Pan Pacific Hanoi
1 Thanh Nien Road, Hanoi 10000, Vietnam
+84 438 238 888
Cheapest
rate per night
8.7
Excellent
based on 5,242 reviews
Compare vs KAYAK
Good to know
| Distance to city centre | 4.4 km |
|---|---|
| Location rating | 8.4 |
| Nearest airport | Hanoi Noibai |
| Distance to airport | 19.4 km |
Rooms
Premier rooms
$294+
Photo
Bed type
Provider
Nightly base price
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Unknown
$294
per night
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Unknown
$294
per night
Deluxe rooms
$142+
Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$142
per night
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Unknown
$143
per night
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King bed
$147
per night
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King bed
$147
per night
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King bed
$147
per night
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Twin bed
$147
per night
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Unknown
$147
per night
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Unknown
$149
per night
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King bed
$153
per night
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Twin bed
$153
per night
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Unknown
$153
per night
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King bed
$176
per night
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King bed
$178
per night
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King bed
$180
per night
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Twin bed
$181
per night
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Unknown
$187
per night
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Twin bed
$195
per night
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Twin bed
$199
per night
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King bed
$200
per night
IMAGE
King bed
$200
per night
IMAGE
Twin bed
$230
per night
King rooms
$373+
Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$373
per night
IMAGE
King bed
$375
per night
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King bed
$465
per night
Reviews
Pros
| "Exceptional service rendered from Tracy." | (in 19 reviews) |
|---|---|
| "Great rooftop bar with stunning views." | (in 15 reviews) |
| "Great views of the lake." | (in 24 reviews) |
Cons
| "Site of hotel not so central to places of interest." | (in 3 reviews) |
|---|
Traveller rating
171
53
8
4
0
Time of year
Traveller type
Show reviews that mention
+
| attractive decor | in 6 reviews |
|---|---|
| club room | in 36 reviews |
| good breakfast | in 12 reviews |
| good location | in 56 reviews |
| great view | in 58 reviews |
| lunch buffets | in 4 reviews |
| nice hotel | in 89 reviews |
| old quarter | in 29 reviews |
| rooftop bar | in 21 reviews |
| room and facilities | in 26 reviews |
| spa with sauna | in 19 reviews |
| staff are very good | in 126 reviews |
| summit | in 7 reviews |
| swimming pool | in 51 reviews |
| west lake | in 69 reviews |
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ExcellentAug 20199.5
Amazing staff and spacious rooms. The best in Hanoi.
-
ExcellentJul 201910.0
Excellent staff The club room is excellent value Absolutely brilliant mattresses for a comfortable sleep Great location, views
The rooms look slightly dated
-
GoodJul 20198.0
very busy corner area location. when checking in we paid extra for upgrade to suite - has 02 rooms connected and share same foyer.but not what expected paying USD100 ADDITIONAL UPGRADE PER NIGHT.. some issues with keys but sorted out by hotel. breakfast is so.. so... room lighting is so .. so. main lobby represent nice, but room is a bit old compare to other Pan Pacific hotel. kids did mess up slight when they order room-services. Hotel staff did clean up , but they did not clean up to our expectation.. could have do better cleaning. Overall good clean hotel and reasonable budget for family stay.
-
ExcellentJul 201910.0
Lovely helpful staff. Beautiful room. We loved our evening at the rooftop bar, it was the perfect view.
-
ExcellentJul 201910.0
The staff were fabulous and personable. The location ideal close to the old part of the city. Great view over West Lake.
Nothing to note.
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About
Overview
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Hotels.com
Features
8.7 Excellent
based on 5,242 reviews
9.1
Service
9.0
Bar
5.8
WiFi
5.3
Comfort
Things to know
- Friendly atmosphere
- Friendly service
- Great view
Check in |
14:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Indoor pool
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Free parking
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Library
Laundry facilities
Hairdryer
Coffee shop
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed
Free valet parking
Wedding services
Rooftop
Airport shuttle
Photos
All photos (59)
Balcony (2)
Banquets (2)
Bathroom (5)
Bedroom (17)
All photos
01 of 48
Reviews about Pan Pacific Hanoi
“Amazing staff and spacious rooms. The best in Hanoi.”
“Excellent staff The club room is excellent value Absolutely brilliant mattresses for a comfortable sleep Great location, views”
“very busy corner area location. when checking in we paid extra for upgrade to suite - has 02 rooms connected and share same foyer.but not what expected paying USD100 ADDITIONAL UPGRADE PER NIGHT.. some issues with keys but sorted out by hotel. breakfast is so.. so... room lighting is so .. so. main lobby represent nice, but room is a bit old compare to other Pan Pacific hotel. kids did mess up slight when they order room-services. Hotel staff did clean up , but they did not clean up to our expectation.. could have do better cleaning. Overall good clean hotel and reasonable budget for family stay.”
“Lovely helpful staff. Beautiful room. We loved our evening at the rooftop bar, it was the perfect view.”
“The staff were fabulous and personable. The location ideal close to the old part of the city. Great view over West Lake.”
Location
Most popular landmarks
- Trấn Quốc Pagoda 374 m
- Presidential Palace 1.3 km
- West Lake 1.4 km
- Ho Chi Minh Mausoleum 1.5 km
- Dong Xuan Market 1.6 km
- One Pillar Pagoda 1.7 km
Hanoi travel guide
Learn about Hanoi on KAYAK
Getting Around
| Hanoi Noibai | 19.4 km |
|---|---|
| Haiphong Catbi | 95.3 km |
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