Guest reviews
Overall rating
8.2
Excellent
Based on 50 reviews
Cleanliness
8.2
Comfort
8.3
Pick-up/Drop-off
8.2
Value for money
8.3
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Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
16
3
2
1
5
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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2.0
Pros: Staff was helpful and friendly
Cons: Security deposit and knowledge of what credit and debit is accepted
review from
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10.0
Pros: The staff was great and got me going very quickly!
Cons: Intermediate cars are a lot smaller than I thought. But the trip was good, went for inexpensive got inexpensive. Car was almost new and reliable.
review from
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10.0
Pros: The staff did everything they could to help me and helped find a solution to any issues that arose
Cons: More payment options for deposit would have been much more helpful I ended up having to be a secondary driver because my credit limit want high enough and I did not have a utility bill proving my address
review from
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8.0
Pros: The gentleman at the front desk was nice and helpful. We didn't get the vehicle we ordered but he did everything he could be accommodate. We appreciated it. Excellent customer service.
Cons: The van was a bit dirty and the drop down mirror was broken.
review from
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10.0
Pros: Very Friendly service. On top of that, to my surprise, Nick at pickup offered a free upgrade. Upon return, Chris (a fellow MN Viking fan) asked very good questions about our experience. High quality customer service doesn’t just happen. Iwill definitely return and thank you! Dave Thornton and family
Cons: Nothing at all.
review from
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2.0
Cons: Staff was unprofessional. Talked to each other and on the phone well suppose to be waiting on me. Did not have vehicle I had reserved on the property - were going to give me a truck. If I wanted a truck I would of reserved one. Will never rent from you again.
review from
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2.0
They didn’t have the car when I tried to pick it up. !!!!!!!
Pros: Nothing.
Cons: They didn’t gab my vehicle after giving a comfirmation code.
review from
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10.0
Pros: The staff where very polite and attentive to our needs. Will be back next year for another rental.
review from
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10.0
Pros: I was served by a guy named Todd he did a great job explaining everything. A real gentleman we will rent from them again
review from
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9.2
Excellent overall experience
Pros: When I rented my vehicle the initial experience wasn’t the greatest. I express d that to the young lady that bright me to my car. I had no idea she was going to do what she did. I had a different drop off than pick up. When I dropped my vehicle off they had waived some fees. I was more than pleasantly surprised
review from
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2.0
Terrible Experience
Cons: Terrible customer service experience. Enterprise is sloppy and does not seem to care.
review from
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6.0
Pros: Good upgrade, customer friendly staff, quick service.
Cons: Little choice but to accept a car which still had smoke effect inside.
review from