Pros (+) Friendly staff, breakfast package.
Cons (-) Wall is paper thin, noisy.
3 stars
Sheraton Charlotte Airport Hotel
3315 Scott Futrell Drive, Charlotte, NC 28208, United States
Charlotte, NC
See location+1 704 392 1200Photos of Sheraton Charlotte Airport Hotel
Overview
Featuring an indoor pool, Sheraton Charlotte Airport is located in Charlotte and provides charming accommodation. It also offers an express check-in and check-out feature, a free shuttle service and a 24-hour business centre.
A variety of personalised services are available for guests of Sheraton Charlotte Airport, like a concierge, a car rental desk and a ticket service. Staff are available 24/7 and can assist with booking tours and tickets. The hotel also features a well-equipped fitness centre.
The hotel has 221 stylish rooms that are equipped with a range of essential facilities to ensure guests have an enjoyable stay. They are also fitted with a refrigerator and a hair dryer.
Sheraton Charlotte Airport features a convenient café where guests can unwind with a drink before exploring the surrounding area. For those who want to dine in, the in-house restaurant is open for breakfast, lunch and dinner.
The hotel is situated under a 10-minute car ride from Charlotte Douglas International Airport. The Mint Museum Randolph, Carowinds and Charlotte Center City are within driving distance.
Latest deals for Sheraton Charlotte Airport Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sheraton Charlotte Airport Hotel
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Window
- Seating area
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Indoor pool
- Outdoor pool
Outdoor
- Garden
Bedroom
- Alarm clock
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Sheraton Charlotte Airport Hotel
7.8
Good
507 verified ratings
Wonderful
274
Very good
86
Good
48
Okay
31
Fair
23
Mediocre
13
Poor
32
Summary of reviews
Guests say
Guests expressed significant concerns about the cleanliness of the hotel, with multiple reports of dirty rooms and uncleaned bathrooms, resulting in a negative overall impression regarding cleanliness. However, the hotel's location near the airport received positive feedback, with travelers appreciating the convenience of the shuttle service. While many guests highlighted the friendly and accommodating staff, service experiences were mixed, with some noting issues like staff being unresponsive and long wait times for requests.AI-generated from customer reviews
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7.8 out of 10
382 reviews
7.8 out of 10
36 reviews
8.8 out of 10
3 reviews
9 out of 10
4 reviews
All reviews
Pros (+) Comfort of beds was great. The Lobby was very attractive. Room was clean, but not sound proof.
Cons (-) Requested additional wash cloth that never came. The ceiling had been repaired at one time for a water leak and needed permanent repair as it was beginning to deteriorate. Had to call about internet access. No one explained about free (unsecured) line vs. premium secured line at a cost. No one fully explained that they would be charging incidentals to credit card just in case. Found a $54.63 charg...
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Pros (+) One of the nicest Sheraton's I've stayed. Wonderful staff and lovely rooms.
Pros (+) Staff were outstanding at all times Kudos to hiring management for understanding the importance and knowledge to choose those who know how to deliver excellence! Very nice rooms with comfortable clean rooms. Would definitely stay again and highly recommend!!
Location
3315 Scott Futrell Drive, Charlotte, NC 28208
What's nearby
- Carolinas Aviation Museum2.1 km
- Billy Graham Library5.3 km
- Bank of America Stadium6.4 km
- The Harvey B. Gantt Center for African-American Arts + Culture6.7 km
- Bechtler Museum of Modern Art6.8 km
- NASCAR Hall of Fame7.2 km
- North Carolina Blumenthal Performing Arts Center7.2 km
- Discovery Place7.3 km
- Spectrum Center7.4 km
- Freedom Park8.6 km
- Charlotte Amtrak Station8.8 km
- Mint Museum RANDOLPH10.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sheraton Charlotte Airport Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sheraton Charlotte Airport Hotel
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See most recommended stays in CharlotteGood to know
Value for money | 7.7 |
|---|---|
Distance to city centre | 7.1 km |
Nearest airport | Charlotte Douglas |
Distance to airport | 2.8 km |