Car rental at Atlanta Hartsfield-Jackson Airport

Car rental at Atlanta Hartsfield-Jackson Airport

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Atlanta, GA, United States - Hartsfield-Jackson
4 Jul — 11 Jul
Same drop-off
Atlanta, GA, United States - Hartsfield-Jackson
Mon 4/7
Noon
Mon 11/7
Noon
Driver's age:

Search hundreds of travel sites at once for car hire deals at Atlanta Hartsfield-Jackson Airport (ATL)

Cheap car rentals in Atlanta Hartsfield-Jackson Airport

Compact$520/day
Intermediate$559/day
Standard$562/day
Full-size$579/day
Full-size SUV$662/day
Convertible$277/day
Pick-up truck$466/day
Standard SUV$267/day
Premium coupe$493/day
Best prices found by KAYAK users in the past hours.

Atlanta Hartsfield-Jackson Airport car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.5 Excellent (748 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Alamo
Locations in Atlanta Hartsfield-Jackson Airport
  • 8.6
  • 8.6
  • 8.5
  • 8.5
  • 8.3
Recent reviews
10.0 Excellent15 Jun 2022
The interior of the car was not clean
10.0 Excellent14 Jun 2022
Best, most courteous, efficient and honest car rental operation I’ve used in years.
10.0 Excellent10 May 2022
Personal thank you to Duitar (I am almost positive I spelled his name wrong). He was at the National counter. Anyway, he worked to ensure that I had the best deal possible and considering how busy they were, he made the process feel efficient. Once we went into the garage, I took a moment to stand in front of the fan to get some air and a guy came over to direct us to a car eliminating the need to go to the desk. So all in all, great experience. Thank you!
8.0 Excellent17 Apr 2022
Pick up and drop off was really simple and quick which was great. However, after ordering an SUV and being told when I arrived: “All we got is minivans” was a bit of a disappointment. Just glad that I didn’t spend a bit of extra money and go for a more premium vehicle as I would have been extremely disappointed. Does make me think about using another car rental provider in the US in the future.
10.0 Excellent8 Apr 2022
Customer Service was over the top. Ease of getting in and out of vehicle the best
10.0 Excellent18 Feb 2022
Nothing could have been better except a lower price, but I was very happy with the price I paid.
10.0 Excellent24 Jan 2022
Zac was amazing helping me get my rental
8.0 Excellent5 Jan 2022
There were only two people ahead of me in line to pick up but it took about a half hour to be served. However, everything else was great. Car was clean and the return process was very smooth.
10.0 Excellent1 Dec 2021
Great experience, thank you
4.0 Okay25 Nov 2021
Paying for car at airport was difficult. I rented 2 cars, one for me & one for my daughter's family. Alamo said I could pay for both with no problems. That was not honored at the Atlanta airport Alamo rental center. The desk agent said I could not rent 2 cars with the same credit card. I tried using another card for the 2nd car; he would not accept that either. Luckily my daughter had a debit card they accepted. Desk agent had a horrible accent, and was extremely hard to understand. Nissan Rouge had electronic problems; backup camera would go black, & then come back on after I restarted car. Car electronics kept rebooting on its on. Very frustrating.
Rated no. 2
Enterprise
8.4 Excellent (145 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Enterprise
Locations in Atlanta Hartsfield-Jackson Airport
  • 8.6
  • 8.6
  • 8.3
  • 8.3
  • 8.3
Recent reviews
2.0 Mediocre24 Jun 2022
Our car broke down halfway through the trip and we had the worst experience getting a replacement car. Tow company took 2 hours to retrieve our car and the customer service reps at the nearby enterprise counter were super unhelpful in getting us a new car.
10.0 Excellent18 Apr 2022
Excellent customer service
10.0 Excellent7 Mar 2022
Drop off & pick up we’re phenomenal.
10.0 Excellent17 Dec 2021
The dates were completely wrong in my rental, but they canceled the reservation automatically. I called them to check that I wasn’t charged for I car I couldn’t use, since I was abroad those dates, and they were very nice about it. Thank you very much!
10.0 Excellent22 Nov 2021
The only issue I encountered at all was the fact that the airport didn't have great signage to help guide you to the rental car area. Once I got there it was quick and painless and they gave me a free upgrade to a larger vehicle.
10.0 Excellent14 Jun 2021
excellent experiencenothing - car was great - service was good - price was spot on
4.0 Okay14 Jun 2021
Staff friendly at pickup and dropoff.There needs to be several more employees working at the pickup counter. People shouldn’t have to wait in long lines to get their car.
2.0 Mediocre10 Jan 2021
I was charged a drop fee (rented at ATL, dropped at STL as per the contract). The rental was not supposed to include a drop fee, but my credit card shows an almost $600 charge for what was supposed to be a $200 rental. I expect a refund of the drop fee. Thank you. -c.
10.0 Excellent24 Nov 2020
YesEverything was easy.
7.6 Good17 Sep 2020
It was very difficult to find the rental desk coming from outside the airport. Better signage or online instructions needed. Also, Enterprise would not honor my reservation without a major credit card on file. This should have been disclosed up front.
Rated no. 3
Budget
7.1 Good (251 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Budget
Locations in Atlanta Hartsfield-Jackson Airport
  • 7.6
  • 7.4
  • 7
  • 7
  • 6.9
Recent reviews
4.0 Okay26 Apr 2022
Had to wait 1.5 hours to get a car after checking in at the desk, after a 45 min wait to get to the desk in the first place. Nowhere to sit, nothing to eat, but had to stay there the whole time as no clarity on when a car would eventually be available. Car eventually provided was a very nice upgrade which was an unexpected surprise, but overall would have just preferred a smooth pickup experience!
6.0 Good11 Apr 2022
Even though we had made a reservation, we had to wait an hour for the car. The price was also very high, which was blamed on high demand due to the Masters tournament. We also were not informed that we needed to bring our insurance documentation, which would have saved time during the check in process.
2.0 Mediocre10 Apr 2022
This is THE WORST experience I have ever had. I made a reservation and upon arrival in Atlanta, was told that there was a 2 hour wait for my car! In addition, I had pre-paid because Kayak and Budget (whoever handles pricing) jacked up the cost of the car due to the Master's Golf Tournament, so what would have been an average $100+ / day was $400! Ridiculous.
4.0 Okay6 Apr 2022
Arrived late due to airplane delay. Few cars available, waited for agent for over an hour, finally got an upgraded vehicle after 11 pm for higher cost than reservation indicated. At least, we did get a car unlike some others behind us.
2.0 Mediocre5 Apr 2022
A/C was out in the car, and it smelled like cigarette smoke. Had to drive 4 hours like with my kids in the car.
2.0 Mediocre14 Mar 2022
Reserved a van for noon. It wasn’t available until after 3. We had to just stand around waiting, with a 4 year old. It was awful.
2.0 Mediocre9 Mar 2022
Overcharged me. I only had the car for a day
2.0 Mediocre6 Mar 2022
Kayak allowed me to rent a car an hour after I landed without any prior reservation. I went to the counter just before my reservation and the person at the counter said I would have to wait another 3+ hours for a car because that’s their policy for same day rentals. Kayak said NOTHING about this and I was left without a car. They need to advertise this and not allow for rentals within 3 hours.
2.0 Mediocre5 Mar 2022
They didn’t have any cars. They explained that it would be a 40-75 minute wait until they had any cars. Recommended I try the other car companies.
2.0 Mediocre28 Feb 2022
Terrible. We showed up and it was going to be a 1-1/2 hour wait to get a car. There were people who had been waiting there for almost 2 hours. We decided to go with another carrier and abandon our reservation as we had a 3 hour drive ahead of us. If you know there is going to be an issue, a courtesy email or text should be sent.
Rated no. 4
Hertz
7.1 Good (247 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Hertz
Locations in Atlanta Hartsfield-Jackson Airport
  • 7.5
  • 7.6
  • 7
  • 7.1
  • 7
Recent reviews
10.0 Excellent20 Jun 2022
Quick service at pickup. Clean car. Easy drop off.
2.0 Mediocre18 Jun 2022
They gave me a car that broke down and really did nothing to solve the problem. I was not in the greatest of neighborhoods and they expected me to wait hours for AAA to come. Just absolutely ridiculous. Instead, I said I'm taking an Uber back to the airport for a new car.
8.0 Excellent13 Jun 2022
The nice lady who rented me the vehicle in Atlanta did a great job!
4.0 Okay1 Jun 2022
The cars brakes were really not good, especially since i needed them as I was driving in the Smoky mountians
10.0 Excellent29 May 2022
Easy assistance from your staff
6.0 Good23 May 2022
Rental cars are vastly overpriced. $280 for a 30-hour rental that's ridiculous
2.0 Mediocre21 May 2022
Hertz refused to honor the reservation
10.0 Excellent17 May 2022
Very friendly customer service. The car was pristine
10.0 Excellent13 May 2022
Comfortable van for 6 adults.
2.0 Mediocre12 May 2022
Hertz if the worse and I should have known better than to try them again. I spent over an hour getting my car. Rude and hateful people
Rated no. 5
Sixt
6.9 Good (506 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Sixt
Locations in Atlanta Hartsfield-Jackson Airport
  • 7.3
  • 7.3
  • 6.7
  • 6.7
  • 6.7
Recent reviews
2.0 Mediocre24 Jun 2022
Drop off and some one would do a walk around the car before you leave
10.0 Excellent20 Jun 2022
Kennedy at the Atlanta Airport was amazing. She went above and beyond to help us, and made a long night a little shorter. She was friendly, courteous, and very kind. A+!
10.0 Excellent15 Jan 2022
The staff at this location are amazing, store friendly and helpful
2.0 Mediocre2 Jan 2022
Ty was helpful on the phone however Alan charged us several fees we weren’t aware of prior, complicated service, took over 20 minutes to just get the car after our long day of flying.
2.0 Mediocre24 Dec 2021
Despite receiving a confirmation code, we arrived at Sixt counter to learn there were no cars available!
2.0 Mediocre13 Nov 2021
We arrived at the appointed time and they did not have a car for us. They said they would have a car in an hour or so. This was clearly unacceptable. Fortunately, we were able to find a car at Hertz.
3.9 Mediocre8 Oct 2021
The car had smoke smell and the staff wouldn't accommodate me to switch my vehicle
1.9 Horrible5 Oct 2021
The office closed at 10pm. I made my reservation to pick up at 10pm. No where on the reservation did it indicate the office closed at 10pm. What a nice surprise since I prepaid for the car.
7.9 Good24 Sep 2021
The main counter in the Rental Car center is not staffed right now, but we took care of the limited paperwork at the kiosk near where you pick up your car. The staff was super friendly and the Volvo which we rented was given to us perfectly clean. The exterior was a bit banged up with more than a few door dings and one larger dent in one fender. I would rent again with Sixth.
5.9 Okay20 Sep 2021
The service was great. The car itself was not comparable to what I had reserved. I was told I'd get a Jeep Grand Cherokee or similar. The only two options were a Hyundai Santa Fe or a Toyota 4Runner. The agent put me in the 4Runner, which was dated, and was very difficult to drive. The steering and brakes were very difficult to manage, again very different from the Grand Cherokee I was expecting. For the cost, I understand that the cars are in the same classes, but a smooth riding SUV and an off-roading type SUV should not be interchangable. I very disappointed with that and would not pay that price again.
Rated no. 6
Avis
6.4 Good (277 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Avis
Locations in Atlanta Hartsfield-Jackson Airport
  • 7.2
  • 7.1
  • 6.2
  • 6
  • 6.3
Recent reviews
6.0 Good3 Jun 2022
I wish Avis hadn't insisted that I had agreed with the insurance and that there was nothing that could be done to change it when I was at the counter. There were a lot of things the woman helping me couldn't be helpful about.
2.0 Mediocre23 May 2022
I showed up and they did not have a car for me despite my reservation. There was also a huge line of people that were told the same.
2.0 Mediocre23 May 2022
We had to wait two hours in the line at 9:45 PM to pick up the car we already had a reservation for, and they were no self-service kiosk. When we got in the car the service light was on.
2.0 Mediocre23 May 2022
Had to wait in line 2 1/2 hours to get the car. Process was extremely slow.
2.0 Mediocre22 May 2022
4.5 hour wait, didn’t receive the car class I rented and the car smelled terrible
4.0 Okay12 May 2022
The car and value were excellent, but I had to wait almost 2 hours in line at the Atlanta airport.
6.0 Good11 May 2022
I reserved a car at a certain price point for a certain time. I waited in line for over an hour, and then at the counter I was told I would have to wait over an hour for the vehicle I booked. I was then upgraded at my cost so I could get a car and get on the road.
2.0 Mediocre8 May 2022
2 1/2 hour wait for my car
2.0 Mediocre6 May 2022
It took 3 hours standing in line to reach the rental counter despite a reservation. This was due to be understaffed. Which they knew abs continued renting out cars. It was miserable.
10.0 Excellent21 Apr 2022
Had to wait 30 minutes to get the car. Other than that everything was fine.
Rated no. 7
Dollar
6 Good (561 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Dollar
Locations in Atlanta Hartsfield-Jackson Airport
  • 6.8
  • 6.6
  • 5.9
  • 5.7
  • 6
Recent reviews
4.0 Okay27 Jun 2022
The lines were too long to receive the car rental.
8.0 Excellent25 Jun 2022
They say an email receipt is going to be sent, but it wasn’t (not the first time this has happened either). For business travelers, it’s bad customer service
2.0 Mediocre15 Jun 2022
They over booked lots of people so when we arrived we had no car and the wait was 2.5 hours. And for those without a reservation, they needed to wait 4 hours. We ended up booking with a different company.
2.0 Mediocre14 Jun 2022
I called ahead and rented a minivan and when I got there, there were no minivans. Waited to speak to supervisor and they never showed up. Had to take what they had... a Honda Pilot.5 people and 7 suitcases to drive 14 hours from GA to NY. Filed a complaint. Waiting to hear
2.0 Mediocre14 Jun 2022
The Dollar car pickup at our scheduled time was going to be a 4 hour wait. After a long flight with a toddler, we could not wait that long and had to find a car elsewhere and lose the money we had paid toward the Dollar car rental.
6.0 Good13 Jun 2022
Waiting in line for an hour for a car that's already been paid for is frustrating. This process should be streamlined by now.
2.0 Mediocre6 Jun 2022
I ended up not collecting the rental car at all. After a 45 minute wait I got to the counter and learned that, in addition to the $210 nonrefundable charge I had already paid, I was on the hook for an additional $238. That totally didn't make sense for my trip, which was going to involve quite minimal use of the car. When I asked the agent to refund my $238 he did so quickly and without protest--it wasn't his fault! $100 just in taxes and fees that I didn't know about?? Crazy!
10.0 Excellent4 Jun 2022
Super easy drop off. The guy who checked us in, Eddie Smith, was a real professional/ couldn’t have been nicer.
2.0 Mediocre1 Jun 2022
2 and a half hour wait for the rental was horrible and I switched to another company. Horrible service
2.0 Mediocre1 Jun 2022
I stood in line for over 3 hours. The cars were beaten up and old. Terrible experience and there were so many hidden fees that it came to be triple the price of what was advertised and prepaid.
Rated no. 8
Advantage
6 Good (243 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Advantage
Locations in Atlanta Hartsfield-Jackson Airport
  • 6.4
  • 6.4
  • 5.7
  • 5.8
  • 5.9
Recent reviews
2.0 Mediocre25 May 2022
Whatever we liked is far overshadowed by the fact that they have charged us over three times the rental amount quoted. We are disputing the charges. I would NEVER rent a vehicle from them again
2.0 Mediocre8 Apr 2022
Ridiculous service, i rented cars many times in the US. Now at the advantex desk i was asked for a “international drivers licence” I said i never had to present that. But she couldn’t care. I stepped 5 steps to the right and found myself in front of the Alamo desk and luckily they had a car for me without an International license as do all the other rental companies. In 30 years of traveling i never ever experienced such a rude employee at the desk
2.0 Mediocre13 Feb 2022
I will spare you the headache and say STAY AWAY!!
2.0 Mediocre16 Jan 2022
They counter was closed at 1207, after I called ahead and said my flight was delayed. So I didn’t receive my rental in the next morning, had to reserve a second hotel and pay two hefty Urbers. I reserved a midsize vehicle, for one person. They gave me a mini van. But the van clean.
8.0 Excellent6 Dec 2021
Better communication about the new location.
4.0 Okay25 Nov 2021
No one at desk, we waited 15 min while a nearby rental agency came to help. No sign was put up to tell us where to go. He looked around & found one behind the counter telling us to go to the rental garage & find a neighboring company’s return desk. Car was fine, rate was decent, staff were overworked but friendly. Seems like staffing issues. Will likely rent with one of the larger companies that had staff at their desk next time.
7.9 Good29 Sep 2021
So it would be extremely helpful if people knew exactly what kind of deposit was expected from the rental car dealership. I had to pay a 250$ deposit but I budgeted 200$. So us know before booking the rental what deposit is required for that specific merchant
3.9 Mediocre12 Sep 2021
.
1.9 Horrible9 Sep 2021
The pickup process was not good was not aware that you had to provide a utility bill, provided my mortgage statement they couldn't use that. I was able to give them a water bill. It's too much to rent a car would never use them again.
1.9 Horrible18 Aug 2021
When I came in they asked me for a utility bill in order to rent when that term was nowhere in the terms & conditions. I’m pretty sure they rented my reserved car at a higher price to the people in line ahead of me :(
Rated no. 9
Thrifty
5.9 Okay (485 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Thrifty
Locations in Atlanta Hartsfield-Jackson Airport
  • 6.5
  • 6.3
  • 5.8
  • 5.7
  • 5.9
Recent reviews
2.0 Mediocre20 Jun 2022
Couldn’t even get a car because the line had 100 people and the manager told us that once we were processed with our reservation, it would be an additional two hours before we received our car. So that would have been a four hour wait for a car with two young children. Walked right over to Hertz and got a car right away. Do not book with Thrifty at the ATL airport!
10.0 Excellent13 Jun 2022
The ease of dropping it off and walking away and the great staff who directed me at drop off.
2.0 Mediocre29 May 2022
Even though I had completed the reservation and fully paid, there was a 3 and a half hour wait in line to “complete” the reservation and pickup the car. We were third in line when we were told there were only a few cars left. Everyone had a “reservation” and had paid. Luckily we got a car but a 3.5 hour wait to pickup? It was 12:30 AM when we got the keys. Unacceptable
10.0 Excellent26 May 2022
Cleanliness and very helpful staffs
2.0 Mediocre3 May 2022
I had a reservation for several months for this car. The line to the counter was very long, and I noticed that around 50 people were just hanging out with luggage around the counter. A lady from that group walked up to me and said "just so you know, the line you are in will take at least 1 1/2 hours long. Then you have to wait in this group for them to call you for a car. She had been there for over 2 hours. So 3.5 hours she'd been waiting, and was still waiting. There were no cars. TERRIBLE customer service. I vacated the line and walked to Enterprise, who had me book online and gave me a car. Time spent: 15 minutes. I will go to Enterprise from now on.
2.0 Mediocre30 Apr 2022
Had to wait 4 hrs for a car. Thrifty said they were not being returned on time.
4.0 Okay15 Mar 2022
Car was not available
10.0 Excellent14 Mar 2022
Had to change drop-off location in the middle of my trip plus extend for an additional day, they accommodated very easily.
2.0 Mediocre7 Mar 2022
Thrifty sucks. Wanted $250.00 to pick the car up earlier in the day. I will never use them or you due to the treatment by them. Very disappointed!
2.0 Mediocre28 Feb 2022
Was refused service by staff and manager, they were incredibly rude about it and told me good luck finding another car.
Rated no. 10
E-Z Rent-A-Car
5.7 Okay (181 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
E-Z Rent-A-Car
Locations in Atlanta Hartsfield-Jackson Airport
  • 6.4
  • 6.2
  • 5.3
  • 5.4
  • 5.5
Recent reviews
10.0 Excellent17 Feb 2020
Nothing
2.0 Mediocre1 Jul 2019
Although booked 24 hours early, at the airport the rep told us you have to wait for 1.5-2 hours or else go somewhere and find another car. They did not give us the car and asked to book somewhere else. Horrible experience. Never ever will book EZ car rental.
4.0 Okay9 May 2019
The representative at the front desk (inside office) was very courteous and upgraded my car because there were none available at one of the pick up areas. Other than that I can’t think of anything.My first car was barely clean on the outside, wheel was shaking at 60+ mph, returned car and was charged a full tank of gas when the I barely used 1/4 of a tank. Service was mediocre at best. Never renting from this company again! Manager did not include in the notes why I returned car.
2.0 Mediocre2 May 2019
Did not rent a car because they had no cars available. I do not understand the point of a reservation.
4.4 Okay3 Apr 2019
great carso many hidden fees, unorganized process, had to wait 2 hours to get my car, sketchy overall.
3.6 Mediocre11 Mar 2019
They are dishonest and do not even tell you the whole truth when renting the car. The girl told me $20 for unlimited gas but never specify that it was $20 per day. They do not tell you how much gas cost to fill up and will send an email receipt instead of telling you the cost up front and deposits.
10.0 Excellent28 Feb 2019
The staff were very friendly and helpful. I was able to get the car very quickly and left.
2.0 Mediocre11 Feb 2019
Couldn't take a car with my debit card, unfortunately.Another card system
2.0 Mediocre15 Jan 2019
Poor customer service damaged carCar had been in a recent accident and was smooshed in the back. Tire light was on which was concerning because I feared there was something wrong with the tire from the previous accident. Car was dirty too.Car had been in a recent accident and was smooshed in the back. Tire light was on which was concerning because I feared there was something wrong with the tire from the previous accident. Car was dirty too.
4.4 Okay29 Nov 2018
Didn’t get small car which I reserved. Had to take minivan which cost me more in gas. Also had to wait for 5 minutes for agent to return to counter at 11:45 pm.
Rated no. 11
Payless
3.9 Mediocre (350 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Payless
Locations in Atlanta Hartsfield-Jackson Airport
  • 4.3
  • 4.2
  • 3.7
  • 3.7
  • 4
Recent reviews
2.0 Mediocre28 May 2022
We made a reservation, however, there were no cars available.
10.0 Excellent25 May 2022
The quickness of registering, pick up, and drop off was exceptional. I don't think anything could have been better.
2.0 Mediocre6 May 2022
I made a reservation 2 months in advance, but when I arrived at my scheduled time to pick up my car, I was informed they didn't have the car and had to wait 3 hours until one was available. The car they eventually had wasn't the correct size, and I still had to pay the difference for a larger vehicle, getting charged more. Once I had the keys, when I arrived at my spot, the car was not there. So, the gentleman valeting vehicles found me another and told me I was good to go. When I got to the garage gate to leave, they said I needed my reservation number, which was not included in any of the email communications I had received about my reservation or written down on my paper by the agent, it was only a "confirmation" number that I had. So, I had to repark the car, go all the way back into the terminal on a torn ACL and knee brace, get the number from the agent and re-enter the queue to exit the garage. Not to mention, a gentleman behind me in line when they initially informed us there were no cars had said he was going to the same city and I could ride with him. While I'm sure he had good intentions, as a single woman traveling alone, I politely declined. I wouldn't have taken the offer even if it was a little old lady. After all, I should have my own reservation and vehicle, right? The agent still felt a need to comment on my decision, as well as share it with the other team members through the walkie talkie, and went so far as to tell me "he wouldn't have done anything to you." This company needs to figure out its logistics and stop overbooking when they clearly cannot deliver for travelers. I would have happily found other arrangements if I had just known in the first place.
2.0 Mediocre15 Apr 2022
Billing is all messed up. I was promised one price and then charged $200 MORE! Extremely difficult to get Payless/Avis/Budget on the line to resolve. Still not done!
10.0 Excellent11 Apr 2022
Everything went as scheduled - no complaints
8.0 Excellent2 Apr 2022
The ladies at the Avis desk in Atlanta were excellent. The lady at the Payless desk was awful. Told us our prepaid reservation would not be honored. Avis ladies took care of us and sent us off to enjoy our vacation. Never book from Payless.
4.0 Okay28 Mar 2022
There was no attendant at the payless counter in the rental center. The gentleman in the adjacent counter said I should go to the AVIS desk. They handled my rental, but offered indifferent and somewhat lackadaisical attitude. The vehicle was of a class smaller (KIA K5 rather than a Toyota Camry or equivalent, (which would have been a KIA Optima)). I did not have the time to protest at the time. Then, I was charged over $140.00, when my quote was for $125.42. And finally, after drop-off I was charged over $8.00 additional for fuel top-off. --I returned that car with a FULL TANK. I think they probably overfilled on a top-off to charge me for the difference. VERY DISSATISFIED.
2.0 Mediocre21 Mar 2022
Person at the counter at Atlanta airport was extremly rude. She was not even behind the window but off between 2 businesses in a very low chair as if she was hiding from potential customers. The car I had reserved was not there and they had no car for me. Rude and ignorant.
2.0 Mediocre23 Feb 2022
Person at counter did not have a mask on but insisted Everyone in line put theirs on. She was rude and condescending with every single customer.
2.0 Mediocre26 Jan 2022
I had temporary license paper from NC because duplicate had not been received yet. They didn't honor my prepaid rental and priceline refused to return my money. I had to rent from another agency for 2.5 times the price. Never again will I use priceline, not worth the lower price.
Rated no. 12
Routes Car & Truck Rentals
5.4 Okay (91 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Routes Car & Truck Rentals
Locations in Atlanta Hartsfield-Jackson Airport
  • 5.4
  • 5.9
  • 5.4
  • 5.1
  • 5.8
Recent reviews
10.0 Excellent27 Apr 2022
The price was great. The costumer's care was absolutely perfect.
10.0 Excellent7 Apr 2022
Everything was 5 stars but it is Off property. In Atlanta, have to take shuttle from airport car rental facility. Not a big deal but an extra step.
2.0 Mediocre24 Mar 2022
They did not communicate with Priceline that they only allow non-resident drivers. I found out at 9pm upon arrival at the rental center. Not good policy to surprise people like that. Not good at all.
2.0 Mediocre22 Mar 2022
Awful and a scam!!! And didn’t even state they wanted a whopping $1,500 security deposit until AFTER you pay. Ridiculous. Never using again and refraining everyone from using this company and site.
10.0 Excellent22 Mar 2022
I am waiting for my receipt that was promised yesterday.
8.0 Excellent19 Mar 2022
Easy pickup and easy dropoff and the price was right.
8.0 Excellent25 Feb 2022
Wasn't clear that the pick-up and drop-off location were not located at the actual airport
6.0 Good5 Feb 2022
I’ve rented from them 3 times because you just can’t beat the price. Inconvenient location off airport but they have a free shuttle at least. Check in process always seems a little slow and the employees never very friendly. Never had any issues with their vehicles. Drop off process is quick and easy.
10.0 Excellent31 Jan 2022
We thought we were getting a Honda Civic and did not read the fine print that it would be a comparable car to the Civic. They gave us a KIA. Drove well. Very clean excellent gas mileage. We had to wait a bit at the airport for the shuttle to come but the driver was very courteous and helpful. Overall, a very good experience.
10.0 Excellent24 Dec 2021
The transaction went smoothly. The agent was polite and helpful. The rates were the best I could find online. The car was decent, very low mileage and ran well. I will definitely rent from them again. I hope they are in all the States in the US.
Rated no. 13
Europcar
10 Excellent (1 review)
1 location in Atlanta Hartsfield-Jackson Airport
Europcar
Locations in Atlanta Hartsfield-Jackson Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
Rated no. 14
National
8.4 Excellent (14 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
National
Locations in Atlanta Hartsfield-Jackson Airport
  • 8.2
  • 8.5
  • 8.5
  • 8.5
  • 8.4
Recent reviews
2.0 Mediocre29 Aug 2020
the did NOT have my car - or ANY car for that matter my reservation for for 7:00 - the sign at the counter said that no cars are available until 8:30 I asked them for a car, ANY car - nothing was available they "over" book online w cheap rates and then hope to figure it out later i ended up renting from AVIS - they had cars left
10.0 Excellent1 Jan 2019
Best return experience.Couldn't have asked for a better experience. Return crew was efficient and fast.NA
3.2 Mediocre30 Dec 2018
Never againflat daily rates were same but coverage rates were slightly better than hertz and alamo. negative review is purely for the pickup experience. drop off was flawless.Bait and switch bullshit which is never acceptable. Will be sending email to their corp office with details and some pictures.
10.0 Excellent20 Jul 2018
Switch from Hertz to NationalHertz wanted to charge $250 for a 3-hr rental - crazy. National charged $99.
10.0 Excellent24 Nov 2016
Convenient. Good method to get from Atlanta to Greenville when flights to Greenville are too expensive.
6.8 Good20 Oct 2015
Pretty mediocrePickup and Dropoff was SUPER easy and quick. That makes a huge difference when renting. Also, it was relatively cheap.The car was pretty nasty. It looked like it hadn't been cleaned in weeks.
Rated no. 15
Airport Van
5.9 Okay (19 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Airport Van
Locations in Atlanta Hartsfield-Jackson Airport
  • 6.5
  • 6.5
  • 5.8
  • 5.2
  • 5.1
Recent reviews
2.0 Mediocre27 Jun 2022
I reserved a van through Kayak and got a confirmation but when I got there they said there was no reservation made. They have a van on the spot but it was twice the price of what it was on Kayak
2.0 Mediocre25 Jun 2022
Van was dirty, sticky and smelly. They also want to put extra charges on bill after drop off that was sent to my email with out explanation. when I called so they can explain the charges they say there going to call back. I'm still waiting I called them three times. Don't waste you time nor money with these people and they also have a bad attitude.
2.0 Mediocre24 Mar 2021
Didn't hold my reservation, even after getting a text confirmation a couple days before.
8.0 Excellent22 Mar 2021
YesBait and switch on the mileage. The web site say's unlimited mileage but the van company only allows 375 miles per day per state resident. "beware"
2.0 Mediocre1 Mar 2021
They lied about mileage
4.0 Okay19 Oct 2020
The person at the desk was friendly and efficient once we got there. We were quickly checked out and on our way after a long wait.The directions on obtaining the vehicle were not explained to us until after we called for directions to the off site rental. We had to wait for a van to pick us up and take us to the rental lot, which took a long time to get to us. Upon arrival the agent greeted us and was welcoming. There was an undisclosed $200 deposit that we were not expecting and was taken from our debit card the day of rental. It was advertised that the van would be exceptionally clean and sanitized. When Adrienne pulled up the van it was obvious it has sat for awhile. The outside was dirty and banged up. The inside was fair, but it was definitely not clean. The Van’s brakes were poor and the power steering was loud. Not what I expected for the price we paid.
8.0 Excellent26 May 2020
The service.
5.2 Okay25 May 2020
The owner couldn't care less about service.
6.8 Good5 Feb 2020
The van operated fine. I had a bunch of warning lights. Low tire pressure and that weird balancing light thing.The pick up process. I waited over an hour for them to clean the van. And then they informed me that I didn’t qualify for unlimited miles even though it said unlimited miles on the website. 1) please clean your van prior to your customers picking them up. 2) please disclose all terms and conditions so your customers can know what they are getting themselves into.
2.0 Mediocre30 Jan 2020
NothingMy flight didnt get in till 4:00 pm they refused to work with me because I was supposed to pick up at 12:00 pm I will be doing everything to get my money back.
Rated no. 16
Ace
4.9 Okay (23 reviews)
1 location in Atlanta Hartsfield-Jackson Airport
Ace
Locations in Atlanta Hartsfield-Jackson Airport
  • 5.2
  • 5.3
  • 4.6
  • 4.3
  • 4.9
Recent reviews
2.0 Mediocre11 Nov 2019
I reserved a car online and when it was time to pick up the car, the rep at the counter told me I had reserved the car when there was a "glitch in the system" because there were no cars actually available. That's all he could tell me and "sorry about that". IT IS COMICAL that I would receive a survey link after NOT ACTUALLY DRIVING OFF WITH A CAR FROM ACE!!! No plans to try them again.
2.8 Mediocre30 Aug 2019
It was terrible. I was directed to a spam phone line listed as ACE customer service that took personal information. And, no one responded or followed up. I'm disgusted.
5.6 Okay10 Jun 2019
Car was fineCar had way too much scent, as though they were trying to cover something up. Also the real difficulty I had was I arrived at the counter and no one was there. No sign that said "Will be back in X minutes." Just nothing. The counter beside me (diff company) said "Stay in line, they will be here."
5.2 Okay26 Feb 2019
Drop-offThe company needs to specify to the customers that they determine the pick up time and that they only hold the reservation for 2 hours.
4.0 Okay21 Nov 2018
Mediocre customer service at desknot muchWeird questions from front desk clerk NO RECEIPT.
6.4 Good10 Nov 2018
price was significantly lower than hertz pickup and drop-off were easy and relatively fastcar had 57,000 miles and was a little tired
2.0 Mediocre13 May 2018
This was the worst experience I’ve ever hadIt took 4 hours to find my rental car and a trip to another hertz. They wasted the first day of my short vacation. The people who worked there were incredibly rude. And made the situation much more unbearable. Also ended up paying an extra insurance because apparently they didn’t take the insurance i paid online. It was a waste of money.
4.0 Okay23 Apr 2018
Huge hassle returning 2 hours late.
6.0 Good20 Oct 2017
SatisfactoryCar was functional, pick up and drop off were adequatevery bare-bones operation.
2.0 Mediocre15 Aug 2017
Didn't even pick up the carThey had my flight information ahead of time. I called them to let them know plane flight was delayed (by ~30-45min)- no one even picked up the phone. Went onto the flight thinking, "They wouldn't have asked for my flight number if this wasn't a problem they were used to having to deal with." Finally showed up at Atlanta Airport's Rental Car Center to a closed booth. Another rental company was open and happy to take my money. Never again Ace.
Advance Car And Truck Rental
1 location in Atlanta Hartsfield-Jackson Airport
Advance Car And Truck Rental
Locations in Atlanta Hartsfield-Jackson Airport
Recent reviews
Atlanta
1 location in Atlanta Hartsfield-Jackson Airport
Atlanta
Locations in Atlanta Hartsfield-Jackson Airport
Recent reviews
Busmax Rent-A-Bus
1 location in Atlanta Hartsfield-Jackson Airport
Busmax Rent-A-Bus
Locations in Atlanta Hartsfield-Jackson Airport
Recent reviews
Eagle Rent A Car
1 location in Atlanta Hartsfield-Jackson Airport
Eagle Rent A Car
Locations in Atlanta Hartsfield-Jackson Airport
Recent reviews
Easirent
1 location in Atlanta Hartsfield-Jackson Airport
Easirent
Locations in Atlanta Hartsfield-Jackson Airport
Recent reviews
Elita Rent A Car
1 location in Atlanta Hartsfield-Jackson Airport
Elita Rent A Car
Locations in Atlanta Hartsfield-Jackson Airport
Recent reviews
keddy by Europcar
1 location in Atlanta Hartsfield-Jackson Airport
keddy by Europcar
Locations in Atlanta Hartsfield-Jackson Airport
Recent reviews
Sunnycars
1 location in Atlanta Hartsfield-Jackson Airport
Sunnycars
Locations in Atlanta Hartsfield-Jackson Airport
Recent reviews
4142 travellers who rented a car in Atlanta Hartsfield-Jackson Airport gave the car agency they used an average rating of 6.6

Car rental locations at Atlanta Hartsfield-Jackson Airport

Good to know

Most popular agency

Dollar

Most popular car type

Standard

Average price

$43/day

Good deal

$40/day

Top tips for renting a car at Atlanta Hartsfield-Jackson Airport

  • Hartsfield-Jackson Airport is the main international airport servicing Atlanta, Georgia and the surrounding areas. Atlanta is one of the most popular destinations in the southeast, offering an array of southern charm, a rich history, dynamic culture and an endless supply of activities to get involved in and sights to visit. Car hire at Atlanta Hartsfield-Jackson Airport is an excellent opportunity for you to discover the plethora of things this city has in store for you without having to rely on public transport designed for the everyday commuter.
  • The best way to ensure you're getting the cheapest car hire at Atlanta Hartsfield-Jackson Airport is to keep these things in mind. Firstly, use KAYAK to search for car rentals on the days that you need, we merge the results from several different websites into one results page with the cheapest rentals at the top of the page. Secondly, make sure you know how far you plan on travelling during your stay to determine whether you need a limited or unlimited mileage policy. We also suggest booking as far in advance as possible and using flexible dates. You'll often find better deals during the beginning of the week and less affordable rates if you rent over a weekend.
  • When returning your vehicle, if you approach the airport from the 85 South, you'll drive along Airport Blvd until you reach Jet road, turn right and follow the signs to the rental centre. If you're approaching from the 85 North, you'll travel up Crosswind Road and turn right at the traffic signal before following the signs leading you to the centre. After dropping your vehicle off and returning the keys, you'll head up to the second level and head back to the terminal on the Sky Train.
  • There are no specific times when Atlanta Hartsfield-Jackson Airport car hire is the busiest, but Atlanta morning and evening traffic can have you backed up for hours. To avoid getting stuck in traffic, we suggest booking your morning car rental after 10:00 and before 14:30. These times will ensure you miss the peak traffic hours in the city.
  • 25% of our users found rental cars at Atlanta Hartsfield-Jackson Airport for $40 or less
  • Book your rental car at Atlanta Hartsfield-Jackson Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Atlanta Hartsfield-Jackson Airport