We arrived very late due to cancelled flight (literally booked our stay from the airplane flight in to CLT). Staff was very accommodating and kind. Hotel was very clean. Dining room/room service closed for the night, but there were microwave meals available, so glad! Staff also offered list of local places sill open for food delivery as another option. They did try to make our stay as good as possible given our travel issues.
Bed was very firm (too much after sitting in an airplane seat for several hours) and coffee maker was broken. No biggie on the coffee maker, things break and there's coffee in the lobby. First time in a Hilton with such a firm mattress.
Very nice stay
Everyone and everything in the hotel surpassed my expectations
Enjoyed my stay
The staff was super helpful
Friendly, courteous, efficient staff. Meals delivered to room from outside restaurants no delay. Airport shuttle was very convenient.
Room was comfortable enough but not super comfortable
Forgot to call ylus about the shuttle
Very nice hotel
Very clean Staff was very helpful Breakfast buffet was delicious Would highly recommend this hotel
Proximity to airport...able to get dinner(tho not very tasty) and a beer.
Did not know that we needed to call for shuttle at airport so waited a long time...
Just five minutes by complimentary shuttle from Charlotte Douglas International Airport, the Hilton Garden Inn Charlotte Airport hotel occupies a tranquil location, surrounded by the gardens, lakes and walking trails of the Lakepointe Center office park. Uptown Charlotte and numerous office parks, shopping options, entertainment venues and major highways are all easily reached from our welcoming Charlotte airport hotel. Feel at home in an inviting guest room, all of which feature a comfortable bed, a 42-inch HDTV, a spacious desk with ergonomic chair and complimentary WiFi. Upgrade to a large suite to enjoy a separate living area and sofa bed. Work out with the latest equipment in the complimentary fitness center, swim in the outdoor pool, as you take in restful lake and garden views or relax by the fire pit on the outdoor patio. Each morning, enjoy a cooked-to-order breakfast and buy snacks and last minute essentials in the 24-hour Pavilion Pantry. Unwind with a cold beer or a glass of wine in the welcoming lounge and enjoy American classics in the Garden Grille or in the comfort and privacy of your guest room with evening Room Service. Stay connected at this hotel in Charlotte, NC, with the complimentary 24-hour business center and hold a successful conference or celebration in one of two meeting rooms. Whether it's for a meeting, training seminar, or wedding reception, our dedicated team and catering staff will be happy to help ensure your event is a success.
Based on 1,044 reviews
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