Guest reviews
Overall rating
8.1
Excellent
Based on 9 reviews
Cleanliness
8.2
Comfort
8.4
Pick-up/Drop-off
7.7
Value for money
8.0
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Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
3
2
0
1
0
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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3.2
Pros: Staff was not friendly. No one was there when I dropped it off and it was early i n the evening.
Cons: The vehicle was filthy, and even though it was only supposed to be a $25.00 rental, they ended up charging over$65.00. An absolute joke!
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8.0
Pros: fast and friendly
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9.6
Pros: Easy pickup and drop off process.
Cons: Everything was good, great experience.
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10.0
Pros: I had to extend my rental for one day - easy peasy to do and they charged the same rate instead of jacking up the price for the extra day.
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8.4
Cons: The car was in a different spot and we had to hunt for it. When we got to Nashville the next day our contract had not been entered properly and the office had to try to get it released. It is good we weren't in a hurry.
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6.4
Best option in a tough situation
Pros: I needed to rent a car on a Sunday morning because I was involved in an auto accident on Saturday night, far from home. Avis offered the best prices to get me home (in Kansas). The process was easy and relatively affordable compared to the other outrages quotes from Enterprise.
Cons: I wish the company would have opened before noon. My drop off experience was frustrating, as well, but that has nothing to do with Evansville.
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