Book Budget hire cars in Tucson

Reviews for Budget in Tucson

Recent reviews

Traveller rating

Excellent

36

Good

13

Okay

8

Mediocre

15

Poor

0

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get the carpick up and drop

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friendly staffnever rent

4.4

Cons:I was locked in the parking lot of the rental car center for over 2 hours. The location closed and they locked the gate to the parking lot before I had driven out. I spoke to roadside service like 4 or 5 times before they got a manager to come back and unlock the gate so I could leave. I had an 8 hour drive home ahead of me and this made it significantly longer. It was very stressful to be locked in a parking lot for hours, and then I still had to drive a long way to get home. I realize it was a minor mistake on their part but it caused me a lot of pain and stress. It really ruined my weekend.Reviewed 16 Dec 2019

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8.4

Nissan Rogue reantl in TucsonPros:Comfortable, good handling carCons:Didn't have GPS, so rented one for additional cost I didn't notice when I rented the car that pickup was not at the airport but at another location. I went to the airport counter, waited 20 minutes to find that out. The friendly agent told me that it would be an additional $120 to get the car there and tired to find a way around the extra cost to no avail. After a cab ride to the offsite location, I got my car, and the agent there arranged for me to drop it off at the airport at no additional cost, much appreciated.Reviewed 30 Jan 2017

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4.0

Check damage carefully and take picturesPros:They did upgrade which was nice to a larger carCons:We told the agency that there were a lot of dings and scratches he said not to worry they only look for big dents when you return it. We took pictures when we got the car just in case they tried to pin it on us. When we returned the car the same guy said "oh there are a lot of dings and scratches" it is up to the airport if they will charge us. We told him he have pictures that was how we got the car and you said not to worry. They better not try to pin this on us. Found out that also happened to a friend of ours only they did not have pictures and had to pay. Also they never told us that we had to have proof of liability insurance in case we get stopped by the police they would take the car. Thankfully my son sent us our policy just in case. He said it is a new law the last 7 months. Would have been nice to know before we left.Reviewed 5 Feb 2018

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2.0

Cons:I was forced to wait in line to return my rental for over an hour because of a computer glitch. I returned the rental on time, filled with gasoline and in good condition, but because of the computer error and human error I was made to wait for an extended period of time. One person was working the desk alone, while the manager sat in her office during this very busy time filled with numerous customers. I found out only the manager was allowed to correct the problem allowing me to complete my return. I will never use your rental company in the future.Reviewed 7 Apr 2021

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2.0

Pros:NACons:Communication on pricing and expectations.Reviewed 27 Apr 2021

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8.8

Pros:Smooth transaction, friendly service, car was available even though I arrived 30 minutes early. Return was a breeze.Cons:I was charged an extra $10 or so because I picked up my car around 5:30 instead of 6, as logged for pickup time through the booking agent.Reviewed 22 Jan 2018

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10.0

Pros:Very good price and quick in and out service.Reviewed 26 Jan 2018

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10.0

Pros:Same as for pick up.Reviewed 6 Jan 2017

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6.0

Pros:new carCons:charged $131 for loss waiver for a 4 day rental. never again with budget. rip offReviewed 9 Feb 2019

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2.0

Pros:"offered" one way rentalCons:Wouldn't rent me car using debit card and $ deposit regardless if me having called ahead to clarify. Clerk doesn't take time to communicate vitals. I've had other companies rent to me without a credit card/checkReviewed 12 Jun 2019

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10.0

Best Price!Pros:I compared costs of car rentals-even through memberships and Budget has the best price to offer on less than 24 hours notice. What a relief! Thank youReviewed 25 Feb 2018

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7.2

Overall a good experiencePros:Counter check in agent was friendly and helpfulCons:Interior car windows were dirty. The person that checked me in was surly and distracted. I interrupted her chit chat with someone parked in Car drop off lane....Reviewed 22 Jan 2018

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• What is the most popular car hire from Budget in Tucson?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Budget in Tucson.

• How many car hire locations does Budget have in Tucson?

  Budget has 4 car hire locations in Tucson. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: Tucson airport (TUS)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Tucson airport (TUS)?

  Yes