Guest reviews
Overall rating
9.3
Excellent
Based on 18 reviews
Cleanliness
9.1
Comfort
9.3
Pick-up/Drop-off
9.1
Value for money
9.4
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveller rating
9
2
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9.2
Pros: The attendant provided us with a vehicle that was perfect for our trip.
Cons: The vehicle had been used by UPS for a month and was very dirty, but I knew that when I accepted it. It was so much more appropriate for our needs than what we initially reserved.
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9.6
Pros: The staff was nice
Cons: The could have shown me where the car is
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10.0
Pros: Friendly staff. Pick up and drop off process were simple and quick. I got a very nice and comfortable vehicle.
Cons: I requested no insurance coverage and noticed that I had been charged an optional charge. Once I called, they rectified it.
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9.6
Upgrade
Pros: First time I ever rented from Avis. Everything went very well. We got a nice upgrade though the ticketing agent never said why. I would like to have known though it was a pleasant surprise when we got to the car at 1:00 a.m. Really enjoyed the Ford Edge. I will actually consider looking at them the next time I am in the market for a vehicle.
Cons: Just as mentioned in the likes. Would have been nice to have been told we were getting an upgrade but I can't blame the agent as it was 1:00 a.m. and we were all tired.
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10.0
Pros: My flight was late arriving and the agent stayed approx 45 min. so I could get the car when I arrived.
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10.0
Pros: Boise facility tops.
Cons: No car manual.
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8.0
Good overall
Pros: The car was really nice and customer service was friendly.
Cons: Seats were stiff
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7.6
Misleading charge for gas
Pros: Nice people, clean car, easy pick-up
Cons: I declined all of the gas options and returned the car completely full, filling it at the station right there at the airport. Nonetheless, they charged me $13.99 for gas without telling me. I noticed when I reviewed the receipt while sitting at the gate for my flight. I was so made I went out through security and initially they said I needed to produce a gas receipt, which was the first I'd heard of it. Eventually they relented and took the charge off. The guy at the desk was great but the policy from Avis is mean-spirited and another example of customer-unfriendliness.
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9.2
Check Cleaning
Pros: We loved the car, the ease of transport and the overall cost of the car. The owner was great at helping with the rental process.
Cons: We thought the car could have been cleaned a little better. The inside of the car looked as if it hadn't been vacuumed.
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8.8
Overall great job
Cons: Vehicle was hard to get into and out of .
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10.0
Pros: The AVIS office we rented from was fabulous! They were efficient, helpful and very courteous. I would definitely rent from them again.
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Where can I find Avis hire cars in Boise?
Top tips for renting a car from Avis in Boise
- Economy car hires from Avis in Boise are around 34% cheaper than other car types, on average