Book Budget hire cars in Baltimore

Reviews for Budget in Baltimore

Recent reviews

Traveller rating

Wonderful

4

Very Good

4

Good

2

Okay

4

Fair

2

Mediocre

0

Poor

13

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2.0

I reserved a van over two months ahead of time. They called me at 8 PM the night before I was going to pick it up and told me there is no van. I had to go with a different company the next morning and pay twice as much. Making a reservation apperently does not reserve anything - be aware of this.Reviewed 12 Oct 2022

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2.0

I booked this car through your website but you guys contacted it through Priceline. Priceline changed the location from the Airport location to a location 30 minutes away. I had to pay more to book a car last minute at the airport.Reviewed 1 Feb 2022

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2.0

The woman behind the counter was horrible. Genuinely the rudest woman I’ve ever met and I consistently work in war zones. Fire her.Reviewed 16 Jan 2022

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2.0

No one at the counter for 10minutes upon my arrival. The budget desk was located inside a hotsl which means vehicles are in a garage. He filled out the “damage” card at the front desk this not inspecting the vehicle. I gave the vehicle a look about, but as I stated, it’s a very dim garage with the car backed into the stall to where I can barely put my luggage in the trunk. I stopped at a gas station about an hour after having the car to find there was damage to the center of the rear bumper. I called budget and was told, “ it will be okay because the damage was previously reported so it will not reflect upon my 24hr’s with this vehicle. Upon dropping the vehicle at a separate location, there was absolutely NO ONE to accept the transfer on vehicle back into the custody of budget. Instead, there was a sign that read, “please leave the keys in the vehicle.” Myself and another woman customer was concerned as to if the vehicles would be safe. We decided to leave after approximately 15 minutes of no budget employees showing up to the drop off area.Reviewed 13 Jan 2022

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6.0

The pick up was changed to Avis from Budget. The car assigned had an expired license plate. We had to go back to the desk to get a different vehicle. The return was also changed to Avis and we were never notified. It was dark in the early morning when we returned the vehicle and the sign at the Budget return indicating an Avis drop off was barely visible in the dark. Then the Avis agent Jesse said he was to busy to provide a receipt for the return. So I left the Avid return having zero proof I returned the vehicle! And, wound up paying over $110/ day for an economy rental car😢Reviewed 18 Oct 2021

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1.9

The location was closed when I arrived. I was scheduled to pick up the car at 3:00pm and the place closed at 3:00pm. I was totally stranded in an unknown city! I called and explained what happened and they said they couldn’t help me. I had to call and book another car on my own! Worst customer service ever! Never rent through these 3rd party companies!!Reviewed 15 Oct 2021

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5.9

My rental car location didn’t have a drop off box, so I was forced to pay for another day’s rental fees.Reviewed 7 Sep 2021

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10.0

Pros:Yes the staff was friendly, helpful, and amazing. The drop was very easy.Cons:NothingReviewed 27 Jun 2021

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8.4

Cons:I did have to interupt the attendant when I picked up the car. She was texting on her phone.Reviewed 6 Jan 2020

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6.0

Pros:Staff were friendly. I was charged for gas even though I returned the car full tank.Reviewed 30 Dec 2019

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2.0

Pros:Nothing was not given a vehicle.Cons:Awareness that I needed a specific card in order to be able to rent a vehicle.Reviewed 21 Jan 2019

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3.6

Disrespectful Staff in AberdeenPros:None.Cons:When I went to drop off the car in Aberdeen the staff was not nice and he said there is an extra charge of $50 for not dropping the car in Baltimore and when I tried to explain what the staff told me in Washington DC he said it is not my business pay the $50 or take the car to Baltimore. And I had to be pay extra $50.Reviewed 6 Aug 2018

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More

• 5.7 /10Enterprise Hire Cars at Baltimore
• 5.4 /10Avis Hire Cars at Baltimore
• 6.0 /10Hertz Hire Cars at Baltimore

• What is the most popular car hire from Budget in Baltimore?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked car hire type from Budget in Baltimore.

• How many car hire locations does Budget have in Baltimore?

  Budget has 3 hire locations in Baltimore. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Baltimore/Washington airport (BWI)?

  No (according to our data)

• Does Budget offer shuttle or airport pick-up services from Baltimore/Washington airport (BWI)?

  Yes