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Rockford Car Hire

Rockford Car Hire

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Rockford car rental information

Pick-up location Rockford
Rental locations 13
Airport locations 8

Rockford car hire reviews and directory

Rated no. 1
National
national
Best rated
9.6 Excellent (1 review)
1 location in Rockford
National
Locations in Rockford
2 Airport Cir
+1 844 370 8286
Monday08:00 - 21:00
Tuesday09:00 - 17:00
Wednesday08:00 - 17:00
Thursday09:00 - 17:00
Friday08:00 - 21:00
Saturday09:00 - 14:00
Sunday09:00 - 15:00
  • 10.0
  • 8.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
9.6 Excellent
18 Jan 2018
Cleanliness
Cons: The car was dirty. The Clerk did apologize saying due to the frigid conditions they did not was the vehicle because the doors may freeze shut.
Rated no. 2
Avis
avis
8.3 Excellent (3 reviews)
2 locations in Rockford
Avis
Locations in Rockford
2 Airport Circle
+1 815 962 8447
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00
7200 Harrison Avenue, Space L-104
+1 815 332 3406
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday10:00 - 14:00
Sunday
  • 8.0
  • 8.7
  • 8.7
  • 8.0
  • 8.0
Recent reviews
4.8 Okay
24 Oct 2017
Poor quality control
Pros: Price
Cons: The left turn signal did not work, I think it was a bad bulb. Every time we made a left the turn signal sound would be very rapid.
10.0 Excellent
20 Sep 2016
Pros: friendly, courteous service
10.0 Excellent
6 Jul 2019
Pros: Easy process; great car
Rated no. 3
Enterprise
7.0 Good (5 reviews)
3 locations in Rockford
Enterprise
Locations in Rockford
2 Airport Cir
+1 815 965 4466
Monday08:00 - 21:00
Tuesday09:00 - 17:00
Wednesday08:00 - 17:00
Thursday09:00 - 17:00
Friday08:00 - 21:00
Saturday09:00 - 14:00
Sunday09:00 - 15:00
221 N Alpine Rd
+1 779 208 3919
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 14:00
Sunday10:00 - 16:00
5643 E State St Ste 1
+1 815 397 1400
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 14:00
Sunday00:00 - 00:00
  • 7.2
  • 6.8
  • 7.2
  • 7.2
  • 6.8
Recent reviews
9.6 Excellent
7 May 2016
Pros: Upgraded to a compact SUV free.
Cons: Did take about 20-30 minutes for the car to be prepped and ready. Car was clean. Not a big deal for me, But might be for some.
8.8 Excellent
24 Sep 2016
Friendly Rockford staff
Pros: The lady in Rockford was wonderful! She was fast, friendly and very informative. The over all experiance was quick and easy.
Cons: I'm spoiled with my car at home, it's quiet and smooth. The Hundai I rented was great but I could feel every bump in the road. It's not the renter companies fault.
5.6 Okay
8 Aug 2017
Cons: The interiror was quite dirty. It was not vacuumed well. It smelled funny. There was some sticky in the consoles and the dashboard. Overall it was quite dirty and smelled funky.
9.2 Excellent
10 Oct 2018
Almost perfect
Pros: People were friendly courteous and efficient
Cons: There was confusion on wheee the car was and I had to walk a ways to find the lot and car. Would have been better if they could have brought the car to me.
2.0 Mediocre
15 Nov 2018
They try to hurt you
Pros: Nothing
Cons: They would not let me rent because i had an out of state license, my debit card was not godd enough and wanted a credit card because of the out of state license. Total inconvenience, since i do not have a credit card, so they just said screw you.
Rated no. 4
Hertz
6.8 Good (18 reviews)
2 locations in Rockford
Hertz
Locations in Rockford
#2 Airport Circle
+1 815 963 5318
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday
7549 Walton Street
+1 815 391 6238
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday
  • 6.3
  • 6.4
  • 7.2
  • 6.7
  • 7.1
Recent reviews
4.0 Okay
27 Jul 2018
No car with late pick up
Cons: We were late picking up the car and it was gone. We reserved a car fro the next day and when we went to pick it up, the new one wasn't there either.
8.4 Excellent
2 Jan 2017
TX Plated Tucson in northern IL
Pros: Plenty of room and good fuel mileage.
Cons: Tire traction was poor in the snow.
2.0 Mediocre
21 May 2017
Several days prior misplaced my drivers lic however had it on my smart
Cons: Refused to rent auto with scanned copy of my d/l. Charged my debit card the full amount. Litigation will follow.
10.0 Excellent
30 Jan 2018
All went smooth
Pros: It was all good!
Cons: No problems!
6.0 Good
20 Mar 2018
Value for the money
Pros: Overall it was a good rental. People very friendly and helpful.
Cons: Our car was dirty on the exterior. No way to view the exterior of the car for previous damage. Interior had a lot of trash under the front seats!
6.0 Good
11 Apr 2018
Prepay is apparently a problem
Pros: Setting up the rental was super easy.
Cons: Hertz treats their prepay customers with more conditions different than those who pay the day of pickup. Want to shorten your rental? You're gonna pay for it anyway since you prepaid. And you better pick it up exactly when you say you will. Can't pick it up earlier or later if you're prepay.
10.0 Excellent
24 Sep 2018
Pros: Customer service from Cori was exceptional at your Rockford Illinois location
5.2 Okay
25 Jun 2019
Pros: The staff was not personable at all. Just was a job. Not much help.
Cons: Returned the car early & yet no discount, not much of a explanation, They just didn't seem to care much one way or another. I rent cars every week for work and if I got treated this way every time I would find a different job.
7.6 Good
10 Jul 2019
Pros: Quick and Easy to rent vehicle. Friendly staff. Straight forward business.
Cons: Vehicle maintenance. We went through some heavy rain while on our trip and the windshield wipers were pretty bad. The alignment needs to be done as well; car kept pulling slightly to the left. We were driving 1000 miles on the highway, it was abit annoying.
6.4 Good
8 Oct 2019
Pros: It was easy to book online.
Cons: Local Hertz in Rockford did not have the reservation on file. They accommodated by picking up the van in another location, but that was only because I called ahead of time to confirm the reservation. It worked out in the end. During pickup, the employee that went over existing scratches was not thorough. When we brought up additional blemishes and scratches he just told me to take a picture with my phone. Not very comforting. We did key drop off which was fine. I had left my garage door opener in the van and called the next day and a helpful lady answered and retrieved it and put my wife's name on it to pick up later. My wife went to pick it up and the gentleman who provided customer service was not attending to current customers. He was on his phone having a conversation that can be surmised to be a personal call. When finally attending to customers, he stated to my wife he did not have the garage door opener and proceeded to only check lost and found after being asked repeatedly to do so. When nothing turned up, my wife was about to drive away when the gentleman came running out the door with the opener that had a note attached to it with my wife's name on it. So we did rent our van for our trip and got our opener back, which was my fault for leaving in the van. We will not be using Hertz though at least at the Rockford Illinois location due to the poor customer service.
Rated no. 5
Alamo
5.3 Okay (6 reviews)
1 location in Rockford
Alamo
Locations in Rockford
2 Airport Cir
+1 844 370 8287
Monday08:00 - 21:00
Tuesday09:00 - 17:00
Wednesday08:00 - 17:00
Thursday09:00 - 17:00
Friday08:00 - 21:00
Saturday09:00 - 14:00
Sunday09:00 - 15:00
  • 5.0
  • 6.7
  • 5.3
  • 4.7
  • 4.7
Recent reviews
10.0 Excellent
27 Sep 2016
Customer service rep at the airport was awesome
Pros: I had to wait in line for awhile to get my rental car. I really did not think my wait was unacceptable as I could see the service rep was just very busy helping others ahead of me in line. Anyway, she gave me an upgrade in my vehicle due to the time I had to wait. Very considerate, will make me choose Alamo again in the future.
2.0 Mediocre
17 Apr 2017
There is no after hours pick up like the website suggests.
Cons: Counter closes at 2pm on Weekends. There is no way for after hours pick up to happen.
7.6 Good
27 Dec 2017
Overbooked
Pros: They overbooked and instead of the car I reserved, I had to drive three kids and all our luggage out of state in a truck. They did comp our gas and give us a discount which was nice of them and I was thankful for the 4 wheel drive once it snowed. I think better inventory checking is needed though.
2.0 Mediocre
30 Dec 2017
Cons: they did NOT have the car! what's the point of a reservation!
6.0 Good
17 Aug 2018
Staff was outstanding but...
Pros: Employees on both ends were great period friendly and informative. Car was clean
Cons: Car was not ready. Windshield was chipped, brakes were grabby
4.0 Okay
8 Mar 2019
Pros: The stag at the desk was extremely helpful and the work space was clean and tidy.
Cons: You need to accept Debit Cards for payment. Being financially responsible and not putting things on Credit should not hinder a person from renting a car. They wouldn’t allow me to use a family members card either because it wasn’t mine or my husbands. I won’t be using Alamo until this is resolved.
Rated no. 6
Budget
5.0 Okay (5 reviews)
2 locations in Rockford
Budget
Locations in Rockford
2 Airport Circle
+1 815 962 9415
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 12:00
Sunday08:00 - 12:00
7200 Harrison Avenue
+1 815 332 9820
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday10:00 - 14:00
Sunday
  • 4.8
  • 5.6
  • 5.2
  • 4.4
  • 5.2
Recent reviews
8.0 Excellent
16 May 2017
Pros: Very kind customer service person. Upgrade without charge! :)
Cons: It was not really clean
6.8 Good
2 Apr 2016
Pros: The dropoff was quick.
Cons: The rep in Rockford Il tried to hardsell double coverage collision coverage and even though we had purchased collision coverage/travel insurance through Allianz on the online aggregator we used. He had to redo the contract 2 times because of the excessive add ons that Budget attempted to add. Rep was very slow and tried to distract me with chatter. Car was late and rep said that he tried to call us while we were en route to pick up to tell us the car was late. Although we were picking up the car in Rockford he called NJ.
5.2 Okay
23 Feb 2017
Pros: new car and nice bluish color; easy to pick up car and drop off car (except NO drop off sign that says Budget-I had to park and walk in to ask where to park the car). I'm not happy to spend $100 a day to rent car but it was the cheapest price available so happy about that.
Cons: ALL DIRTY WINDOWS, inside perfume smell was annoying, drop off guy had lack of communication and charged wrong credit card becuz he didn't ask me-he assumed I wanted same card charged. I expected he would ask for my charge card and my signature. He credited my account and took a different card but I did not want a charge and a credit on that card. Then the words he used seemed he was blaming ME. He was Not very apologetic at all. Plus he was RUDE to the people behind us when we left the counter.
2.0 Mediocre
26 Jun 2017
What is the point of a reservation?
Pros: Nothing
Cons: I made reservations weeks in advance. Was called an hour before I was to pick up the car and was told there wasn't one available.
3.2 Mediocre
22 Oct 2018
Got wrong type of car rental, agent misleading
Cons: Reserved a premium sUV (Suburban) as traveling with 4 adults and 3 children in car seats. Was given a full size suv (Tahoe) even though the same agent called 3 days to confirm asking if I needed a suburban premium suv. At gate when I tried to add my dad as a driver agent said he’d waive charge. Then handed me keys and said the Tahoe was all ready. When I said I didn’t want a Tahoe as my strolled doesn’t fit in back with our 7 passengers and luggage he said that was all available at site. Offered a second vehicle to rent which we didn’t want as I already paid for and reserved a suburban. I had to call national customer service who’s only solution was for ME to drive 1hr+ away to exchange car! Then offered to refund only $50 for mishap. I had paid $66 more for premium rental so demanded at least that back. I won’t be renting from Budget again if they cannot provide rentals they advertise as available.
Easirent
easirent
1 location in Rockford
Easirent
Locations in Rockford
Chicago/Rockford International Airport
Monday00:01 - 23:59
Tuesday00:01 - 23:59
Wednesday00:01 - 23:59
Thursday00:01 - 23:59
Friday00:01 - 23:59
Saturday00:01 - 23:59
Sunday
Sunnycars
sunnycars
1 location in Rockford
Sunnycars
Locations in Rockford
2 Airport Circle
38 travellers who rented a car in Rockford gave the car agency they used an average rating of 6.5

Car rental locations in or near Rockford

When to book a rental car in Rockford

Average daily price per month
Car hire prices as pick-up date approaches
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Top tips for renting a car in Rockford

  • Book your rental car in Rockford at least 1 day before your trip in order to get a below-average price

FAQs about renting a car in Rockford

What is the best rental car company in Rockford?

Based on ratings and reviews from real users on KAYAK, the best car rental companies in Rockford are Enterprise (8.5, 12817 reviews), Budget (7.4, 4184 reviews), and Hertz (7.4, 3865 reviews).

How can I find car rentals near me in Rockford?

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