Pros: Car was clean and at least they had one for me. The gentleman behind the counter was nice.
Cons: I picked up my car at the Medford airport. There's no signage indicating you have to go inside to pick up the rental, I just happened to walk inside after driving around the rental vehicle lot. I had booked an economy car (small size) and instead got stuck with a big gas guzzler on a 6-hour drive home. So while the initial rental was cheap, with the cost of gas it ended up being more than if I had just rented somewhere else. I was one person traveling by myself; I didn't want or need a massive SUV instead of a standard sedan and I'm not sure why an airport has so much trouble getting a variety of vehicles.
Cons: You guys could’ve been more reliable Understanding and helpful. You need better communication threw the companies. I had a flat and it took you guys basically two days to get me a new car. You guys charged me twice for insurance then tried to charge me again just to get me my car
Pros: Super fast checkin and checkout and very conveniently located
Pros: Convenient at airport
Pros: Love going in and out of small airports! The Budget desk is right next to the baggage claim and car pickup & drop off is is literally just outside the door.
Pros: Staff ready and helpful
Cons: No one in the early AMs to receive car back and don’t be surprised if they charge you an extra $100 because the amount they tell you is a “guestimated cost”... con-artist
Thinking of buying one
Pros: Very peppy engine. Loved the accessories, dual air control, sound system, seats safety features. Very roomy, especially back compartment, more than enough room for four passengers with luggage.
Cons: There wasn't anything I disliked. However, I received a "change oil very soon" warning 1/2 way through my trip. It didn't concern me, just made me wonder if somebody missed a maintenance schedule.
Pros: Car was very clean & excellent condition, relatively fast pickup.
Cons: There were many hidden fees/taxes that were unexpected prior to pickup.
Cons: Billed me wrong. Upgraded to the nosiest SUV (Jeep Compass sounded like a helicopter). I had to call Budget customer service to correct billing error (counter rep "had no authority"). Other than that it was poor.
I know it was a cheap rental... But...!
Cons: Was told it was the only car left... once I saw I called in to ask to change to something bigger or smaller... luckily I think I talked to a manager off duty... Scratches all over the car(glad I called), wasn’t cleaned... dirt all over in the inside... no floor mats and a huge hole in the driver side floor carpet... really?!! With only 14k miles...
Cons: Tried to cancel. Don’t know if it ever went through.kayak rental program is not user friendly.
Mini van was great.
Pros: Super nice and comfortable
|Monday||08:00 - 22:00|
|Tuesday||08:00 - 22:00|
|Wednesday||08:00 - 22:00|
|Thursday||08:00 - 22:00|
|Friday||08:00 - 22:00|
|Saturday||09:00 - 14:00|
|Sunday||09:00 - 14:00|
|Monday||09:00 - 14:00|
|Tuesday||09:00 - 14:00|
|Wednesday||09:00 - 14:00|
|Thursday||09:00 - 14:00|
|Friday||09:00 - 14:00|
Budget has 2 car hire locations in Medford. Take a look at our Budget hire location map to find the best car hires near you.