Car rental at Medford Airport

Pros: Car was clean and at least they had one for me. The gentleman behind the counter was nice.

Cons: I picked up my car at the Medford airport. There's no signage indicating you have to go inside to pick up the rental, I just happened to walk inside after driving around the rental vehicle lot. I had booked an economy car (small size) and instead got stuck with a big gas guzzler on a 6-hour drive home. So while the initial rental was cheap, with the cost of gas it ended up being more than if I had just rented somewhere else. I was one person traveling by myself; I didn't want or need a massive SUV instead of a standard sedan and I'm not sure why an airport has so much trouble getting a variety of vehicles.

Pros: Nothing

Cons: You guys could’ve been more reliable Understanding and helpful. You need better communication threw the companies. I had a flat and it took you guys basically two days to get me a new car. You guys charged me twice for insurance then tried to charge me again just to get me my car

Pros: Staff ready and helpful

Cons: No one in the early AMs to receive car back and don’t be surprised if they charge you an extra $100 because the amount they tell you is a “guestimated cost”... con-artist

Cons: Billed me wrong. Upgraded to the nosiest SUV (Jeep Compass sounded like a helicopter). I had to call Budget customer service to correct billing error (counter rep "had no authority"). Other than that it was poor.

I know it was a cheap rental... But...!

Cons: Was told it was the only car left... once I saw I called in to ask to change to something bigger or smaller... luckily I think I talked to a manager off duty... Scratches all over the car(glad I called), wasn’t cleaned... dirt all over in the inside... no floor mats and a huge hole in the driver side floor carpet... really?!! With only 14k miles...

Cons: Tried to cancel. Don’t know if it ever went through.kayak rental program is not user friendly.

Budget rental feedback

Pros: Nice comfortable car

Cons: Had to wait 30 minutes for car at Medford airport. Car needed an oil change when we picked it up Car smelled like heavy perfume to try and cover the marijuana smell

Pros: vehicle was fine. Check out was easy. Bit of a walk to car but nothing out of hand.

Cons: My rental price was doubled from what was originally quoted secondary to optional waiver insurance put on the vehicle. Technically this is my fault for not checking closely over the contract, but I clearly stated to the agent that I was not interested in the coverage and thought that initialing the various sections confirmed that. Upon returning my vehicle I was unable to get these charges erased. I rent vehicles fairly frequently and this is the first time I've ever had someone try and "slip" this past me. Very disappointed in Budget and their ethics.

Cons: I arrived at the Budget desk on time with my reservation confirmation and was told there were no cars. It would be 45 minutes at a minimum, and there were already people waiting for a car to be cleaned. The woman at the counter was unapologetic and annoyed. It cost me 75. in cab fare to get to a meeting on time in Ashland. Will never use Budget again.

They gave away my car

Pros: Car was ok

Cons: They gave my car away and I was stranded for 24 hours. RUINED my trip!