Québec City Car Hire

Kayak underestimate lugage space

Pros: Manager very helpful

Cons: Kaysk edtimated place for 5 passengers and 2 large pieces of duitcase but the car was way too small for that! Not pleasant surprise and staff at hertz not very flexible and only wantedvto charge way more money than paid on kayak so bad experience with the online tool. My advice: google the actual car suggested as a size example and compare it to what you drive at home

Cons: i payed kayak.com for rental car, but they did not rcieve the paymen and had to double pay. i will be contacting you as well as my cc company

Pros: Car was clean and the lady I dealt with was very nice. Easy pick up and drop off.

Cons: Price when I booked online to reserve the car was quoted at $200, however when I picked up the car there was additional fees and insurance that made the total over $550.

Pros: Staff were friendly and accomodating

Cons: The quoted price was very low ($40 USD for 3 days) but the priceline booking somehow slipped in a 10PM pickup time there, when my pickup was 4PM. As a result, another rental was generated at 3x the rate. Still trying to get the bill straightened out.

Hertz YQB airport

Pros: Personnel very courteous and helpful

Cons: No cruise control on the car

Good and competent service

Pros: Individual at the counter was very helpful. Pick up and drop-off went smoothly and final cost was as expected. I have had difficulties with other rental car companies at that airport, but Hertz did a fine job.