2.0
1,We had booked convertible car and last minute they call to say they don’t have it. In fact, they had us call another Avis (at the airport) because they said they would have it. We called that Avis. They said they "never" get convertible cars. So we had to go back to the other Avis, which is when they offered up this Suburban. 2. Our first car drop was in town and when they change the car the return was in airport and I had to pay taxi to take me back to town 3. the car was dirty and not a full tank of gas 4. the car had so many damages that basically range from side damage and effects on the cars function, like cruise control and distance function were broken which was pretty dangerous for the highway 5. Car had almost 50k on it and very risky to drive - the drop off location said this car should NEVER had been rented to us for the distance we rented it to drive (from Colorado Springs to Amarillo). We will also be calling Avis to complain about this and have photos which show all the above mentioned issues. I will not be trusting or renting from them again.Reviewed 31 Aug 2023
review from![kayak]()
4.0
Pickup and drop off were easy. Dropped off twenty minutes late due to bad traffic and they charged me for a whole extra day.Reviewed 8 Jun 2023
review from![kayak]()
2.0
Never got a car. Waste of time!!Reviewed 27 May 2023
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10.0
Everything was great except I forgot my USB Chip for my music and I called the Colorado Springs Airport and asked for but they just told that the cleaning crew said that they didn't find anything so we know what happened because I would never lie about something like that. So just maybe it will still turned in but mind you I will not hold my breath. My phone # is 719-201-8036 if it's found. Thank you..Reviewed 4 Mar 2023
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10.0
These Avis people were friendly and professional. Their service was efficient with a fair price when other prices were high.Reviewed 28 Feb 2023
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10.0
Love the on airport pick up and drop off.Reviewed 24 Jan 2023
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8.0
I love that the car they had was newer. I was not thrilled that some of the features while showing available in the car were not connected for use. The pet police in vehicles is pretty redundant as well.Reviewed 15 Nov 2022
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10.0
Very helpful and friendly service.Reviewed 24 Jul 2022
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10.0
Good peopleReviewed 21 Jul 2022
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10.0
Didn't have the small SUV that we reserved so was upgraded to a larger SUV with better gas mileage at no charge. The husband and wife who own the Avis are so accommodating and a pleasure to work with. Highly recommended!Reviewed 2 Jul 2022
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10.0
Good serviceReviewed 25 Jun 2022
review from![cheapflights]()
10.0
I love the fact that when you asked for an SUV you got what you asked for. Their employees were very pleasant enjoyed every one of them. I'm definitely going to Avis often.Reviewed 26 May 2022
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