Pros: All staff was helpful and friendly. The car was amazing and it was a very smooth, easy 10 hour drive.
Cons: It took an extremely long time to get the car from Atlanta. We waited in a line for around two hours which was disappointing since I made a reservation a while ago. Other than that, the experience was great!!
Cons: The line to get to the counter was over 2 hours, and then you had to wait for a car 1-2 hours more.
Pros: Four hour wait to picknuo vehicle. Vehicle was not able to remain in gear while stopped, Had to put it in neutral to keep it running. Counter was understaffed. Experience was horrible.
Cons: Everything, this rental experience failed st every level
Cons: Dollar rentals didn’t accept my credit card, but I was billed anyway... how could you not accept it but still charge it? I never got the car.
Pros: While it was chaotic at the pickup line in Atlanta (100+ ppl waiting in line for over 3 hours), I should say, staff were very professional and very responsive. Not a single argument with any of the tired and cranky passengers. They were upfront with announcements and kept the line moving. Very impressed with them. Kudos to 2 staff personnel At ATL airport. Beyond impressed.
Cons: None. Give the lady working at ATL airport a rise and keep her for long. I couldn't get her name, but, she is a rock star. Dollar/Thrifty better make her happy to make you much better company!
Pros: The check-in counter was a mob scene. There were not enough agents to handle the crowd, and they moved slowly.
I want my money back.
Pros: The price
Cons: The rental location canceled my reservation two days before I was set to arrive and pick up.
Pros: Drop off was easy.
Cons: Pick up took forever. Check engine light was on and it took 1.25 hours on hold to report that. Was told to drive anyway. Found there was no fuel cap on the car. Car was 2 years old, multiple dents, 40,000+ miles and smelled of cigarettes covered up with air freshener smell. Driver alert system was malfunctioning and went off every time another vehicle was even close. Very, very poor experience overall.
Cons: Better communication on wait times even with a reservation. Stood in line for 45mins to an hour and then was told I’d have to wait for my car for about an hour or more. It was just very frustrating after a long flight and the staff I could tell were just as frustrated which didn’t make for a inviting environment.
Pros: Cute and comfortable suv
Cons: Car smelled of cigarette smoke.
Pros: It was a disaster
Pros: It took 2 hours to get a car! Staff was not apologetic. No excuse with reservation
Cons: Have cars a available for reservations
|Monday||05:00 - 23:59|
|Tuesday||05:00 - 23:59|
|Wednesday||05:00 - 23:59|
|Thursday||05:00 - 23:59|
|Friday||05:00 - 23:59|
|Saturday||05:00 - 23:59|
|Sunday||05:00 - 23:59|
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Dollar in Atlanta.
Dollar has 1 car hire location in Atlanta. Take a look at our Dollar hire location map to find the best car hires near you.