10.0
We ended up picking up or rental at the Boise Airport rather than in town. No shuttle from airport to city location. It was our only means of transportation.Reviewed 5 May 2023
review from![kayak]()
10.0
Controls on new cars differ from car to car, and some are non-intuitive. A card summarizing how to utilize the basic features of the automobile would have been helpful.Reviewed 23 Oct 2022
review from![kayak]()
10.0
Easy pickup, great gas mileageReviewed 29 Sep 2022
review from![kayak]()
2.0
We booked the car online and we got confirmation. Upon pick up they wouldn’t let us have the car. They told us we couldn’t pay with debit or credit. And we couldn’t take it out of state. We had to frantically go around all the other rental car companies at the airport to find a car. The customer service was very poor.Reviewed 1 Sep 2022
review from![cheapflights]()
2.0
Avis MISTAKENLY overcharged me $200 and rented me a car with a 6 month delinquent registration that a cop nicely did not cite me for. When I tried to contact AVIS their auto telephone system sent me all over with prompts that I didn’t want and never could get me to a real agent. Never using AVIS again if I can help it and will contact their billing for overcharge (if I can ever get to talk to a real person), otherwise an attorney!Reviewed 26 Aug 2022
review from![kayak]()
6.0
Rental was as advertised, however the rental agreement was never emailed until I called the next day for it. Went online to see if there would be any refund if car returned 1 day earlier, amount of refund was only $8.16. Asked at rental return, was told there is no refunds. Will pass on Avis in the future for their lack assistance/customer service.Reviewed 3 Aug 2022
review from![kayak]()
10.0
Very friendly and accommodating staff.Reviewed 29 Jul 2022
review from![kayak]()
10.0
The cost of rentals was shocking... But Avis was in line with others.oReviewed 22 Jul 2022
review from![kayak]()
10.0
Staff in the office were amazing. Friendly and prompt with all the paperwork. One of my best car rental experiences ever! I will definitely use this agency again. The inside of the car could have been cleaner, especially the carpet. The floor mats were missing so it seemed that sand and dirt was more imbedded in the black carpet.Reviewed 15 May 2022
review from![kayak]()
8.0
Several things were okay. Rental car prices are crazy expensive compared to all other aspects of travel. So much so, that I've not been able to do trips only because of the rental car prices. Hotel, airfare, and food were within budget.Reviewed 15 Feb 2022
review from![kayak]()
10.0
Exceptional customer service!Reviewed 19 Jan 2022
review from![kayak]()
4.0
The check out worker was very friendly. The car was so incredibly dirty. Dirt and grime splattered on the ceiling, behind the seats, the floors were dirty. The screen interface was cracked and broken. The car was not well maintained.Reviewed 18 Jan 2022
review from![kayak]()