Cons (-) Keep the bar and restaurant open later when there are customers waiting. Adjust your schedule to match unanticipated volume due to flight cancellations. Didn’t hurt me, but you missed an opportunity.
3 stars
Hilton Garden Inn Charlotte Airport
2400 Cascade Pointe Boulevard, Charlotte, NC 28208, United States
Charlotte, NC
See location+1 704 790 7000Photos of Hilton Garden Inn Charlotte Airport
Overview
Situated in Charlotte, Hilton Garden Inn Charlotte Airport is within easy reach of Charlotte Center City and Carowinds. It is located a 10-minute drive from Charlotte Douglas International Airport and an airport shuttle is available for guests.
Guests are welcome to spend time relaxing by the pool or working out in the hotel's gym. For a fast and effortless check-in and departure experience, guests can take advantage of the express check-in/check-out facility.
Every room at Hilton Garden Inn Charlotte Airport has a refrigerator and all the necessities for a comfortable stay. They are also equipped with a microwave and a hair dryer.
Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close by at mealtime.
Latest deals for Hilton Garden Inn Charlotte Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hilton Garden Inn Charlotte Airport
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free airport shuttle
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic pillow
- Designated smoking area
General
- Family rooms
- Seating area
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Free airport shuttle
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Outdoor
- Garden
Things to do
- Golf
Family friendly
- Babysitting or child care
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Hilton Garden Inn Charlotte Airport
8.8
Very good
938 verified ratings
Wonderful
622
Very good
132
Good
91
Okay
26
Fair
24
Mediocre
10
Poor
33
Summary of reviews
Guests say
Guests generally praised the hotel's service, highlighting the friendly and accommodating staff, especially during tough situations like flight cancellations. The cleanliness and comfort were inconsistently noted; while some guests found the hotel clean and well-kept, others reported issues with cleanliness and the comfort of beds. Additionally, concerns regarding value for price were raised, particularly related to misleading breakfast charges. The atmosphere, specifically in terms of the condition of the hotel and some amenities, received negative feedback, suggesting that the property might need updates.AI-generated from customer reviews
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Score by provider
8.8 out of 10
27 reviews
9.3 out of 10
8 reviews
All reviews
Pros (+) We had a very late check in, and the woman at the front desk was understanding and amazing. The hotel was clean, easy to navigate and ended up saving us money by leaving our car and just using the shuttle to and from instead of airport parking.
Pros (+) We arrived very late due to cancelled flight (literally booked our stay from the airplane flight in to CLT). Staff was very accommodating and kind. Hotel was very clean. Dining room/room service closed for the night, but there were microwave meals available, so glad! Staff also offered list of local places sill open for food delivery as another option. They did try to make our stay as good as poss...
Cons (-) Bed was very firm (too much after sitting in an airplane seat for several hours) and coffee maker was broken. No biggie on the coffee maker, things break and there's coffee in the lobby. First time in a Hilton with such a firm mattress.
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Pros (+) Everyone and everything in the hotel surpassed my expectations
Pros (+) The staff was super helpful
Cons (-) N/A
Pros (+) Friendly, courteous, efficient staff. Meals delivered to room from outside restaurants no delay. Airport shuttle was very convenient.
Cons (-) Room was comfortable enough but not super comfortable
Pros (+) Great location
Cons (-) Forgot to call ylus about the shuttle
Pros (+) Very clean Staff was very helpful Breakfast buffet was delicious Would highly recommend this hotel
Location
2400 Cascade Pointe Boulevard, Charlotte, NC 28208
What's nearby
- Billy Graham Library1.2 km
- Carolinas Aviation Museum2.6 km
- Bank of America Stadium6.6 km
- The Harvey B. Gantt Center for African-American Arts + Culture6.8 km
- Freedom Park6.9 km
- Bechtler Museum of Modern Art7 km
- NASCAR Hall of Fame7.2 km
- North Carolina Blumenthal Performing Arts Center7.5 km
- Spectrum Center7.6 km
- Discovery Place7.8 km
- Mint Museum RANDOLPH9.3 km
- SouthPark Mall9.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hilton Garden Inn Charlotte Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to city centre | 7.4 km |
Nearest airport | Charlotte Douglas |
Distance to airport | 3.4 km |