Guest reviews
Overall rating
7.1
Good
Based on 3,040 reviews
Cleanliness
7.3
Comfort
7.1
Pickup/dropoff
6.7
Value for money
6.8
Pros
"Car was nice, fast service."
(in 2675 reviews)
"Friendly staff, easy drop off."
(in 754 reviews)
"Counter- free upgrade, great price!"
(in 776 reviews)
Cons
"Didn’t have any cars available."
(in 130 reviews)
"Very poor customer service skills."
(in 167 reviews)
"Car smelled like dirty feet"
(in 250 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
great car
car was great
car available
picked up the car
compact car
drop off the car
great price
friendly staff
car smelled
long line
great experience
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8.0
Cons: The only issue was long lines to get the car
review from
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10.0
Pros: Pick up was quick. Agent was friendly. Drop off was incredibly convenient.
Cons: Nothing.
review from
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6.0
Cons: Pick up line was terrible. Cars were not ready for pick up. The first car I planned to take had tire light and check engine lights on.
review from
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10.0
Pros: Friendly staff
Cons: Only one person was handling receiving cars and there was a quite a line up. Perhaps have more than one person assisting with return of cars
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6.8
Pros: ok
Cons: more reps
review from
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10.0
Pros: Van life
Cons: The weather
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4.8
Cons: Drop off area was unclear, employees were no help and almost made me miss my flight. The car was dirty. And I’m the rental was very expensive.
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9.2
Cons: The return lines were longer than normal on this day. But the overall experience was fine.
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5.2
Cons: If they hadn’t try to charge me $1500 upgrade costs on the booking, when I was not offered nor did I upgrade. Shocking behavior
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2.0
Pros: Nothing
Cons: Better customer service
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2.0
Pros: Nothing because they did not have the car I rented available. In fact, they had no car available at all so we had to call Kayak to get us another car. They sent us to Sixth and we made another reservation and when we got to sixth, they told us they had no more cars left. Horrible service. wasted 2hr
Cons: If we make a reservation, keeping that reservation and not making us pay more if we have to re-book because of the company's inability to follow through.
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4.4
Cons: Waited over 90 minutes to pick up a car with a reservation and had to take a minivan, which used much more gas than the car I had reserved.
review from
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10.0
Pros: Pick up was quick. Agent was friendly. Drop off was incredibly convenient.
Cons: Nothing.
review from
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10.0
Pros: Friendly staff
Cons: Only one person was handling receiving cars and there was a quite a line up. Perhaps have more than one person assisting with return of cars
review from
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10.0
Pros: Van life
Cons: The weather
review from
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9.2
Cons: The return lines were longer than normal on this day. But the overall experience was fine.
review from
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6.0
Cons: Pick up line was terrible. Cars were not ready for pick up. The first car I planned to take had tire light and check engine lights on.
review from
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4.8
Cons: Drop off area was unclear, employees were no help and almost made me miss my flight. The car was dirty. And I’m the rental was very expensive.
review from
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5.2
Cons: If they hadn’t try to charge me $1500 upgrade costs on the booking, when I was not offered nor did I upgrade. Shocking behavior
review from
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2.0
Pros: Nothing
Cons: Better customer service
review from
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2.0
Pros: Nothing because they did not have the car I rented available. In fact, they had no car available at all so we had to call Kayak to get us another car. They sent us to Sixth and we made another reservation and when we got to sixth, they told us they had no more cars left. Horrible service. wasted 2hr
Cons: If we make a reservation, keeping that reservation and not making us pay more if we have to re-book because of the company's inability to follow through.
review from
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4.4
Cons: Waited over 90 minutes to pick up a car with a reservation and had to take a minivan, which used much more gas than the car I had reserved.
review from
Other suppliers in Atlanta scored
Where can I find Thrifty hire cars in Atlanta?
221 Peachtree Center Ave Ne, Thrifty car rentals
Address
221 Peachtree Center Ave NePhone
+1 404 524 2843Top tips for hiring a car from Thrifty in Atlanta
- Standard car hires from Thrifty in Atlanta are around 39% cheaper than other car types, on average
FAQs about hiring a car from Thrifty in Atlanta
What is the most popular car hire from Thrifty in Atlanta?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Thrifty in Atlanta.
How many car hire locations does Thrifty have in Atlanta?
Thrifty has 2 car hire locations in Atlanta. Take a look at our Thrifty hire location map to find the best car hires near you.
Does Thrifty have a car hire location at the airport: Hartsfield-Jackson Airport (ATL)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Hartsfield-Jackson Airport (ATL)?
Yes
