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10.0
My Budget Camry rental was upgraded to a new Chrysler Pacifica, and the van was a comfortable hybrid with a smooth ride, easy-to-use controls, and excellent mileage. Both pick-up and drop-off at the Bangor airport were quick and easy. I was pleased with both the rental vehicle and the rental experience.Reviewed 1 Oct 2022
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8.0
Knowledge of dropoff location.Reviewed 21 Sep 2022
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10.0
It was absolutely the best vehicle we have rented for the price in all the years that we’ve needed to rent a vehicle. A car ran well, it was very comfortable, and the folks at budget in Bangor, Maine, were absolutely stellar to work with. Wouldn’t hesitate to rent from a budget car rental.Reviewed 29 Aug 2022
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8.0
More transparency in pricing. Numbers kept changing.Reviewed 11 Jul 2022
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4.0
I was told at drop off to proceed to the counter, which was 15 people deep. Took 45 minutes of standing to get to a rep, who told me I didn’t have to go to the counter after all.Reviewed 18 Jun 2022
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8.0
Our first car had been smoked in. Ima little disappointed that I had to ask for an upgrade when there was nothing else available in my category.Reviewed 28 Mar 2022
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6.0
I had to return the first car because it reeked of cigarette smoke. Also I was not told of a $200 deposit, and now a day after return of the car have not received notification of return.Reviewed 10 Feb 2022
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10.0
The mini van was hybrid. Got the same mpg as an economy car with way more space and comfort. Pick up and drop off was seemless and staff was friendly.Reviewed 21 Nov 2021
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7.9
Our flight was changed and we got to the airport early, our vehicle wasn't available but they gave us another one and enjoyed getting to use a hybrid. Thanks.Reviewed 23 Sep 2021
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1.9
Our first car smelled like pot. They were generally accommodating in letting us swap out for a new car. But the second car smelled like cigarettes. I agreed to pay Budget in return for a clean, safe, rental car. They didn't really hold up their end of the bargain but I still had to uphold mine.Reviewed 9 Aug 2021
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3.9
Rented car for one day for a trip between airports. Extremely expensive price per day and received the car in terrible condition. The car had not been cleaned: cigarettes, many wrappers (including one from a container of alcohol), and napkins were left in the car. The car smelled strongly of smoke, too. It is disappointing to spend a high daily rate on a rental car and for it to be handed over in a (very) dirty condition, especially mid-pandemic. Additionally, when I rented the car I selected a compact car with room for two bags. One standard size and one carry-on size bag did not fit in the trunk.Reviewed 27 Jul 2021
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10.0
Car smelled a littleReviewed 26 Jul 2021
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