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Pan Pacific Hanoi
5 stars

Pan Pacific Hanoi

1 Thanh Nien Road, Ba Dinh District, Hanoi 10000, Vietnam
Hanoi, Vietnam
See location+84 243 823 8888
From
$162
Cheapest

rate per night

8.6
Very good
based on 954 reviews
954 reviews
Room type
Provider
Nightly total
Deluxe room
$162
King room
$215
Premier Room
$234
47 more Pan Pacific Hanoi deals
47 more Pan Pacific Hanoi deals

Photos of Pan Pacific Hanoi

Overview

Situated in Hanoi, Pan Pacific Hanoi is within a 10-minute drive of West Lake and provides free public parking on site. This 5-star hotel features views of West Lake, Red River and Truc Bach Lake, as well as an indoor pool.

Pan Pacific Hanoi boasts a variety of deluxe amenities and services, such as a limousine service and Spa. Facilities include free wireless internet, a 24-hour reception and an express check-in and check-out feature.

The hotel offers rooms equipped with a mini bar, a coffee maker and a refrigerator. They are all fully air conditioned and feature private bathrooms with luxury toiletries.

Pan Pacific Hanoi boasts convenient dining options, such as Chinese cuisines at Ming Restaurant and local and international food at Pacifica. In the evening, guests are welcome to relax in the lounge bar.

The hotel offers disabled parking for guests travelling with a car. Quan Thanh Temple and Truc Bach Lake are within walking a distance.

8.6
Very good rating
Based on 954 verified guest reviews

Latest deals for Pan Pacific Hanoi

Fri 18/7
Sat 19/7
Executive room
bed type unknown
$649
bed type unknown
$670
bed type unknown
$765
Double room
1 king bed
$305
King room
1 king bed
$215
1 king bed
$228
1 king bed
$402
Deluxe room
bed type unknown
$162
bed type unknown
$162
1 king bed
$163
Premier Room
bed type unknown
$234
1 king bed
$249
bed type unknown
$262
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Pan Pacific Hanoi

  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Lake view
  • Landmark view
  • Storage available
  • Quiet street view
  • River view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Dining room
  • Snack bar
  • Breakfast in the room
  • Dining table

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Spa and wellness centre
  • Rooftop pool
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Oven
  • Microwave
  • Refrigerator
  • Dining area

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Shared lounge/TV area
  • TV
  • DVD player

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Outdoor

  • Terrace/Patio
  • Grill
  • Balcony

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews of Pan Pacific Hanoi

8.6
Very good
954 verified ratings
Wonderful
536
Very good
184
Good
119
Okay
56
Fair
27
Mediocre
13
Poor
19

Summary of reviews

Guests say
Guests have highlighted significant service issues, particularly in the restaurant and with staff interactions, which detracted from their overall experience. However, many appreciated the hotel's location and some enjoyed the room quality and amenities. The hotel has potential but needs to address service shortcomings to enhance guest satisfaction.
AI-generated from customer reviews
Location8 out of 10
Cleanliness2.5 out of 10
Service1 out of 10
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All reviews

10
Wonderful
Christopher, Jan 2019
Pros (+) This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Cons (-) Nothing to dislike.

Location

1 Thanh Nien Road, Ba Dinh District, Hanoi 10000

What's nearby

  • Truc Bach Lake0.5 km
  • West Lake1.3 km
  • Presidential Palace1.3 km
  • Ho Chi Minh Mausoleum1.6 km
  • Hanoi Citadel1.7 km
  • Dong Xuan Market1.7 km
  • Ho Chi Minh Museum1.8 km
  • Vietnam Military History Museum2 km
  • National Museum of Fine Arts2.2 km
  • St. Joseph Cathedral2.6 km
  • Temple of Literature2.6 km
  • Hanoi City Centre2.7 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Pan Pacific Hanoi

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Pan Pacific Hanoi

  • Where is Pan Pacific Hanoi located?

    Pan Pacific Hanoi is located at 1 Thanh Nien Road, Ba Dinh District in Ba Dinh, 4.5 km from the centre of Hanoi. Truc Bach Lake is the closest landmark to Pan Pacific Hanoi.

  • When is check-in time and check-out time at Pan Pacific Hanoi?

    Check-in time is 14:00 and check-out time is 12:00 at Pan Pacific Hanoi.

  • Does Pan Pacific Hanoi offer free Wi-Fi?

    Yes, Pan Pacific Hanoi offers free Wi-Fi.

  • Does Pan Pacific Hanoi offer free parking?

    Yes, Pan Pacific Hanoi offers free parking.

  • How far is Pan Pacific Hanoi from the airport?

    Pan Pacific Hanoi is 19.9 km from Hanoi Noibai. Pan Pacific Hanoi is 95.1 km from Haiphong Catbi.

  • Does Pan Pacific Hanoi have a pool?

    Yes, Pan Pacific Hanoi has a pool on-site.

  • How does KAYAK find such great Pan Pacific Hanoi hotel deals?

    KAYAK scours the web for all room deals available at Pan Pacific Hanoi in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pan Pacific Hanoi and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pan Pacific Hanoi.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
4.5 km
Hanoi Noibai
19.3 km

Everything you need to know for your stay in Hanoi

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