10.0 Excellent13 Jul 2022
Very fast pick up. Vehicle was great! Drop off was easy! Negatives: price was a bit stiff but that is the way of the world nowadays. Nothing negative to say about the experience. Positive experience all around
8.0 Excellent17 Mar 2022
Liked fuel economy. I think The road noise (tires) in the RAV4 was noticeable. We didn’t get the Camry we’d selected. I’m used to a walk around inspection before driving off, had concerns about that.
10.0 Excellent17 Oct 2021
Pretty speedy and very helpful staff at MFR airport location.
10.0 Excellent14 Oct 2021
Counter staff was great , no one met you at car. I am use to having to confirm that car was ok, With changing time had to write down mileage, how much gas was left and handed to counter staff and walked away
10.0 Excellent17 Sep 2021
Everything was great except the windshield had pitch spots on it in our viewing area and it was so thick and sticky. Tried cleaning it off multiple times but a razor blade or heavy solvent would have been required and being that we were traveling from out of state, we didn’t have that on us. Other than that, it was great.
1.9 Horrible7 Sep 2021
It is a nightmare rent a car with BUDGET. They provide a fake rent agreement and I had an accident I have 2 weeks with all this problem they never listen.
7.9 Good3 Sep 2021
Pick up was a bit extended because the budget window was closed and I had to pick up through the Avis window. Overall costs were higher than I wanted, but that appears to be consistent with rental cars everywhere. Drop off went very smooth. My rental had been broken into/broken window the night before drop off. The process went smooth and the individual assisting was very kind. Only drop off complaint was there was no Budget drop off location onsite at the airport, and I had to go through Avis.
8.0 Excellent26 Jun 2021
Staff was friendly and efficient at the pickup location. There was a line, but she kept it moving.Two agents working at pickup would have prevented or shortened the line.
5.6 Okay27 Sep 2020
Car was clean and at least they had one for me. The gentleman behind the counter was nice.I picked up my car at the Medford airport. There's no signage indicating you have to go inside to pick up the rental, I just happened to walk inside after driving around the rental vehicle lot. I had booked an economy car (small size) and instead got stuck with a big gas guzzler on a 6-hour drive home. So while the initial rental was cheap, with the cost of gas it ended up being more than if I had just rented somewhere else. I was one person traveling by myself; I didn't want or need a massive SUV instead of a standard sedan and I'm not sure why an airport has so much trouble getting a variety of vehicles.
3.2 Mediocre4 May 2020
NothingYou guys could’ve been more reliable Understanding and helpful. You need better communication threw the companies. I had a flat and it took you guys basically two days to get me a new car. You guys charged me twice for insurance then tried to charge me again just to get me my car