Guest reviews
Overall rating
7.4
Good
Based on 4,197 reviews
Cleanliness
8.5
Comfort
8.8
Pickup/dropoff
8.3
Value for money
8.6
Recent reviews
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customer service
pick up the car
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car was clean
great car
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easy drop
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great experience
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10.0
Pros: Yes !
Cons: One fact and the only disappointment was no indication at any point on the reservation that the rental was “off airport” adding a cab ride and time that was NOT accounted for. Not being from the region the address was NOT obvious to me.
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10.0
Pros: Convenient location, friendly staff, easy pick up.
review from
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9.2
Pros: The car was clean, in very good condition and got decent gas mileage.
Cons: It was an over two hour wait in line to get the car because it was a holiday in Canada. They only had one clerk working, who did a great job under the circumstances.
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4.0
Cons: Car should not be in fleet. All seats were full of coffee/ drink stains. Very piggish. Car was very misused and with high mileage.
review from
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10.0
Couldn't be easier!
Pros: Outside of getting a bit lost looking for the car in the parking garage, everything else went so quickly, easily and smoothly, unlike car rental in the US. And the car drove perfectly.
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8.0
Cons: The 1400km limit.
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8.0
Pros: Easy to collect car
Cons: No clear instruction that I had to drop the car in a parking garage and then drop the key and parking ticket in the Budget/Avis office INSIDE Hilton Hotel.
review from
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7.6
Pros: Car drove well, clean inside, easy check in service.
Cons: A bit hard to find the office inside a hotel. Car parked in parking garage and was covered in mud when we found it. They did have a hose to spray it off upon exit from the garage.
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5.6
Impossible to locate drop off
Pros: easy going staff
Cons: The address for the drop off was incorrect and there were no directions. In an unfamiliar city this was very difficult.
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2.0
Terrible communication
Cons: My whole trip was delayed due to the fact I wasn't able to rent a car in time. The day before I booked the car I was on the phone with a customer rep. I was assured that I could rent the car with a visa/debit card with $100 deposit. The next day, I was told in-store that we'd need a credit card and the deposit is $350. I had to find a new last minute travel option, and that delayed my trip.
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10.0
Great service
Pros: Great service and hassel free.
review from
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10.0
Very easy......very friendly.
Pros: We were very pleasantly surprised by the rate advertised for the rental. We actually thought it was a mistake it was so cheap! All good though we we arrived. LoLo was very friendly and the paperwork was smooth. We did have to wait about ten mins for the car to be delivered but we were in no hurry so all was good. The car was in good condition and we had no problems. An added bonus was that we were picked up at our address and driven to the rental site.....very very handy in our case and much appreciated! Also took out the insurance on the site as we were booking and it turned out a very good idea. The rate for the gas was also too cheap not to take. Very happy with the whole process.
Cons: Nothing. It was probably the easiest and best rental we have ever done. Highly recommend.
review from
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10.0
Pros: Yes !
Cons: One fact and the only disappointment was no indication at any point on the reservation that the rental was “off airport” adding a cab ride and time that was NOT accounted for. Not being from the region the address was NOT obvious to me.
review from
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10.0
Pros: Convenient location, friendly staff, easy pick up.
review from
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9.2
Pros: The car was clean, in very good condition and got decent gas mileage.
Cons: It was an over two hour wait in line to get the car because it was a holiday in Canada. They only had one clerk working, who did a great job under the circumstances.
review from
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10.0
Couldn't be easier!
Pros: Outside of getting a bit lost looking for the car in the parking garage, everything else went so quickly, easily and smoothly, unlike car rental in the US. And the car drove perfectly.
review from
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10.0
Great service
Pros: Great service and hassel free.
review from
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10.0
Very easy......very friendly.
Pros: We were very pleasantly surprised by the rate advertised for the rental. We actually thought it was a mistake it was so cheap! All good though we we arrived. LoLo was very friendly and the paperwork was smooth. We did have to wait about ten mins for the car to be delivered but we were in no hurry so all was good. The car was in good condition and we had no problems. An added bonus was that we were picked up at our address and driven to the rental site.....very very handy in our case and much appreciated! Also took out the insurance on the site as we were booking and it turned out a very good idea. The rate for the gas was also too cheap not to take. Very happy with the whole process.
Cons: Nothing. It was probably the easiest and best rental we have ever done. Highly recommend.
review from
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8.0
Cons: The 1400km limit.
review from
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8.0
Pros: Easy to collect car
Cons: No clear instruction that I had to drop the car in a parking garage and then drop the key and parking ticket in the Budget/Avis office INSIDE Hilton Hotel.
review from
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7.6
Pros: Car drove well, clean inside, easy check in service.
Cons: A bit hard to find the office inside a hotel. Car parked in parking garage and was covered in mud when we found it. They did have a hose to spray it off upon exit from the garage.
review from
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4.0
Cons: Car should not be in fleet. All seats were full of coffee/ drink stains. Very piggish. Car was very misused and with high mileage.
review from
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5.6
Impossible to locate drop off
Pros: easy going staff
Cons: The address for the drop off was incorrect and there were no directions. In an unfamiliar city this was very difficult.
review from
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2.0
Terrible communication
Cons: My whole trip was delayed due to the fact I wasn't able to rent a car in time. The day before I booked the car I was on the phone with a customer rep. I was assured that I could rent the car with a visa/debit card with $100 deposit. The next day, I was told in-store that we'd need a credit card and the deposit is $350. I had to find a new last minute travel option, and that delayed my trip.
review from
Other suppliers in Québec City scored
Where can I find Budget hire cars in Québec City?
507 Rue Principale Suite 121, Budget car rentals
Address
507 Rue Principale Suite 121Phone
+1 418 872 8413FAQs about hiring a car from Budget in Québec City
How many car hire locations does Budget have in Québec City?
Budget has 6 car hire locations in Québec City. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Quebec Airport (YQB)?
Yes
Does Budget offer shuttle or airport pick-up services from Quebec Airport (YQB)?
Yes