Guest reviews
Overall rating
8.7
Excellent
Based on 6,503 reviews
Cleanliness
6.9
Comfort
6.6
Pick-up/Drop-off
5.9
Value for money
5.4
Pros
"car was clean, good milage."
(in 426 reviews)
"Super easy and friendly staff"
(in 1775 reviews)
"Friendly staff and quick dropoff"
(in 1775 reviews)
Cons
"Long line yo pick up car."
(in 58 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
pick up the car
great car
easy drop
friendly staff
great service
great price
car was great
great experience
car available
drop off the car
picked up the car
great value
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2.0
Pros: Staff was friendly but reservation is not available when booked the same day. I was quoted a different price on Kayak and at the counter was 15x higher. Total BS
review from
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7.2
Cons: Took the midsized SUV. Toyota. For going up in the mountains. Had a gutless engine, smaller than the sedan. Had to put it in 1st and redline the tac to go up paved roads.
review from
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2.0
Pros: They have different rules in Panama then they charge you a whole different amount on the rental
Cons: It would have been better if your website wouldn’t false advertise the rental terms and conditions
review from
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6.8
Cons: There was hidden cost not disclosed to us when we reserved the car online. We were only made aware of this hidden cost (mandatory insurance) when we picked up the car at the airport. The price to rent the car more than doubled the price we were quoted at the time we reserved it online.
review from
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5.2
Pros: The cleanless and comfort of the car.
Cons: As at the pick up as the drop off the welcome of the employees was awful. During our trip, an other car made a small scratch on the rear bumper the we had to pay 220$! Are you serious on it? Something you will never repair as it s too small! The worst, employee Makes fun of us because we had to pay!
review from
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4.4
Cons: We returned the car after one day with a barely noticeable chip in in the paint at the bottom of the front bumper - probably from a small rock that kicked up in the road. They charged us $125 for the “damage we caused”.
review from
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2.0
Pros: Nothing
Cons: I reserved the car online. A few days later I received an email offering insurance with Allianz. I got the insurance. When I was going to pick up the car I was told I had to pay an extra 130 usd. I asked them why and they told me for insurance purposes. I showed them the insurance I bought......
review from
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5.2
Pros: They provided me a new car with little to no miles on it but that is the best thing about the service I received.
Cons: They misadvertise their price with my online $85 booking turning into $300 when I arrived at the counter due to a mandatory insurance that they did not include upfront. Also hit me with a $10 charge for having the gas just off the full line.
review from
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2.0
Cons: The person was not nice and found ways to increase our cost to rent a car. And send us away. He ruined our vacation because we didn't take the car. He was happy to cancel the reservation and wasn't helpful or accommodating at all. THE CAR RENTAL PLACE DID NOT have the car size we ordered
review from
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6.0
Pros: The car was is clean and worked without any issue .
Cons: The decision to use Alamo was based on best price. As a customer my experience would have been much more pleasant if I was informed about the mandatory insurance which was added to the overall cost.
review from
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2.0
Did not rent the car.
Cons: I was quoted $42.00 for three days. When I got to the counter was told it would be $162.00. I refuse to be ripped off so I did not complete the transaction.
review from
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7.6
why do you say 250$ in the reservation and I end with 720$?!?!
Pros: y
Cons: h
review from
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7.2
Cons: Took the midsized SUV. Toyota. For going up in the mountains. Had a gutless engine, smaller than the sedan. Had to put it in 1st and redline the tac to go up paved roads.
review from
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6.8
Cons: There was hidden cost not disclosed to us when we reserved the car online. We were only made aware of this hidden cost (mandatory insurance) when we picked up the car at the airport. The price to rent the car more than doubled the price we were quoted at the time we reserved it online.
review from
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7.6
why do you say 250$ in the reservation and I end with 720$?!?!
Pros: y
Cons: h
review from
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2.0
Pros: Staff was friendly but reservation is not available when booked the same day. I was quoted a different price on Kayak and at the counter was 15x higher. Total BS
review from
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2.0
Pros: They have different rules in Panama then they charge you a whole different amount on the rental
Cons: It would have been better if your website wouldn’t false advertise the rental terms and conditions
review from
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5.2
Pros: The cleanless and comfort of the car.
Cons: As at the pick up as the drop off the welcome of the employees was awful. During our trip, an other car made a small scratch on the rear bumper the we had to pay 220$! Are you serious on it? Something you will never repair as it s too small! The worst, employee Makes fun of us because we had to pay!
review from
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4.4
Cons: We returned the car after one day with a barely noticeable chip in in the paint at the bottom of the front bumper - probably from a small rock that kicked up in the road. They charged us $125 for the “damage we caused”.
review from
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2.0
Pros: Nothing
Cons: I reserved the car online. A few days later I received an email offering insurance with Allianz. I got the insurance. When I was going to pick up the car I was told I had to pay an extra 130 usd. I asked them why and they told me for insurance purposes. I showed them the insurance I bought......
review from
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5.2
Pros: They provided me a new car with little to no miles on it but that is the best thing about the service I received.
Cons: They misadvertise their price with my online $85 booking turning into $300 when I arrived at the counter due to a mandatory insurance that they did not include upfront. Also hit me with a $10 charge for having the gas just off the full line.
review from
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2.0
Cons: The person was not nice and found ways to increase our cost to rent a car. And send us away. He ruined our vacation because we didn't take the car. He was happy to cancel the reservation and wasn't helpful or accommodating at all. THE CAR RENTAL PLACE DID NOT have the car size we ordered
review from
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6.0
Pros: The car was is clean and worked without any issue .
Cons: The decision to use Alamo was based on best price. As a customer my experience would have been much more pleasant if I was informed about the mandatory insurance which was added to the overall cost.
review from
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2.0
Did not rent the car.
Cons: I was quoted $42.00 for three days. When I got to the counter was told it would be $162.00. I refuse to be ripped off so I did not complete the transaction.
review from
Where can I find Alamo hire cars in Panama City?
Via Ricardo J Alfaro Entrada, Alamo car rentals
Address
Via Ricardo J Alfaro EntradaHours
| Monday | 07:00 - 20:00 |
| Tuesday | 07:00 - 20:00 |
| Wednesday | 07:00 - 20:00 |
| Thursday | 07:00 - 20:00 |
| Friday | 07:00 - 20:00 |
| Saturday | 07:00 - 20:00 |
| Sunday | 07:00 - 20:00 |
Phone
+507 236 5752FAQs about renting a car from Alamo in Panama City
How many car hire locations does Alamo have in Panama City?
Alamo has 5 car hire locations in Panama City. Take a look at our Alamo hire location map to find the best car hires near you.
Does Alamo have a car hire location at the airport: Tocumen Intl airport (PTY)?
Yes
Does Alamo offer shuttle or airport pick-up services from Tocumen Intl airport (PTY)?
Yes
