Good to know
|Distance to city centre||4.4 km|
|Nearest airport||Hanoi Noibai|
|Distance to airport||19.4 km|
|"Exceptional service rendered from Tracy."||(in 19 reviews)|
|"Great rooftop bar with stunning views."||(in 15 reviews)|
|"Great views of the lake."||(in 24 reviews)|
|"Site of hotel not so central to places of interest."||(in 3 reviews)|
Time of year
Show reviews that mention
|attractive decor||in 6 reviews|
|club room||in 36 reviews|
|good breakfast||in 12 reviews|
|good location||in 56 reviews|
|great view||in 58 reviews|
|lunch buffets||in 4 reviews|
|nice hotel||in 89 reviews|
|old quarter||in 29 reviews|
|rooftop bar||in 21 reviews|
|room and facilities||in 26 reviews|
|spa with sauna||in 19 reviews|
|staff are very good||in 126 reviews|
|summit||in 7 reviews|
|swimming pool||in 51 reviews|
|west lake||in 69 reviews|
Amazing staff and spacious rooms. The best in Hanoi.
Excellent staff The club room is excellent value Absolutely brilliant mattresses for a comfortable sleep Great location, views
The rooms look slightly dated
very busy corner area location. when checking in we paid extra for upgrade to suite - has 02 rooms connected and share same foyer.but not what expected paying USD100 ADDITIONAL UPGRADE PER NIGHT.. some issues with keys but sorted out by hotel. breakfast is so.. so... room lighting is so .. so. main lobby represent nice, but room is a bit old compare to other Pan Pacific hotel. kids did mess up slight when they order room-services. Hotel staff did clean up , but they did not clean up to our expectation.. could have do better cleaning. Overall good clean hotel and reasonable budget for family stay.
Lovely helpful staff. Beautiful room. We loved our evening at the rooftop bar, it was the perfect view.
The staff were fabulous and personable. The location ideal close to the old part of the city. Great view over West Lake.
Nothing to note.
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hanoi Old City Gate and Thang Long Water Puppet Theatre. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 5,242 reviews
Things to know
- Friendly atmosphere
- Friendly service
- Great view
Policies vary by room type and provider.
Reviews about Pan Pacific Hanoi
Most popular landmarks
- Trấn Quốc Pagoda 374 m
- Presidential Palace 1.3 km
- West Lake 1.4 km
- Ho Chi Minh Mausoleum 1.5 km
- Dong Xuan Market 1.6 km
- One Pillar Pagoda 1.7 km
|Hanoi Noibai||19.4 km|
|Haiphong Catbi||95.3 km|