Recent reviews
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7.6
Pros: Easy pick-up, helpful staff
Cons: No hand sanitizer at the counter.
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9.2
Cons: There was only one problem, there was a sign in the car about a flat tire all the time. Other than that the trip was perfect.
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8.0
Mostly ok
Pros: Car was ready. Ran fine. Local office was helpful, and allowed early pick-up when requested, despite main Thrifty customer service refusal to do so. Drop off office was equally helpful. No drop charge going from Quebec to Montreal. Best price.
Cons: Primary thrifty customer service not helpful. Car was supposed to be full size, was smaller than expected.
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2.0
Cons: Did not rent this car - found a better deal with NO drop charges fo one-way rental
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2.8
Waited forever and not helpful
Pros: The car - a Hyundai Elantra - was great. Good mileage and lots of safety features. Clean -but wet - when we got it.
Cons: WE had to wait 1 .5 hrs to get the car and we got it only after refusing a SUV and Minivan. Suddenly the car appeared all wet from a wash but in a No Parking zone where I was told to inspect the car. I did not look at the bottom of the front bumper which was later found to have a small tear.
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5.6
unclear
Pros: car was nice and new.
Cons: extra fees basically tripled the price advertised online. unclear about pick up and drop off times. watch out... if you're under 25, there is an extra 30 dollars a day. also, I signed the contract for 225$yet my credit card was charged 270...
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8.4
Everything was fine
Pros: Easy pick up/drop off at old Quebec City location. Friendly service.
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7.6
Pros: Easy pick-up, helpful staff
Cons: No hand sanitizer at the counter.
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8.0
Mostly ok
Pros: Car was ready. Ran fine. Local office was helpful, and allowed early pick-up when requested, despite main Thrifty customer service refusal to do so. Drop off office was equally helpful. No drop charge going from Quebec to Montreal. Best price.
Cons: Primary thrifty customer service not helpful. Car was supposed to be full size, was smaller than expected.
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8.4
Everything was fine
Pros: Easy pick up/drop off at old Quebec City location. Friendly service.
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2.0
Cons: Did not rent this car - found a better deal with NO drop charges fo one-way rental
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2.8
Waited forever and not helpful
Pros: The car - a Hyundai Elantra - was great. Good mileage and lots of safety features. Clean -but wet - when we got it.
Cons: WE had to wait 1 .5 hrs to get the car and we got it only after refusing a SUV and Minivan. Suddenly the car appeared all wet from a wash but in a No Parking zone where I was told to inspect the car. I did not look at the bottom of the front bumper which was later found to have a small tear.
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5.6
unclear
Pros: car was nice and new.
Cons: extra fees basically tripled the price advertised online. unclear about pick up and drop off times. watch out... if you're under 25, there is an extra 30 dollars a day. also, I signed the contract for 225$yet my credit card was charged 270...
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