Guest reviews
Overall rating
8.5
Excellent
Based on 12,875 reviews
Cleanliness
8.6
Comfort
8.4
Pick-up/Drop-off
7.8
Value for money
7.9
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
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customer service
car was clean
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car was great
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drop the car
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9.6
Pros: Fast, no issues
review from
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6.4
Pros: Staff was good. Didnt have my car so they upgraded me for free. Was disappointed that i had to pay more for gas but staff was great
Cons: My vehicle didnt have its registration in it. I drove 2 hours away before i found out it wasnt with the car. I had to drive another 2 hours back to the airport to retrieve it. Luckly i didnt need it but if i had been pulled over i would have been in serious trouble
review from
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8.0
Pros: Staff on both ends extremely friendly and helpful. On drop-off they even drove us to the train station.
Cons: Car interior was a bit worn, but overall fine. Pickup process was long and seemed overly complex.
review from
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8.0
Pros: staff was very nice
review from
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10.0
Cons: There were no Enterprise employees at the Munich airport drop off. Another rental company attendant helped.
review from
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2.0
Cons: I had a flat tire just one hour after the rent and the company didn’t have another car available and we spent 5 hours in the street then after 20 time trying to reach the company they told us to take a taxi to our home and they will pay it back and send a new car to our home which didn’t happen
review from
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10.0
Pros: The young lady set our god for us to correct language & got us all set for our first trip into Germany. Very nice!
Cons: Nothing could’ve been better! We loved the car, the guy at the counter, all of it. BMW 5 series was a pleasure to drive!
review from
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6.0
Pros: Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.
Cons: Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.
review from
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8.4
Pros: Sanjin Dokoza the gentleman at the desk with whom I worked with to rent the car was extremely helpful and friendly!
Cons: Drop-off was somewhat chaotic.
review from
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10.0
Pros: Nice smooth running vehicle.
review from
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6.4
Third party insurance process a pain
Cons: Paid for insurance at booking. Now am facing a headache because the rental company does not honor it and is charging me more than $1000 that i now have to get back from Allianz with tons of paperwork I might not be able to get. will follow up if it works out.
review from
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10.0
Quick drop-off
Pros: Drop-off was efficient.
review from
Where can I find Enterprise hire cars in Frankfurt am Main?
Mainzer Landstr. 292, Enterprise car rentals
Address
Mainzer Landstr. 292Hours
| Monday | 07:00 - 19:00 |
| Tuesday | 07:00 - 19:00 |
| Wednesday | 07:00 - 19:00 |
| Thursday | 07:00 - 19:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | 09:00 - 15:00 |
Phone
+49 69 907 3660Top tips for renting a car from Enterprise in Frankfurt am Main
- Mini car hires from Enterprise in Frankfurt am Main are around 56% cheaper than other car types, on average
FAQs about renting a car from Enterprise in Frankfurt am Main
What is the most popular car hire from Enterprise in Frankfurt am Main?
Compact (Ford Focus or similar) is the most frequently booked car hire type from Enterprise in Frankfurt am Main.
How many car hire locations does Enterprise have in Frankfurt am Main?
Enterprise has 4 car hire locations in Frankfurt am Main. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Frankfurt airport (FRA)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Frankfurt airport (FRA)?
Yes