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Based on ratings and reviews from real users on KAYAK, the best car rental company at Boise Airport is Budget (7.4, 78 reviews).
Car rental companies that offer shuttle or pick-up services from Boise Airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, National, and Thrifty.
One location in Boise Air Term. Gowen Fld Airport
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10.0 Wonderful
May 2024
10.0 Wonderful
Mar 2024
10.0 Wonderful
Jan 2024
10.0 Wonderful
Apr 2021
Pros:
Great staff, easy process.10.0 Wonderful
Oct 2020
Pros:
The young man that attended us was very nice and helpful! We loved the car as well, so much my boyfriend was considering buying the same one for himself! lolCons:
Nothing could have been better, everything was perfect :)10.0 Wonderful
Oct 2020
Pros:
Staff was very nice and helpful. Definitely loved the vehicle! My boyfriend loved it so much he was considering buying the same one! lolCons:
Absolutely nothing could have been better, everything was perfect :)One location in Boise Air Term. Gowen Fld Airport
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2.0 Poor
Sep 2020
Cons:
Had to cancel trip. They provided 0 refund even though it was canceled weeks ago. Should have read the fine print.8.4 Very Good
Sep 2020
Pros:
Alison was professional and helpful. I wish her computers were running faster! The software was taking a while to load yet she wasn’t getting frustrated. She was quick on her feet and started to boot up another computer. Easy drop off, overall smooth process. Thanks!Cons:
The inside of the vehicle could have been sprayed out/ cleaned a little better. There was caked on dirt in the trunk area and dog hair in the back seat. Overall staff was great and accommodating.2.0 Poor
Jul 2020
Cons:
I’ll never use a discount car rental again. I saved $5, but my trip was canceled due to Covid-19 travel restrictions. Since I saved $5 on the discounted price, I was not refundable and they would not allow me to change the rental to a future date. Horrible customer service. Stay away!10.0 Wonderful
Jul 2020
Pros:
Easy pick up and drop off.2.0 Poor
Jun 2020
Pros:
noCons:
I tried too cancel well in advance, and kept trying all the way up to departure date, due to Kovid 14-day quarantine in Idaho. They refused (both Thrifty and their booking broker. Never again.10.0 Wonderful
May 2020
Pros:
The woman at the counter was very helpful and gave me clear, friendly instructions.Cons:
Nothing, the experience was as perfect as a car rental has ever been for me.One location in Boise Air Term. Gowen Fld Airport
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2.0 Poor
Feb 2024
10.0 Wonderful
Jan 2024
10.0 Wonderful
May 2022
4.0 Mediocre
May 2021
Pros:
Car was clean.Cons:
Desk attendant at pick up was rude and seemed to like surprising us with fees/deposits instead of explaining things, even when we approached the desk and said good morning and waited to be called up to the desk, instead of just waltzing up and demanding service. We tried to start things off nice since it was 7am, but it was not reciprocated. My brother and I are tall/big guys, and so we try to be extra nice in order to not be scary, and so we are very concientous about our approach with people. We said 'hello' and 'how are you' to the drop off attendant. The drop off attendant said 4 words total: 'Hello,' and, 'Okay, you're good.'2.0 Poor
Apr 2021
Cons:
Bad customer service d2.0 Poor
Apr 2021
Pros:
Didn't get the chance to like anything, booked my rental and wasn't able to get it because I was going to pay with a debit card.Cons:
EVERYTHINGOne location in Boise Air Term. Gowen Fld Airport
One location in Boise Air Term. Gowen Fld Airport
One location in Boise Air Term. Gowen Fld Airport
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Show reviews that mention
Reviews
10.0 Wonderful
Sep 2022
10.0 Wonderful
Apr 2020
Pros:
Friendly staff. Pick up and drop off process were simple and quick. I got a very nice and comfortable vehicle.Cons:
I requested no insurance coverage and noticed that I had been charged an optional charge. Once I called, they rectified it.10.0 Wonderful
Jul 2023
10.0 Wonderful
Jul 2023
10.0 Wonderful
Jun 2023
8.0 Very Good
Jun 2023
One location in Boise Air Term. Gowen Fld Airport
One location in Boise Air Term. Gowen Fld Airport
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Reviews
2.0 Poor
May 2021
Cons:
The Dollar people were going to charge us another $13 a day for an added driver. That was not in the agreement.5.6 Fair
Sep 2020
Pros:
The young lady was at first I thought not very friendly, but she turned out to be a tad better than I originally thought!2.0 Poor
Aug 2020
Pros:
The rental didn’t even happen because even though we called their corporate customer service and had the pickup time changed the number they had for the local office at the Boise airport was disconnected and turns out their office closes at 5 pm and they don’t offer any sort of after hours pick up.Cons:
Everything. Their customer service is non existent.2.0 Poor
Jan 2020
Cons:
Information on Debit card use. There was no indication that before a 24 hour reservation a debit card could not be used. Then the rules with a debit card are absurd.4.4 Mediocre
Dec 2019
Cons:
Was charged twice the amount of reservation and told I agreed to the extra insurance when I had not, under any circumstance.10.0 Wonderful
Sep 2019
Pros:
The staff were very friendly and we were upgraded to a bigger car for the same price.Cons:
NothingOne location in Boise Air Term. Gowen Fld Airport
One location in Boise Air Term. Gowen Fld Airport
One location in Boise Air Term. Gowen Fld Airport
One location in Boise Air Term. Gowen Fld Airport
One location in Boise Air Term. Gowen Fld Airport
Locations in Boise Air Term. Gowen Fld Airport
3201 Airport Way, Boise, , USA Idaho
+1 914 368 0091
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Most popular car type | Mini |
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