Hyatt Place Charlotte Airport Tyvola Rd

Level of Service

This was a business trip for myself and business partner. I will never forget Anika, the front desk host. I have never seen someone work so hard. She catered to our every need and ensured we were taken care of. She always asked if we needed anything and was always visible just in case we did. She worked the front desk to check in customers in addition to taking our orders for food. The hotel room is a bit dated, but very clean and spacious. I would most definitely recommend this hotel as a great place to stay. The proximity to the airport was also a plus. The food was ok as I have had much worse at other hotels. Anika made our stay very pleasurable as she made us feel very warm and welcomed.

The hotel is a bit dated and the elevator and internet connection was slow; however, the room was very very clean and spacious and the office chair was very comfortable.

highly recommend

We made last minute reservations and there was no problem. Cost was reasonable. Shuttle to airport was invaluable -- on time, courteous drivers and available at convenient times.

Desk crew was a little frantic, especially since it was not very crowded.

Quiet. Friendly. Nice room.

Needs smoking area for each floor.

A step up!

We typically stay at a Choice Hotel when we travel, but the wifey wanted to "step it up" for our weekend getaway, so we stayed here. The check in was really quick, room was spacious, & location was close to everything we like to do, such as shop, eat, and sightsee. The hotel is worth the price and now I think we will always step it up when we travel. Staff very hospitable. Even the housekeeper wished us best when we were checking out. Highly impressed!!!

Shower was a bit small. I'm a big and tall guy, and shower was a bit snug. A microwave would be nice in the room.