Book Budget car hires in Madison

Cons: It was fairly expensive for the car I got.

Pros: Drop off was super easy. Affordable car for what we needed. Car was clean inside though very snowy on the exterior.

Cons: Computers were down so the budget/Avis rep sent us to a different location. She didn’t offer transportation there. She said she would call and let them know but failed to do so it took extra time for the Avis rep to figure out what to do.

Cons: The car had a major stain in the back seat. Overall it was dusty and not vacuumed. Drop off was terrible. Zero help from customer service and other reps in the lot.

Cons: My flight arrived at 11:43 pm. I called the rental desk, which normally closes at 11:pm, and I was told they would stay open if I put the flight number and time of arrival on the reservation form. I did that, my flight arrived on time, and the desk was closed. I did not pick up the car.

Pros: Customer service representative was helpful.

Cons: I reserved a full-sized car (which was categorized as an Impala or similar) would not comfortably fit a car seat in the back seat. I was forced to upgrade in order to have a car that worked. Won't be reserving a car through Budget again.