4.0
The car we reserved was not available when we arrived. The only vehicle that could accommodate our passengers and luggage was a truck. The agent charged us the full price for the truck which was considerably more expensive. He said that there was fine print on the webpage explaining that this may happen and we were responsible for the difference in price. Also, the agent didn’t show up for work on the day we returned the car so it took over an hour to find someone who could help us.Reviewed 1 Jan 2023
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4.0
Pros:Easy drop-offCons:The insurance cost was outrageous (125% of the rental cost) and was not listed at the time of booking.Reviewed 2 Jan 2020
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2.0
Pros:The insurance is a gimmickReviewed 10 Dec 2019
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4.4
Pros:Not frendly Was Trying to bill me a lot moreCons:They don't accept American car insurance companys. That what i was told at the counter. By a ver rude woman. Wich wanted to charge me more 4 times the reservation price. Be careful with the tricks they use.Reviewed 1 Dec 2019
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5.6
Pros:The clerk at check out was very friendly and helpful. The return process was very easy.Cons:My only complaint is that the price I was originally quoted was $264.00 but the final cost ended up being $927.00. That is quite a difference!!Reviewed 9 Aug 2019
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5.2
Pros:Not really.Cons:You offer me a price of 38 usd and I end up paying 262 usd for the same amount of days. Horrible.Reviewed 28 May 2019
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4.4
Pros:Nothing in particular. They didn’t have a car ready so we waited almost an hour. Then we got the BS bait and switch with insurance. Quote on line did not indicate need for insurance, then agent would not release car unless we purchased insurance. Standard foreigner upcharge.Cons:Have car available on time. Not engage in shady insurance push.Reviewed 31 Mar 2019
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2.0
Pros:Drop of easy Staf nfriendlyCons:A real rip off !!! Booked over kayak and supposed to pay 400 But ended up having to pay 1600!!!! And we needed a car so therewas no other option Read verry wel before you book the hassle is the insurance .... thrifty is not An ok companyReviewed 5 Mar 2019
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6.8
Pros:The take up and drope off was easyCons:The price could have been closer to what i book online... I had to negociate a lot to a have a decent price.Reviewed 2 Mar 2019
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8.8
Pros:The staff was kind, informative, and friendly. Pick up and drop off were easy. The car was nice and clean.Cons:The insurance costs are outrageous!Reviewed 6 Feb 2019
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10.0
Pros:The staff was very friendly.Cons:The cost rental of the vehicle was great, but the insurance was very high. I think that we paid for one week, the insurance of the car for the whole year. In Panama the car insurance is not too high in comparison to USA.Reviewed 18 Jan 2019
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2.0
No carCons:When I arrived at the specified time of pickup, they didn't have a car for me to rent. This was a big problem, in part because the only available car in the airport was from Express Rent a Car and it had a nail in one tire, and a thumb tack in another. The whole experience was bad.Reviewed 14 Jan 2019
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