Pan Pacific Hanoi

5 stars
1 Thanh Nien Road, Ba Dinh District, Hanoi 10000, Vietnam
Hanoi, Vietnam
8.5
Very good
based on 969 reviews
969 reviews
Thu 6/11
-
Fri 7/11
1 room, 2 guests
Deals from
$169
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
$169
King room
$237
Premier Room
$244
49 more Pan Pacific Hanoi deals
49 more Pan Pacific Hanoi deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in Hanoi, Pan Pacific Hanoi is within a 10-minute drive of West Lake and provides free public parking on site. This 5-star hotel features views of West Lake, Red River and Truc Bach Lake, as well as an indoor pool.

Pan Pacific Hanoi boasts a variety of deluxe amenities and services, such as a limousine service and Spa. Facilities include free wireless internet, a 24-hour reception and an express check-in and check-out feature.

The hotel offers rooms equipped with a mini bar, a coffee maker and a refrigerator. They are all fully air conditioned and feature private bathrooms with luxury toiletries.

Pan Pacific Hanoi boasts convenient dining options, such as Chinese cuisines at Ming Restaurant and local and international food at Pacifica. In the evening, guests are welcome to relax in the lounge bar.

The hotel offers disabled parking for guests travelling with a car. Quan Thanh Temple and Truc Bach Lake are within walking a distance.

8.5
Very good rating
Based on 969 verified guest reviews

Latest deals for Pan Pacific Hanoi

Thu 6/11
Fri 7/11
Deluxe room
bed type unknown
$169
nightly with VAT
bed type unknown
$181
nightly with VAT
2 twin beds
$182
nightly with VAT
Premier Room
bed type unknown
$244
nightly with VAT
1 king bed
$247
nightly with VAT
bed type unknown
$259
nightly with VAT
King room
1 king bed
$237
nightly with VAT
1 king bed
$257
nightly with VAT
1 king bed
$294
nightly with VAT
Executive room
bed type unknown
$676
nightly with VAT
bed type unknown
$698
nightly with VAT
bed type unknown
$796
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Pan Pacific Hanoi

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Business centre

General

  • Executive lounge access
  • Family rooms
  • Hardwood or parquet floors
  • Lake view
  • Landmark view
  • Storage available
  • Quiet street view
  • River view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • First-aid kit
  • Safe
  • Cleaning products

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Spa and wellness centre
  • Rooftop pool
  • Massage
  • Sauna

Kitchen

  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Oven
  • Microwave
  • Refrigerator
  • Dining area

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Upper floors accessible by lift

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Shared lounge/TV area
  • TV
  • DVD player

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle

Outdoor

  • Terrace/Patio
  • Grill
  • Balcony

Things to do

  • Gift shop
  • Bicycle hire
  • Beauty salon

Family friendly

  • Babysitting or child care
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness classes
  • Fitness centre

Reviews of Pan Pacific Hanoi

8.5
Very good
969 verified ratings
Wonderful
543
Very good
186
Good
121
Okay
56
Fair
27
Mediocre
14
Poor
22

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the lovely views and well-maintained facilities. However, many reviews pointed out issues with the service, particularly during breakfast, and noted that the hotel felt outdated with limited amenities. The bed comfort and value for price were also concerns for several guests, suggesting that improvements are needed in these areas.
AI-generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Service3.5 out of 10
Bed Comfort3 out of 10
Value for Price2.5 out of 10
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All reviews

10
Wonderful
Christopher, Jan 2019
Pros (+) This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.
Cons (-) Nothing to dislike.

Location

1 Thanh Nien Road, Ba Dinh District, Hanoi 10000

What's nearby

  • Truc Bach Lake0.5 km
  • West Lake1.3 km
  • Presidential Palace1.3 km
  • Ho Chi Minh Mausoleum1.6 km
  • Hanoi Citadel1.7 km
  • Dong Xuan Market1.7 km
  • Ho Chi Minh Museum1.8 km
  • Vietnam Military History Museum2 km
  • National Museum of Fine Arts2.2 km
  • St. Joseph Cathedral2.6 km
  • Temple of Literature2.6 km
  • Hanoi City Centre2.7 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Pan Pacific Hanoi

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Pan Pacific Hanoi

  • Where is Pan Pacific Hanoi located?

    Pan Pacific Hanoi is located at 1 Thanh Nien Road, Ba Dinh District in Ba Dinh, 4.5 km from the centre of Hanoi. Truc Bach Lake is the closest landmark to Pan Pacific Hanoi.

  • When is check-in time and check-out time at Pan Pacific Hanoi?

    Check-in time is 14:00 and check-out time is 12:00 at Pan Pacific Hanoi.

  • Does Pan Pacific Hanoi offer free Wi-Fi?

    Yes, Pan Pacific Hanoi offers free Wi-Fi.

  • Does Pan Pacific Hanoi offer free parking?

    Yes, Pan Pacific Hanoi offers free parking.

  • How far is Pan Pacific Hanoi from the airport?

    Pan Pacific Hanoi is 19.3 km from Hanoi Noibai. Pan Pacific Hanoi is 95.4 km from Haiphong Catbi.

  • Does Pan Pacific Hanoi have a pool?

    Yes, Pan Pacific Hanoi has a pool on-site.

  • How does KAYAK find such great Pan Pacific Hanoi hotel deals?

    KAYAK scours the web for all room deals available at Pan Pacific Hanoi in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pan Pacific Hanoi and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pan Pacific Hanoi.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
4.5 km
Hanoi Noibai
19.3 km

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