Book Hertz hire cars in Frankfurt am Main

Reviews for Hertz in Frankfurt am Main

Recent reviews

Traveller rating

Excellent

7

Good

4

Okay

2

Mediocre

4

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car was cleanlocation was closed

car availablewrong location

pick up the carnever rent

rented a carpick up and drop

6.4

Pros:Car was OK. Pick Up was OKCons:TERRIBLE attitude with your drop off personal (A lady). I went to the front desk to talk to the manager but he/she was at another terminal, so I just talked with one of the front desk personnel.Reviewed 22 Sep 2019

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8.4

Cons:Had complications reaching the company prior to pick upReviewed 4 Aug 2019

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2.8

So much for a reservationCons:Booked a Mercedes C class or similar approx 4 months ago. When we arrived at the airport and checked in we were told that they didn’t have any vehicles left and that we could instead have a mini van or a fiat 500. What a disappointment!Reviewed 22 Sep 2018

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2.0

Bait and Switch - Rude & No Customer ServiceCons:I specifically picked my category because it said Mercedes, bmw, or similar. Driving the autobon with a German car was very much looking forward to and paid extra to enjoy. I was given a Nissan suv which is in no way similar to a bmw sedan. The attendants were very rude about the possibility of switching and told me they rarely ever actually have bmw or Mercedes. This is specifically what the site promotes. These are bait and switch tactics and made me look foolish in front of my girlfriend and her family. There are many options out there, and I will never rent hertz again.Reviewed 13 May 2018

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2.0

Cons:EverythingReviewed 8 Apr 2018

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6.0

Pros:The car worked just fine and was cleanCons:The car wasn't ready when we got there, we had to wait two hours. I was going to get insurance on my car, it says on my computer that it was $11 a day . Which would have been fine. But the company at the airport wanted to charge €1000 in. RidiculousReviewed 15 Sep 2017

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9.2

Great cars, but some may not be availablePros:The cars at FRA Hertz location are nearly brand newCons:Models advertised are often unavailableReviewed 6 Sep 2017

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6.4

Like riding in a HearsePros:The Mondeo is the worst car available for rentals. At slow speeds, the steering wheel vibrates like it's going to pop off. The sightlines are minimal in the rear. If you like riding in a hearse, you'll be satisfied with the Ford Mondeo.Reviewed 28 Aug 2017

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4.0

Cons:the clerk tried to maximize charges to us without sharing information and letting us know other more economical options.Reviewed 27 Aug 2017

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8.0

Not advisablePros:Meeting nice aand helpfullCons:When I delivered the car I forgot to fill up the tank and I paid too much for it. The lady who got the car told me that I shoud got the option not to fill the car when returning. I shoud have adviced with this option in th future.Reviewed 17 Aug 2017

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5.2

Insurance RequirementCons:The location demanded that I obtain insurance and pay USD 500 before they would give me the car since I did not have a copy of my insurance showing that rental cars were covered. Who cares a copy of their insurance disclosures? If I had known, I would have obtained a copy before I left the US. Thus, I had to call my insurance company at my expense and have them email a copy that I could then email to the renal counter. I will not use Kayak nor Hertz for a rental car again and will tell all of my friends to not use them also. Not happy.Reviewed 16 Jul 2017

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3.6

They gave away my carPros:The car was fine when I finally got one.Cons:My flight was delayed departing from LAX. Instead of arriving at 10:30 in Frankfurt, I arrived at 12:00. Then the passcontrol decided that three agents were plenty to clear 1,800 passengers quickly. When I got to the Hertz office in the Frankfurt Haupbahnhof, the office was open but the garage was closed, and they hadn't given the clerk the keys for my car. I had to go back to the airport to rent a car, but Hertz didn't have one, nor did Sixt, nor did Europecar, so I got one from Enterprise at six times the price. I went to Hertz the next day and they had no cars. Finally, they had a car on Monday, after I had spent nearly three times at Enterprise for two days, than the entire price for a week from Hertz. I hope Hertz will refund the prepaid fee for the first reservation that they gave away to somebody else.Reviewed 26 Jun 2017

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• What is the most popular car hire from Hertz in Frankfurt am Main?

  Compact (Opel Astra or similar) is the most frequently booked car hire type from Hertz in Frankfurt am Main.

• How many car hire locations does Hertz have in Frankfurt am Main?

  Hertz has 7 car hire locations in Frankfurt am Main. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Frankfurt airport (FRA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Frankfurt airport (FRA)?

  Yes