large rooms and well fonctionnal, good location
Excellent
10.0
Pros: The breakfast was really good. I like the Viet Nam ice coffee very much.
Excellent
8.8
Pros: I was on " The Level " with VIP services , Nice lounge idea good food serving.
Excellent
9.2
Pros: We got a free upgrade to a junior suite and didn't need the extra bed we had ordered. Room was always clean and quiet, beds were very comfortable. Breakfast was excellent, plenty to choose. Nice life music in the lobby most evening.
Okay
4.2
Pros: Poor location
Excellent
9.6
Pros: The service was fantastic! Rooms were very comfortable
Excellent
9.6
Pros: Quality and comfort of the rooms and friendly staff.
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Details
Reviews
Overall 9.0 Excellent
Based on 4,035 reviews
Breakfast
9.1
Bar
8.9
Location
8.9
Room
8.8
Service
8.7
Cleanliness
8.6
Comfort
8.6
WiFi
8.6
Food
8.5
Vibe
8.0
Wellness
7.6
Amenities
7.1
Value
6.8
Breakfast
9.3
Location
9.1
Service
8.7
Room
7.9
Vibe
7.6
Amenities
7.3
Breakfast
8.9
Service
8.6
Comfort
8.5
Room
8.5
Location
8.3
Vibe
7.8
Amenities
6.6
Location
9.1
Service
9.0
Breakfast
9.0
Food
8.8
Room
8.1
Vibe
6.9
Amenities
6.4
Breakfast
9.1
Comfort
8.7
Location
8.0
Room
7.9
5.0 Okay
Pros: Not value for the money.
Cons: Location.
9.6 Excellent
Pros: Love the suite room! Comfortable and awesome. Place is clean and the staff are polite too
Cons: Nothing I dislike this time
9.2 Excellent
Pros: Breakfast is nice with a variety of choices. The best part is freshly squeeze fruit juices upon request.
Cons: Shower facilities. There is no separate shower area with bath tub.
7.9 Good
Pros: High standard in all points of view, large rooms and well fonctionnal, good location
Cons: Swimming pool not so nice and clean, airport transport overpriced
10.0 Excellent
Pros: The breakfast was really good. I like the Viet Nam ice coffee very much.
Cons: None.
8.8 Excellent
Pros: I was on " The Level " with VIP services , Nice lounge idea good food serving.
Cons: The breakfast in the lounge was a bit limited. Some constructions on my floor was drilling during the day.
9.2 Excellent
Pros: We got a free upgrade to a junior suite and didn't need the extra bed we had ordered. Room was always clean and quiet, beds were very comfortable. Breakfast was excellent, plenty to choose. Nice life music in the lobby most evening.
Cons: Some confusion with babysitter and bill but staff was helpful and accommodating. Lots of water leaking under shower door.
4.2 Okay
Pros: Poor location
Cons: Nothing
9.6 Excellent
Pros: The service was fantastic! Rooms were very comfortable
Cons: The smell in the lobby was too strong from the air freshener scent. It gave me a headache
9.6 Excellent
Pros: Quality and comfort of the rooms and friendly staff.
Cons: None
Beautifully located in the heart of Vietnam’s capital, Meliá Hanoi welcomes all who are looking for splendid accommodation, first-class facilities, and warm service. Luxurious rooms and a wide array of facilities, from a state-of-the-art business center to an outdoor swimming pool, make the hotel a perfect choice for business or leisure. The Meliá Hanoi also offers diners a world of culinary delights to explore, from the international themed buffets of El Patio to the local flavors of El Oriental. Strategically located in Hanoi, the hotel stands a short distance from many key districts and major attractions such as the Hanoi Opera House, Old Quarter, Temple of Literature, and Ho Chi Minh Mausoleum. Celebrating the nation’s rich culture and traditions, including the natural wonder of Ha Long Bay, the hotel’s tour desk offers guests many ways to explore Vietnam. With spectacular views in every room, dedicated staff, and outstanding facilities, the Meliá Hanoi is perfect for anyone looking to melt the city’s hustle and bustle away and experience the ultimate in rest and relaxation.
Hanoi Pearl Hotel is centrally located in Hanoi, a 4-minute walk from Hang Gai Street and 5 minutes by foot from St. Joseph's Cathedral. Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby.
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Overall 9.0 Excellent
Based on 2,097 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.3
Pros: The room is comfortable and there is a widespread breakfast selection.
Excellent
10.0
Pros: This hotel was amazing... fabulous location in the old quarter of Hanoi... Staff are very helpful and so welcoming!
Excellent
9.7
Pros: Room was stunning with classic molding, hard wood floors and a huge shower. Front desk agent offered to check me in hours early when I only asked to check a bag. The entire staff was attentive and helpful.
Excellent
10.0
Pros: Dominic and all other staff extremely helpful.
Good
7.1
Pros: Courteous staff
Excellent
10.0
Pros: Staff were super friendly and helpful. Location perfect for the old quarter.
Excellent
10.0
Pros: I liked the location and the friendliness of the staff
Excellent
10.0
Pros: The staff and location were the best!
Excellent
8.8
Pros: The restaurant was excellent. Wonderful Vietnamese food with excellent presentation, service and value for the money
Excellent
10.0
Pros: We loved The Hanoi Pearl it’s location was perfect 2 min walk to the Lake and as we arrived on Friday night the road around the lake was closed making it perfect for walking . The staff are so helpful especially Ms Betty Pham whose smiling face welcomed us each day .. the beds were so comfortable and breakfast delicious we highly recommend this Hoyel .
Excellent
10.0
Pros: Heart of tourist zone. Amazing staff. Would stay again. Excellent English.
Excellent
10.0
Pros: The hotel was walking distance to the main areas, including the night market on the weekends (which includes Beer Street). It is also across the street from a GREAT bar with happy hour from 4-8pm called "Polite & Co". The staff's hospitality was excellent - they were on time to pick us up from the airport and explained every single thing to us on arrival and offered help throughout our stay in Hanoi.
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Details
Reviews
Overall 9.0 Excellent
Based on 2,097 reviews
Location
9.6
Service
9.5
WiFi
9.5
Breakfast
8.7
Food
8.3
Room
7.8
Wellness
4.4
Service
9.7
Location
9.7
Breakfast
8.3
Room
7.5
Vibe
7.3
Service
9.6
Location
9.5
Breakfast
8.9
Room
7.5
Location
9.7
Service
9.4
Breakfast
8.8
Room
7.2
8.3 Excellent
Pros: The room is comfortable and there is a widespread breakfast selection.
Cons: The pastries are a bit hard.
10.0 Excellent
Pros: This hotel was amazing... fabulous location in the old quarter of Hanoi... Staff are very helpful and so welcoming!
Cons:
9.7 Excellent
Pros: Room was stunning with classic molding, hard wood floors and a huge shower. Front desk agent offered to check me in hours early when I only asked to check a bag. The entire staff was attentive and helpful.
Cons: Although the entire old quarter area is bustling and loud, there are two bars directly across the narrow street from the window our room faced. The noise on the weekend did not quiet down until after midnight.
There was also a minor issue with the hot water not getting very hot, and although the staff was apologetic, they could not remedy this issue before we checked out.
10.0 Excellent
Pros: Dominic and all other staff extremely helpful.
Cons: Everything was fantastic.
7.1 Good
Pros: Courteous staff
Cons: Little variety
10.0 Excellent
Pros: Staff were super friendly and helpful. Location perfect for the old quarter.
Cons: Breakfast was a strange combination but adequate.
10.0 Excellent
Pros: I liked the location and the friendliness of the staff
Cons: Restaurant just ok
10.0 Excellent
Pros: The staff and location were the best!
Cons:
8.8 Excellent
Pros: The restaurant was excellent. Wonderful Vietnamese food with excellent presentation, service and value for the money
Cons:
10.0 Excellent
Pros: We loved The Hanoi Pearl it’s location was perfect 2 min walk to the Lake and as we arrived on Friday night the road around the lake was closed making it perfect for walking . The staff are so helpful especially Ms Betty Pham whose smiling face welcomed us each day .. the beds were so comfortable and breakfast delicious we highly recommend this Hoyel .
Cons:
10.0 Excellent
Pros: Heart of tourist zone. Amazing staff. Would stay again. Excellent English.
Cons: Nothing.
10.0 Excellent
Pros: The hotel was walking distance to the main areas, including the night market on the weekends (which includes Beer Street). It is also across the street from a GREAT bar with happy hour from 4-8pm called "Polite & Co". The staff's hospitality was excellent - they were on time to pick us up from the airport and explained every single thing to us on arrival and offered help throughout our stay in Hanoi.
Cons: The breakfast could have had more options for vegetarians.
Hanoi Pearl Hotel is centrally located in Hanoi, a 4-minute walk from Hang Gai Street and 5 minutes by foot from St. Joseph's Cathedral. Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby.
With a stay at Apricot Hotel in Hanoi (Hoan Kiem), you'll be a 4-minute walk from St. Joseph's Cathedral and 8 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and an elevator (lift). This hotel has 3 meeting rooms available for events. Limited parking is available onsite.
Overall 8.9 Excellent
Based on 1,943 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
8.3
Pros: The location!
Excellent
10.0
Pros: Perfect location, beautiful decor, very clean, staff is polite and helpful.
Great view from the rooftop bar and the library.
Comfy beds, great amenities, free wi-fi, and cable TV.
Excellent
10.0
Pros: Excellent staff. Very clean . Great value for five star hotel .
Excellent
8.8
Pros: The breakfast was great,a lot of kind of food.We swam at roof pool.We could stay at lobby for waiting time.
Excellent
9.6
Pros: the situation, the views from the rooftop, the food, the staff
Excellent
10.0
Pros: Couldn’t fault hotel and accommodation! After the delightful chaos of Hanoi, entering the calm of the Apricot was bliss. Staff got to know us over the few days stay and it felt very personal. Room was large, elegant, and beautifully comfortable . Bed was fabulously comfy and enjoyed the marbled large bathroom! Location opposite to the lake and old town area could not have been bettered. Breakfast choice - amazing!
Excellent
10.0
Pros: The staff were extremely attentive and helpful. Little touches like a glass of cold juice upon arrival, help with the cases, opening the doors for us, complimentary fruit in our room.. made it feel very welcoming. The hotel is immaculate and feels very fresh. It is very central to everything but still very peaceful inside. Would definitely recommend this place to anyone coming to Hanoi.
Excellent
10.0
Pros: Really great location in a wonderful city. Area around the lake is pedestrianised at weekends and it was great to see all the family-friendly activity there.
Okay
5.1
Pros: Great location and faciliitiew
Excellent
9.2
Pros: The breakfast is generally good. The hotel staff made a good effort to take care of my special needs.
Okay
5.4
Pros: The overall look and impression when arriving. You may have the feeling of luxury with tasteful decoration and furniture. Staff was commonly nice and very helpful. The location is perfect, just in front of the lake and close to main attractions. The breakfast is very decent but surely not the best I got from a 5 stars hotel.
Excellent
10.0
Pros: Ideally located, beautifully appointed, and incredible staff!
Details
Reviews
Overall 8.9 Excellent
Based on 1,943 reviews
Location
9.7
Vibe
9.1
WiFi
9.1
Service
8.3
Bar
8.3
Amenities
8.0
Room
7.5
Pool
7.2
Breakfast
6.9
Comfort
5.9
Value
4.3
Wellness
4.2
Location
9.8
Vibe
8.9
Service
8.2
Amenities
7.5
Room
7.2
Pool
6.3
Comfort
6.2
Value
4.3
Wellness
3.6
Location
9.8
Service
8.9
Vibe
8.8
Amenities
7.9
Room
7.3
Breakfast
6.7
Vibe
8.8
8.3 Excellent
Pros: The location!
Cons: The breakfast was not bad but it wasnt good enough for price also. And the room is not so spacious..
10.0 Excellent
Pros: Perfect location, beautiful decor, very clean, staff is polite and helpful.
Great view from the rooftop bar and the library.
Comfy beds, great amenities, free wi-fi, and cable TV.
Cons: Pool is on the rooftop, so can't swim when the weather is cold.
10.0 Excellent
Pros: Excellent staff. Very clean . Great value for five star hotel .
Cons:
8.8 Excellent
Pros: The breakfast was great,a lot of kind of food.We swam at roof pool.We could stay at lobby for waiting time.
Cons:
9.6 Excellent
Pros: the situation, the views from the rooftop, the food, the staff
Cons: some rooms are in the interior and don't have any views
10.0 Excellent
Pros: Couldn’t fault hotel and accommodation! After the delightful chaos of Hanoi, entering the calm of the Apricot was bliss. Staff got to know us over the few days stay and it felt very personal. Room was large, elegant, and beautifully comfortable . Bed was fabulously comfy and enjoyed the marbled large bathroom! Location opposite to the lake and old town area could not have been bettered. Breakfast choice - amazing!
Cons: We are presuming the swimming pool area /roof top bar is next on the agenda for refurbishment as it poor in comparison to the stunnign We only visited once for a swim as although it was clean, tidy and had good views, for us to spend time or sit around the pool area wasnt conducive with a five star experience. The roof top terrace bar was poor and wouldn’t have encouraged us to hang around, sadly!
10.0 Excellent
Pros: The staff were extremely attentive and helpful. Little touches like a glass of cold juice upon arrival, help with the cases, opening the doors for us, complimentary fruit in our room.. made it feel very welcoming. The hotel is immaculate and feels very fresh. It is very central to everything but still very peaceful inside. Would definitely recommend this place to anyone coming to Hanoi.
Cons: Nothing
10.0 Excellent
Pros: Really great location in a wonderful city. Area around the lake is pedestrianised at weekends and it was great to see all the family-friendly activity there.
Cons: There was some building work going on next door so there was construction noise in the mornings.
5.1 Okay
Pros: Great location and faciliitiew
Cons: Lack of hygiene. Found many ants in the bed. Also the rooftop bar staff has abusive practices
9.2 Excellent
Pros: The breakfast is generally good. The hotel staff made a good effort to take care of my special needs.
Cons: Vegetables and special international dishes were quite acceptable.
5.4 Okay
Pros: The overall look and impression when arriving. You may have the feeling of luxury with tasteful decoration and furniture. Staff was commonly nice and very helpful. The location is perfect, just in front of the lake and close to main attractions. The breakfast is very decent but surely not the best I got from a 5 stars hotel.
Cons: So much to tell unfortunately : The hotel is under renovation; not only itself but there is also a construction site just in front so that the view is very lamentable. My partner being pregnant,we asked for another room (as we were placed in front of the construction site) and the answer was that we could be relocated at the upper floor or need to pay an extra (construction started at 9 A.M. and could be heard in the whole hotel... very annoying during our breakfast). Hence staff was not very helpful. They provided only one key during the check-in and the key is mandatory for the air-con. Therefore each time we came to our room it was very warm and... smelly (humidity smell) Staff were also fixing the lift (one to reach the amenities), the swimming pool and one camera in the lift was completely broken with pieces on the floor. Hence, the overall impression after one hour was that the finish is so poor. I felt that even some staff were a bit embarrassed about the current conditions (on the rooftop especially) In conclusion, surely one of the most disappointing experience and 5 stars hotel I've been. Such a pity!
10.0 Excellent
Pros: Ideally located, beautifully appointed, and incredible staff!
Cons: We loved everything! Beautiful artwork throughout, relaxing rooftop pool, great food and a very helpful staff
With a stay at Apricot Hotel in Hanoi (Hoan Kiem), you'll be a 4-minute walk from St. Joseph's Cathedral and 8 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and an elevator (lift). This hotel has 3 meeting rooms available for events. Limited parking is available onsite.
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8.7 Excellent
Based on 5,353 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Excellent
10.0
Pros: Excellent staff The club room is excellent value Absolutely brilliant mattresses for a comfortable sleep Great location, views
Excellent
8.3
Pros: The location was great for our last day and a walking distance to the Pagoda and Home restaurant.
Excellent
10.0
Pros: Staff were amazing, view from the room was beautiful. The bed was so comfortable! Spent the day after a long flight at the spa & with room service. Exceeded expectations. Would definitely return
Excellent
9.6
Pros: The service is excellent.
Excellent
10.0
Pros: Amazing breakfast and rooftop bar! Very clean rooms and very, very kind staff. I’ll definitely come back!
Excellent
10.0
Pros: Everything! The place, view, food and staff. We’ve stayed here four times and always come home with great memories.
Excellent
10.0
Pros: The staff were fabulous and personable. The location ideal close to the old part of the city. Great view over West Lake.
Good
7.9
Pros: very busy corner area location. when checking in we paid extra for upgrade to suite - has 02 rooms connected and share same foyer.but not what expected paying USD100 ADDITIONAL UPGRADE PER NIGHT.. some issues with keys but sorted out by hotel. breakfast is so.. so... room lighting is so .. so. main lobby represent nice, but room is a bit old compare to other Pan Pacific hotel. kids did mess up slight when they order room-services. Hotel staff did clean up , but they did not clean up to our expectation.. could have do better cleaning. Overall good clean hotel and reasonable budget for family stay.
Excellent
10.0
Pros: Lovely helpful staff. Beautiful room. We loved our evening at the rooftop bar, it was the perfect view.
Excellent
9.6
Pros: Amazing staff and spacious rooms. The best in Hanoi.
Details
Reviews
Overall 8.7 Excellent
Based on 5,353 reviews
Bar
9.1
Service
9.0
Breakfast
8.4
Location
8.3
Room
7.6
Amenities
7.1
Value
6.0
WiFi
5.8
Comfort
5.3
Service
9.1
Location
8.4
Breakfast
7.8
Room
6.2
Comfort
4.0
WiFi
3.9
Service
9.0
Bar
9.0
Breakfast
8.4
Room
8.3
Location
7.9
Comfort
6.0
Value
5.9
Bar
9.2
Service
8.8
Breakfast
8.5
Location
8.3
Room
7.1
Vibe
6.7
Comfort
5.0
Service
9.1
Location
8.6
Amenities
7.6
Room
7.5
10.0 Excellent
Pros: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Cons: Nothing to dislike.
10.0 Excellent
Pros: Excellent staff The club room is excellent value Absolutely brilliant mattresses for a comfortable sleep Great location, views
Cons: The rooms look slightly dated
8.3 Excellent
Pros: The location was great for our last day and a walking distance to the Pagoda and Home restaurant.
Cons: Nothing
10.0 Excellent
Pros: Staff were amazing, view from the room was beautiful. The bed was so comfortable! Spent the day after a long flight at the spa & with room service. Exceeded expectations. Would definitely return
Cons:
9.6 Excellent
Pros: The service is excellent.
Cons: The location is a bit far from old quarter.
10.0 Excellent
Pros: Amazing breakfast and rooftop bar! Very clean rooms and very, very kind staff. I’ll definitely come back!
Cons:
10.0 Excellent
Pros: Everything! The place, view, food and staff. We’ve stayed here four times and always come home with great memories.
Cons: None. It’s one of our favorite hotels in Hanoi.
10.0 Excellent
Pros: The staff were fabulous and personable. The location ideal close to the old part of the city. Great view over West Lake.
Cons: Nothing to note.
7.9 Good
Pros: very busy corner area location. when checking in we paid extra for upgrade to suite - has 02 rooms connected and share same foyer.but not what expected paying USD100 ADDITIONAL UPGRADE PER NIGHT.. some issues with keys but sorted out by hotel. breakfast is so.. so... room lighting is so .. so. main lobby represent nice, but room is a bit old compare to other Pan Pacific hotel. kids did mess up slight when they order room-services. Hotel staff did clean up , but they did not clean up to our expectation.. could have do better cleaning. Overall good clean hotel and reasonable budget for family stay.
Cons:
10.0 Excellent
Pros: Lovely helpful staff. Beautiful room. We loved our evening at the rooftop bar, it was the perfect view.
Cons:
9.6 Excellent
Pros: Amazing staff and spacious rooms. The best in Hanoi.
Cons:
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Centrally located in Hanoi, Movenpick Hotel Hanoi is within a 15-minute walk of St. Joseph's Cathedral and Hoan Kiem Lake. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 4 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Overall 8.6 Excellent
Based on 4,215 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
8.3
Pros: facilities
Excellent
9.2
Pros: The staff makes the difference. They are polite and attentive to the guest request
Okay
5.1
Excellent
10.0
Pros: Great friendly service and location
Good
7.9
Pros: Nice hotel in good location
Excellent
9.6
Pros: Greaf Location . Nice breakfast. Nice chocolate treat at 5pm for an hour everyday . FREE
Excellent
10.0
Pros: Everything, the speed of check in / check out, the top class well trained and experienced staff, etc, that's what makes Movempic one of my top choice in Hanoi
Excellent
10.0
Pros: Everything else, that's why I keep on coming back to Movempic
Good
7.5
Pros: Ah, I normally do not select hotels like this, but on this occasion I wanted to "pamper" myself. Breakfast selection is great, the usual for a hotel of this kind, but service there was not very attentive.
Excellent
9.2
Pros: The staff makes a difference. Well trained and polite. Check in was easy and quick
Excellent
8.3
Pros: The staff was super friendly and nice
Excellent
10.0
Pros: Good location and excellent services
Details
Reviews
Overall 8.6 Excellent
Based on 4,215 reviews
Location
9.3
Service
8.8
Breakfast
8.7
Food
8.2
Room
7.9
Comfort
5.9
WiFi
5.1
Location
9.1
Breakfast
8.6
Service
8.3
Vibe
7.7
Value
7.7
Room
7.4
Comfort
5.6
Location
9.4
Breakfast
9.0
Service
8.8
Room
7.8
Location
9.2
Breakfast
8.9
Service
8.8
Cleanliness
8.7
Food
8.2
Room
7.8
Vibe
7.8
Location
9.3
Breakfast
8.9
Service
8.6
Room
7.4
8.3 Excellent
Pros: facilities
Cons: Staff
9.2 Excellent
Pros: The staff makes the difference. They are polite and attentive to the guest request
Cons: Nil
5.1 Okay
Pros:
Cons: Arrived late and was very tired. Was given a room they knew had non-functioning air conditioner.Vietnam in summer is not place to be without AC. They pretended they didn't know, but the room had evidence of being rejected by other guests. Finally got different room next day. Inexcusable behavior on part of hotel.
10.0 Excellent
Pros: Great friendly service and location
Cons: No bar access
7.9 Good
Pros: Nice hotel in good location
Cons:
9.6 Excellent
Pros: Greaf Location . Nice breakfast. Nice chocolate treat at 5pm for an hour everyday . FREE
Cons: We were given a room facing the front main road. It is very noisy because the motorist in Hanoi just loved to horn for almost every thing. Couldn't sleep on the first night. I realised that the windows of this room were a single 5mm glass panel. The next day upon my complaint to the front desk, we were upgraded to a deluxe room facing the back . This room was very much quieter and we had sound, good quality sleep for the rest of the stay. I would request the management to upgrade their rooms facing the front ti a double glazed sound proof windows and thicker curtains. Other than that, it is a lovely place to stay
10.0 Excellent
Pros: Everything, the speed of check in / check out, the top class well trained and experienced staff, etc, that's what makes Movempic one of my top choice in Hanoi
Cons:
10.0 Excellent
Pros: Everything else, that's why I keep on coming back to Movempic
Cons: The neighbour (unrelated to my stay) had a loud voice on the phone, the sound proofing of the suite door between his room and mine wasn't good enough. The hotel should make sure that if 'half suite' rooms are given to guests, the sound proofing of the separating door are the same as that of a solid wall.
7.5 Good
Pros: Ah, I normally do not select hotels like this, but on this occasion I wanted to "pamper" myself. Breakfast selection is great, the usual for a hotel of this kind, but service there was not very attentive.
Cons: Unfortunately, I made an error in booking 1 night instead of an intended 2, and did not see my error until I arrived. Unfortunately, the hotel was not able to accommodate me the next day. My interaction with the desk clerk was not entirely satisfactory; I could not get are very good sense of my chances to continue for the additional night. In the event, I decided to find alternative arrangements on my own withing 30 minutes of hitting my room. I think a full service hotel like this might have offered to help in getting an alternative booking. I know Hanoi well, and the hotels on offer here. For 1/3 of the price one can get a bigger room, just as clean, with more personalized service, and a fine location. The gym here is not opened 24/7; that would have helped me in the circumstances having checked in 21:30 (they did hold my room, as I would expect) and having to leave for work early (7:45). No real blame to be placed here, except on me for my error. I just left feeling that the value for the money was not there, and probably would not have felt so even if I had booked as intended for the 2 nights. I note that other western chain hotels give better value for money, in the region, as well.
9.2 Excellent
Pros: The staff makes a difference. Well trained and polite. Check in was easy and quick
Cons: Can feel that it’s an old building. Perhaps some light renovation and cleaning is required in the toilet
8.3 Excellent
Pros: The staff was super friendly and nice
Cons: Notjing
10.0 Excellent
Pros: Good location and excellent services
Cons: nothing
Centrally located in Hanoi, Movenpick Hotel Hanoi is within a 15-minute walk of St. Joseph's Cathedral and Hoan Kiem Lake. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 4 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Ideally located in the stylish French Quarter of Hanoi, the iconic Hilton Hanoi Opera is a landmark hotel right next to Hanoi Opera House. Within a short walk of Hanoi's central business district, Vietnam National Museum of History, Hoan Kiem Lake and Hanoi Old Quarter, the hotel is the perfect place to stay on your business or leisure trips to Vietnam.
Stretch out in a spacious Guest Room with separate sleeping and working areas decorated in Vietnamese traditional style. All 264 rooms offer thoughtful amenities including WiFi and daily newspapers. Connecting rooms make a great option for groups and families. Upgrade to an Executive Room to enjoy panoramic views of Hanoi Opera House over complimentary buffet breakfast and evening canapés in the Executive Lounge. All suites feature comforts from home, with 775 sq. ft. and an in-suite refrigerator, ideal for entertaining. Relax and pick from an extensive range of cable TV channels on the 46-inch flat-screen TV.
Don't neglect your fitness routine and take advantage of the fully-equipped fitness centre. There is also an outdoor pool perfect for an afternoon in the sun.
Sample specialities from all the corners of Vietnam and beyond at Ba Mien restaurant or enjoy international favourites at Chez Manon. Challenge colleagues to pool or darts over cocktails with a lively crowd at JJ's Sports Bar. Stop by and enjoy a light bite for breakfast or lunch at the Lobby Lounge. It is ideal for people on the go and it serves pastries. Definitely, don't miss The Bakery, our intimate café with an extensive range of homemade breads, sandwiches, pastries, cakes and chocolates.
Whether you’re planning an exclusive event, small meeting, or large conference, Hilton Hanoi Opera is the ideal venue. Our proximity to the central business district makes the hotel an ideal choice for your next event. With natural daylight and beautiful views, Hilton Hanoi Opera is a great place to plan your wedding in style.
Overall 8.6 Excellent
Based on 2,981 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10.0
Pros: Room was great and the breakfast buffet was wonderful.
Excellent
9.6
Pros: Front desk very helpful, organised 2 rooms with ealry check in. Excelent staff!
Okay
4.6
Pros: The beds are really comfortable
Excellent
9.2
Pros: Well warm welcome
Good
7.1
Pros: The staff where helpful
Mediocre
3.3
Pros: Nothing at all. Worst stay by far.
Good
6.7
Pros: Great staff, very helpful. Great position ¹
Excellent
10.0
Pros: Friendly staff, comfortable rooms
Excellent
8.0
Pros: Great Service and friendly staff
Great Location
Beautiful lobby
Excellent
9.2
Pros: Superb location
Okay
4.6
Pros: Location
Excellent
10.0
Pros: The breakfast was great, I liked the juices that could be produced
Details
Reviews
Overall 8.6 Excellent
Based on 2,981 reviews
Location
9.5
Breakfast
8.8
Comfort
8.4
Service
8.4
Room
7.3
WiFi
6.7
Value
6.2
Bar
5.8
Amenities
5.4
Vibe
4.6
Location
9.4
Breakfast
8.8
Comfort
8.6
Service
8.5
Room
7.1
Cleanliness
6.8
Value
6.6
Amenities
4.9
Vibe
3.6
Location
9.3
Breakfast
8.8
Service
8.4
Room
6.5
Value
5.9
Amenities
5.1
Vibe
4.2
Location
9.5
Breakfast
8.9
Comfort
8.5
Service
7.9
Room
6.7
Vibe
4.1
Location
9.5
Service
8.7
Breakfast
8.7
Comfort
8.6
Room
6.9
Amenities
5.4
Vibe
4.2
10.0 Excellent
Pros: Room was great and the breakfast buffet was wonderful.
Cons:
9.6 Excellent
Pros: Front desk very helpful, organised 2 rooms with ealry check in. Excelent staff!
Cons:
4.6 Okay
Pros: The beds are really comfortable
Cons: Didn’t meet my expectations the lobby is 5 star but the room was not felt very outdated the swimming pool is a lot smaller than the pictures make it look . Also why is there need for deposit and service charge why can’t you just pay the price that I booked and the mini bar and food is to expensive . Won’t be returning as you can get so much more for your money
9.2 Excellent
Pros: Well warm welcome
Cons: Cocktails prices
7.1 Good
Pros: The staff where helpful
Cons: Outdoor pool are a very pot , also areas outside the bar area need upgrade Rooms are tired
3.3 Mediocre
Pros: Nothing at all. Worst stay by far.
Cons: To be honest i did not liked anything about the hotel, except the location. It was my worst stays till yet. Me n my partner are business travellers and have stayed in almost all good brands for 5stars and 7stars in many countries. Truly this Hilton Hanoi is by far the worst. Firstly, when we reached no bell boy came to receive, so we had to carry our luggage ourselves. Staff at reception was very blunt. Vietnam hotels and people are known for their wonderful hospitality. Hilton did not offer any. Our stay was much better last time when we stayed in boutique 4 star hotels in Hanoi. They offered such a warm welcome and full attention and i was truly amazed by the hospitality. During checkout when we mentioned all this as a feedback, still no bellboy came to get the luggage and escort us to the car. Secondly, rooms were old and even the dustbins were in poor condition. Carpets damp. Thirdly, last room dining can be ordered till 10pm which is not expected in such brands. 5 star hotels maintain some standards which Hilton Hanoi did not. Worst services n much worse the hospitality.
6.7 Good
Pros: Great staff, very helpful. Great position ¹
Cons: The room need to be renewed, even the running belt in the gym need to be replaced
10.0 Excellent
Pros: Friendly staff, comfortable rooms
Cons:
8.0 Excellent
Pros: Great Service and friendly staff
Great Location
Beautiful lobby
Cons: It didn't feel like a five star hotel when I was in the room. It wasn't bad but not like a five star hotel.
9.2 Excellent
Pros: Superb location
Cons: The air-conditioning sounds a bit creepy to me
4.6 Okay
Pros: Location
Cons: Too old
10.0 Excellent
Pros: The breakfast was great, I liked the juices that could be produced
Cons:
Ideally located in the stylish French Quarter of Hanoi, the iconic Hilton Hanoi Opera is a landmark hotel right next to Hanoi Opera House. Within a short walk of Hanoi's central business district, Vietnam National Museum of History, Hoan Kiem Lake and Hanoi Old Quarter, the hotel is the perfect place to stay on your business or leisure trips to Vietnam.
Stretch out in a spacious Guest Room with separate sleeping and working areas decorated in Vietnamese traditional style. All 264 rooms offer thoughtful amenities including WiFi and daily newspapers. Connecting rooms make a great option for groups and families. Upgrade to an Executive Room to enjoy panoramic views of Hanoi Opera House over complimentary buffet breakfast and evening canapés in the Executive Lounge. All suites feature comforts from home, with 775 sq. ft. and an in-suite refrigerator, ideal for entertaining. Relax and pick from an extensive range of cable TV channels on the 46-inch flat-screen TV.
Don't neglect your fitness routine and take advantage of the fully-equipped fitness centre. There is also an outdoor pool perfect for an afternoon in the sun.
Sample specialities from all the corners of Vietnam and beyond at Ba Mien restaurant or enjoy international favourites at Chez Manon. Challenge colleagues to pool or darts over cocktails with a lively crowd at JJ's Sports Bar. Stop by and enjoy a light bite for breakfast or lunch at the Lobby Lounge. It is ideal for people on the go and it serves pastries. Definitely, don't miss The Bakery, our intimate café with an extensive range of homemade breads, sandwiches, pastries, cakes and chocolates.
Whether you’re planning an exclusive event, small meeting, or large conference, Hilton Hanoi Opera is the ideal venue. Our proximity to the central business district makes the hotel an ideal choice for your next event. With natural daylight and beautiful views, Hilton Hanoi Opera is a great place to plan your wedding in style.
With a stay at The Palmy Hotel & Spa, you'll be centrally located in Hanoi, steps from Hoan Kiem Lake and 5 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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Overall 8.6 Excellent
Based on 1,335 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.9
Pros: Not applicable
Good
7.5
Pros: The hotel was in a perfect location. The breakfast was below my expectations and could offer better variety for vegetarian diet. Given the location and comparatively low cost overall I was satisfied with the choice.
Excellent
10.0
Pros: Very nice hotel great staff location and comforts in the room
Okay
4.6
Pros: The location of this hotel was good.
Excellent
10.0
Pros: There is no King size bed as advertised. Everything is good
Excellent
8.8
Pros: The room was ok, comfortable. Staffs are all friendly and helpful. Breakfast was amazing.
Excellent
10.0
Pros: Good location, quiet place, close to downtown.
Excellent
10.0
Pros: Lean and comfortable. No windows but wasn’t in room except to sleep anyway. Good size and huge bed. The breakfast buffet was very good with a choice of Vietnamese and western foods. The staff, in particular the day staff and the day manager were very helpful and friendly and welcoming and went out of their way to ensure a great visit to a city they were very proud of.
Excellent
10.0
Pros: The staff were very helpful and keen to make our stay as enjoyable as possible The breakfast was very enjoyable and a wide selection of options
Excellent
9.6
Pros: Near the lake area.
Excellent
8.3
Pros: The property is in a good location. The staff are very friendly and always happy to help. The room was big and had a nice shower and good facilities (safe, kettle etc as well as good shower and washing facilities. It is very boutique!
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Details
Reviews
Overall 8.6 Excellent
Based on 1,335 reviews
Location
9.7
Service
9.1
Breakfast
8.5
WiFi
7.1
Room
6.3
Location
9.8
Service
9.3
Breakfast
8.4
Comfort
6.0
Room
5.9
Location
9.8
Service
9.3
Room
5.7
Location
9.8
Service
9.1
Room
5.5
Room
5.4
7.9 Good
Pros: Not applicable
Cons: Nothing in particular.
7.5 Good
Pros: The hotel was in a perfect location. The breakfast was below my expectations and could offer better variety for vegetarian diet. Given the location and comparatively low cost overall I was satisfied with the choice.
Cons:
10.0 Excellent
Pros: Very nice hotel great staff location and comforts in the room
Cons: Hard to find anything but the shower is it the best
4.6 Okay
Pros: The location of this hotel was good.
Cons: Surprisingly very disappointed. From the moment we checked in to the moment the driver which was instructed numerous times on which terminal to go to still dropped us at the wrong one. Very unhelpful. Staff not accommodating at all. Wouldn’t recommend anyone to go here for the price you pay and the lack of service you receive, in comparison to other hotels with the same number of stars. In addition the plumbing in our bathroom was extremely poor.
10.0 Excellent
Pros: There is no King size bed as advertised. Everything is good
Cons:
8.8 Excellent
Pros: The room was ok, comfortable. Staffs are all friendly and helpful. Breakfast was amazing.
Cons: The only was the bathroom. It was not very clean, the shower was mold and water pressure was quite weak.
10.0 Excellent
Pros: Good location, quiet place, close to downtown.
Cons:
10.0 Excellent
Pros: Lean and comfortable. No windows but wasn’t in room except to sleep anyway. Good size and huge bed. The breakfast buffet was very good with a choice of Vietnamese and western foods. The staff, in particular the day staff and the day manager were very helpful and friendly and welcoming and went out of their way to ensure a great visit to a city they were very proud of.
Cons: Nothing
10.0 Excellent
Pros: The staff were very helpful and keen to make our stay as enjoyable as possible The breakfast was very enjoyable and a wide selection of options
Cons: Nothing
9.6 Excellent
Pros: Near the lake area.
Cons: Nothing
8.3 Excellent
Pros: The property is in a good location. The staff are very friendly and always happy to help. The room was big and had a nice shower and good facilities (safe, kettle etc as well as good shower and washing facilities. It is very boutique!
Cons: I read that they had fitness lockers, and I was under the assumption that there was a gym and/or a pool due to the fact that it had spa in the hotel title. This is not the case. Whilst it is my own fault for not enquiring, I just want to make people aware! The closest gym and pool we found was at the army hotel (about a 20 minute walk) and it cost 200 k dong a day each! Additionally if you end up in a room like we did which has a connecting door to another room, it can be very noisy as it’s not a thick or well sound proofed door! I was hoping that going for a more expensive boutique hotel would mean it would be a bit quieter but this was not the case!
With a stay at The Palmy Hotel & Spa, you'll be centrally located in Hanoi, steps from Hoan Kiem Lake and 5 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
The 5-star Hotel de l'Opera Hanoi is located in the center of Hanoi, close to the Opera House. Just 3 minutes walk from Hoan Kiem Lake and the Old Quarter, the 107 rooms and suites are a sanctuary of comfort, with hand picked luxurious amenities and 21st Century technology. Restaurants, bar, four-season swimming pool and free WIFI combine to deliver memorable operatic moments for both business and leisure travellers.
Overall 8.5 Excellent
Based on 2,607 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: The room was spacious and luxurious. The bed was large and soft. The staff were very attentive and helpful .
Excellent
9.6
Pros: Location is great. The room is good.
Excellent
10.0
Pros: Great in all aspects - location , staff and facilities. Breakfast was 5 stars!
Excellent
9.2
Pros: After traveling all over, sleeping on some cardboard hard beds, and enduring a five hour bus journey, falling into the king size bed was a heavenly sleeping experience. The room was super quiet, the bed super comfortable, and the shower was the nicest I have ever used. The modern decor was cool. The hotel was walking distance from Hoan Kiem Lake, and lots of exciting things in the area.
Excellent
9.1
Pros: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.
Excellent
8.8
Pros: I thought the location was amazing !!! The look of the hotel is beautiful and the service was superb, really friendly, professional and helpful. I also met the Manager a Frenchman called Adrien when I checked in who was really helpful and polite which set the tone for a nice stay. The initial design of the decor was also very good and I liked the design of the lobby bar.
Excellent
9.6
Pros: Ms Pham the Front Office Manager is excellent
Excellent
8.8
Pros: Perfect position, in the city centre of Hanoi. Close to the Old Quarter, the heath of Hanoi. Room very comfortable and top level staff. Highly recommended
Excellent
9.6
Pros: Location perfect for old town
Excellent
9.6
Pros: Loved the room and the facilities. Breakfast was nice and the location the hotel is great! The room is very impressive and we loved the facilities in the room. I purchased a sim card (10GB data per day apparently, which I didn't believe) from the concierge for approx 14 EUR. The data on the card lasted my full 3 week stay in Vietnam! Thank you to the super concierge!
Excellent
10.0
Pros: Lovely hotel, clean rooms, comfy beds, great buffet breakfast.
Details
Reviews
Overall 8.5 Excellent
Based on 2,607 reviews
Location
9.7
Service
9.2
Breakfast
8.4
Vibe
7.9
Room
7.4
Value
6.4
Cleanliness
5.9
WiFi
5.8
Location
9.6
Service
9.3
Breakfast
8.7
Room
7.8
Vibe
7.5
Cleanliness
6.2
Location
9.7
Service
8.7
Breakfast
7.9
Value
6.3
Room
6.1
Amenities
6.0
Cleanliness
5.9
Comfort
4.9
Location
9.5
Bar
9.4
Service
9.2
Breakfast
8.6
Vibe
7.7
Room
7.6
Comfort
7.1
Value
6.5
Cleanliness
5.8
Location
9.7
Service
9.1
Comfort
7.5
Room
7.2
Cleanliness
5.8
10.0 Excellent
Pros: The room was spacious and luxurious. The bed was large and soft. The staff were very attentive and helpful .
Cons:
9.6 Excellent
Pros: Location is great. The room is good.
Cons: While we stayed the air con of dining room had problem and the breakfast time was unpleasant
10.0 Excellent
Pros: Great in all aspects - location , staff and facilities. Breakfast was 5 stars!
Cons: Nothing!
9.2 Excellent
Pros: After traveling all over, sleeping on some cardboard hard beds, and enduring a five hour bus journey, falling into the king size bed was a heavenly sleeping experience. The room was super quiet, the bed super comfortable, and the shower was the nicest I have ever used. The modern decor was cool. The hotel was walking distance from Hoan Kiem Lake, and lots of exciting things in the area.
Cons: The hallways didn't seem to live up to 5 star status. The carpet seemed old, and there were lots of scrapes and marks on the walls. There were like 8 million light switches in the room, and it was a bit confusing to figure out which ones did what. The toilet flushing was a little fickle. In the description, it said the room would have a courtyard or city view. I e-mailed to ask for a city view, and got a response saying they would get us one. However, when we arrived it was a courtyard view. I'm sure the buffet breakfast was excellent, but $20 per person seemed a bit steep. It'd be nice if they offered some kind of complimentary meal. This was a really nice place, but maybe didn't quite live up to our expectation of what a 5 star hotel would be.
9.1 Excellent
Pros: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.
Cons: Not really something to complain, good hotel
8.8 Excellent
Pros: I thought the location was amazing !!! The look of the hotel is beautiful and the service was superb, really friendly, professional and helpful. I also met the Manager a Frenchman called Adrien when I checked in who was really helpful and polite which set the tone for a nice stay. The initial design of the decor was also very good and I liked the design of the lobby bar.
Cons: It was rather hot, there seemed to be some problem with the AC units so they were using lots of electric fans which is not what you expect from an Accor M Gallery (I am a platinum member). I also felt that the property could do with some investment in the facilities as it is looking a little tired around the edges.
9.6 Excellent
Pros: Ms Pham the Front Office Manager is excellent
Cons:
8.8 Excellent
Pros: Perfect position, in the city centre of Hanoi. Close to the Old Quarter, the heath of Hanoi. Room very comfortable and top level staff. Highly recommended
Cons:
9.6 Excellent
Pros: Location perfect for old town
Cons:
9.6 Excellent
Pros: Loved the room and the facilities. Breakfast was nice and the location the hotel is great! The room is very impressive and we loved the facilities in the room. I purchased a sim card (10GB data per day apparently, which I didn't believe) from the concierge for approx 14 EUR. The data on the card lasted my full 3 week stay in Vietnam! Thank you to the super concierge!
Cons: The bed was really soft and I developed back-ache. We asked for a late check-out, but unfortunately the hotel could not accommodate us with this even though we had booked 2 rooms. Irrespective, they made the spa facilities available to us to shower and freshen up before departure.
10.0 Excellent
Pros: Lovely hotel, clean rooms, comfy beds, great buffet breakfast.
Cons:
The 5-star Hotel de l'Opera Hanoi is located in the center of Hanoi, close to the Opera House. Just 3 minutes walk from Hoan Kiem Lake and the Old Quarter, the 107 rooms and suites are a sanctuary of comfort, with hand picked luxurious amenities and 21st Century technology. Restaurants, bar, four-season swimming pool and free WIFI combine to deliver memorable operatic moments for both business and leisure travellers.
The Pullman Hanoi recently metamorphosed into one of the city's premiere business hotels - close to corporate headquarters and government offices, an easy 10-minute drive to the charm of Old Quarter. Ideal for work meetings, equally well-suited for socialising, with all-day dining at La Cheminee restaurant and panoramic views from the upper floors.
Overall 8.4 Excellent
Based on 3,903 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
9.2
Excellent
10.0
Pros: Most of the staffs are friendly and efficient. The breakfast is abundant and delicious. The location is quite convenient to the shopping center or historical sceneries. I will choose this hotel when I go to Hanoi again.
Good
6.8
Pros: The bed was comfortable
Okay
5.8
Pros: The spa staff were extremely nice
Excellent
10.0
Pros: The staff were very accommodating to every need that comes with having 3 kids in tow. Adjoining rooms were a great plus.
Excellent
10.0
Pros: After getting out of hospital, the assistant manager upgraded us to the suite on the 6th floor, this was amazing and as I had to rest before flying, a few days in this room did me wonders. We truly appreciated the personal service and amazing help from all staff concerned ensuring our stay was comfortable as possibly.
Excellent
9.6
Pros: Very well maintained rooms and always clean
Excellent
9.2
Pros: Very cozy and comfortable room. Very nice staff and amazing breakfast.
Excellent
8.8
Pros: Breakfast and clean/grand hotel appearance. Good price and value
Good
7.1
Pros: Room is clean and staff are very polite. Checking out was a breeze.
Good
7.5
Pros: Good amentities, clean
Excellent
10.0
Pros: Location was amazing and it was the best breakfast i had in Vietnam
Details
Reviews
Overall 8.4 Excellent
Based on 3,903 reviews
Breakfast
9.2
Service
8.5
Location
7.7
WiFi
7.6
Food
7.1
Cleanliness
6.8
Room
6.7
Value
6.5
Amenities
5.6
Vibe
5.2
Breakfast
9.1
Service
8.3
Location
7.7
WiFi
7.1
Value
6.6
Food
6.6
Room
6.4
Comfort
6.2
Amenities
5.3
Vibe
4.8
Breakfast
9.4
Service
8.9
Value
7.3
Location
7.0
Cleanliness
6.7
Room
6.7
Amenities
6.4
Vibe
5.4
Breakfast
9.3
Service
8.7
Location
8.1
Cleanliness
6.7
Value
6.6
Room
6.3
Amenities
5.1
Vibe
4.3
Breakfast
9.3
Service
8.8
Location
7.9
Cleanliness
7.0
Room
6.3
Vibe
4.5
9.2 Excellent
Pros:
Cons: No tour operators would pickup or drop off
10.0 Excellent
Pros: Most of the staffs are friendly and efficient. The breakfast is abundant and delicious. The location is quite convenient to the shopping center or historical sceneries. I will choose this hotel when I go to Hanoi again.
Cons: I have checked in two rooms (room 1403 and 714) on August 6th. And on August 7th, the receptionist Miss Ha checked in my third room (for my elder sister) at around 11:00 A.M. She told me that the room is not available yet, I said, Okay, my sister could wait in my mother's room (Room 1403 which has been checked in on August 6th) and I told her to try to get a clean room earlier. At the same time, I told her to send the luggages to room 1403. However, we waited till 14:05, there is no message of room or the luggages. I called her, she said the room will be ready in 5 minutes and she would ask her colleague to send the room key to 1403. Can you image there isn't even one clean room in past three hours? Ten minutes later, there is no key. I went downstairs to the front desk and pushed her to give me the room personally. Let's talk about the luggages. At 11:00 A.M., I have told her to send the luggages to room 1403, 14:05 the luggages are still at the concierge. I pushed her to send them to the room in the phone, then 14:15, the luggages are still at the concierge. 14:15 I went to the front desk to push her, she promised me to send the luggages immediately. Then twenty minutes later, no one touches the luggages. And when I went to the front desk to check what happened. The receptionist told me that Miss Ha got off work just now and has left! And she even didn't tell her colleague to send the luggages to my room before she left. I turned to the luggages to pick up them to the room by myself. At this time, the bellman saw and helped me to send all the luggages to the room with high efficiency. I have been staying in Pullman Hanoi for many years. It's first time for me to meet such staff as Miss Ha!
6.8 Good
Pros: The bed was comfortable
Cons: Need to do something to improve the checking in process
5.8 Okay
Pros: The spa staff were extremely nice
Cons: Check in staff totally unhelpful Will never stay in a Pullman hotel again And would not recommend it to anyone else
10.0 Excellent
Pros: The staff were very accommodating to every need that comes with having 3 kids in tow. Adjoining rooms were a great plus.
Cons: Some of the guests were smoking on our floor which made our room smell.
10.0 Excellent
Pros: After getting out of hospital, the assistant manager upgraded us to the suite on the 6th floor, this was amazing and as I had to rest before flying, a few days in this room did me wonders. We truly appreciated the personal service and amazing help from all staff concerned ensuring our stay was comfortable as possibly.
Cons:
9.6 Excellent
Pros: Very well maintained rooms and always clean
Cons:
9.2 Excellent
Pros: Very cozy and comfortable room. Very nice staff and amazing breakfast.
Cons: A bit far from the center of Hanoi.
8.8 Excellent
Pros: Breakfast and clean/grand hotel appearance. Good price and value
Cons: Location could be more central for tourist activity, but this isn’t an issue given cheap Ubers/taxis
7.1 Good
Pros: Room is clean and staff are very polite. Checking out was a breeze.
Cons: The hotel is getting rather old and may not be worth continuously charging at this rate, without a renovation anytime soon. I was not provided an invoice/receipt during checkout. I remembered too late, while on the way to the airport.
7.5 Good
Pros: Good amentities, clean
Cons: price is a lil bit too high
10.0 Excellent
Pros: Location was amazing and it was the best breakfast i had in Vietnam
Cons: The staff where amazing very polite and professional
The Pullman Hanoi recently metamorphosed into one of the city's premiere business hotels - close to corporate headquarters and government offices, an easy 10-minute drive to the charm of Old Quarter. Ideal for work meetings, equally well-suited for socialising, with all-day dining at La Cheminee restaurant and panoramic views from the upper floors.
With a stay at Hanoi Holiday Diamond Hotel, you'll be centrally located in Hanoi, steps from Hanoi Old City Gate and 9 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 8.3 Excellent
Based on 894 reviews
All reviews
- All reviews
- Couples
- Families
Good
6.3
Pros: The staff were very friendly. Located close to beer street.
Excellent
10.0
Pros: We stayed in Hanoi 3 weeks and it took quite a while to find a hotel within this budget that was as great as this hotel. It was excellent in every way. Felt like it was worth 3 times the amount we were paying per night
Excellent
9.2
Pros: Rooms were just good. Clean and comfortable.
Good
7.1
Pros: Breakfast I can order more than one dish and dish was served real fast.
Excellent
8.8
Pros: Staff were excellent as always, always keen to help. Location is perfect for food and nightlife.
Excellent
8.8
Pros: Friendly staff, good location. And really good value! Recomended
Excellent
10.0
Pros: This hotel is a great place to stay. Close to the old quarter night market and not a big walk to the lake. The staff were great and they made us feel at home. They have lots of suggestions for trips either day trips or overnight as some of them have travelled the country themselves.
Excellent
10.0
Pros: The staff were so helpful and friendly and provided a great service, breakfast was tasty, and the location was perfect for exploring Hanoi, really good value for money
Excellent
8.3
Pros: Nice but basic breakfast. Welcomed warmly with balloons. Air con in room was noisy. Basic overall but good value and great location.
Mediocre
2.5
Pros: Location
Excellent
10.0
Pros: Great service and very friendly staff. Right in the center of the old quarter.
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Details
Reviews
Overall 8.3 Excellent
Based on 894 reviews
Service
9.7
Location
9.4
Breakfast
8.0
WiFi
7.8
Room
5.9
Vibe
2.8
Service
9.6
Location
9.4
Value
9.3
Breakfast
8.4
Room
5.3
Service
9.8
6.3 Good
Pros: The staff were very friendly. Located close to beer street.
Cons: The place was filthy and outdated. It was pretty cheap to be fair, but definitely the worse standard of place we have stayed while spending one month travelling South East Asia. We had lots of ants in our room.
10.0 Excellent
Pros: We stayed in Hanoi 3 weeks and it took quite a while to find a hotel within this budget that was as great as this hotel. It was excellent in every way. Felt like it was worth 3 times the amount we were paying per night
Cons: Can't fault it
9.2 Excellent
Pros: Rooms were just good. Clean and comfortable.
Cons: Nothing.
7.1 Good
Pros: Breakfast I can order more than one dish and dish was served real fast.
Cons: Door and windows. I was afraid of being broken Bedding was not clean enough.
8.8 Excellent
Pros: Staff were excellent as always, always keen to help. Location is perfect for food and nightlife.
Cons: Rooms a little small but good for the price
8.8 Excellent
Pros: Friendly staff, good location. And really good value! Recomended
Cons:
10.0 Excellent
Pros: This hotel is a great place to stay. Close to the old quarter night market and not a big walk to the lake. The staff were great and they made us feel at home. They have lots of suggestions for trips either day trips or overnight as some of them have travelled the country themselves.
Cons:
10.0 Excellent
Pros: The staff were so helpful and friendly and provided a great service, breakfast was tasty, and the location was perfect for exploring Hanoi, really good value for money
Cons:
8.3 Excellent
Pros: Nice but basic breakfast. Welcomed warmly with balloons. Air con in room was noisy. Basic overall but good value and great location.
Cons:
2.5 Mediocre
Pros: Location
Cons: That the workers are thieves I accidentally left my go pro on the bed and contacted them straight away and they were sorry to tell me but it was not there. I know it was there I repacked my bag before I left and had it on the bed so I don’t recommend staying here as your stuff is not safe
10.0 Excellent
Pros: Great service and very friendly staff. Right in the center of the old quarter.
Cons:
With a stay at Hanoi Holiday Diamond Hotel, you'll be centrally located in Hanoi, steps from Hanoi Old City Gate and 9 minutes by foot from Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Conveniently located in the bustling centre of Hanoi city, Hilton Garden Inn Hanoi is only 45 minutes drive from Noi Bai International Airport. Just minutes from Hanoi Opera House, the Old Quarter and many tourist destinations, the hotel is the perfect base for exploring the city, for both business and leisure travellers.
Choose from 87 welcoming guest rooms and suites and enjoy a spacious work area with ergonomic chair, a safe, a mini refrigerator and a 28-inch flat screen TV. Listen to your favourite music on the alarm clock/radio with MP3 connectivity, sleep deep on a comfortable Serta bed, refresh in the stylish bathroom which features either a bathtub or a walk-in shower, or stay connected with complimentary high-speed internet access. Upgrade to a suite for extra space and comfort in a separate living area.
Savour international favourites and local specialities in the Garden Grille Restaurant and grab a refreshing drink, a beer or a cocktail in the Garden Bar. Enjoy a snack at any time of the day or night from our convenient Pavilion Pantry, which offers a microwave, or dine in the comfort and privacy of your guest room with our evening room service.
Host a meeting or event in our flexible function room, which features the latest in audio/visual technology and enjoy complimentary use of the 24-hour business centre, offering a host of business services and amenities. Work out in the fully-equipped, 24-hour fitness centre.
Overall 8.3 Excellent
Based on 816 reviews
All reviews
- All reviews
- Business
- Couples
Excellent
9.2
Pros: Great location
Good
7.5
Pros: Hotel is small but very comfortable
Okay
5.7
Pros: Front desk was great, facility and food was not, to me it's below Hilton Standard, most people stay there are business traveler. The first night we arrived the bed sheet and pillow wasn't change, we could still smell the person that slept there before. if you plan to stay 1 or 2 nights I guess it's OK
Good
6.7
Pros: Probably the food for breakfast. Few are great especially waffle.
Excellent
9.6
Pros: Very good location, there's famous local restaurant just 2 minsutes walk from hotel. Hoan Kiem Lake just 10 mins walk, and St Joseph Church just 15 mins walk from Hotel. and the restaurant that Obama visited Bun Cha Huong Lien just 3 mins walk.
Okay
5.8
Pros: Location
Good
6.3
Pros: Only the wfi was excellent, and breakfast is okay.
Good
7.9
Pros: Very nice location
Okay
5.0
Excellent
8.8
Pros: Clean, good location and friendly
Excellent
9.6
Pros: I loved a buffet breakfast.
Details
Reviews
Overall 8.3 Excellent
Based on 816 reviews
Location
9.0
Breakfast
9.0
Cleanliness
8.8
Service
8.3
Room
7.4
Value
7.1
WiFi
6.7
Vibe
4.9
Amenities
4.2
Location
8.9
Breakfast
8.9
Service
8.1
Value
6.8
Room
6.4
Vibe
4.7
Location
9.0
Breakfast
8.8
Room
6.9
9.2 Excellent
Pros: Great location
Cons: No smoking room
7.5 Good
Pros: Hotel is small but very comfortable
Cons: The room size and cleanliness are very goodr
5.7 Okay
Pros: Front desk was great, facility and food was not, to me it's below Hilton Standard, most people stay there are business traveler. The first night we arrived the bed sheet and pillow wasn't change, we could still smell the person that slept there before. if you plan to stay 1 or 2 nights I guess it's OK
Cons: Everything, except front desk ladies staff, they were very helpful.
6.7 Good
Pros: Probably the food for breakfast. Few are great especially waffle.
Cons: The heat of water. The comfort of pillows. The hospitality of front male staff. Also, the stuff in bathroom. Not even a glass provided.
9.6 Excellent
Pros: Very good location, there's famous local restaurant just 2 minsutes walk from hotel. Hoan Kiem Lake just 10 mins walk, and St Joseph Church just 15 mins walk from Hotel. and the restaurant that Obama visited Bun Cha Huong Lien just 3 mins walk.
Cons:
5.8 Okay
Pros: Location
Cons: Service
6.3 Good
Pros: Only the wfi was excellent, and breakfast is okay.
Cons: I am a regular traveller, comparing other hotels staff and amenities it was not par for the standard. I feel the Hilton name also disgraced.
7.9 Good
Pros: Very nice location
Cons: Always the same. breadfast
5.0 Okay
Pros:
Cons: Not too close to the Old Quarter. Staff did not tell us that we should use complimentary wifi and not internet and we were charged with a bill of R900.
8.8 Excellent
Pros: Clean, good location and friendly
Cons:
9.6 Excellent
Pros: I loved a buffet breakfast.
Cons:
Conveniently located in the bustling centre of Hanoi city, Hilton Garden Inn Hanoi is only 45 minutes drive from Noi Bai International Airport. Just minutes from Hanoi Opera House, the Old Quarter and many tourist destinations, the hotel is the perfect base for exploring the city, for both business and leisure travellers.
Choose from 87 welcoming guest rooms and suites and enjoy a spacious work area with ergonomic chair, a safe, a mini refrigerator and a 28-inch flat screen TV. Listen to your favourite music on the alarm clock/radio with MP3 connectivity, sleep deep on a comfortable Serta bed, refresh in the stylish bathroom which features either a bathtub or a walk-in shower, or stay connected with complimentary high-speed internet access. Upgrade to a suite for extra space and comfort in a separate living area.
Savour international favourites and local specialities in the Garden Grille Restaurant and grab a refreshing drink, a beer or a cocktail in the Garden Bar. Enjoy a snack at any time of the day or night from our convenient Pavilion Pantry, which offers a microwave, or dine in the comfort and privacy of your guest room with our evening room service.
Host a meeting or event in our flexible function room, which features the latest in audio/visual technology and enjoy complimentary use of the 24-hour business centre, offering a host of business services and amenities. Work out in the fully-equipped, 24-hour fitness centre.
Located in Hanoi (Hoan Kiem), Lucky 3 hotel is within a 10-minute walk of Thang Long Water Puppet Theatre and St. Joseph's Cathedral. Featured amenities include complimentary wired Internet access, a computer station, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has facilities measuring 538 square feet (50 square meters), including a meeting room. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
Overall 7.9 Good
Based on 627 reviews
All reviews
- All reviews
Excellent
10.0
Pros: The rooms were well appointed, very clean, quiet and comfortable. The qualtiy of the furniture and cleanliness of the room is outstanding. All the staff, food and beverage and housekeeping were extremely friendly and helpful. It's all great, you won't be disappointed.
Good
7.5
Pros: Staff very friendly
Excellent
10.0
Pros: Perfect location in the center of the Old Town of Hanoi. Spacious and clean rooms. Extremely friendly and helpful staff. Most reasonable rate. The best hotel of our amazing trip to Vietnam. A were sorry that we coudn't stay more than one night.
Good
7.5
Pros: Staff were great & the room was super clean & comfortable.
Excellent
9.6
Pros: Lucky 3 Hotel far exceeded our expectations; it was clean, had a great location, friendly staff, fantastic breakfast choices, good AC and the shower was super hot with good water pressure. It also had a mini fridge and a lock box which you don't often find for a hotel at this price point. Factor in a fabulous rooftop deck and you can't get much better!
Excellent
9.6
Pros: The hotel is perfectly located in the old town of Hanoi. Our room was not that big, but really clean and comfortable. The staff was incredibly friendly and super helpful. She helped us getting our bus to Sapa and booking a trip to Halong Bay. After both of our trips we decided to come back and even at 6 am, coming back from Sapa, they had a room ready for us. Breakfast was good. An amazing time!
Excellent
9.6
Pros: The staff at hotel were friendly and helpful. They went out of their way to take care of our every need and i think that the nicest thing anyone ever done for me in a vacation. The rooms were very clean with great comfortable beds. Location is perfect for exploring the old town.
Excellent
10.0
Pros: Nice meal, nice staff. The location is easy to find in the map, and local restaurant is great
Excellent
9.6
Pros: Whole room is full of light even in the cloudy day which brings the whole stay very comfortable. Also it's very clean, smell good too. Definitely would recommend it
Excellent
10.0
Pros: Great hotel to stay while in Hanoi, very central. Rooms were clean and well serviced. I feel very comfortable while stay here
Details
Reviews
Overall 7.9 Good
Based on 627 reviews
Location
9.6
Service
9.0
WiFi
7.1
Breakfast
6.6
Room
6.6
Amenities
6.2
Food
5.0
10.0 Excellent
Pros: The rooms were well appointed, very clean, quiet and comfortable. The qualtiy of the furniture and cleanliness of the room is outstanding. All the staff, food and beverage and housekeeping were extremely friendly and helpful. It's all great, you won't be disappointed.
Cons:
7.5 Good
Pros: Staff very friendly
Cons: Room smaller than expected
10.0 Excellent
Pros: Perfect location in the center of the Old Town of Hanoi. Spacious and clean rooms. Extremely friendly and helpful staff. Most reasonable rate. The best hotel of our amazing trip to Vietnam. A were sorry that we coudn't stay more than one night.
Cons:
7.5 Good
Pros: Staff were great & the room was super clean & comfortable.
Cons: The breakfast choice was very limited. I went to the 7 11 shop which is in the same building for milk & bread & chose boiled eggs off the menu.
9.6 Excellent
Pros: Lucky 3 Hotel far exceeded our expectations; it was clean, had a great location, friendly staff, fantastic breakfast choices, good AC and the shower was super hot with good water pressure. It also had a mini fridge and a lock box which you don't often find for a hotel at this price point. Factor in a fabulous rooftop deck and you can't get much better!
Cons: Our only complaint was the WIFI was somewhat inconsistent during part of our stay - usually not an issue but we were there for work and needed reliable internet. But you only step outside to find about 100 coffeeshops so it wasn't a dealbreaker.
9.6 Excellent
Pros: The hotel is perfectly located in the old town of Hanoi. Our room was not that big, but really clean and comfortable. The staff was incredibly friendly and super helpful. She helped us getting our bus to Sapa and booking a trip to Halong Bay. After both of our trips we decided to come back and even at 6 am, coming back from Sapa, they had a room ready for us. Breakfast was good. An amazing time!
Cons:
9.6 Excellent
Pros: The staff at hotel were friendly and helpful. They went out of their way to take care of our every need and i think that the nicest thing anyone ever done for me in a vacation. The rooms were very clean with great comfortable beds. Location is perfect for exploring the old town.
Cons:
10.0 Excellent
Pros: Nice meal, nice staff. The location is easy to find in the map, and local restaurant is great
Cons:
9.6 Excellent
Pros: Whole room is full of light even in the cloudy day which brings the whole stay very comfortable. Also it's very clean, smell good too. Definitely would recommend it
Cons:
10.0 Excellent
Pros: Great hotel to stay while in Hanoi, very central. Rooms were clean and well serviced. I feel very comfortable while stay here
Cons:
Located in Hanoi (Hoan Kiem), Lucky 3 hotel is within a 10-minute walk of Thang Long Water Puppet Theatre and St. Joseph's Cathedral. Featured amenities include complimentary wired Internet access, a computer station, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has facilities measuring 538 square feet (50 square meters), including a meeting room. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
A stay at Kingly Hotel places you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
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Overall 7.6 Good
Based on 109 reviews
All reviews
- All reviews
Excellent
9.2
Pros: Location
Excellent
10.0
Pros: Beautiful rooms and service. When our Halong Bay Trip was postponed due to poor weather they extended our stay at the same rate.
Excellent
10.0
Pros: It was such a good time, we liked everything. The people are very nice and helpful!
Excellent
8.8
Pros: Staff so friendly and have a good service If have a chance go to hanoi i will choose to stay here...
Excellent
9.2
Pros: Great location and fantastic value for money. The rooms were clean and comfortable and the staff fantastic, couldn't be more helpful.
Excellent
10.0
Pros: Larger room and clean. Staff friendly. Very reasonable prices compared with other hotels in the area.
Excellent
9.2
Pros: Good breakfast, cooked to order. Very friendly staff, all of them very helpful. Good location large room and nice bathroom. Very good value for money.
Excellent
9.6
Pros: good location
Good
7.5
Pros: Good location near to shopping stores ,restaurants, cafes and lake Good staff from reception to rooms service
Good
7.5
Pros: Comfortable stay, friendly staff and clean rooms.
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Details
Reviews
Overall 7.6 Good
Based on 109 reviews
Cleanliness
10.0
Location
9.6
Service
8.6
Room
8.0
Vibe
7.6
Comfort
7.5
Breakfast
6.4
9.2 Excellent
Pros: Location
Cons: Bathroom was outdated and pictures a bit misleading
10.0 Excellent
Pros: Beautiful rooms and service. When our Halong Bay Trip was postponed due to poor weather they extended our stay at the same rate.
Cons: If you stay above the 6th floor you will need to walk up the stairs but that is fine if you are fit and able.
10.0 Excellent
Pros: It was such a good time, we liked everything. The people are very nice and helpful!
Cons:
8.8 Excellent
Pros: Staff so friendly and have a good service If have a chance go to hanoi i will choose to stay here...
Cons:
9.2 Excellent
Pros: Great location and fantastic value for money. The rooms were clean and comfortable and the staff fantastic, couldn't be more helpful.
Cons: The breakfast room is a little too small for the size of the hotel but we were happy to make a tray up and take to our room. decor not to everyones taste but so clean and value for money it didn't matter at all
10.0 Excellent
Pros: Larger room and clean. Staff friendly. Very reasonable prices compared with other hotels in the area.
Cons: Nothing
9.2 Excellent
Pros: Good breakfast, cooked to order. Very friendly staff, all of them very helpful. Good location large room and nice bathroom. Very good value for money.
Cons: Bed was quite hard. Only complaint.
9.6 Excellent
Pros: good location
Cons:
7.5 Good
Pros: Good location near to shopping stores ,restaurants, cafes and lake Good staff from reception to rooms service
Cons:
7.5 Good
Pros: Comfortable stay, friendly staff and clean rooms.
Cons:
A stay at Kingly Hotel places you in the heart of Hanoi, steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
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