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Pick-up truck |
3 locations in Carver City/Lincoln Gardens
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6.0 Okay
Mar 2021
Pros:
The expedition was the right size. Easy to drive.Cons:
The vehicle was not ready at agreed upon time. Had to wait almost an hour for workers to finish cleaning it. Still was not as clean as I thought it should be. Sand from beach still in it. Outside did not look freshly washed. Floor mat was missing.10.0 Wonderful
Mar 2021
Pros:
Easy pickup and drop off. No delays or tons of paperwork.Cons:
Cleanliness. Car was not very clean when we picked it up.2.0 Poor
Mar 2021
Pros:
The Staff was trying their best with what they had, very nice and compassionate, corporate didn't do their job.Cons:
My car could have been there5.2 Fair
Mar 2019
Cons:
This site closes at 2pm on Saturday, ridiculous. No airport pickup.8.0 Very Good
Nov 2018
Pros:
I was up graded to a CamryCons:
dash had a maintenance required display on . I brought it to there attention and they said it needed an oil change. I did not clear it and it was on the entire time I had the car10.0 Wonderful
Oct 2018
Pros:
Friendly staff. Close to airport.One location in Carver City/Lincoln Gardens
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8.0 Very Good
Apr 2021
Pros:
Friendly, quick staff. No issues whatsoever.Cons:
The vehicle was very basic. This wasn't really a problem based on our needs and we did choose economy, but I can't think of anything else that could have been better- other than maybe price but I realize this is a supply/demand issue.4.0 Mediocre
Jan 2021
Pros:
Once we actually got to a staff member (after waiting in line for over an hour because the Payless, Avis, and Budget counters were all combined), he was very polite and helpful. The car was new and it was very nice. Drop off was an ease.Cons:
A warning at least would have been nice about the lack of staffing or the possible extended wait times. The fact that I set a pick up time and expected to go to the counter to get my car, but waited in line for over an hour instead was frustrating to say the least. I have appreciated an offered substantial upgrade or refund for the inconvenience.4.8 Mediocre
Jan 2020
Pros:
I like the vehicle.Cons:
The truck was not cleaned inside or out from the previous renter. We found water bottles, toothpaste, towels, Etc. It should be noted on my paperwork.8.4 Very Good
Nov 2019
Cons:
A somewhat different type of car than we booked (got a minivan instead of an SUV) but it did the job well enough.9.2 Wonderful
Oct 2019
Pros:
The staff member in Tampa was terrific. We wanted to rent a Jeep Cherokee, and he went out of his way to ensure we got one. Thanks!Cons:
The car was overall very clean, but there was a bit of sand in the back seat of the vehicle. I suppose that's to be expected since it was Florida and beach season. At any rate, it didn't bother us in the slightest and the experience was great.4.0 Mediocre
Mar 2019
Cons:
There is no customer service department available to call.One location in Carver City/Lincoln Gardens
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2.0 Poor
Sep 2022
7.9 Good
Jun 2021
4.0 Mediocre
Jun 2021
Pros:
Super friendly staff but car was filthy or not as other cars.Cons:
Cleaner cars2.0 Poor
Jun 2021
Cons:
The car they sent me to had the hood popped and said dead battery on the window. So no communication between the desk and the cars. They tried to give me a smaller SUV, I rented a minivan. When I told them the SUV they offered me was not big enough, I had to pay extra to get something comparable. I wasn't about to sit in the airport for hours with 3 kids under 8. Will never use Budget again.4.0 Mediocre
May 2021
Cons:
Inside was very dirty, windshield washer fluid was empty, RR tire was registering low pressure, and the gearshift would not properly go into PARK.2.0 Poor
May 2021
Pros:
Staff did not look happy to be there. Looked annoyed when I asked for help.Cons:
I specifically needed a convertible and they were unable to secure one, despite me making an early reservation.One location in Carver City/Lincoln Gardens
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2.0 Poor
Apr 2021
Pros:
Yes, but charged 150 extra for additional 2.5 hours. I was stuck in traffic..Cons:
Never rent from Budget.10.0 Wonderful
Apr 2021
Pros:
Very friendly staff at drop off and pick upCons:
The car had dents in it that no one discussed and I was afraid I would be blamed.6.0 Okay
Mar 2021
Cons:
Waited on line too too long8.0 Very Good
Nov 2020
Pros:
Easy to reserve and pickupCons:
There was no damage declaration form and I was concerned because the car had a moderately large sized dent on the front pillar over the driver door when we picked it up. There were no false charges or anything, just made me a little worried.6.0 Okay
Jul 2020
Pros:
The staff was nice, the car was good. The turn in was great.Cons:
The pick-up was very slow, the car I reserved was not available, it took an excessive amount of time to place me into a vehicle that would work, but the internal space available and the gas mileage were considerably worse than what I requested. The car was clean, but not fully cleared.9.2 Wonderful
Jan 2020
Cons:
I reported a broken tail light the day it happened by calling the avis emergency number.There was no record of my report when I dropped the car off and I was running late and it was stressful to fill the report out again.One location in Carver City/Lincoln Gardens
One location in Carver City/Lincoln Gardens
One location in Carver City/Lincoln Gardens
One location in Carver City/Lincoln Gardens