Find reviews that mention:
8.0
Dropoff process was overly complicated, was sent a text to open the app to drop off, but then I had to download the app, create an Avis account, and it didn't link the reservation to my account after manually inputting the reservation info. I would've preferred an outdoors key drop-off and a simple text to let them know I dropped off the car, instead of waiting in line for 5 minutes.Reviewed 10 Oct 2022
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8.0
Great customer service!Reviewed 24 Sep 2022
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4.0
After I reserved the rental with my debit card, I get to the location to pick the vehicle up and they state that I must have a credit card, not a debit card. I pay cash for everything, have never wanted nor needed a credit card just always use debit. With that being said, i was stuck 1300 miles from home with now way to rent a car to get home because I didnt have a credit card. I have rented vehicles on my debit card at least a dozen times with no issue. Also, with this location you cannot return the car to any other office besides this particular one. So long story short, 3 days later had to make a return trip 1300 miles to drop the car off.Reviewed 19 May 2022
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4.0
Pros:The staff at pickup was overloaded. Fastbreak was very slow.Cons:Fastbreak could have been quicker. The car had a terrible Cigar odor that caused me an the passengers to feel sick to our stomachs. We had to periodically open the windows to try to mitigate the cigar smell and sick to stomach feeling. I'm requesting a credit towards a future car rental. Thank you.Reviewed 10 May 2021
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10.0
Cons:Nothing, it was great!Reviewed 12 Jul 2020
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5.2
Cons:It was fairly expensive for the car I got.Reviewed 11 Oct 2019
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8.0
Cons:I felt rushed when picking up the car and signing the lease papers. The agent added the gas option before asking me if I wanted it.Reviewed 6 Oct 2018
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7.6
Met our needsPros:Met our needs for 7 passengersCons:Super expensive!Reviewed 30 Jul 2018
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10.0
Great rental carPros:Had no issues picking up or dropping off the car. Car worked great. No complaints!Reviewed 25 Feb 2018
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8.8
Pros:Easy, fast pick up and drop off. Clean and comfortableReviewed 10 Jan 2018
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2.4
Cons:The car had a major stain in the back seat. Overall it was dusty and not vacuumed. Drop off was terrible. Zero help from customer service and other reps in the lot.Reviewed 7 Nov 2017
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2.0
Cons:My flight arrived at 11:43 pm. I called the rental desk, which normally closes at 11:pm, and I was told they would stay open if I put the flight number and time of arrival on the reservation form. I did that, my flight arrived on time, and the desk was closed. I did not pick up the car.Reviewed 7 Nov 2017
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