Québec City Car Hire

Cons: i payed kayak.com for rental car, but they did not rcieve the paymen and had to double pay. i will be contacting you as well as my cc company

Cons: Although they were able to accommodate me 2 hours prior to my arrival, I had to wait an hour to get a car and the agent wanted to charge me a full day for picking up the car earlier unless I commit to return the car earlier. They know the city or at least they should if they work there., I could have been given some directives or warnings that I would get speeding ticket before I even leave the airport. Also, The agents are the company, rather than spend time trying to charge a full day for getting car an hour before planned or trying to sale prepaid gas, they should have told me that the rental location in downtown Toronto would be impossible to find as there were no signage to guide at the same time I was stressed about returning the car late. I see a pending charge on my credit card for over $300 which what the agent wanted to charge for picking up early. I don't know if it's a pre-authorization or I am being double charged but it has been there since last Saturday. And now I have to waist time to following-up

Cons: No cruise control on the car

Cons: The quoted price was very low ($40 USD for 3 days) but the priceline booking somehow slipped in a 10PM pickup time there, when my pickup was 4PM. As a result, another rental was generated at 3x the rate. Still trying to get the bill straightened out.

Cons: Wanted extra fee for second driver. It's the same car. Why an extra fee? Doesn't make sense to me.

Cons: Price when I booked online to reserve the car was quoted at $200, however when I picked up the car there was additional fees and insurance that made the total over $550.

Cons: Upcharge rate for an extra day. Unreasonable!!

Cons: The girl working at the desk refused to do anything to make our situation right. She continually said "I'm not Hertz" which is not helpful to either the customer OR the company you work for. Customer service is in place so a human can use logic and figure out a way to solve problems. Huge fail. Also, Kayak, you may want to include all the hidden fees in your quote. It's infuriating to pay SO MUCH more than what you're quoted for the mere fees that will be incurred.

Cons: Kaysk edtimated place for 5 passengers and 2 large pieces of duitcase but the car was way too small for that! Not pleasant surprise and staff at hertz not very flexible and only wantedvto charge way more money than paid on kayak so bad experience with the online tool. My advice: google the actual car suggested as a size example and compare it to what you drive at home

Cons: Car could use interior vacuuming

Cons: Driver's seat lever to move seat forward/back didn't work; no Enterprise parking space left at drop off; car horn blast on locking car with wireless key--what's the point?

Cons: NOT A FULL SIZE PICK UP! Ad advertised full size. I booked for a full size. Should get a fleet of full size pick ups. Would of made my life a lot easier.

Cons: They gave us the car dirty and nobody came with us to check if the car was ready or not

Cons: Car pick of was a bit of a point in the direction we should walk, but we found it.

Cons: The car I reserved and expected to drive was apparently unavailable and a Kia Soul was the replacement. Your agent assured me that it was an upgrade but I found that it lacked power especially when passing and climbing hills. Rear window visibility could have been better. The radio tone was muddy.

Cons: The price was too high. Said that, Alamo was among the only few companies offering the service of dropping the car in Montreal, so good job.