Cons: Car had no AC!? In the Summer? It was too late - almost Chicago when discovered...
Pros: Drop off was super easy and then came the call - a small chip in the windshield, they needed us to return for a VIR, and they write it up as quarter sized! We had to produce our own dime to show them it was smaller than a dime and did not impede the driver view and they couldn’t share the drop off pictures, when they showed us the wipers were up and the vantage point didn’t show whether a small chip had been there.
Cons: A cleaner vehicle, there was trash inside and dirt and the windows weren’t clean, and they had us buy Sirius radio, said they’d show us how to use it but he just took pictures and left me the keys...we didn’t use the radio and were charged for it.
Pros: quick easy pick up/ drop off. Clean comfortable vehicle.
Pros: Quick, easy pick up and drop off. Nice clean comfortable vehicle.
Cons: Rude and condescending at check-out in Madison; was on her phone and seemed that I was interrupting her to check out the car.
Pros: Vehicle was in good shape and everything went smoothly at pickup.
Cons: The luxury car offering was only a Chrysler 300 ... I would have liked to see a better offering, but the vehicle was acceptable enough.
Pros: The Hertz Team at Madison Wisconsin were professional and friendly. Drop off was easy and hassle free.
Cons: Could not have been better. The car was basically brand new.
Pros: I did not receive the car I rented from kayak. Hertz did not have a luxury car available for me to rent so I got a gas credit which does not make up for the sore back I have now because of a less comfortable car.
Cons: Getting the car I rented.
Pros: Staff was friendly and patient.
Cons: Wish there were more location options to pick up the car for one way drop off
Cons: There were no cars available!
Pros: Car was nice
Cons: The lady at the counter left at midnight. My plane was delayed until 12:30. Had to take a cab to hotel
Pros: Jessica was awesome! She was very friendly and made our pickup process so easy and pleasant. Our rental ran like a dream and was more than we hoped for.
Cons: Nothing significant here.
Hertz has 3 car hire locations in Madison. Take a look at our Hertz hire location map to find the best car hires near you.