Book Enterprise car hires in Lake Charles

Pros: I wasnt able to rent a car with them because they failed to tell me they dont even accept any pf the cards i have

Cons: Ill never try to go through enterprise again

Poor customer service

Pros: Nothing

Cons: My flight was running late, I called to make accommodations since my pick up was scheduled for 2 but i wouldnt make it in until around 430 (they closed at 4) and was treated rudely by staff at LCH. Asked if they could drop car at FBO for general aviation (only a 3 min walk) since i was flying in private aircraft as they’ve done in the past and just told no. When I picked up car at competitor they told me they would have been happy to drop car and the enterprise attendant working is known for being rude and not helpful.

Not for a long time and probably never again!

Cons: Being made to pick up the vehicle at a time when that particular rental office was closed - having to rebook through Enterprize for another location (in town) at the airport and being charged a new fee ($5 per day facility fee) and then returning the vehicle two and a half days early and getting charged almost the same original fee. What a dissappointment!