Pros: Staff and customer service were misleading and unhelpful. We were not able to rent a car as we were being duped into buying liability insurance (separate from collision/theft) we didn't need as the car was insured which resulted in quadruple of the quote. In the end we didn't take the car as the price quoted was not honored and we were asked for $10000 deposit when collision/theft was declined (covered by amex)
Cons: Quote should reflect final price instead of surprising the customer at the pick up desk with over 4x the price.
Cons: Price quoted was not what they made me pay. I had to pay almost double despite calling Avis in advance to double check the deal. Also, they did not have the car I reserved and only had a manual truck which I could not drive so my husband had to drive the 8 hours to our destination without my help and our luggage got wet in the back. It was pretty terrible.
Pros: Simply they don’t have cars for us
Pros: They refused the type of car that we had booked. Then tried to oversell the insurance - told us that the insurance we bought did not meet "mandatory" requirements. And finally proceeded to charge a $10,000.00 deposit on our credit card!
Cons: Honesty would be helpful.
Pros: Staff nice.
Cons: Had no idea I would need a 10000 deposit if I used my own insurance coverage- giving a company jn a foreign country 10k wasn’t going to happen so we ended up buying the local insurance which doubled the cost I had planned to use- a huge shocker!!!
Pros: Staff was friendly and helpful. Processed rental quickly.
Pros: The car ran well
Cons: I was charged a ridiculous return early fee because my trip was cut short. I was also not refunded for the 3 days early that I returned the car. Will never rent from Avis again.
Pros: Staff at the drop of was friendly.
Cons: I made a reservation for a 7 passengers vehicle and they didn't have it, they wanted me to take a 4 passengers instead. Finally they ended giving me an old, dirty and not in the best of shape minivan. They told me that I have to call them if I want to ensure to get the right vehicle.
Cons: Your cars in panama or un rentable the two insurance fees are very high and they reluctantly wanted to honor the reservation the USA and requested a hold on my AMX card for $10,000.00 just because I have my own insurance coverage you may need to address that problem sometimes people do not
Cons: The insurance scam they are running is a complete ripoff!
Cons: The car you show in the reservation doesn't have in Panama.They give to me smallest car and refuse to honored the real size of rent for upgrade. Is my first and the last time I will rent with AVIS.
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Avis in Panama City.
Avis has 5 car hire locations in Panama City. Take a look at our Avis hire location map to find the best car hires near you.