8.0
Seats didn't have much lumbar support and were uncomfortable. Car had a smell. Charging $100/day for an economy car is an extortion.Reviewed 14 Jun 2023
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7.6
Pros:Pick-up and drop-off was a breeze. Nice enough little car.Cons:The inside of the car's windows were very dirty (covered in that new car "film").Reviewed 16 Oct 2019
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10.0
Pros:yes, very friendly and helpfulReviewed 24 Sep 2019
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10.0
Pros:Staff is Quebec was polite, professional, and helpful. Car was clean and in excellent condition. Drop off was super easyCons:No changes necessary.Reviewed 15 Sep 2019
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8.8
Pros:Very helpful staffCons:nothingReviewed 20 Aug 2019
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7.6
Pros:The car and pick up and drop off were fine---eventually. But the frustrations came when trying to get Enterprise on the phone to talk to a live person about a serious problem.Cons:2 months in advance, we chose the wrong pick-up date in Quebec. We couldn't correct it online or by phone and on arrival had to taxi to the office to try to fix it. Jonte Jyne was very helpful. But Enterprise's voice-mail system is the WORST!Reviewed 16 Aug 2019
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5.2
Cons:The reservation was made for a pick up at a closed location. Spent a few hours on the phone with Enterprise and had to get to a new location and then wait a few hours for a car.Reviewed 13 Jul 2019
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8.0
Pros:Staff was great at pick up. Drop off was chaotic in hotel lobby.Cons:Not crazy about Sonata. Would have preferred Camry or ???Reviewed 1 Jul 2019
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7.6
Pros:helpful staff. they spoke English which helpedCons:the reserved location did not have cars so I had to take a taxi to another location the contract was in French!! no option for English, evidently the drop off charges were exorbitant!Reviewed 24 Jun 2019
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8.0
Pros:The drop off was super easy, and our check-in fella was courteous and helpful with directions.Cons:Telling us the car had a quarter tank when it had barely an 1/8 when we got underway was annoying. Shouldn't all cars be rented full and returned full? That expectation just makes it easier to be accurate on both ends. We left it with a third of a tank, alas.Reviewed 23 Jun 2019
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10.0
Ten days vacation in CanadaPros:Excellent friendly service both when picking up and dropping off. Good car too.Reviewed 6 Sep 2018
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2.0
Horrible OrganizationCons:After having had a problem picking up our car at the airport, we had to go visit the city the next day. The facility we were sent to is closed on weekends so I spent a total of three hours with various Enterprise offices in QC as well as the main office trying to figure out a way to get a car. At the end of the day we were given a replacement car however it was a long and painful process that cost over $100 in taxi and uber costs trying to get from place to place.Reviewed 25 Aug 2018
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