Book Thrifty hire cars in Atlanta

Reviews for Thrifty in Atlanta

Recent reviews

Traveller rating

Wonderful

64

Very Good

37

Good

12

Okay

28

Fair

13

Mediocre

0

Poor

182

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car was cleancustomer service

get the carcar smelled

car availablecredit card

friendly staffnever rent

great pricepick up and drop

per daycar was dirty

2.0

The wait at the counter was over 2 hours!!! There were 60 people ahead of us and only two agents working the counter. We were told it is always that way at Thrifty in Atlanta. We did not use the car Had we waited in that line, we would have missed the appointment for which we flew into Atlanta. How do I get a refund as that car was not used?Reviewed 19 Dec 2022

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2.0

They didn't respect my reservation and discriminated against me.Reviewed 5 Dec 2022

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2.0

Despite having booked and paid for a car ahead of time, when we got to the desk to pick it up, they had no cars available and did not offer refunds. The agents at the front desk refused to address cancellations, and so my husband had to call thrifty while he was at the desk. Fortunately we did not have to wait the quoted 2-3 hours for a car before there was one available; however with a toddler and lots of bags in tow, this was incredibly stressful and frustrating.Reviewed 14 Nov 2022

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2.0

They called me first thing in the morning to tell me the booking site I used had bad information. They did not have an available car. I appreciate the advance call.Reviewed 12 Nov 2022

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2.0

The car rental that I had reserved was cancelled hours prior to me picking it up. Leaving me with no rental car.Reviewed 25 Oct 2022

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2.0

Long wait in line to get the car was frustrating. Pickup took about an hour. Clerk or service person was unpleasant. Showed very little interest in us. Husbands debit card had Jack instead of John (on driver’s license) so wouldn’t accept it. Car we had reserved wasn’t available. We have no idea what we were charged! That’s frustrating! We were told we’d be charged $500 deposit on the wife’s debit card which would be refunded. We returned the car 10/17 and still haven’t seen a charge or credit on our account. We liked the car and the ease with which we were able to return it. Thanks for letting us express our frustration!Reviewed 19 Oct 2022

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2.0

We waited an hour and we’re told at midnight that there were no more cars. We had to return the next day and wait another 90 minutes to get our car. It was awful.Reviewed 28 Sep 2022

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2.0

The worst car rental experience I’ve ever had. Will not rent from Thrifty/Budget again. Taking customers money and expecting them to wait 2-4 hours for a car is the most unscrupulous way to run a business. Stay away from them in ATL airport, rent anywhere else.Reviewed 28 Sep 2022

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2.0

I arrived after my reservation time and it was announced that they had no cars. Anyone checking in would have to wait two to three hours to get a car despite having a reservation. I cancelled at the counter and went to another company. I was responding to a medical situation and that was not acceptable. I won't be using them again.Reviewed 27 Sep 2022

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2.0

We made a reservation two months in advance. We were supposed to pick up the car at 2pm on Friday, Sept. 23. We received a text from Thrifty at 10am that day saying they were “sold out” of cars and there was nothing they could do. It totally ruined our trip and we were stranded. We’re still waiting for our FULL REFUND. We will NEVER use Thrifty again.Reviewed 27 Sep 2022

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2.0

I had to wait in line for over 2 hours,when get to the counter the attendant told me that I would had to wait between 1 1/2 hour to 2 hours before I could get a vehicle to rent that was ridiculous so I decided to get a Uber to my destination .Reviewed 26 Sep 2022

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2.0

Cars all sold out but confirmed reservationReviewed 25 Sep 2022

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• What is the most popular car hire from Thrifty in Atlanta?

  Premium (Chevrolet Suburban or similar) is the most frequently booked car hire type from Thrifty in Atlanta.

• How many car hire locations does Thrifty have in Atlanta?

  Thrifty has 3 hire locations in Atlanta. Take a look at our Thrifty hire location map to find the best car hire near you.

• Does Thrifty have a car hire location at the airport: Hartsfield-Jackson airport (ATL)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes