Book Budget hire cars in Rockford

Reviews for Budget in Rockford

Recent reviews

Traveller rating

Wonderful

3

Very Good

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Okay

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Fair

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Mediocre

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6.0

Pros:Typical rentals car placeCons:They ran my credit; all to tell me I couldn’t get the car. I’ve rented in several cities and rarely ever need a credit check to rent a car. Never againReviewed 21 Apr 2021

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2.0

Pros:NothingCons:They called me the next morning and told me they did not have a rental for me. So maybe check your inventory before letting someone book a vehicle.Reviewed 27 May 2020

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3.2

Got wrong type of car rental, agent misleadingCons:Reserved a premium sUV (Suburban) as traveling with 4 adults and 3 children in car seats. Was given a full size suv (Tahoe) even though the same agent called 3 days to confirm asking if I needed a suburban premium suv. At gate when I tried to add my dad as a driver agent said he’d waive charge. Then handed me keys and said the Tahoe was all ready. When I said I didn’t want a Tahoe as my strolled doesn’t fit in back with our 7 passengers and luggage he said that was all available at site. Offered a second vehicle to rent which we didn’t want as I already paid for and reserved a suburban. I had to call national customer service who’s only solution was for ME to drive 1hr+ away to exchange car! Then offered to refund only $50 for mishap. I had paid $66 more for premium rental so demanded at least that back. I won’t be renting from Budget again if they cannot provide rentals they advertise as available.Reviewed 22 Oct 2018

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2.0

What is the point of a reservation?Pros:NothingCons:I made reservations weeks in advance. Was called an hour before I was to pick up the car and was told there wasn't one available.Reviewed 26 Jun 2017

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8.0

Pros:Very kind customer service person. Upgrade without charge! :)Cons:It was not really cleanReviewed 16 May 2017

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5.2

Pros:new car and nice bluish color; easy to pick up car and drop off car (except NO drop off sign that says Budget-I had to park and walk in to ask where to park the car). I'm not happy to spend $100 a day to rent car but it was the cheapest price available so happy about that.Cons:ALL DIRTY WINDOWS, inside perfume smell was annoying, drop off guy had lack of communication and charged wrong credit card becuz he didn't ask me-he assumed I wanted same card charged. I expected he would ask for my charge card and my signature. He credited my account and took a different card but I did not want a charge and a credit on that card. Then the words he used seemed he was blaming ME. He was Not very apologetic at all. Plus he was RUDE to the people behind us when we left the counter.Reviewed 23 Feb 2017

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6.8

Pros:The dropoff was quick.Cons:The rep in Rockford Il tried to hardsell double coverage collision coverage and even though we had purchased collision coverage/travel insurance through Allianz on the online aggregator we used. He had to redo the contract 2 times because of the excessive add ons that Budget attempted to add. Rep was very slow and tried to distract me with chatter. Car was late and rep said that he tried to call us while we were en route to pick up to tell us the car was late. Although we were picking up the car in Rockford he called NJ.Reviewed 2 Apr 2016

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More

• What is the most popular car hire from Budget in Rockford?

  Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Budget in Rockford.

• How many car hire locations does Budget have in Rockford?

  Budget has 2 hire locations in Rockford. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Budget offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes