Guest reviews
Overall rating
8.6
Excellent
Based on 79 reviews
Cleanliness
8.5
Comfort
8.6
Pick-up/Drop-off
8.7
Value for money
8.6
Pros
"Staff was friendly and nice"
(in 3250 reviews)
"Shuttle was quick and easy."
(in 627 reviews)
"Very clean and great car."
(in 5466 reviews)
Cons
"There was no car available."
(in 2389 reviews)
"Car was dirty and worn."
(in 2341 reviews)
"Car was dirty and worn."
(in 2339 reviews)
Recent reviews
Traveller rating
27
6
3
1
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Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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10.0
Pros: The young man that attended us was very nice and helpful! We loved the car as well, so much my boyfriend was considering buying the same one for himself! lol
Cons: Nothing could have been better, everything was perfect :)
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10.0
Pros: Staff was very nice and helpful. Definitely loved the vehicle! My boyfriend loved it so much he was considering buying the same one! lol
Cons: Absolutely nothing could have been better, everything was perfect :)
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9.2
Pros: Staff very friendly and the vehicle was exactly what I was promised.
Cons: The vehicle had a strong smell of cigarettes.. Even though it specifies no smoking whoever had the vehicle before us smoke inside.
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9.6
Pros: Courteous, friendly staff.
Cons: They could have given me the rental free of charge... In all honesty, I can't think of anything to suggest for improvement but I'm somewhat easy to please.
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10.0
Pros: Very friendly and professional customer service.
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2.0
Cons: Didn't get the rental. In a completely incomprehensible move, the rental agent has made it their policy to not rent their vehicles unless the rental is either paid for via credit card, or you can use a debit card, but ONLY if you have a ticket stub for a flight. Which seems like a very odd case of favoritism in favor of non-local individuals. Even more odd is the fact that apparently at non-airport locations this rental agency will allow anyone to rent a vehicle with a debit card. This is all highly frustrating when you think you have your ride planned for a trip and it falls through at the last minute due to such an odd and arbitrary detail, and I won't be using this rental agency in the future.
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10.0
Pros: Very helpful staff upon arrival.
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10.0
Pros: Staff was excellent very helpfully.
Cons: Nothing really
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10.0
Pros: No wait to rent the car and the sales assistant was not pushy.
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7.6
Cons: Not really willing to give better upgrade prices. Avis is a lot easier to deal with and cheaper
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10.0
Pros: Everyone we spoke with was very helpful and super friendly. Vehicle was clean and no issues.
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7.6
Pros: Staff were friendly, drop off was quick
Cons: The Nissan Murano has a defective front radar sensor that made the cruise control inoperative. I can’t exactly fault Alamo fully, because it’s a known issue that Nissan hasn’t recalled, but then Alamo hasn’t fixed their vehicle either.
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Where can I find Alamo hire cars in Boise?
Top tips for renting a car from Alamo in Boise
- Economy car hires from Alamo in Boise are around 34% cheaper than other car types, on average