Find reviews that mention:
6.0
The wiper blades presented a major safety hazard. I advised Enterprise to have them replaced immediately. Be sure to check them before you leave.Reviewed 17 May 2022
review from![kayak]()
8.0
Less wait time during pickup.Reviewed 25 Apr 2022
review from![kayak]()
10.0
Excellent. All is good. The truck worked as needed. The staff at SBN was awesome. I highly recomend them.Reviewed 5 Jan 2022
review from![kayak]()
4.0
Cons:Huge line. One guy working.Reviewed 11 Jun 2021
review from![kayak]()
4.0
Pros:Yes, staff was friendly.Cons:It was the customer service when trying to call South Bend I was always routed to corporate. No one was at the Enterprise desk in South Bend so no one walked around the car with me. A supervisor on the phone used a phone and/or had a soft spoken voice. I could not hear him.Reviewed 5 May 2021
review from![kayak]()
10.0
Pros:Staff was friendly and efficient. I was in and out quickly. Great experience.Cons:Only odd thing about renting in South Bend is there are no assigned spots. You everyone is walking around the lot hitting their car lock fob listening for the noise. It was actually kind of comical. But if the weather was bad or you were in a big hurry I could see how it would be irritating.Reviewed 26 Oct 2020
review from![kayak]()
9.2
Pros:Drop off in Downtown Falmouth MA. was great, Attendant was helpful and friendly. Pick up in South Bend IN. Airport went well even though I forgot who was supplying the car and the Kayak email confirm was on my PC , not my phone, they found me, I got the car.Cons:The Ford Fusion hybrid has a weird feature where the engine turns off when you stop at a light or drive-through. This feature can be turned off by a button on the dashboard.Reviewed 18 Sep 2020
review from![kayak]()
2.0
Cons:Enterprise called me a day before and told me they had to canceled my car as they had high demand for the Holiday and they did not had the car that I reserved many days ago. They told me they couldn’t do anything that put me on a waiting list to see what day they could have a car available.!Reviewed 7 Sep 2020
review from![kayak]()
10.0
Pros:Staff was excellent. Fast, efficient, friendly. The dropoff was super fast and easy.Cons:Nothing. Everything was perfect.Reviewed 12 Mar 2020
review from![kayak]()
6.8
Pros:Everything was easy and drop off was easy too. Car smelled like cigarettes. It was 3° and I had to drive with the window open.Cons:No cigarette smell.Reviewed 15 Feb 2020
review from![kayak]()
9.6
Pros:Staff was great to work with! Check-in and check-out were super easy!Reviewed 28 Jul 2019
review from![kayak]()
10.0
Cons:Pickup time changed from 4pm to 12 by company, not me. Couldn't find my contract, but agent finally did. Also company had changed my 2 week rental to a one day rental. Again agent fixed all.Reviewed 30 Aug 2017
review from![kayak]()