10.0
Excellent serviceReviewed 29 Aug 2023
review from![kayak]()
2.0
Car was dirty. When return the amount charged, it was more than negotiated previous.Reviewed 30 Apr 2023
review from![kayak]()
6.0
Car not clean originally. Easy switch to another but also sort of dirty. Very helpful person at check in.Reviewed 6 Apr 2023
review from![kayak]()
2.0
I was supposed to pay much less than what this website showed. The rental wasn’t what I thought it would be cheap SUV, but it was clean. I’ve travelled before with much less expensive and better car.Reviewed 4 Apr 2023
review from![kayak]()
4.0
The only problem was the pick up in Sarasita, We waited 50 minutes on line to do the paperwork for the car. They didn't have enough staff on duty to handle the line. The agents themselves were lovely and working hard.Reviewed 25 Mar 2023
review from![kayak]()
8.0
Nice car.Cost more than last year.Reviewed 5 Mar 2023
review from![cheapflights]()
2.0
I booked through Kayak and got a call from Avis an hour before my rental letting me know that there were no cars available.Reviewed 18 Oct 2022
review from![kayak]()
10.0
I loved the customer service, (Sarasota) it’s efficient and amiability make it easygoing my process.Reviewed 1 Aug 2022
review from![kayak]()
4.0
The location did not have a full sized as reserved, they said we were upgraded to a small suv which seemed like a downgrade. The car wasn’t cleaned. But on the bright side we were comped for gasReviewed 1 May 2022
review from![kayak]()
4.0
Only two agents were working the desk. It took an hour and a half to get my car. Agents were friendly enough but needed help to move the line. There was nobody in the car rental lot to report any car inspection issues. Additionally, while the car was relatively clean, certain areas like the windshield and rear view mirror were dirty and I had to clean it myself.Reviewed 18 Apr 2022
review from![kayak]()
2.0
I canceled reservation after 45 minutes in line with 40 people despite booking with priority. One person at the Sarasota airport counter. Crazy the other person left (originally 2 at counter) and never returned. Dollar rent a car had NO wait and a very efficient person working. Boo Avis.Reviewed 4 Apr 2022
review from![kayak]()
10.0
Great location (walking distance from downtown), very clean building/cars, and very friendly/knowledgeable staff. The owner/operators are engaged and it really shows. On our visit we took Uber to hotel, then walked here in the morning for rental car pickup. Hassle free and quick.Reviewed 4 Apr 2022
review from![kayak]()